Sun Microsystems Blade 1500 Service, Diagnostics, And Troubleshooting Manual
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Sun Microsystems Blade 1500 Service, Diagnostics, And Troubleshooting Manual

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Table of Contents

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Sun Blade™ 1500 Service,
Diagnostics, and Troubleshooting
Manual
(Silver)
Silver
Sun Microsystems, Inc.
www.sun.com
Part No. 817-5127-11
December 2004, Revision A
Submit comments about this document at:
http://www.sun.com/hwdocs/feedback

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Summary of Contents for Sun Microsystems Blade 1500

  • Page 1 Sun Blade™ 1500 Service, Diagnostics, and Troubleshooting Manual (Silver) Silver Sun Microsystems, Inc. www.sun.com Part No. 817-5127-11 December 2004, Revision A Submit comments about this document at: http://www.sun.com/hwdocs/feedback...
  • Page 2 Energy Star Logo meet the Energy Star guidelines for energy efficiency. Use, duplication, or disclosure by the U.S. Government is subject to restrictions set forth in the Sun Microsystems, Inc. license agreements and as provided in DFARS 227.7202-1(a) and 227.7202-3(a) (1995), DFARS 252.227-7013(c)(1)(ii) (Oct. 1998), FAR 12.212(a) (1995), FAR 52.227-19, or FAR 52.227-14 (ALT III), as applicable.

  • Page 3: Table Of Contents

    Contents Preface xxxi Start Here 1–1 Diagnostic Tools Available 1–1 About Flowcharts 1–3 How to Use This Manual 1–4 Product Description 2–1 Product Overview 2–1 External System Description 2–3 Replaceable Components 2–7 Supported Sun Monitors 2–10 Basic Troubleshooting 3–1 Power-On Sequence 3–1 Display and Audio Responses 3–2 3.2.1 Displayed Screens 3–2...
  • Page 4 Optical Drive Problem 4–25 4.3.2 PCI Card Problem 4–28 4.3.3 IEEE 1394 Problem 4–30 4.3.4 Smart Card Reader Problem 4–32 Advanced Problems 4–33 4.4.1 Motherboard Problem 4–34 4.4.2 Memory Problem 4–37 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 5 4.4.3 NVRAM Problem 4–39 4.4.4 Battery Problem 4–40 Introduction to Advanced Troubleshooting 5–1 NVRAM 5–1 Obtaining the ok Prompt for Testing 5–2 Diagnostic Tests Summary 5–3 Power-On Self-Test 5–4 5.4.1 POST Overview 5–4 5.4.2 Configuring POST Output 5–4 OpenBoot PROM 5–5 5.5.1 OpenBoot PROM Overview 5–5 5.5.2...
  • Page 6 Error Messages 7–18 7.4.2 Warning Messages 7–20 7.4.3 Info Messages 7–20 OpenBoot PROM 8–1 OpenBoot PROM Utilities 8–1 8.1.1 show-devs Utility 8–2 8.1.2 watch-net Utility 8–2 8.1.3 probe-ide Utility 8–3 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 7 8.1.4 banner Utility 8–3 8.1.5 watch-clock Utility 8–4 8.1.6 date Utility 8–4 8.1.7 .version Utility 8–4 OpenBoot Diagnostics 8–5 8.2.1 Starting OpenBoot Diagnostics 8–5 8.2.2 obdiag Menu 8–6 8.2.3 Configuring OpenBoot Diagnostics 8–7 8.2.4 Initiating a Test 8–7 8.2.5 Test Output 8–7 8.2.6 OpenBoot Diagnostics Tests 8–8 SunVTS 9–1...
  • Page 8 Replacing the PCI Cards 11–28 11.5.1 Identifying the PCI Cards 11–29 11.5.2 Removing a PCI Card 11–30 11.5.3 General PCI Card Guidelines 11–33 11.5.4 Special Considerations for Graphics Accelerators 11–34 viii Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 9 11.5.5 Installing a PCI Card 11–38 11.6 Replacing the Motherboard 11–43 11.6.1 Identifying the Motherboard 11–44 11.6.2 Removing the Motherboard 11–46 11.6.3 Installing the Motherboard 11–50 Replacing Storage Devices 12–1 12.1 Replacing a Hard Drive 12–2 12.1.1 Identifying the Hard Drive 12–2 12.1.2 Removing a Hard Drive 12–3 12.1.3 Installing the Hard Drive 12–6 12.2...
  • Page 10 13.8.3 Installing the Chassis Cross Brace 13–53 13.9 Replacing the Drive Rails 13–59 13.9.1 Identifying the Drive Rails 13–59 13.9.2 Removing the Drive Rails 13–59 13.9.3 Installing the Drive Rails 13–61 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 11 Replacing Internal Cables 14–1 14.1 Replacing the Smart Card Reader Cable 14–3 14.1.1 Identifying the Smart Card Reader Cable 14–4 14.1.2 Removing the Smart Card Reader Cable 14–4 14.1.3 Installing the Smart Card Reader Cable 14–5 14.2 Replacing the Optical Drive Interface Cable 14–6 14.2.1 Identifying the Optical Drive Interface Cable 14–7 14.2.2 Removing the Optical Drive Interface Cable 14–7 14.2.3 Installing the Optical Drive Interface Cable 14–8...
  • Page 12 B.1.4 Serial Ports B–4 B.1.5 Twisted-Pair Ethernet Port B–5 B.1.6 USB Ports B–6 B.1.7 Video Ports B–7 Internal Connectors B–11 B.2.1 Fan Connectors B–11 B.2.2 Front Audio Connector B–12 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 13 B.2.3 Front USB Connector B–12 B.2.4 IDE Interface Connectors B–13 B.2.5 IDE Power Connector B–15 B.2.6 Power Supply Connectors B–15 B.2.7 Power Switch Connector B–18 B.2.8 Smart Card Reader Connector B–18 B.2.9 Speaker Connector B–19 C. Functional Description C–1 Hardware Architecture C–1 C.1.1 Component Overview C–1 C.1.2...
  • Page 14 System Power Management C–38 C.9.1 Energy Star C–38 C.9.2 Power Budget C–38 C.9.3 Peripheral Power Supply C–39 D. Power Management D–1 Power Management Overview D–1 Enabling Power Management D–2 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 15 D.2.1 Scenarios for the Example Configuration D–4 D.2.2 Activating the Workstation From Low-Power Mode D–5 Disabling Power Management D–5 D.3.1 Disabling Hard Drive Power Management D–5 D.3.2 Disabling All System Power Management D–6 Glossary Glossary–1 Contents...
  • Page 16 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 17 Rear Panel Overview, Sun Blade 1500 Workstation 2–7 TABLE 2-3 Sun Blade 1500 Replaceable Components 2–8 TABLE 2-4 Monitors supported by the Sun Blade 1500 Workstation 2–10 TABLE 2-5 Screen Images and What They Mean 3–2 TABLE 3-1 OpenBoot PROM Messages and Their Meaning 3–6 TABLE 3-2 Solaris Error Messages and Their Meanings 3–8...
  • Page 18 PCI Card Probe Order 11–35 TABLE 11-6 Motherboard Connectors and Descriptions 11–45 TABLE 11-7 Hard Drive Specifications 12–3 TABLE 12-1 Power Supply Specifications 13–3 TABLE 13-1 Front Fan Specifications 13–9 TABLE 13-2 xviii Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 19 Conditions for Attaching External Peripherals 16–5 TABLE 16-3 Sun Blade 1500 Physical Specifications A–1 TABLE A-1 Enclosure Interior Dimensions for Sun Blade 1500 Workstation A–1 TABLE A-2 Sun Blade 1500 Electrical Specifications A–2 TABLE A-3 Sun Blade 1500 Acoustic Specifications A–2 TABLE A-4 Sun Blade 1500 Environmental Requirements A–2...
  • Page 20 TABLE C-12 Power Supplied at Various Interfaces C–39 TABLE C-13 Dtpower Power Management Modes D–1 TABLE D-1 First Scenario Timeline D–4 TABLE D-2 Second Scenario Timeline D–4 TABLE D-3 xx Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 21 Figures Start Here Flowchart 1–4 FIGURE 1-1 Monitor, Keyboard, Mouse, and Sun Blade 1500 Workstation 2–4 FIGURE 2-1 Bezel Overview, Sun Blade 1500 Workstation 2–5 FIGURE 2-2 Rear Panel Overview, Sun Blade 1500 Workstation 2–6 FIGURE 2-3 Exploded Diagram of Sun Blade 1500 Replaceable Components 2–8 FIGURE 2-4 Displayed Messages Flowchart 3–6...
  • Page 22 Removing the Power Cord 10–11 FIGURE 10-5 Loosening the Screws 10–12 FIGURE 10-6 Removing the Access Panel 10–13 FIGURE 10-7 Attaching the Antistatic Wrist Strap 10–14 FIGURE 10-8 xxii Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 23 Bezel Location and Identification 10–15 FIGURE 10-9 Releasing the Bezel Mounting Tabs 10–15 FIGURE 10-10 Removing the Bezel 10–16 FIGURE 10-11 Positioning the Chassis 10–17 FIGURE 10-12 Replaceable Components 10–18 FIGURE 10-13 DIMM Location and Identification 11–3 FIGURE 11-1 Location of DIMMs Under Cooling Duct 11–4 FIGURE 11-2 Pressing the Catch on the Rear Fan Bracket 11–4 FIGURE 11-3...
  • Page 24 Securing Cables Into the Clips 11–57 FIGURE 11-52 Hard Drive Location and Identification 12–3 FIGURE 12-1 Disconnecting the Hard Drive Cables 12–4 FIGURE 12-2 Removing the Hard Drive 12–5 FIGURE 12-3 xxiv Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 25 Storing the Drive Rails 12–6 FIGURE 12-4 Removing the Drive Rails From Storage 12–7 FIGURE 12-5 Installing the Drive Rails 12–8 FIGURE 12-6 Installing the Hard Drive Cables 12–8 FIGURE 12-7 Optical Drive Location and Identification 12–10 FIGURE 12-8 Disconnecting Cables From the Optical Drive 12–11 FIGURE 12-9 Removing the Optical Drive 12–12 FIGURE 12-10...
  • Page 26 Reconnecting the Cables to the Motherboard 13–37 FIGURE 13-40 Securing the Audio USB Cables in the I/O Cable Clip 13–38 FIGURE 13-41 Speaker Location and Identification 13–39 FIGURE 13-42 xxvi Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 27 Removing the Drive Rails From the Hard Drive 13–60 FIGURE 13-62 Installing the Drive Rails to the Hard Drive 13–61 FIGURE 13-63 Sun Blade 1500 Motherboard Cable Connections 14–3 FIGURE 14-1 Smart Card Reader Cable Connection 14–4 FIGURE 14-2 Disconnecting the Cable From the Smart Card Reader 14–5 FIGURE 14-3 Connecting the Cable to the Smart Card Reader 14–6...
  • Page 28 Reconnecting the Keyboard, Mouse, Monitor, and Network Connections 15–9 FIGURE 15-8 Reconnecting the Power Cord 15–10 FIGURE 15-9 Powering Up the Workstation 15–11 FIGURE 15-10 IEEE 1394A Port B–2 FIGURE B-1 xxviii Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 29 FIGURE B-14 Speaker Connector B–19 FIGURE B-15 Sun Blade 1500 Block Diagram C–3 FIGURE C-1 Sun Blade 1500 Motherboard Block Diagram C–5 FIGURE C-2 Sun Blade 1500 Motherboard Layout Diagram C–6 FIGURE C-3 Sun Blade 1500 Memory Block Diagram C–12 FIGURE C-4 JIO Block Diagram C–17...
  • Page 30 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 31: Preface

    Sun Blade 1500 workstation. Note – This document is intended for users of Sun Blade 1500 systems with a silver bezel. If your system has a red bezel, refer to the Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual, 816-7564.

  • Page 32: How This Book Is Organized

    FIGURE P-1 Link to Multimedia Instructions FIGURE P-1 Clicking on the above link displays a guided tour of the Sun Blade 1500 workstation. How This Book Is Organized Chapter 1 explains how to use the flowcharts in this manual.
  • Page 33 Sun Blade 1500 workstation. Safety Information Read this section before beginning any procedure in the Sun Blade 1500 Diagnostics, Service, and Troubleshooting Manual. For your protection, observe the following safety precautions when removing or installing components, configuring, and troubleshooting your Sun Blade 1500 workstation.
  • Page 34 Sun Blade 1500 workstation. The Sun Blade 1500 workstation complies with regulatory requirements of safety and EMI as documented in the Sun Blade 1500 Safety and Compliance Guide, 817-5130. This document is available online at: http://www.sun.com/documentation ■...

  • Page 35: Typographic Conventions

    Typographic Conventions Typeface Meaning Examples The names of commands, files, Edit your.login file. AaBbCc123 and directories; on-screen Use ls -a to list all files. computer output % You have mail. What you type, when contrasted AaBbCc123 with on-screen computer output Password: AaBbCc123 Book titles, new words or terms,...

  • Page 36: Related Documentation

    Solaris Handbook for Sun Peripherals 816-4468 SunVTS documentation SunVTS 5.1 User’s Guide 816-5144 SunVTS Quick Reference Card 816-5146 SunVTS 5.1 Test Reference Manual 816-5145 SunVTS 5.1 Patch Set 5 Documentation 817-4350 Supplement xxxvi Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 37 URL or Telephone Number Find Solaris and other software documents here. http://docs.sun.com This is also an alternative web site for some Sun Blade 1500 documents. This web site has full search capabilities. Warranty and Contract Support contacts. Links to http://www.sun.com/service/online other service tools.
  • Page 38 Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions. You can submit your comments by going to: http://www.sun.com/hwdocs/feedback xxxviii Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 39 Please include the title and part number of your document with your feedback: Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual, part number 817-5127- Preface xxxix...
  • Page 40 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 41: Start Here

    The diagnostic tools used in the Sun Blade 1500 workstation include but are not limited to: System displayed messages (such as flashing LEDs or error messages) ■...

  • Page 42: Table 1-1 Summary Of Diagnostic Tools

    9-1. Solaris Operating Software Commands display system Commands iostat, prtdiag, System information. prtconf, netstat, ping, ps, and prstat are run with superuser privileges. See “Troubleshooting Commands” on page 3-15. Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 43: About Flowcharts

    About Flowcharts The Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual contains flowcharts that you can use to: Determine how to use this book. ■ Identify workstation malfunctions. ■ Verify workstation operation after completing the service procedure. ■ Each flowchart begins with a problem statement and a description of normal operation.

