Table of Contents
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Category
Error Code
C P F S M O
016-786
016-788
016-790
016-792
016-794
016-795
016-796
016-797
016-798
O
016-799
O
017-700
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
O
[Cause]
When using the Scan feature, the machine could not write
the file to the hard disk.
[Remedy] Take one of the following measures:
Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
Load paper on the paper tray as necessary.
If the error occurs when sending an e-mail, take one of
the following measures:
- Lower the resolution.
- Reduce the size.
- Reduce the number of pages, and divide the job into
- Send the job by setting [Color Scanning] to [Black &
O [Cause]
Failed to retrieve a file from the Web browser.
[Remedy] Take one of the following measures, and then execute the
operation again:
Reload the browser page.
Restart the browser.
Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
O
[Cause]
Unable to send an e-mail with Split Send because of
exceeding the maximum number of splits allowed.
[Remedy] Take one of the following measures:
Reduce the file size for [Quality/File Size].
Increase the value for [Maximum Split Count].
For more information on [Quality/File Size], refer to "5 Scan" > "E-mail
Options/Filing Options" > "Quality/File Size (Specifying an Image
Compression Ratio When Scanning)" in the User Guide.
For more information on [Maximum Split Count], refer to "Maximum Split
Count" (P.221).
O [Cause]
Failed to acquire the specified job history when printing a
Job Report.
[Remedy] The specified job history does not exist.
O [Cause]
Media is not inserted correctly.
[Remedy] Check whether the media is inserted correctly.
O [Cause]
An error occurred when reading the data on the media.
[Remedy] On a computer, confirm the content recorded on the
media.
[Cause]
Unable to print a document because the HDD Extension
Kit (optional) is not installed.
[Remedy] Install the HDD Extension Kit (optional), and try printing
again.
[Cause]
An invalid print parameter is included.
[Remedy] Check the print data and options, and try printing again.
O [Cause]
ThinPrint.Engine connection timed out.
[Remedy] Confirm the connection to the ThinPrint.Engine.
Cause and Remedy
several e-mails to send.
White].
Error Code
14
471
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