  • Page 44: How To Use This Manual

    Note – Some flowcharts also point to additional diagnostic information in other Sun documents. How to Use This Manual When you service the Sun Blade 1500 workstation, begin with the Start Here flowchart, . The Start Here flowchart links you to information about:...

  • Page 45: Product Description

    ■ Product Overview The Sun Blade 1500 workstation has the power and expandability to handle a wide range of tasks. Examples of these tasks range from entry-level 2D graphics EDA applications to mid-range 3D graphics MCAD applications. Combined with the power of the Solaris operating system, Sun Blade 1500 workstation offers reliability and scalability to match the power of its UltraSPARC IIIi.

  • Page 46: Table 2-1 Sun Blade 1500 Configured Features

    The Sun Blade 1500 workstation is configured with the features described in TABLE 2-1 Sun Blade 1500 Configured Features TABLE 2-1 Feature Description Processor 1.5 GHz UltraSPARC IIIi CPU with 1 MB integrated Level2 cache, heat sink, and fan Operating system...

  • Page 47: External System Description

    1 headphone connector 1 microphone connector Note – Some diskless Sun Blade 1500 workstations are configured without a hard drive or optical drive. Note – If you have a plastic rivet in the headphone jack of the optical drive, do not remove the rivet.

  • Page 48: Figure 2-1 Monitor, Keyboard, Mouse, And Sun Blade 1500 Workstation

    Note – Make sure that the keyboard and mouse are only connected to USB 1.1 compliant connectors on the bezel or rear panel. See “Rear Panel Overview, Sun Blade 1500 Workstation” on page 2-6. Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 49: Table 2-2 Bezel Overview, Sun Blade 1500 Workstation

    Bezel Overview, Sun Blade 1500 Workstation FIGURE 2-2 Bezel Overview, Sun Blade 1500 Workstation TABLE 2-2 Callout in FIGURE 2-2 Part Description Bezel Symbol Smart card reader LED none Smart card reader none Optical drive none Optical drive status LED...

  • Page 50: Figure 2-3 Rear Panel Overview, Sun Blade 1500 Workstation

    FIGURE 2-2 Part Description Bezel Symbol Power button with LED USB v1.1 connector (2) Audio connector, headphone Audio connector, microphone Rear Panel Overview, Sun Blade 1500 Workstation FIGURE 2-3 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 51: Replaceable Components

    0, PCI connector 1, PCI PCI 1 connector 2, and PCI connector 3 PCI 0 Note – The combination card connectors for your Sun Blade 1500 workstation might be reversed when compared with . Their function is the same. FIGURE 2-3 Replaceable Components shows the replaceable components of the Sun Blade 1500 workstation.

  • Page 52: Table 2-4 Sun Blade 1500 Replaceable Components

    More information about the replaceable components is listed in TABLE 2-4 Sun Blade 1500 Replaceable Components TABLE 2-4 Callout in FIGURE 2-4 Component Description Hard drive Hard drive, 120 GB, ATA 100/IDE Optical drive DVD/CD-RW Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 53 Motherboard Sun Blade 1500 motherboard Lithium battery Type CR2032 Contact your Sun Microsystems service representative if you need a component. Note – The components listed in are subject to change without notice. TABLE 2-4 Consult your authorized Sun sales representative or service provider to confirm a part number prior to ordering a replacement component, or search: http://www.sun.com/ibb/spares...

  • Page 54: Supported Sun Monitors

    Sun XVR-100 Graphics Accelerator Installation Guide, 816- 7560, the XVR-600 Graphics Accelerator Installation and User’s Guide, 817-2195, or the Sun XVR-1200 Graphics Accelerator Installation and User’s Guide, 816-7386. 2-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 55: Basic Troubleshooting

    “Troubleshooting Commands” on page 3-15 ■ Power-On Sequence When you power on the Sun Blade 1500 workstation, a series of tasks and processes brings the workstation to a user-ready state. The following lists the sequence of power-on events that occur before a user can interact with the Sun Blade 1500 workstation.

  • Page 56: Display And Audio Responses

    White screen with Error from “OpenBoot PROM banner and text. OpenBoot PROM. Messages” on page 3-6. Error message Error from Solaris “Solaris Error Messages” on displayed. operating system. page 3-8. Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 57 Screen Images and What They Mean (Continued) TABLE 3-1 Screen Images Description Meaning Comment White screen with Corruption of “OpenBoot PROM banner and text. OpenBoot PROM. Messages” on page 3-6. Information Corruption of “NVRAM Problem” on displayed in banner NVRAM. page 4-39.
  • Page 58 4-22. Display is all one Monitor problem. “Monitor Problem” on color. page 4-14. Graphics “PCI Card Problem” on accelerator page 4-28. problem. NVRAM problem. “NVRAM Problem” on page 4-39. Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 59: Displayed Messages

    Screen Images and What They Mean (Continued) TABLE 3-1 Screen Images Description Meaning Comment Display is black Network problem. “Network Problem” on with hourglass. page 4-17. Dtlogin problem. “Login Problem” on page 4-20. Display is black Network problem. “Network Problem” on with mouse pointer.

  • Page 60: Table 3-2 Openboot Prom Messages And Their Meaning

    TABLE 3-2 Message Meaning What to Do The date is displayed as: The battery has drained. Replace the battery. See “Replacing the Battery” on 01/01/2000 00:00:00 GMT page 11-22. Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 61 OpenBoot PROM Messages and Their Meaning (Continued) TABLE 3-2 Message Meaning What to Do The device specified for • For hard drive, check Can’t open boot device boot is unavailable. internal connections. Drive might be corrupted. See “Hard Drive Problem” on page 4-8.

  • Page 62: Table 3-3 Solaris Error Messages And Their Meanings

    Type the command explicitly. Timeout has occurred or network connection Try again. Check network Connection closed failed from remote host using either connection. rlogin (by foreign host) telnet Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 63 Solaris Error Messages and Their Meanings (Continued) TABLE 3-3 Message Meaning What to do Remote host actively refused connection or Try issuing on the xhost + Connection refused network security policy was violated. local host. Connection timed out. Try again. Connection reset by peer Device is already mounted or there was an...
  • Page 64 File system is full. In single-user mode, zero-out No utmpx entry /var/adm/utmp files. /var/adm/utmpx Bring system up and clean out large files starting in the /var directory. 3-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 65: Table 3-4 Other Messages And Their Meaning

    Solaris Error Messages and Their Meanings (Continued) TABLE 3-3 Message Meaning What to do Security is set so that superuser logins occur Comment out the CONSOLE Not on system only at the console. line in the console /etc/default/login file. This action compromises security.

  • Page 66: Audio Responses

    System Sounds at Locations and What They Mean TABLE 3-5 Location Sound Meaning Comment System Silence Power delivery problem. “Power Problem” on page 4-6. 3-12 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 67 System Sounds at Locations and What They Mean (Continued) TABLE 3-5 Location Sound Meaning Comment Monitor Ticking Monitor is searching for Verify monitor can sync video mode or trying to sync. to set frequency. See “Graphics Accelerators” on page C-21. Also see monitor documentation.
  • Page 68 Silence from fans Front fan is not spinning. “System Fan Problem” on page 4-9. Rear fan is not spinning. Power supply fan is not “Power Problem” spinning. on page 4-6. 3-14 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 69: Troubleshooting Commands

    Optical Drive” on page 12-9. Troubleshooting Commands The section discusses superuser commands that assist in troubleshooting problems with the Sun Blade 1500 workstation. Commands discussed are: “iostat Command” on page 3-15 ■ “prtdiag Command” on page 3-18 ■ “prtconf Command” on page 3-20 ■...

  • Page 70: Table 3-6 Options For Iostat

    5 128 4 86 iostat -c us sy wt id 4 87 3-16 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 71 iostat -e ---- errors --- device s/w h/w trn tot dad0 nfs1 nfs2 nfs3 nfs4 nfs5 iostat -x extended device statistics device kr/s kw/s wait actv svc_t dad0 12.3 106.6 nfs1 nfs2 20.9 21.2 nfs3 nfs4 nfs5 30.2 38.6 iostat -En c0t0d0 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0 Model: ST3120026A...

  • Page 72: Prtdiag Command

    (if applicable) environmental status. 3.3.2.2 Examples The following examples show output for the prtdiag command and its options. 3-18 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 73 # /usr/platform/sun4u/sbin/prtdiag System Configuration: Sun Microsystems sun4u Sun Blade 1500 workstation System clock frequency: 160 MHZ Memory size: 1GB ==================================== CPUs ==================================== Temperature Freq Size Implementation Mask Amb. Status Location -------- ---------- ------------------- ----- ---- ---- ------ -------- 1500 MHz...

  • Page 74: Prtconf Command

    Command Similar to the show-devs command run at the ok prompt, the prtconf command displays the devices that are configured for the Sun Blade 1500 workstation. The prtconf command identifies hardware that is recognized by the Solaris operating system. If hardware is not suspected bad, yet software applications are having trouble with the hardware, the prtconf command can indicate if the Solaris software recognizes the hardware, and if a driver for the hardware is loaded.

  • Page 75: Table 3-8 Options For Prtconf

    3.3.3.1 Options describes options for the prtconf command and how those options can TABLE 3-8 help troubleshoot the Sun Blade 1500 workstation. Options for prtconf TABLE 3-8 Option Description How It Can Help No option Displays the device tree of...
  • Page 76 SUNW,asr (driver not attached) ufs-file-system (driver not attached) chosen (driver not attached) openprom (driver not attached) client-services (driver not attached) options, instance #0 aliases (driver not attached) . . . 3-22 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 77: Netstat Command

    Command The netstat command displays the network status. 3.3.4.1 Options describes options for the netstat command and how those options can TABLE 3-9 help troubleshoot the Sun Blade 1500 workstation. Options for netstat TABLE 3-9 Option Description How It Can Help Displays the interface state, Provides a quick overview of the system’s network status.
  • Page 78 The following examples show output for the netstat command and its options. netstat -i 1 input bge0 output input (Total) output packets errs packets errs colls packets errs packets errs colls 32703 23906 35527 26730 . . . 3-24 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 79: Ping Command

    netstat -p Net to Media Table: IPv4 Device IP Address Mask Flags Phys Addr ------ -------------------- --------------- ----- --------------- bge0 phatair-46 255.255.255.255 08:00:20:92:4a:47 bge0 ns-umpk27-02-46 255.255.255.255 08:00:20:93:fb:99 bge0 moreair-46 255.255.255.255 08:00:20:8a:e5:03 bge0 fermpk28a-46 255.255.255.255 00:00:0c:07:ac:2e bge0 fermpk28as-46 255.255.255.255 00:50:e2:61:d8:00 bge0 kayakr 255.255.255.255 08:00:20:d1:83:c7...

  • Page 80: Table 3-10 Options For Ping

    64 bytes from teddybear (192.146.77.140): icmp_seq=1. time=0. 64 bytes from teddybear (192.146.77.140): icmp_seq=2. time=0. ----teddybear PING Statistics---- 3 packets transmitted, 3 packets received, 0% packet loss round-trip (ms) min/avg/max = 0/0/1 3-26 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 81: Ps Command

    = 2/2/2 3.3.6 ps Command The ps command lists the status of system processes. Using options and rearranging the command output can assist in determining the Sun Blade 1500 workstation resource allocation. 3.3.6.1 Options describes options for the ps command and how those options can help TABLE 3-11 troubleshoot the Sun Blade 1500 workstation.
  • Page 82 . . . Note – When using with the option, the column headings are printed at the point sort where the value in the first column is equal to zero. 3-28 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 83: Prstat Command

    The prstat command provides output similar to the ps command. 3.3.7.1 Options describes options for the prstat command and how those options can TABLE 3-12 help troubleshoot the Sun Blade 1500 workstation. Options for prstat TABLE 3-12 Option Description...
  • Page 84 0.3 0.5 2K 108 Xsun/1 100591 mm39236 0.1 0.0 9 230 0 dtterm/1 100236 root 0.0 0.0 0 lp/1 Total: 65 processes, 159 lwps, load averages: 0.02, 0.02, 0.03 3-30 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 85: Troubleshooting Flowcharts

    C H A P T E R Troubleshooting Flowcharts This chapter contains flowcharts to help you troubleshoot problems with your Sun Blade 1500 workstation. The flowcharts are ordered parallel to the power-on sequence. Flowchart topics covered are: “Power-On Flowchart” on page 4-2 ■...

  • Page 86: Power-On Flowchart

    “Power-On Flowchart” on page 4-3 indicates points where proper startup can be recognized. This flowchart helps identify what aspect of the Sun Blade 1500 workstation is at fault. If you suspect a system failure, power on the system and follow the flowchart.
  • Page 87 Press and release the In normal operation, the system power-on sequence fol- Power button. lows the path of Y for every question. Power on your sys- tem and follow this flowchart. Should your system resolve to a N answer to a question, go to the cross-reference. If several cross-references are listed, the first is the most likely solution.
  • Page 88 Problem with CPU or System is normal. If you motherboard. See “Moth- suspect a problem, run erboard Problem” on SunVTS. See “SunVTS” on page 4-34. page 9-1. Power-On Flowchart (Continued) FIGURE 4-2 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 89: Start Up Problems

    Start Up Problems The following flowcharts help troubleshoot problems that occur during system startup. “Power Problem” on page 4-6 ■ “Hard Drive Problem” on page 4-8 ■ “System Fan Problem” on page 4-9 ■ “USB Problem” on page 4-10 ■ “Audio Output Problem”...

  • Page 90: Figure 4-3 Power Problem

    Supply” on page 13-2. Is the motherboard LED0 on? Check motherboard and replace if necessary. See “Motherboard Problem” on page 4-34. Power on system. Go to Power Problem FIGURE 4-3 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 91: Figure 4-4 Power Problem (Continued)

    Does the power supply fan spin? Did you replace the power switch? Check power switch and Did you replace the replace if necessary. See power supply? “Replacing the Power Switch Assembly” on page 14-17. Replace power supply. Check motherboard and “Replacing the Power replace if necessary.

  • Page 92: Hard Drive Problem

    Check the hard drive with corrupt. Contact the sys- “Replacing a Hard SunVTS. See “SunVTS” on tem administrator. Drive” on page 12-2. page 9-1. Hard Drive Problem FIGURE 4-5 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 93: System Fan Problem

    4.2.3 System Fan Problem There is a problem with In normal operation, the system fan’s speed is set accord- the system fans. ing to the temperature inside of the workstation. If it is cold, the fans might not turn on at all and instead make a quiet grumbling sound.

  • Page 94: Usb Problem

    Is the problem still there? still there? Return to “Power-On Return to “Power-On Go to Go to Flowchart” on page 4-3. Flowchart” on page 4-3. USB Problem FIGURE 4-7 4-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 95 Obtain the ok prompt. “Obtaining the ok Prompt for Testing” on page 5-2. Type: ok show-devs Do you see this text? usb@b usb@a Do you see this text? Problem with I/O sub- usb@8,2 system chip. Replace usb@8,1 motherboard. See usb@8 “Replacing the Mother- board”...

  • Page 96: Audio Output Problem

    See “Replacing the audio test again. the Audio USB Board” on page 13-30. Go to Audio Output Problem FIGURE 4-9 4-12 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 97: Figure 4-10 Audio Output Problem (Continued)

    Do you hear a beep in the headphones? Start the operating sys- Check motherboard and tem. Type: replace if necessary. See “Motherboard Problem” ok boot -r on page 4-34. Check the audio with SunVTS. See “SunVTS” on page 9-1. Did the audio test pass? Problem with audio soft- Problem with Solaris...

  • Page 98: Monitor Problem

    Tap spacebar and move mouse. Is the problem still there? Return to “Power-On Go to Flowchart” on page 4-3. Monitor Problem FIGURE 4-11 4-14 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 99: Figure 4-12 Monitor Problem (Continued)

    Does an LED indicate power to the monitor? Is the monitor turned on? Is the monitor Turn monitor on. connected to same power source as computer? Attach known good elec- Return to “Power-On tric device or tester to Flowchart” on page 4-3.
  • Page 100 Did this solve the problem? Return to “Power-On Check the graphics accel- Flowchart” on page 4-3. erator. See “PCI Card Problem” on page 4-28. Monitor Problem (Continued) FIGURE 4-13 4-16 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 101: Network Problem

    4.2.7 Network Problem There is a problem with In normal operation, the network is invisible to the user. the network connection. When a system seems slower or has difficulty accessing data, the network is most likely the problem. Consider the load on the network as a possible cause besides hardware failure.
  • Page 102 Check motherboard and tion with OpenBoot Diag- replace if necessary. See nostics. See “OpenBoot “Motherboard Problem” Diagnostics” on page 8-5. on page 4-34. Network Problem (Continued) FIGURE 4-15 4-18 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 103: Keyboard Problem

    4.2.8 Keyboard Problem There is a problem with In normal operation, the keyboard and mouse function in the keyboard. the bezel and rear panel USB ports. The keyboard and mouse do not function in the USB 2.0 ports of the IEEE 1394 USB 2.0 combination card.

  • Page 104: Login Problem

    Did this solve the problem? There might be a Dtlogin Return to “Power-On software problem. Con- Go to Flowchart” on page 4-3. tact system administrator. Login Problem FIGURE 4-17 4-20 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 105 Is the Solaris splash screen displayed? Though typed correctly, is the login password stated as incorrect? Check the name service. Is the green Contact system adminis- LED at the systems’s TPE trator. connector flashing? Refer to displayed screens Check the network con- table.

  • Page 106: Graphical User Interface Problem

    2. Kill the process. nection. See “Network 3. Restart the applica- Problem” on page 4-17. tion. Return to “Power-On Flowchart” on page 4-3. Graphical User Interface Problem FIGURE 4-19 4-22 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 107: Data Access And Running Applications Problem

    4.2.11 Data Access and Running Applications Problem There is a problem In normal operation, accessing data and running applica- accessing data and run- tions is smooth and without error. There might be load ning applications. time delays for programs that require a lot of memory. If you suspect a software problem, consult with the system administrator.

  • Page 108: Storage Problems

    “Optical Drive Problem” on page 4-25 ■ “PCI Card Problem” on page 4-28 ■ “IEEE 1394 Problem” on page 4-30 ■ “Smart Card Reader Problem” on page 4-32 ■ 4-24 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 109: Optical Drive Problem

    4.3.1 Optical Drive Problem There is a problem with In normal operation, the optical drive reads most common the optical drive. optical media discs. The vold daemon must be running to automount optical media discs. Similarly, the disc must be unmounted before it can be ejected.
  • Page 110 Can you read from the optical drive? Return to “Power-On Check the optical drive Flowchart” on page 4-3. with SunVTS. See “Sun- VTS” on page 9-1. Optical Drive Problem (Continued) FIGURE 4-22 4-26 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 111 Type: eject cdrom Did the optical drive tray open? Remove the disc and press the Eject button to close the tray. Did the optical drive tray close? Check the optical drive Return to “Power-On and replace if necessary. Flowchart” on page 4-3.

  • Page 112: Pci Card Problem

    Refer to displayed screens table. See “Displayed Screens” on page 3-2. Is the problem still there? Return to “Power-On Flowchart” on page 4-3. Go to PCI Card Problem FIGURE 4-24 4-28 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 113 Is the operating system running? Check the PCI card with SunVTS. See “SunVTS” on Is the ok prompt page 9-1. displayed? Press the Stop-A keys. Check the PCI card with OpenBoot Diagnostics. “OpenBoot Diagnos- tics” on page 8-5. For additional testing, use SunVTS.

  • Page 114: Ieee 1394 Problem

    “Replacing the PCI PCI Cards” on page 11-28. Type: Cards” on page 11-28. % prtconf Go to Go to IEEE 1394 Problem FIGURE 4-26 4-30 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 115 Do you see this output? firewire, instance Do you see this output? Problem with Solaris driver. Contact system firewire, instance unit administrator. Do you see this output? Problem with device con- firewire, instance nection to combination unit, instance card. Problem with device Problem with device driver configuration.

  • Page 116: Smart Card Reader Problem

    Con- essary. See “Replacing tact system administra- the Smart Card Reader” tor. on page 12-15. Go to Smart Card Reader Problem FIGURE 4-28 4-32 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 117: Advanced Problems

    Advanced Problems The following flowcharts help troubleshoot advanced problems with the motherboard and motherboard components. “Motherboard Problem” on page 4-34 ■ “Memory Problem” on page 4-37 ■ “NVRAM Problem” on page 4-39 ■ “Battery Problem” on page 4-40 ■ Chapter 4 Troubleshooting Flowcharts 4-33...

  • Page 118: Motherboard Problem

    SunVTS. See “Sun- lem. See “Hard Drive VTS” on page 9-1. Problem” on page 4-8. Consider test results for Go to your next step. Motherboard Problem FIGURE 4-29 4-34 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 119 Does the system beep three times and power off? Does the system beep four times and power off? Replace motherboard. Does “Replacing the Moth- the system beep five times and power off? erboard” on page 11-43. Replace motherboard. Was new memory “Replacing the Moth- recently installed? erboard”...
  • Page 120 “Replacing the Moth- mand from OpenBoot erboard” on page 11-43. Diagnostics. See “Open- Boot Diagnostics” on page 8-5. Consider test results for your next step. Motherboard Problem (Continued) FIGURE 4-31 4-36 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 121: Memory Problem

    4.4.2 Memory Problem There is a problem with In normal operation, memory is invisible to the user. the memory. Memory software problems are most likely from memory leaks in the suspect program. Memory hardware failures are attributed to mishandling, power transients, and overheating. Does all of the memory have Sun part numbers?
  • Page 122 Did this solve the problem? Return to “Power-On Replace the memory. See Flowchart” on page 4-3. “Replacing the DIMMs” on page 11-2. Memory Problem (Continued) FIGURE 4-33 4-38 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 123: Nvram Problem

    4.4.3 NVRAM Problem There is a problem with In normal operation, the NVRAM stores system boot and the NVRAM. configuration parameters for the OpenBoot PROM. The MAC address is the same as the Ethernet address. Checking a component means checking the electrical con- nections and fit.

  • Page 124: Battery Problem

    Return to “Power-On Check the real-time clock Flowchart” on page 4-3. with OpenBoot Diagnos- tics. See “OpenBoot Diag- nostics” on page 8-5. Battery Problem FIGURE 4-35 4-40 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 125: Introduction To Advanced Troubleshooting

    NVRAM to help troubleshoot the Sun Blade 1500 workstation. On the Sun Blade 1500 motherboard is a nonvolatile random access memory (NVRAM). The NVRAM stores parameters that are used for configuring system startup. Different from previous NVRAM, the module in the Sun Blade 1500 workstation uses SEEPROM technology.

  • Page 126: Obtaining The Ok Prompt For Testing

    Obtaining the ok Prompt for Testing When the Sun Blade 1500 workstation is put into run level state 0, the ok prompt is displayed. At the ok prompt, you can make changes to the NVRAM and conduct OpenBoot PROM tests.

  • Page 127: Diagnostic Tests Summary

    Diagnostic Tests Summary POST, OpenBoot PROM, and the SunVTS software offer tools which can help you troubleshoot and diagnose problems with your Sun Blade 1500 workstation. Use to determine which diagnostic program to use to troubleshoot the TABLE 5-2 suspected component.

  • Page 128: Power-On Self-Test

    The post command uses two variables to determine its output. It is in the form of: post level verbosity Where: level is min or max ■ verbosity is min, normal, or max ■ Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 129: Openboot Prom

    This software enables the CPU, memory, I/O bridge, I/O subsystem, and other motherboard components to perform minimal communication to initially boot the Sun Blade 1500 workstation to a state where it can further load an operating system from either an installed hard drive, an optical drive, the network, or from some external boot device.

  • Page 130: Openboot Diagnostics

    The SunVTS interface can run on one workstation to display a SunVTS test session of another workstation on the network. SunVTS software is already installed on the Sun Blade 1500 workstation hard drive, and is also available from this URL: http://www.sun.com/oem/products/vts/...

  • Page 131: Sunvts Documentation

    When installed, the Sun Install Check tool occupies 15 MB of drive space. 5.7.2 Downloading Sun Install Check 1. As superuser of the Sun Blade 1500 workstation, open a web browser and go to the Install Check web site: http://wwws.sun.com/software/installcheck/index.html...
  • Page 132 7. Go to the download directory and unzip the .zip file. # unzip filename.zip A subdirectory is created, containing a README file. 8. Read the README file for further instructions to install and run the Sun Install Check tool. Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 133: Nvram

    Parameter Values The NVRAM configuration parameter values set the startup behavior of the Sun Blade 1500 workstation. Changes made to the variables typically survive power cycling and if not configured properly, might have an adverse affect. As such, use discretion when changing or resetting NVRAM configuration parameter values.

  • Page 134: Displaying And Changing Parameter Values

    Initiates a warm boot where most NVRAM configuration reset-all parameters are read. With power cycling or a cold boot, all NVRAM configuration parameters are read. Sets the security-password password Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 135 You can display your system’s current and default parameter values by typing printenv at the ok prompt. For example: ok printenv Variable Name Value Default Value asr-policy normal normal test-args diag-passes local-mac-address? true true fcode-debug? false false scsi-initiator-id oem-logo No default oem-logo? false false...

  • Page 136: Configuration Parameter Default Values

    A value of false disables use of a custom oem-banner? false banner. A value of true enables the terminal ansi-terminal? true emulator to interpret ANSI escape sequences. Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 137 NVRAM Configuration Parameter Default Values (Continued) TABLE 6-2 Parameter Default Value Description The number of character columns screen-#columns displayed on the console. The number of character rows displayed on screen-#rows the console. A value of false disables hardware ttyb-rts-dtr-off false handshaking for ttyb (serial2 A value of true ignores carrier detect for ttyb-ignore-cd...
  • Page 138 A value of max enables enhanced diag-level diagnostics. A value of false disables diagnostics diag-switch? false under the OpenBoot PROM. More information about the NVRAM configuration parameters is available from the eeprom man page. Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 139: Setting Nvram Security Mode

    Setting NVRAM Security Mode The NVRAM has the ability to restrict the set of operations that users can perform. When the security-mode parameter is set to either full or command, only users with the security-password may bypass the enforcement policy. lists TABLE 6-3 the different security modes and their conditions.

  • Page 140: Eeprom Command

    It is possible to display and change NVRAM configuration parameters from the Solaris operating system by using the eeprom command. The eeprom command is executed by superuser in the form of: # eeprom parameter=value Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 141: Key Commands

    If no parameter is specified, the eeprom command displays only the current NVRAM configuration parameter values, similar to the printenv command. For example: # eeprom asr-policy=normal test-args: data not available. diag-passes=1. diag-script=normal diag-level=max diag-switch?=false A previous example described how to enable diagnostics. Using the eeprom command: # eeprom diag-switch?=true The eeprom command requires a system reboot for the changes to take effect.

  • Page 142: Stop-A Command

    Use the Stop-A command to abort an OpenBoot process. To issue the Stop-A command for the Sun Blade 1500 workstation, press both the Stop and A keys (Stop- A) immediately after powering on the workstation. Hold both keys down until the workstation beeps.

  • Page 143: Table 6-4 Stop-N Equivalent Configuration Parameters

    1 and 2. Sun Blade 1500 (Silver), Keyboard Present OpenBoot 4.16.3, 1024 MB memory installed, Serial #53463596. Ethernet address 0:3:ba:2f:ca:2c, Host ID: 832fca2c.

  • Page 144: Resetting The Nvram Permanently

    Powering off the workstation shuts down any running applications and the operating system, and takes the workstation to a standby (power-off) state. To restart the workstation, you must manually press the Power button, which initiates the boot process. 6-12 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 145: Power-On Self-Test

    C H A P T E R Power-On Self-Test This chapter describes the Sun Blade 1500 workstation power-on self-test (POST). Topics covered are: “The post Command” on page 7-1 ■ “Setting Up for POST” on page 7-2 ■ “POST Output” on page 7-6 ■...

  • Page 146: Diagnostic Levels

    Samples of POST output at different diagnostic levels and output verbosities are provided in “POST Output” on page 7-6. Setting Up for POST To execute POST and view its output, you must: Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 147: Verify The Baud Rate

    “Verify the Baud Rate” on page 7-3 ■ “Disable Diagnostics and Auto Boot” on page 7-3 ■ “Obtain the ok Prompt” on page 7-4 ■ “Configure an External Display Device” on page 7-4 ■ “Run POST” on page 7-6 ■ 7.2.1 Verify the Baud Rate Make sure the communication parameters are correct.

  • Page 148: Obtain The Ok Prompt

    You can view POST output through any VT-100 RS-232 compatible serial terminal. The terminal connects to the Sun Blade 1500 workstation at the port labeled: This is a DB-9 F connector. Use a straight-through cable and connect to the serial terminal’s DCE port.
  • Page 149 If your system does not have a FIGURE 7-1 DB-9 F connector at its serial port, adapters are available from most computer supply stores or from your Sun Microsystems sales representative. The following URL provides part numbers for adapters and other Sun cables: http://sunsolve.sun.com/handbook_pub/Devices/Cables/cables_ext_data.html...

  • Page 150: Run Post

    POST Output The contents of the POST output depends on the values of the diagnostic level and output verbosity. For the examples in this section, the Sun Blade 1500 workstation was configured with two 512 MB DIMMs. Note – The 0> that precedes the output text is the CPU identifier and indicates the output is from POST.

  • Page 151: Post Min Min

    Configuring system memory & CPU(s) Probing system devices Probing memory Probing I/O buses Sun Blade 1500 (Silver), Keyboard present Copyright 1998-2004 Sun Microsystems, Inc. All rights reserved. OpenBoot 4.16.3, 1024 MB memory installed, Serial #53463596. Ethernet address 0:3:ba:2f:ca:2c, Host ID: 832fca2c.

  • Page 152: Post Min Max

    Output Comparison TABLE 7-5 Output Displayed What Is Happening POST is initiated. ok post min max Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 153 Output Comparison (Continued) TABLE 7-5 Output Displayed What Is Happening OpenBoot PROM resets the @(#)OBP 4.16.3 2004/11/05 18:29 Sun Blade 1500 (Silver) Clearing TLBs system and starts POST. Executing Power On Self Test POST build version and date is 0>@(#) Sun Blade[TM] 1500 POST 4.16.3 2004/11/05 19:58...
  • Page 154 0>INFO: 1024MB Bank 0, Dimm Type X4 0>INFO: No memory detected in Bank 1 0>INFO: No memory detected in Bank 2 0>INFO: No memory detected in Bank 3 7-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 155 post min max Output Comparison (Continued) TABLE 7-5 Output Displayed What Is Happening CPU data pins are tested. 0>Data Bitwalk on Master Where found, memory is tested. 0> Test Bank 0. CPU address pins are tested. 0>Address Bitwalk on Master 0>Addr walk mem test on CPU 0 Bank 0: 00000000.00000000 to 00000000.40000000.

  • Page 156: Post Max Min

    What Is Happening POST is initiated. ok post max normal Executing Power On Self Test POST build version and date is 0>@(#) Sun Blade[TM] 1500 POST 4.16.3 2004/11/05 19:58 displayed. 7-12 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 157: Post Max Max

    What Is Happening POST build path is displayed. /dat/fw/common-source/firmware_re/post/post-build- 4.16.3/Fiesta/taco/integrated (firmware_re) Copyright and license are 0>Copyright © 2004 Sun Microsystems, Inc. All rights reserved SUN PROPRIETARY/CONFIDENTIAL. displayed. Use is subject to license terms. CPU0 is acknowledged and POST 0>OBP->POST Call with %o0=00000800.01012000.
  • Page 158 Motherboard timing is to be 0>Set Timing configured. CPU version is identified. 0> UltraSPARC[TM] IIIi, Version 3.4 Interrupt handlers are set up. 0>Interrupt Crosscall..0>Setup Int Handlers 7-14 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 159 post max max Output Comparison (Continued) TABLE 7-7 Output Displayed What Is Happening Motherboard part number and 0>MB: Part-Dash-Rev#: 3753187-01-Serial#: serial number is read from FRU DIMM part numbers, serial 0>CPU0 DIMM 0: 0>Part#: M3 12L6420ETS-CA2 Serial#: 4505079a Date Code: 0347 numbers, date codes, and Rev#:...
  • Page 160 0>W-Cache Tags 0>W-Cache Valid bit Test 0>W-Cache Bank valid bit Test 0>W-Cache SnoopTAGS Test Prefetch cache is tested. 0>P-Cache RAM 0>P-Cache Tags 0>P-Cache SnoopTags Test 0>P-Cache Status Data Test 7-16 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 161 post max max Output Comparison (Continued) TABLE 7-7 Output Displayed What Is Happening Translation look-aside buffers 0>8k DMMU TLB 0 Data 0>8k DMMU TLB 1 Data (TLB) are tested for data and 0>8k DMMU TLB 0 Tags instruction buffers. 0>8k DMMU TLB 1 Tags 0>8k IMMU TLB Data 0>8k IMMU TLB Tags Floating point unit (FPU) is...

  • Page 162: Analyzing Post Results

    0>H/W under test = CPU0 Memory 0>Repair Instructions: Replace items in order listed by ’H/W under test’ above 0>MSG = ERROR: miscompare on mem test! Address: 00000000.00000000 Expected: a5a5a5a5.a5a5a5a5 Observed: a5a6a5a5.a5a5a5a5 0>END_ERROR 7-18 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 163 At address 00000000.00000000, there was a test pattern mis-match. A string of a5a6a5a5 was observed when a string of a5a5a5a5 was expected. The second error message identified where the fault was located: 0>ERROR: TEST = Probe and Setup Memory 0>H/W under test = CPU0: Bank 0 DIMM0 side 0, Motherboard 0>Repair Instructions: Replace items in order listed by ’H/W under test’...

  • Page 164: Warning Messages

    0>INFO: 1024MB Bank 2, Dimm Type X4 0>INFO: 1024MB Bank 3, Dimm Type X4 These info messages indicate that a 1 GB DIMM is installed into each DIMM slot. 7-20 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 165: Openboot Prom

    C H A P T E R OpenBoot PROM This chapter discusses troubleshooting the Sun Blade 1500 workstation using the OpenBoot PROM firmware. Topics covered are: “OpenBoot PROM Utilities” on page 8-1 ■ “OpenBoot Diagnostics” on page 8-5 ■ OpenBoot PROM Utilities In an idle state, OpenBoot PROM can provide information from basic utilities: “show-devs Utility”...

  • Page 166: Show-Devs Utility

    8.1.1 show-devs Utility The show-devs utility displays the devices installed in the Sun Blade 1500 workstation recognized by the OpenBoot PROM. For example: ok show-devs /i2c@1f,464000 /pci@1f,700000 /ppm@1e,0 /pci@1e,600000 /memory-controller@0,0 /SUNW,UltraSPARC-IIIi@0,0 . . . /packages/kbd-translator /packages/dropins /packages/terminal-emulator /packages/disk-label /packages/deblocker /packages/SUNW,builtin-drivers If an installed device is missing from the list, check slot or cable connections of the suspect device.

  • Page 167: Probe-Ide Utility

    ( Secondary Slave ) Not Present If no information regarding an installed device is displayed, check the cable connections inside of the Sun Blade 1500 chassis. 8.1.4 banner Utility The banner utility displays the banner seen during system startup. The banner...

  • Page 168: Watch-Clock Utility

    OpenBoot Diagnostics ■ POST ■ For example: ok .version Release 4.16.3 created 2004/11/05 18:29 OBP 4.16.3 2004/11/05 18:29 Sun Blade 1500 (Silver) OBDIAG 4.16.3 2004/11/05 18:31 POST 4.16.3 2004/11/05 19:58 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 169: Openboot Diagnostics

    OpenBoot Diagnostics Within the OpenBoot PROM software is a suite of tests which can help you diagnose problems with the motherboard components and system interfaces to peripherals. The OpenBoot Diagnostics tests are generalized and function at a low level. They help you narrow down a problem to a specific component.

  • Page 170: Obdiag Menu

    9 serial@0,2e8 | 10 serial@0,3f8 | 11 sound@8 | 12 usb@a | 13 usb@b |_________________________|_________________________|_________________________| Commands: test test-all except help what setenv set-default exit |_____________________________________________________________________________| diag-passes=1 diag-level=max test-args=verbose,subtests |_____________________________________________________________________________| Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 171: Configuring Openboot Diagnostics

    8.2.3 Configuring OpenBoot Diagnostics OpenBoot Diagnostics is configurable, and for the simplest testing, follow this procedure. 1. At the obdiag prompt, set the diagnostic passes to 1. Type: obdiag> setenv diag-passes 1 2. Set the diagnostic level to maximum. Type: obdiag>...

  • Page 172: Openboot Diagnostics Tests

    In this situation, the binary code that identifies POST was corrupted in the motherboard flash PROM. The motherboard was replaced. 8.2.6 OpenBoot Diagnostics Tests The OpenBoot PROM for the Sun Blade 1500 workstation can perform the following diagnostic tests: “SUNW,XVR-600@3 Test” on page 8-11 ■...

  • Page 173: Table 8-1 Openboot Diagnostics Test Usage

    “usb@a Test” on page 8-20 ■ “usb@b Test” on page 8-21 ■ lists each OpenBoot Diagnostics test, its purpose, and what an error in TABLE 8-1 the test result might mean. OpenBoot Diagnostics Test Usage TABLE 8-1 OpenBoot Diagnostics Test Purpose What Error Results Might Mean and What to Do Tests the display and...
  • Page 174 Tests the second USB Problem with item attached to the rear USB ports or usb@b controller. I/O subsystem chip. If not item, check motherboard. “Motherboard Problem” on page 4-34. 8-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 175 8.2.6.1 SUNW,XVR-600@3 Test The following is an example of a successful SUNW,XVR-600@3 test: obdiag> test 1 Hit the spacebar to interrupt testing Testing /pci@1f,700000/SUNW,XVR-600@3 Starting XV-600 Selftest (This will take an estimated 2-4 minutes for the full test) Direct access framebuffer test: address test ovl0 pass address test ovl1 pass pattern test ovl0 00 ff a5 5a pass...
  • Page 176 >> Calculating CRC-32 and checksum of the flashprom >> Flashprom CRC-32 : 99b12afd >> Flashprom checksum : 7365a8a Selftest at /pci@1e,600000/isa@7/flashprom@2,0 ......passed Pass:1 (of 1) Errors:0 (of 0) Tests Failed:0 Elapsed Time: 0:0:0:1 8-12 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 177 8.2.6.4 i2c@0,320 Test The following is an example of a successful i2c@0,320 test: obdiag> test 4 Hit the spacebar to interrupt testing Testing /pci@1e,600000/isa@7/i2c@0,320 Testing /pci@1e,600000/isa@7/i2c@0,320/hardware-monitor@0,5c >> Manufacturer’s ID: 0x41 >> Device ID: 0x31 >> Configuration Register 1: 0x91 >> Configuration Register 2: 0x7f >>...
  • Page 178 Test The following is an example of a successful network@2 test: obdiag> test 6 Hit the spacebar to interrupt testing Testing /pci@1f,700000/network@2 Subtest reset-tests Subtest reset-tests:mac-global-reset-test Subtest reset-tests:tx-risc-reset-test 8-14 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 179 Subtest reset-tests:rx-risc-reset-test Subtest reg-tests Subtest reg-tests:pci-config-regs-test Subtest reg-tests:mbox-regs-test Subtest reg-tests:mbox-regs-test:bcm-mbox-int-mbox0-test Subtest reg-tests:mbox-regs-test:bcm-mbox-gen-mbox1-test Subtest reg-tests:mbox-regs-test:bcm-mbox-reload-stat-mbox-test Subtest reg-tests:mbox-regs-test:bcm-mbox-rx-bd-rr1-cidx-test Subtest reg-tests:mbox-regs-test:bcm-mbox-tx-bd-r1-nic-pidx-test Subtest reg-tests:mac-regs-test Subtest reg-tests:mac-regs-test:bcm-mac-mode-test Subtest reg-tests:mac-regs-test:bcm-mac-event-en-test Subtest reg-tests:mac-regs-test:bcm-mac-led-test Subtest reg-tests:mac-regs-test:bcm-mac-addr-hi1-test Subtest reg-tests:mac-regs-test:bcm-mac-addr-lo1-test Subtest reg-tests:mac-regs-test:bcm-mac-wol-pat-ptr-test Subtest reg-tests:mac-regs-test:bcm-mac-rx-mtu-size-test Subtest reg-tests:mac-regs-test:bcm-mac-gbit-pcs-test-test Subtest reg-tests:mac-regs-test:bcm-mac-tx-auto-nego-test Subtest reg-tests:mac-regs-test:bcm-mac-rx-auto-nego-test Subtest reg-tests:mac-regs-test:bcm-mac-mi-comm-test Subtest reg-tests:mac-regs-test:bcm-mac-mi-mode-test Subtest reg-tests:mac-regs-test:bcm-mac-tx-mode-test...
  • Page 180 >> MAC internal loopback test operates at 1000 Mbps. >> Loopback buffer checked out okay. >> Loopback buffer checked out okay. >> Loopback buffer checked out okay. Subtest mltpkt-phy-gmii-lpbk-test 8-16 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 181 Disabling Autonegotiation >> Ethernet device set up to perform PHY internal loopback. >> Loopback buffer checked out okay. >> Loopback buffer checked out okay. >> Loopback buffer checked out okay. >> External loopback tests are not run. Include "loopback" in TEST-ARGS and >>...
  • Page 182 >> Port is not tested because it is in use as a console device. Selftest at /pci@1e,600000/isa@7/serial@0,3f8 ......passed Pass:1 (of 1) Errors:0 (of 0) Tests Failed:0 Elapsed Time: 0:0:0:0 8-18 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 183 8.2.6.12 sound@8 Test The following is an example of a successful sound@8 test: obdiag> test 12 Hit the spacebar to interrupt testing Testing /pci@1e,600000/sound@8 Subtest dc97-probe >> Audio controller detected Subtest dc97-pci-reg-test Subtest dc97-reg-test Subtest dc97-reg-test:dc97-dmar0-1-2-3-reg-test Subtest dc97-reg-test:dc97-dmar4-5-6-7-reg-test Subtest dc97-reg-test:dc97-mpur2-reg-test Subtest dc97-reg-test:dc97-acrdwr-reg-reg-test Subtest dc97-reg-test:dc97-acgpio-reg-test Subtest dc97-reg-test:dc97-cir-gc-reg-test...
  • Page 184 Subtest usb-ohci-reg-test:usb-ohci-blk-cur-reg-test Subtest usb-ohci-reg-test:usb-ohci-done-hd-reg-res-test Subtest usb-ohci-reg-test:usb-ohci-frm-int-reg-test Subtest usb-ohci-reg-test:usb-ohci-frm-num-reg-test Subtest usb-ohci-reg-test:usb-ohci-prd-strt-reg-test Subtest usb-ohci-reg-test:usb-ohci-lspd-thre-reg-test Selftest at /pci@1e,600000/usb@a ........passed Pass:1 (of 1) Errors:0 (of 0) Tests Failed:0 Elapsed Time: 0:0:0:2 8-20 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 185 8.2.6.14 usb@b Test The following is an example of a successful usb@b test: obdiag> test 14 Hit the spacebar to interrupt testing Testing /pci@1e,600000/usb@b Subtest usb-pci-reg-test Subtest usb-pci-reg-test:vendor-id-test Subtest usb-pci-reg-test:device-id-test Subtest usb-pci-reg-test:programmer-intf-test Subtest usb-pci-reg-test:sub-class-code-test Subtest usb-pci-reg-test:class-code-test Subtest usb-pci-reg-test:header-type-test Subtest usb-pci-reg-test:bist-test Subtest usb-pci-reg-test:status-reg-test Subtest usb-pci-reg-test:pin-test Subtest usb-pci-reg-test:cache-line-size-walk1...
  • Page 186 8-22 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 187: Sunvts

    The SunVTS software is preinstalled on your Sun Blade 1500 workstation hard drive. Use only version 5.1PS5+ or later, which is for the Sun Blade 1500 workstation. You can find the latest revisions of SunVTS software on the web at: http://www.sun.com/oem/products/vts/...

  • Page 188: Connection Mode

    1. As superuser, open a terminal window and start the SunVTS software: # /opt/SUNWvts/bin/sunvts The SunVTS GUI is displayed. 2. From Select Test Mode, check Connection. 3. From System Map, check Logical. 4. From Select Devices, check None. Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 189: Table 9-1 Subsequent Steps To Test Components In Connection Mode

    5. Use for the next steps, depending upon which component you want to TABLE 9-1 test. Subsequent Steps to Test Components in Connection Mode TABLE 9-1 Component Steps to Take Successful Test Results Hard drive 6. Click the plus sign adjacent to Connection test starting..
  • Page 190 7. Select scmi2c0(sc2test) OtherDevices 8. Click Reset. scmi2c0 9. Click Start. Status: "Connected Device /dev/scmi2c0: Regs read Test passed scmi2c0 Status: "Connected Device /dev/scmi2c0: Walking 1s Test passed Connection test complete Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 191 Subsequent Steps to Test Components in Connection Mode (Continued) TABLE 9-1 Component Steps to Take Successful Test Results Network 6. Select Network. Connection test starting..7. Click Reset. 8. Click Start. Connection test complete Serial ports 6. Select Comm. Ports. Comm.Ports 7.

  • Page 192: Functional Mode

    6 and additional steps. If you want to TABLE 9-2 test more than one component, test one component at a time, then restart the procedure from Step 6 for the second and subsequent components. Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 193: Table 9-2 Steps To Test Components In Functional Mode

    Note – If you are going to test the optical drive, insert a known good optical media disc into the drive before starting SunVTS. If a file manager window opens for the disc, close it. 1. As superuser, open a terminal window and start the SunVTS software: # /opt/SUNWvts/bin/sunvts The SunVTS GUI is displayed.
  • Page 194 85 seconds accelerators 9. Click Reset. 10.Click Start. Note: Because the GUI is using the graphics accelerator while SunVTS is testing it, errors might be reported. These errors are ignored. Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 195 Steps to Test Components in Functional Mode (Continued) TABLE 9-2 Approximate Component Steps to Take Time for 1 Pass Smart card reader 8. From Select Devices, check Intervention. 7 seconds 9. Click the plus sign adjacent to Other Devices. 10.Select scmi2c0(sc2test) 11.Right click, select Test Parameter Options.

  • Page 196: Further Sunvts Testing

    This chapter has provided only a brief overview of using the SunVTS software for diagnosing component failure. For more information about the SunVTS software’s functional and exclusive mode testing, refer to the SunVTS documentation described “SunVTS Software” on page 5-6. 9-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 197: Preparing To Replace Components

    “Removing the Bezel” on page 10-14 ■ “Positioning the Chassis” on page 10-16 ■ “Finding Your Replacement Procedures” on page 10-18 ■ 10.1 Safety Information This section provides safety precautions to follow when servicing the Sun Blade 1500 workstation. 10-1...

  • Page 198: Safety Precautions

    Follow all Sun standard cautions, warnings, and instructions marked on the ■ equipment and described in Important Safety Information for Sun Hardware Systems, 816-7190. Follow the cautions, warnings, and instructions in the Sun Blade 1500 Safety and ■ Compliance Guide, 817-5130. The document is available from: http://www.sun.com/documentation.

  • Page 199: Required Tools

    Then disconnect the power cord from the workstation and the wall receptacle. Following this caution equalizes all electrical potentials with the workstation. 10.2 Required Tools The Sun Blade 1500 workstation was designed to be serviced with the following tools: Number 2 Phillips screwdriver ■ Antistatic wrist strap ■...

  • Page 200: Powering Off The Workstation

    Identifying the Power Button The Power button is located on the front of the workstation. Alternatively, the keyboard Sleep key is available for power-off sequences. See FIGURE 10-2 10-4 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 201: Powering Off Methods

    Power button Sleep key Power Button and Sleep Key Location and Identification FIGURE 10-2 10.3.2 Powering Off Methods There are two methods for powering off the workstation. “Shutting Down Gracefully” on page 10-6 - This is the normal shutdown ■ procedure.
  • Page 202 If a GUI is running and you are logged in, the Power Off window is displayed. b. Click Shutdown. In a moment, the system shuts down. To power off using the Command Line: 10-6 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 203: Table 10-1 Init Command Shutdown Options

    a. As superuser, open a terminal window and at the prompt type either of the following: # shutdown -i S -g 300 # init 5 The shutdown command provides options for automatically notifying the users of a scheduled shutdown. This example informs users that the system will shut down in 5 minutes and remind them every minute.
  • Page 204 When the power cord is disconnected, it is safe to open the workstation to gain access to internal components. 7. Proceed to “Removing the Access Panel” on page 10-12. 10-8 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 205 10.3.2.2 Performing a Forced Shutdown Only use a forced shutdown when you cannot perform a graceful shutdown. If at any point in these procedures your system becomes able to take direction, return to the graceful shutdown procedure. Caution – If you use the forced shutdown method, all unsaved data changes are lost.
  • Page 206 Caution – A forced shutdown can corrupt your data and system files if it is performed before the system is synchronized. 5. Verify that the power is off. Check that the system fans are not spinning. 10-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 207 6. Power off and disconnect all attached external peripherals. FIGURE 10-3 Though you have powered off your workstation, you have not removed all power from your workstation. Caution – Pressing the Power button does not remove all power from the system. Standby power remains until the power cord is removed.

  • Page 208: Removing The Access Panel

    4. Slide the access panel toward the rear of the system chassis about an inch (2.5 cm), then lift the access panel from the chassis and set it aside. FIGURE 10-7 10-12 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 209 Access panel Removing the Access Panel FIGURE 10-7 The inside surface of the access panel has a service label. The label provides guidelines and briefly outlines some service procedures. 5. Attach the antistatic wrist strap. Caution – Some components inside the system, such as drive assemblies, boards, or cards, are sensitive to ESD.

  • Page 210: Removing The Bezel

    “Removing the Access Panel” on page 10-12 ■ 2. Locate the bezel. FIGURE 10-9 Note – While you are removing the bezel, keep the workstation in its vertical position. 10-14 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 211: Figure 10-9 Bezel Location And Identification

    Bezel short tabs (2) Bezel mounting tabs (4) Bezel Location and Identification FIGURE 10-9 3. Carefully move the lower pair of mounting tabs apart, and then push them forward slightly. FIGURE 10-10 Middle mounting tabs (2) Lower mounting tabs (2) Releasing the Bezel Mounting Tabs FIGURE 10-10 As you do this, you should see the bottom of the bezel move slightly away from the...

  • Page 212: Positioning The Chassis

    1. If you have not already done so, complete the procedure in “Removing the Access Panel” on page 10-12. 10-16 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 213: Table 10-2 Workstation Chassis Directional Terms

    2. Using both hands, gently set the system chassis on its side, with the opening facing up. See FIGURE 10-12 Note – Do not use the chassis cross brace as a handle. Positioning the Chassis FIGURE 10-12 3. Orient the chassis for ease of servicing. To help with replacement procedures, references to location are relative to the placement of the chassis.

  • Page 214: Finding Your Replacement Procedures

    After troubleshooting the problem and determining the component at fault, identify the component in and refer to to find the replacement FIGURE 10-13 TABLE 10-3 procedure. 23,24 11,12 14,15 Replaceable Components FIGURE 10-13 10-18 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 215: Table 10-3 Component Replacement Procedures

    Component Replacement Procedures TABLE 10-3 Number Component Procedure Access Panel “Removing the Access Panel” on page 10-12 “Installing the Access Panel” on page 15-5 Audio/USB board “Replacing the Audio USB Board” on page 13-30 Audio/USB board cables “Replacing the Audio USB Board Cables” on page 14-23 Battery “Replacing the Battery”...
  • Page 216 Component Replacement Procedures (Continued) TABLE 10-3 Number Component Procedure Speaker assembly “Replacing the Speaker” on page 13-39 10-20 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 217: Replacing The Motherboard And Associated Components

    C H A P T E R Replacing the Motherboard and Associated Components This chapter describes the remove and install procedures for the Sun Blade 1500 motherboard and associated components. The procedures described in this chapter are written for workstation service providers and system administrators.

  • Page 218: Replacing The Dimms

    11.1.1 Identifying the DIMMs Sun Blade 1500 workstation memory is installed as matched pairs of dual inline memory modules (DIMMs). The DIMMs are installed on the motherboard in consecutive slots. The workstation requires a minimum of one pair of matching DIMMs, installed in DIMM0 and DIMM1.

  • Page 219: Removing Dimms

    Standard 2 GB memory 2 x 1 GB DIMMs Optional See the Sun Blade 1500 Product Notes, 817-5131, for more information about memory configurations and conditions. If you are not removing an existing DIMM, proceed to “Installing DIMMs” on page 11-7.

  • Page 220: Figure 11-2 Location Of Dimms Under Cooling Duct

    3. Press the catch on the rear fan bracket and begin to slide the DIMM cooling duct up along the guide rails. FIGURE 11-3 Catch Guide rails Pressing the Catch on the Rear Fan Bracket FIGURE 11-3 11-4 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 221: Figure 11-4 Sliding The Duct Up

    4. Slide the duct up until it is flush with the edge of the rear fan bracket. FIGURE 11-4 Duct flush with bracket Sliding the Duct Up FIGURE 11-4 5. Flip the duct up and over to the rear of the chassis, so that it is 180 degrees opposite of its original position.
  • Page 222 Simultaneously press down on both ejector levers at the ends of the DIMM to unlock the DIMM from the DIMM slot. See FIGURE 11-6 Removing the DIMM FIGURE 11-6 8. Lift the DIMM straight out of the DIMM slot. FIGURE 11-7 11-6 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 223: Installing Dimms

    Lifting the DIMM Out of the Slot FIGURE 11-7 Caution – Handle the DIMMs along the outside edges. Do not handle the DIMM along the gold edge. Do not touch DIMM components or other metal parts. Always wear a antistatic wrist strap when handling DIMMs. Caution –...
  • Page 224 Caution – Handle the DIMMs along the outside edges. Do not handle the DIMM along the gold edge. 5. Align the DIMM with the slot. Align the notch in the DIMM to the DIMM slot key. See FIGURE 11-8 11-8 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 225: Figure 11-8 Aligning The Dimm

    Ejector levers (2) DIMM key notch DIMM slot key Aligning the DIMM FIGURE 11-8 6. Insert the DIMM into the slot. Using both thumbs, press the DIMM straight down into the DIMM slot until both ejector levers click, locking the DIMM in the DIMM slot. See FIGURE 11-9 Securing the DIMM FIGURE 11-9...

  • Page 226: Figure 11-10 Flipping Dimm Cooling Duct Back

    9. Ensure that the DIMM ejector levers are in the closed position before sliding the DIMM cooling duct into the locked position. FIGURE 11-11 Ejector levers Ejector Levers Closed Position FIGURE 11-11 11-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 227: Figure 11-12 Sliding The Duct Down

    Note – If the ejector levers are not in the closed position, the DIMM cooling duct binds when slid down. 10. While maintaining a light pressure towards the rear fan bracket, slide the duct down. FIGURE 11-12 Sliding the Duct Down FIGURE 11-12 11.

  • Page 228: Openboot Prom Memory Message

    No message is displayed. The Sun Blade 1500 workstation has four DIMM slots above the CPU. The two lower slots make up bank0, the two upper slots make up bank2. The OpenBoot PROM references the memory by its bank if a problem is found.

  • Page 229: Replacing The Cpu Fan And Heat Sink Assembly

    This message means that each of the two DIMMs in the lower slots comes from a different manufacturer. The system still uses the DIMMs. NOTICE - CPU0 Bank2 DIMMs have different architectures and will not be used. This message means that each of the two DIMMs in the upper slots has a different internal memory layout.

  • Page 230: Removing The Cpu Fan And Heat Sink Assembly

    11.2.2 Removing the CPU Fan and Heat Sink Assembly 1. Power off the system and open the chassis. Refer to: “Powering Off the Workstation” on page 10-4 ■ 11-14 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 231: Figure 11-15 Disconnecting The Cpu Fan And Heat Sink Assembly Cable

    “Removing the Access Panel” on page 10-12 ■ 2. Locate the CPU fan and heat sink assembly. FIGURE 11-14 3. (Optional) If the DIMM cooling duct and rear fan are blocking access to the CPU fan and heat sink assembly clip, remove them. Refer to: “Removing the DIMM Cooling Duct”...

  • Page 232: Figure 11-16 Pressing Down On The Clip Latch

    Set the clip aside. If removing clips separately, repeat from Step a for the other clip. See FIGURE 11-17 Clips (2) Locking ring Releasing the CPU Fan and Heat Sink Assembly Clips FIGURE 11-17 11-16 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 233: Figure 11-18 Rotating Cpu Fan And Heat Sink Assembly

    Note – Use care not to damage electronic components and other sensitive devices around the CPU fan and heat sink assembly. 8. Remove the CPU fan and heat sink assembly from of the CPU. a. If there is resistance, rotate the CPU fan and heat sink assembly clockwise/counterclockwise while gently pulling up.

  • Page 234: Installing The Cpu Fan And Heat Sink Assembly

    In this situation, immediately power off the workstation. 1. Open and position the chassis. Refer to: “Removing the Access Panel” on page 10-12 ■ “Positioning the Chassis” on page 10-16 ■ 11-18 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 235: Figure 11-20 Setting The Cpu Fan And Heat Sink Assembly On The Cpu

    2. Identify the CPU fan and heat sink assembly location on the motherboard. The CPU fan and heat sink assembly centers within the locking ring which surrounds the CPU. 3. (Optional) If the DIMM cooling duct is blocking access to install the CPU fan and heat sink assembly, refer to Step 3 “Removing DIMMs”...

  • Page 236: Figure 11-21 Aligning The Clips Over The Locking Ring

    Press down on the latch-end of the clip and hook the end over the tab on the locking ring. FIGURE 11-22 Clip End tab Hooking Clip Over End Tab FIGURE 11-22 11-20 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 237: Figure 11-23 Securing The Clip To The Locking Ring

    d. Press down on the opposite end of the clip, hooking it over the end tab, and securing it to the locking ring. FIGURE 11-23 End tabs (4) Locking ring Clips (2) Securing the Clip to the Locking Ring FIGURE 11-23 The clip clicks into place.

  • Page 238: Replacing The Battery

    This section describes removal and installation of the battery. Topics include: “Identifying the Battery” on page 11-23 ■ “Removing the Battery” on page 11-23 ■ “Installing the Battery” on page 11-24 ■ 11-22 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 239: Identifying The Battery

    11.3.1 Identifying the Battery shows the location of and identifies the battery. FIGURE 11-25 Battery clip Battery (BAT0) Battery Location and Identification FIGURE 11-25 lists the battery specifications. TABLE 11-1 Battery Specifications TABLE 11-4 Specification Value Voltage 3 VDC Type CR 2032 11.3.2 Removing the Battery...

  • Page 240: Installing The Battery

    The battery installs directly into a socket on the motherboard. There are no additional fasteners or cables. 1. Open and position the chassis. Refer to: “Removing the Access Panel” on page 10-12 ■ 11-24 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 241: Replacing The Nvram

    “Positioning the Chassis” on page 10-16 ■ 2. Identify the battery installation site, BAT0. FIGURE 11-25 3. Position the battery over the battery socket with the plus (+) side up. 4. Press the battery down into the socket until it clicks into place. FIGURE 11-27 Installing the Battery FIGURE 11-27...

  • Page 242: Identifying The Nvram

    3. (Optional) If the PCI cards in slots PCI0 and/or PCI1 are blocking access to the NVRAM, remove them. Refer to “Removing a PCI Card” on page 11-30. 4. Pull the NVRAM straight up from the motherboard connector. FIGURE 11-29 11-26 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 243: Installing The Nvram

    Removing the NVRAM FIGURE 11-29 5. Set the NVRAM aside on an antistatic mat. 6. Choose your next step: If you removed the NVRAM prior to removing the motherboard, return to Step 8 ■ “Removing the Motherboard” on page 11-46. The workstation does not function without the NVRAM.

  • Page 244: Replacing The Pci Cards

    “Identifying the PCI Cards” on page 11-29 ■ “Removing a PCI Card” on page 11-30 ■ “General PCI Card Guidelines” on page 11-33 ■ “Special Considerations for Graphics Accelerators” on page 11-34 ■ 11-28 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 245: Identifying The Pci Cards

    “Installing a PCI Card” on page 11-38 ■ Click this film icon to view an animated version of these instructions. 11.5.1 Identifying the PCI Cards PCI cards are supported in the five PCI slots that reside on the system motherboard. FIGURE 11-31 PCI Card Location and Identification FIGURE 11-31...

  • Page 246: Removing A Pci Card

    . Set the screw aside in a container. FIGURE 11-33 5. Unlatch the PCI card retainer and lift it up. FIGURE 11-33 11-30 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 247: Figure 11-33 Opening The Pci Card Retainer

    Screw PCI card retainer Opening the PCI Card Retainer FIGURE 11-33 6. Gently rock the PCI card forward, then lift it straight out of the PCI card slot, and set it aside on an antistatic mat. FIGURE 11-34 EMI fingers Removing the PCI Card FIGURE 11-34 Chapter 11 Replacing the Motherboard and Associated Components...

  • Page 248: Figure 11-35 Installing A Pci Card Filler Panel

    10. Install the chassis cross brace (if removed previously), reposition the chassis, install the access panel, and power on the system. Refer to: “Installing the Chassis Cross Brace” on page 13-53 ■ “Repositioning the Chassis” on page 15-1 ■ 11-32 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 249: General Pci Card Guidelines

    “Powering On the Workstation” on page 15-8 ■ 11.5.3 General PCI Card Guidelines When adding PCI cards to the Sun Blade 1500 workstation, consider these general guidelines: The total power consumption of the installed PCI cards must not exceed ■...

  • Page 250: Special Considerations For Graphics Accelerators

    If there is no graphics accelerator installed into PCI4, consider the following probe order. 11-34 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 251: Table 11-6 Pci Card Probe Order

    11.5.4.2 Probe Order During the boot sequence, device nodes are probed. The PCI slots are probed in the order described in TABLE 11-6 PCI Card Probe Order TABLE 11-6 Order Slot Identifier Slot Position on Rear Panel Device Node top slot PCI4 /devices/pci@1f,700000 device 3 bottom slot...

  • Page 252: Changing The Console Display

    Type a space, hold down the Control key, and press the Y key. 5. Configure the output-device parameter for the new console display. For example: ok setenv output-device newconsoledisplay 11-36 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 253 11.5.4.5 Avoiding Colormap Flash Your Sun Blade 1500 workstation might ship with a Sun XVR-100 graphics accelerator configured to 8-bit color depth. If you experience colormap flashing (incorrect colors or color changes), your graphics accelerator might be incorrectly configured. Perform one of the following procedures to set 24-bit or 8+24-bit color depth.

  • Page 254: Installing A Pci Card

    PCI card into an appropriate PCI card slot. See “General PCI Card Guidelines” on page 11-33. 3. Squeeze the inside tabs together and swing the PCI card support out. FIGURE 11-37 11-38 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 255: Figure 11-37 Swinging Out The Pci Card Support

    Inside tabs Swinging Out the PCI Card Support FIGURE 11-37 Note – If you are installing a PCI card into slot PCI4, remove the chassis cross brace according to the procedure in “Removing the Chassis Cross Brace” on page 13-51. 4.

  • Page 256: Figure 11-38 Opening The Pci Card Retainer

    9. Insert the PCI card into the PCI card slot. FIGURE 11-39 Note – If you chose to keep the chassis in its upright position, use care that you do not tip over the chassis. 11-40 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 257: Figure 11-39 Installing The Pci Card

    EMI fingers Installing the PCI Card FIGURE 11-39 10. Firmly press the PCI card straight down into the PCI card slot until it is fully seated in the slot. Note – Use care not to damage the EMI fingers around the PCI card slots. 11.
  • Page 258 16. Align the center of the PCI card support fingers with each PCI card. 17. Press the PCI card support toward the motherboard until it clicks in place, fully closed. FIGURE 11-41 11-42 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 259: Replacing The Motherboard

    Spring-loaded fingers (5) Closing the PCI Card Support FIGURE 11-41 18. Inspect the PCI card fasteners to verify that: The PCI card panel slot screws are tight. ■ The PCI cards are well seated in the motherboard. ■ 19. If you installed PCI cards after installing the NVRAM, return to Step 7 “Installing the NVRAM”...

  • Page 260: Identifying The Motherboard

    The motherboard and CPU are a single replaceable unit. See FIGURE 11-42 Motherboard Location and Identification FIGURE 11-42 shows the connectors and slots on the Sun Blade 1500 motherboard. FIGURE 11-43 11-44 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 261: Table 11-7 Motherboard Connectors And Descriptions

    Power supply (PS2) Power supply (PS1) Smart card reader (SCR0) DIMM3 Power supply (PS0) DIMM2 IDE power (IDE PWR) DIMM1 DIMM0 Optical drive (IDE SEC) Hard drive (IDE PRI) CPU fan (FAN2) Power button (J24 SW0) Front fan (FAN0 SYS) Rear fan Speaker (SPK0) (FAN1 SYS)

  • Page 262: Removing The Motherboard

    ■ 1. Power off the system and open the chassis. Refer to: “Powering Off the Workstation” on page 10-4 ■ “Removing the Access Panel” on page 10-12 ■ 11-46 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 263 2. Locate the motherboard. FIGURE 11-42 3. Remove the chassis cross brace and PCI card support. Note – Do not use the chassis cross brace as a handle. Refer to “Removing the Chassis Cross Brace” on page 13-51. When you remove the chassis cross brace, the PCI card support falls off.
  • Page 264 Smart card reader at connector SCR0 ■ Hard drive at connector IDE PRI ■ Optical drive at connector IDE SEC ■ Front USB at connector J19 USB ■ 11-48 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 265: Figure 11-45 Removing The Motherboard Fastening Screws

    11. Use the Phillips screwdriver to remove the nine (9) screws which fasten the motherboard to the chassis. . Set the screws aside in a container. FIGURE 11-45 Screws (9) Removing the Motherboard Fastening Screws FIGURE 11-45 12. Squeeze the motherboard retaining clip and slide it forward. FIGURE 11-46 Chapter 11 Replacing the Motherboard and Associated Components 11-49...

  • Page 266: Installing The Motherboard

    Interface cables ■ Signal cables ■ Power cables ■ (Optional) NVRAM ■ CPU fan and heat sink assembly ■ DIMMs ■ PCI cards ■ (Optional) Rear fan ■ 11-50 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 267 (Optional) DIMM cooling duct ■ Chassis cross brace ■ PCI card support ■ 1. Open and position the chassis. Refer to: “Removing the Access Panel” on page 10-12 ■ “Positioning the Chassis” on page 10-16 ■ 2. Locate where the motherboard is to be installed. FIGURE 11-42 3.

  • Page 268: Figure 11-47 Placing The Motherboard Into The System Chassis

    8. Align the motherboard so that the standoffs fit into the holes. The upper center and lower center mounting holes have standoffs with raised lips that fit into the respective holes of the motherboard. See FIGURE 11-48 11-52 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 269: Figure 11-48 Aligning The Lips In The Holes

    Holes Lips Aligning the Lips in the Holes FIGURE 11-48 Note – It is very important to make sure the lips are located in the holes. Improper alignment can damage the motherboard when the mounting screws are tightened. 9. Squeeze both tabs of the motherboard retaining clip together and slide the clip toward the rear of the system until it clicks in place, securing the front edge of the motherboard.

  • Page 270: Figure 11-49 Latching The Motherboard Retaining Clip

    10. While maintaining a downward pressure on the motherboard, use a No. 2 Phillips screwdriver to fasten the upper center and lower center motherboard mounting screws. Then fasten the remaining seven screws. See FIGURE 11-50 11-54 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 271: Figure 11-50 Installing The Motherboard Mounting Screws

    Screws (9) Install first Installing the Motherboard Mounting Screws FIGURE 11-50 11. Connect the interface cables to the corresponding motherboard connectors. FIGURE 11-51 Smart card reader at connector SCR0 ■ Hard drive at connector IDE PRI ■ Optical drive at connector IDE SEC ■...

  • Page 272: Figure 11-51 Motherboard Connectors

    Rear fan at connector FAN1 SYS (if the rear fan was not removed) ■ Front audio at connector J13 AUDIO ■ Speaker at connector SPK0 ■ 13. Secure the cables into the cable clips. FIGURE 11-52 11-56 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 273: Figure 11-52 Securing Cables Into The Clips

    Routing clip Reader cable clip SCR0 Power supply Bezel cable clip cables J24 SW0 FAN0 SYS SPK0 J19 USB I/O cable clip J13 Audio Securing Cables Into the Clips FIGURE 11-52 14. If you removed the old NVRAM prior to removing the old motherboard, install the old NVRAM onto the new motherboard.
  • Page 274 21. Install the access panel, power on the system, and verify the motherboard installation. Refer to: “Installing the Access Panel” on page 15-5 ■ “Powering On the Workstation” on page 15-8 ■ “Verifying an Installation” on page 15-11 ■ 11-58 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 275: Replacing Storage Devices

    C H A P T E R Replacing Storage Devices This chapter describes the remove and install procedures for the Sun Blade 1500 workstation storage devices. The procedures described in this chapter are written for workstation service providers and system administrators.

  • Page 276: Replacing A Hard Drive

    “Installing the Hard Drive” on page 12-6 ■ Click this film icon to view an animated version of these instructions. Note – The hard drives of the Sun Blade 1500 workstation share the same IDE controller channel. Therefore, internal drive mirroring is not supported. 12.1.1 Identifying the Hard Drive The workstation supports up to two hard drives.

  • Page 277: Removing A Hard Drive

    9.5 mseconds Interface ATA 100 12.1.2 Removing a Hard Drive Note – The Sun Blade 1500 workstation can accommodate up to two hard drives. If you are not removing an existing drive, proceed to “Installing the Hard Drive” on page 12-6.

  • Page 278: Figure 12-2 Disconnecting The Hard Drive Cables

    4. Squeeze the green tabs on both sides of the hard drive to be removed. 5. Pull the hard drive out of the hard drive bracket. FIGURE 12-3 12-4 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 279: Figure 12-3 Removing The Hard Drive

    HDD0 Drive rails (2) Removing the Hard Drive FIGURE 12-3 6. Set the hard drive aside on an antistatic mat. 7. Pull the green plastic drive rails off the sides of the hard drive. . If you are not going to immediately replace the hard drive with a FIGURE 12-3 new one, store them on the underside of the hard drive bay.

  • Page 280: Installing The Hard Drive

    “Powering Off the Workstation” on page 10-4 ■ “Removing the Access Panel” on page 10-12 ■ 2. Locate the hard drive bay and hard drive slots. FIGURE 12-1 12-6 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 281: Figure 12-5 Removing The Drive Rails From Storage

    Note – If you are installing an additional hard drive, it might be installed in the remaining free slot in the hard drive bracket. The hard drive that you want to use to boot the system must be installed in slot HDD0, the slot closest to the top of the chassis.
  • Page 282 If a second drive is installed, attach the connector labeled HDD1 to it. See FIGURE 12-7 Connectors for HDD0 Connector IDE PWR IDE power cable Connector IDE PRI Interface cable Installing the Hard Drive Cables FIGURE 12-7 12-8 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 283: Replacing The Optical Drive

    10. Connect the hard drive power cables to the installed hard drives. FIGURE 12-7 11. Inspect the hard drive fasteners to verify that: The hard drive rails are well seated on the hard drive. ■ The hard drive is tight in the hard drive bay. ■...

  • Page 284: Identifying The Optical Drive

    2. Locate the optical drive. FIGURE 12-8 3. Disconnect the interface cable located at the rear of the optical drive. . Set the cables out of the way. FIGURE 12-9 12-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 285: Figure 12-9 Disconnecting Cables From The Optical Drive

    IDE power cable Interface cable Connector IDE PWR Connector IDE SEC Disconnecting Cables From the Optical Drive FIGURE 12-9 4. Disconnect the power cable located at the rear of the optical drive. . Set the cable out of the way. FIGURE 12-9 5.

  • Page 286: Installing The Optical Drive

    1. Power off the system, open the chassis, and remove the bezel. Refer to: “Powering Off the Workstation” on page 10-4 ■ “Removing the Access Panel” on page 10-12 ■ 12-12 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 287: Figure 12-11 Installing The Drive Rails

    “Removing the Bezel” on page 10-14 ■ 2. Locate the optical drive bay. The optical drive installs into the removable media bay. 3. Remove the new optical from its packaging. 4. Snap the drive rails, removed from the old optical drive, into the lower pair of holes on both sides of the optical drive.

  • Page 288: Figure 12-12 Connecting Cables To The Optical Drive

    ■ The optical drive interface cable is firmly connected to the motherboard at IDE ■ SEC. The optical drive interface cable is firmly connected to optical drive. ■ 12-14 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 289: Replacing The Smart Card Reader

    11. Install the bezel, the access panel, power on the system, and verify the optical drive installation. Refer to: “Installing the Bezel” on page 15-2 ■ “Installing the Access Panel” on page 15-5 ■ “Powering On the Workstation” on page 15-8 ■...

  • Page 290: Removing The Smart Card Reader

    FIGURE 12-13 3. Open the reader cable clip at the top of the chassis and remove the smart card reader interface cable from the clip. See FIGURE 12-14 12-16 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 291: Figure 12-14 Removing The Smart Card Reader Interface Cable From The Reader Cable Clip

    Reader cable clip SCR0 Removing the Smart Card Reader Interface Cable From the Reader Cable FIGURE 12-14 Clip 4. Disconnect the interface cable from the motherboard at SCR0. FIGURE 12-15 Chapter 12 Replacing Storage Devices 12-17...

  • Page 292: Figure 12-15 Disconnecting The Smart Card Reader Interface Cable

    . Set the smart card reader bracket down on an antistatic mat. FIGURE 12-16 12-18 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 293 Drive rails (2) Tabs (2) Removing the Smart Card Reader FIGURE 12-16 6. If you removed the smart card reader bracket to replace the interface cable, return Step 3 “Removing the Smart Card Reader Cable” on page 14-4. 7. Remove the interface cable from the smart card reader. .

  • Page 294: Installing The Smart Card Reader

    4. Tilt the reader, component side down, into the bracket rails and slide in until it stops. FIGURE 12-18 Screws (2) Interface cable Smart card reader Bracket Installing Smart Card Reader Into Bracket FIGURE 12-18 12-20 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 295: Figure 12-19 Feeding Smart Card Cable Through Chassis

    5. Using a No. 2 Phillips screwdriver, install both screws that secure the smart card reader to its bracket. FIGURE 12-18 6. Connect the interface cable to the smart card reader. FIGURE 12-18 7. Feed the interface cable into and through the removable media bay. FIGURE 12-19 Drive rails (2) Tabs (2)

  • Page 296: Figure 12-20 Connecting The Smart Card Reader Interface Cable

    Connecting the Smart Card Reader Interface Cable FIGURE 12-20 10. Guide the smart card reader interface cable into the reader cable clip at the top of the chassis and close the clip. FIGURE 12-21 12-22 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 297: Figure 12-21 Securing The Smart Card Reader Interface Cable Into The Reader Cable Clip

    Reader cable clip SCR0 Securing the Smart Card Reader Interface Cable into the Reader Cable Clip FIGURE 12-21 11. Inspect the smart card reader bracket fasteners to verify that: The drive rails are well seated on the smart card reader bracket. ■...
  • Page 298 “Verifying an Installation” on page 15-11 ■ 12-24 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 299: Replacing Chassis Components

    C H A P T E R Replacing Chassis Components This chapter describes the remove and install procedures for the Sun Blade 1500 workstation chassis components. The procedures described in this chapter are written for workstation service providers and system administrators.

  • Page 300: Replacing The Power Supply

    See FIGURE 13-1 IEC-320 connector Power supply fan Connector PS2 Connector PS1 Connector PS0 Power Supply Location and Identification FIGURE 13-1 13-2 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 301: Removing The Power Supply

    lists the power supply specifications. TABLE 13-1 Power Supply Specifications TABLE 13-1 Specification Value Input Voltage 100 - 240 VAC Frequency 50 - 60 Hz Current 8 amp, 4 amp Wattage 420 W maximum 13.1.2 Removing the Power Supply 1. Power off the system, open and position the chassis. Refer to: “Powering Off the Workstation”...

  • Page 302: Figure 13-2 Releasing Cable From Routing Clip

    Squeeze the power supply connector clip and pull the connector from the motherboard to disengage it. b. Lift the power supply cable up and away from the motherboard. Power supply Power Supply Motherboard Connections FIGURE 13-3 13-4 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 303: Installing The Power Supply

    5. Using a No. 2 Phillips screwdriver, remove the three screws that secure the power supply to the rear panel of the chassis. . Set the screws aside in a container. FIGURE 13-4 Power supply Connectors PS0, PS1, PS2 Power supply IEC-320 connector Screws (3)

  • Page 304: Figure 13-5 Installing The Power Supply

    7. Using a No. 2 Phillips screwdriver, fasten the three screws that secure the power supply to the chassis. FIGURE 13-5 8. Feed the cables through the cable routing clips and close the cable routing clips. FIGURE 13-6 13-6 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 305 Routing clip Power supply cables Securing Cables Into Routing Clips FIGURE 13-6 9. Connect the three power supply cables to the motherboard power connectors PS0, PS1, and PS2. FIGURE 13-7 Attaching Power Supply Connectors FIGURE 13-7 10. Inspect the power supply fasteners to verify that: The power supply screws are in place and tight.

  • Page 306: Replacing The Front Fan

    13.2.1 Identifying the Front Fan The front and rear fans on the Sun Blade 1500 workstation are contained in green brackets. Both fans must be operating to adequately cool the components in a closed chassis. Both fans are connected to the motherboard with a cable that carries power and signal.

  • Page 307: Removing The Front Fan

    Connector FAN0 SYS Tabs (4) Latch Front Fan Location and Identification FIGURE 13-8 Note – Though similar in appearance, the front and rear fan brackets are not interchangeable. lists the front fan specifications. TABLE 13-2 Front Fan Specifications TABLE 13-2 Specification Value (Maximum) Voltage...

  • Page 308: Figure 13-9 Removing The Front Fan Cable From The Bezel Cable Clip

    Removing the Front Fan Cable From the Bezel Cable Clip FIGURE 13-9 4. Disconnect the front fan cable from the motherboard front fan connector FAN0 SYS. FIGURE 13-10 13-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 309: Installing The Front Fan

    Connector FAN0 SYS Removing the Front Fan Bracket FIGURE 13-10 5. Squeeze the front fan bracket latch, then slide the front fan bracket toward the chassis opening. FIGURE 13-10 6. Lift the front fan bracket out of the system chassis and set it aside. Proceed to “Installing the Front Fan”...

  • Page 310: Figure 13-11 Installing The Front Fan Bracket

    5. Slide the bracket sideways until the fan bracket latch clicks into place. The four tabs on the fan bracket protrude to the outside of the chassis. See FIGURE 13-12 13-12 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 311: Figure 13-12 Securing The Front Fan Bracket

    Tabs (4) Securing the Front Fan Bracket FIGURE 13-12 6. Connect the front fan power cable to the motherboard connector FAN0 SYS. FIGURE 13-11 7. Guide the front fan cable through the bezel cable clip at the center of the chassis and close the clip.

  • Page 312: Figure 13-13 Securing The Front Fan Cable In The Bezel Cable Clip

    10. Install the access panel, power on the system, and verify the front fan installation. Refer to: “Installing the Access Panel” on page 15-5 ■ “Powering On the Workstation” on page 15-8 ■ “Verifying an Installation” on page 15-11 ■ 13-14 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 313: Replacing The Rear Fan

    13.3.1 Identifying the Rear Fan The front and rear fans on the Sun Blade 1500 workstation are contained in green brackets. Both fans must be operating to adequately cool the components in a closed chassis. Both fans are connected to the motherboard with a cable that carries power and signal.

  • Page 314: Removing The Rear Fan

    Removing the Rear Fan 1. Power off the system and open the chassis. Refer to: “Powering Off the Workstation” on page 10-4 ■ “Removing the Access Panel” on page 10-12 ■ 13-16 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 315: Figure 13-15 Rear Fan Motherboard Connection

    2. Locate the rear fan. The rear fan is housed in a green plastic bracket that connects to the workstation chassis. See FIGURE 13-14 3. Remove the DIMM cooling duct. Refer to “Removing the DIMM Cooling Duct” on page 13-23. 4.

  • Page 316: Installing The Rear Fan

    Installing the Rear Fan 1. Open the chassis. Refer to “Removing the Access Panel” on page 10-12 2. Locate where the rear fan is to be installed. FIGURE 13-14 13-18 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 317: Figure 13-17 Installing The Rear Fan Bracket

    3. Remove the rear fan assembly from its packaging. The rear fan is shipped in its green bracket. 4. Align the four tabs on the open side of the fan bracket with their matching D- shaped holes in the chassis rear panel. Have the rear fan cable leading down and toward the bottom of the chassis.

  • Page 318: Figure 13-18 Securing The Rear Fan Bracket

    Tabs (4) Securing the Rear Fan Bracket FIGURE 13-18 6. Connect the rear fan power cable to the motherboard connector FAN1 SYS. FIGURE 13-19 13-20 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 319: Figure 13-19 Connecting The Rear Fan Cable To Fan1 Sys

    Connector FAN1 SYS Connecting the Rear Fan Cable to FAN1 SYS FIGURE 13-19 7. Install the DIMM cooling duct. Refer to “Installing the DIMM Cooling Duct” on page 13-27. 8. Inspect the rear fan fasteners to verify that: The rear fan bracket latch is locked into the chassis. ■...

  • Page 320: Replacing The Dimm Cooling Duct

    DIMMs installed in slots DIMM0 - DIMM3. The duct routes air from the right edge of the DIMMs, across the DIMM’s surfaces, through the rear fan, and out the rear panel. See FIGURE 13-20 13-22 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 321: Removing The Dimm Cooling Duct

    Guide rails (2) Pivot pins DIMM Cooling Duct Location and Identification. FIGURE 13-20 13.4.2 Removing the DIMM Cooling Duct 1. Power off the system and open the chassis. Refer to: “Powering Off the Workstation” on page 10-4 ■ “Removing the Access Panel” on page 10-12 ■...

  • Page 322: Figure 13-21 Dimm Cooling Duct Attachment To Rear Fan

    Pressing the Catch on the Rear Fan Bracket FIGURE 13-22 4. Continue to slide the duct to the left, until it is flush with the left side of the rear fan bracket. FIGURE 13-23 13-24 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 323: Figure 13-23 Sliding The Duct To The Left

    Sliding the Duct to the Left FIGURE 13-23 5. Swing the duct out, so that it is perpendicular to its previous position. FIGURE 13-24 Swinging Out the Duct FIGURE 13-24 6. Slide the duct back to the right, while slightly pulling the duct to the front of the chassis.

  • Page 324: Figure 13-25 Sliding Duct Back To The Right

    8. Choose your next step: If you removed the DIMM cooling duct prior to removing the motherboard, ■ return to Step 4 “Removing the Motherboard” on page 11-46. 13-26 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 325: Installing The Dimm Cooling Duct

    Otherwise, proceed to “Installing the DIMM Cooling Duct” on page 13-27. ■ Note – For ideal DIMM cooling, do not operate the Sun Blade 1500 workstation without the DIMM cooling duct in place. 13.4.3 Installing the DIMM Cooling Duct 1. Power off the system and open the chassis.

  • Page 326: Figure 13-28 Moving The Duct To The Left

    5. Swing the duct in, so that the guide rails of the duct are flush with the guide rails of the rear fan bracket. FIGURE 13-29 Swinging the Duct In FIGURE 13-29 13-28 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 327: Figure 13-30 Ejector Levers Closed Position

    6. Ensure that the DIMM ejector levers are in the closed position before sliding the DIMM cooling duct into the locked position. FIGURE 13-30 Ejector levers Ejector Levers Closed Position FIGURE 13-30 7. While maintaining a light pressure towards the rear fan bracket, slide the duct to the right.

  • Page 328: Replacing The Audio Usb Board

    “Powering On the Workstation” on page 15-8 ■ 13.5 Replacing the Audio USB Board This section describes removal and installation of the audio and USB card. Topics include: 13-30 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 329: Identifying The Audio Usb Board

    “Identifying the Audio USB Board” on page 13-31 ■ “Removing the Audio USB Board” on page 13-31 ■ “Installing the Audio USB Board” on page 13-35 ■ 13.5.1 Identifying the Audio USB Board The audio USB board is installed on the audio USB bracket that is attached to the front of the chassis.

  • Page 330: Figure 13-34 Disconnecting The Cables From The Motherboard

    Disconnecting the Cables From the Motherboard FIGURE 13-34 4. Open the I/O cable clip at the bottom of the chassis and remove the audio USB board cables from the clip. FIGURE 13-35 13-32 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 331: Figure 13-35 Removing The Audio Usb Cables From The I/O Cable Clip

    J19 USB I/O cable clip J13 Audio Removing the Audio USB Cables From the I/O Cable Clip FIGURE 13-35 5. Using a No. 2 Phillips screwdriver, remove the two screws that secure the audio USB assembly to the inside front of the chassis. .

  • Page 332: Figure 13-36 Unfastening The Audio Usb Assembly

    7. Using a No. 2 Phillips screwdriver, remove the two screws that secure the audio USB board to the audio USB bracket. . Set the screws aside in a container. FIGURE 13-37 13-34 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 333: Installing The Audio Usb Board

    Audio USB board Audio USB board bracket Screws Removing the Audio USB Board From the Bracket FIGURE 13-37 8. Set the audio USB board on an antistatic mat. Set the bracket aside. Proceed to “Installing the Audio USB Board” on page 13-35.

  • Page 334: Figure 13-38 Installing The Audio Usb Board Into The Bracket

    5. Using a No. 2 Phillips screwdriver, fasten the two screws that secure the audio USB board to the audio USB bracket. FIGURE 13-38 6. Position the audio USB board assembly so that all the ports fit through the designated chassis holes. 13-36 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 335: Figure 13-39 Securing The Audio Usb Assembly

    7. Using a No. 2 Phillips screwdriver, fasten the two screws that secure the audio USB board to the inside front of the chassis. FIGURE 13-39 Screws Securing the Audio USB Assembly FIGURE 13-39 8. Reconnect the audio and USB cables to the connectors on the motherboard at J19 USB and J13 AUDIO.

  • Page 336: Figure 13-41 Securing The Audio Usb Cables In The I/O Cable Clip

    The I/O cable clip is closed and locked. ■ 12. Install the bezel, the access panel, power on the system, and verify the audio USB board installation. Refer to: 13-38 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 337: Replacing The Speaker

    “Installing the Bezel” on page 15-2 ■ “Installing the Access Panel” on page 15-5 ■ “Powering On the Workstation” on page 15-8 ■ “Verifying an Installation” on page 15-11 ■ 13.6 Replacing the Speaker This section describes removal and installation of the speaker. Topics include: “Identifying the Speaker”...

  • Page 338: Removing The Speaker

    The speaker is housed in a green plastic bracket that attaches to the workstation chassis. See FIGURE 13-42 3. Open the bezel cable clip at the center of the chassis and remove the speaker cable from the clip. FIGURE 13-43 13-40 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 339: Figure 13-43 Removing The Speaker Cable From The Bezel Cable Clip

    Bezel cable clip SPK0 Removing the Speaker Cable From the Bezel Cable Clip FIGURE 13-43 4. Disconnect the speaker cable from the motherboard at connector SPK0. FIGURE 13-44 Chapter 13 Replacing Chassis Components 13-41...

  • Page 340: Installing The Speaker

    “Installing the Speaker” on page 13-42. 13.6.3 Installing the Speaker 1. Open the chassis. Refer to: “Powering Off the Workstation” on page 10-4 ■ “Removing the Access Panel” on page 10-12 ■ 13-42 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 341: Figure 13-45 Installing The Speaker

    2. Locate where the speaker is to be installed. FIGURE 13-42 3. Remove the speaker assembly from its packaging. 4. Align the speaker bracket tabs to the D-shaped holes on the inside of the chassis front panel. FIGURE 13-45 Connector SPK0 Installing the Speaker FIGURE 13-45 5.

  • Page 342: Figure 13-46 Securing The Speaker Cable In The Bezel Cable Clip

    “Installing the Bezel” on page 15-2 ■ “Installing the Access Panel” on page 15-5 ■ “Powering On the Workstation” on page 15-8 ■ “Verifying an Installation” on page 15-11 ■ 13-44 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 343: Replacing The Pci Card Support

    13.7 Replacing the PCI Card Support This section describes removal and installation of the PCI card support. Topics include: “Identifying the PCI Card Support” on page 13-45 ■ “Removing the PCI Card Support” on page 13-45 ■ “Installing the PCI Card Support” on page 13-47 ■...

  • Page 344: Figure 13-48 Swinging Out The Pci Card Support

    Swinging Out the PCI Card Support FIGURE 13-48 4. Slightly depress the upper pivot tab and tilt the PCI card support out to separate the tab from the chassis cross brace. FIGURE 13-49 13-46 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 345: Installing The Pci Card Support

    Pivot tab Removing the PCI Card Support FIGURE 13-49 5. Lift the PCI card support up and out. Set it aside. Note – Do not use the chassis cross brace as a handle. Proceed to “Installing the PCI Card Support” on page 13-47.

  • Page 346: Figure 13-50 Installing The Pci Card Support

    5. Swing the PCI card support to the left until it clicks into position. . For each PCI card installed, make sure the spring-loaded finger FIGURE 13-51 centers upon the edge of the PCI card. 13-48 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 347: Replacing The Chassis Cross Brace

    Spring-loaded fingers (5) Closing the PCI Card Support FIGURE 13-51 6. Inspect the PCI card support fasteners to verify that: The PCI card support is snug between the chassis cross brace and the chassis. ■ The chassis cross brace is fastened tight to the chassis. ■...

  • Page 348: Identifying The Chassis Cross Brace

    FIGURE 13-52 Note – Do not use the chassis cross brace as a handle. Chassis cross brace PCI shield Chassis Cross Brace Location and Identification FIGURE 13-52 13-50 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 349: Removing The Chassis Cross Brace

    13.8.2 Removing the Chassis Cross Brace 1. Power off the system and open the chassis. Refer to: “Powering Off the Workstation” on page 10-4 ■ “Removing the Access Panel” on page 10-12 ■ 2. Locate the cross brace. The cross brace is the long metal bar that extends the width of the chassis. It is engaged in a slot on the chassis rear panel and it fastened to the chassis front panel with a screw.

  • Page 350: Figure 13-54 Removing The Cross Brace Screw

    Removing the Chassis Cross Brace FIGURE 13-55 The PCI card support falls free from the chassis. Set the cross brace and PCI card support aside. 6. Choose your next step: 13-52 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 351: Installing The Chassis Cross Brace

    If you removed the chassis cross brace prior to removing the motherboard, return ■ Step 4 “Removing the Motherboard” on page 11-46. Otherwise, proceed to “Installing the Chassis Cross Brace” on page 13-53. ■ Note – Do not operate the workstation without the cross brace installed. 13.8.3 Installing the Chassis Cross Brace 1.

  • Page 352: Figure 13-56 Pci Shield On Chassis Cross Brace

    PCI Shield on Chassis Cross Brace FIGURE 13-56 3. Insert the tab at the rear end of the cross brace into the slot on the rear panel of the chassis. FIGURE 13-57 13-54 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 353: Figure 13-57 Swinging Chassis Cross Brace Into Position

    Screw Swinging Chassis Cross Brace Into Position FIGURE 13-57 4. Swing the front end of the cross brace toward the edge of the front panel. FIGURE 13-57 5. As you swing the chassis cross brace into position, check that the edge of the PCI shield does not strike components on the rear of the PCI card in slot PCI4.

  • Page 354: Figure 13-58 Preventing Pci Shield From Striking Components

    6. As the cross brace screw hole aligns with the respective hole in the chassis, ensure that the PCI shield is not binding on the socket of slot PCI4. FIGURE 13-59 13-56 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 355: Figure 13-59 Preventing Pci Shield From Binding With Socket

    PCI shield along side of socket PCI shield binding with socket Preventing PCI Shield From Binding With Socket FIGURE 13-59 When properly installed, the PCI shield fits flat against the back side of the PCI card installed in slot PCI4. See FIGURE 13-60 Chapter 13 Replacing Chassis Components 13-57...

  • Page 356: Figure 13-60 Pci Shield Fit To Pci Card In Slot Pci4

    Refer to: “Installing the PCI Card Support” on page 13-47 ■ “Installing the Access Panel” on page 15-5 ■ “Powering On the Workstation” on page 15-8 ■ 13-58 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 357: Replacing The Drive Rails

    13.9.1 Identifying the Drive Rails The Sun Blade 1500 workstation drive rails guide the hard drives into the hard drive bay. The Sun Blade 1500 workstation supports up to two hard drives. When you are not using the second hard drive, the corresponding drive rails are stored on the underside of the hard drive bay.

  • Page 358: Figure 13-62 Removing The Drive Rails From The Hard Drive

    7. Install the access panel, and power on the system. Refer to: “Installing the Access Panel” on page 15-5 ■ “Powering On the Workstation” on page 15-8 ■ 13-60 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 359: Installing The Drive Rails

    13.9.3 Installing the Drive Rails 1. Power off the system and open the chassis. Refer to: “Powering Off the Workstation” on page 10-4 ■ “Removing the Access Panel” on page 10-12 ■ 2. Remove the spare drive rails from their storage position, if needed. The drive rails are stored on the underside of the hard drive bay.
  • Page 360 13-62 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 361: Replacing Internal Cables

    “Preparing to Replace Components” on page 10-1 before you perform any replacement procedure. Additional cautions, warnings, and instructions are provided in the Sun Blade 1500 Safety and Compliance Guide, 817-5130. The document is available from: http://www.sun.com/documentation.
  • Page 362 Then disconnect the power cord from the workstation and the wall receptacle. Following this caution equalizes all electrical potentials with the workstation. The Sun Blade 1500 workstation replaceable cables come as a set that includes: Smart card reader cable ■...

  • Page 363: Replacing The Smart Card Reader Cable

    Rear fan Speaker (SPK0) (FAN1 SYS) USB (J19 USB) Audio (J13 AUDIO) Sun Blade 1500 Motherboard Cable Connections FIGURE 14-1 14.1 Replacing the Smart Card Reader Cable This section describes removal and installation of the smart card reader cable. Topics include: “Identifying the Smart Card Reader Cable”...

  • Page 364: Identifying The Smart Card Reader Cable

    12-16. Do not remove the smart card reader from the bracket. 3. Pull the interface cable from the connector on the smart card reader. . Set the cable aside. FIGURE 14-3 14-4 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 365: Installing The Smart Card Reader Cable

    Smart card reader interface cable Cable connection Disconnecting the Cable From the Smart Card Reader FIGURE 14-3 Proceed to “Installing the Smart Card Reader Cable” on page 14-5. Note – The smart card reader does not operate without the interface cable. 14.1.3 Installing the Smart Card Reader Cable 1.

  • Page 366: Replacing The Optical Drive Interface Cable

    “Identifying the Optical Drive Interface Cable” on page 14-7 ■ “Removing the Optical Drive Interface Cable” on page 14-7 ■ “Installing the Optical Drive Interface Cable” on page 14-8 ■ 14-6 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 367: Identifying The Optical Drive Interface Cable

    14.2.1 Identifying the Optical Drive Interface Cable The optical has separate power and interface cables. The power cable is a Y cable that connects to the motherboard at IDE PWR and the other ends to the hard drives and optical drive. The interface cable connects the optical drive to the motherboard at IDE SEC.

  • Page 368: Installing The Optical Drive Interface Cable

    “Powering Off the Workstation” on page 10-4 ■ “Removing the Access Panel” on page 10-12 ■ 2. Locate where the optical drive interface cable is to be installed. FIGURE 14-5 14-8 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 369: Figure 14-7 Connecting The Interface Cable To The Optical Drive

    3. Connect the interface cable into the optical drive interface connector. FIGURE 14-7 Optical drive Interface cable IDE power cable Connecting the Interface Cable to the Optical Drive FIGURE 14-7 4. Route the interface cable through the chassis. Note – The interface cable is a flat cable and can be bent to fit. Use caution not to fold the cable too much as it can be damaged.

  • Page 370: Replacing The Hard Drive Interface Cable

    80-conductor ribbon cable that is routed through the chassis. shows the hard drive interface cable connections. FIGURE 14-8 HDD0 HDD1 Hard drive interface cable Connector IDE PRI Hard Drive Interface Cable Connection FIGURE 14-8 14-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 371: Removing The Hard Drive Interface Cable

    14.3.2 Removing the Hard Drive Interface Cable 1. Power off the system and open the chassis. Refer to: “Powering Off the Workstation” on page 10-4 ■ “Removing the Access Panel” on page 10-12 ■ 2. Locate the hard drive interface cable. The hard drive is located in the mid-front portion of the chassis.

  • Page 372: Installing The Hard Drive Interface Cable

    6. Connect the interface cable into the motherboard at IDE PRI. FIGURE 14-1 FIGURE 14-10 7. Inspect the cabling to verify that: 14-12 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 373: Replacing The Ide Power Cable

    The interface cable is secure in the hard drive connector. ■ The interface cable is secure in the motherboard connector IDE PRI. ■ 8. Install the access panel, power on the system, and verify the hard drive interface cable installation. Refer to: “Installing the Access Panel”...

  • Page 374: Removing The Ide Power Cable

    The IDE power cable is located in the upper portion of the chassis. It connects to the optical drive, the hard drive(s), and the motherboard. See FIGURE 14-11 14-14 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 375 3. Disconnect the IDE power cables from the upper hard drive HDD0. FIGURE 14-12 Connector IDE PWR IDE power cable Disconnecting the IDE Power Cable From the Hard Drive(s) FIGURE 14-12 4. If installed, disconnect the IDE power cable from the lower hard drive HDD1. FIGURE 14-12 5.

  • Page 376: Installing The Ide Power Cable

    IDE power cable Connecting the IDE Power Cable to the Optical Drive FIGURE 14-14 5. Attach the other branch end connector to the upper hard drive HDD0. FIGURE 14-15 14-16 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 377: Replacing The Power Switch Assembly

    Connector IDE PWR IDE power cable Connecting the IDE Power Cable to the Hard Drive(s) FIGURE 14-15 6. If installed, attach the remaining connector to the lower hard drive HDD1. FIGURE 14-15 7. Inspect the cabling to verify that: The IDE power cable is secure in the optical drive connector. ■...

  • Page 378: Identifying The Power Switch Assembly

    1. Power off the system, open the chassis, and remove the bezel. Refer to: “Powering Off the Workstation” on page 10-4 ■ “Removing the Access Panel” on page 10-12 ■ “Removing the Bezel” on page 10-14 ■ 14-18 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 379: Figure 14-17 Removing The Power Switch Assembly Cable From The Bezel Cable Clip And Metal Clamp

    2. Locate the power switch assembly. The power switch assembly cable is fed through the front of the chassis, just above the front fan, and is fastened to the chassis with a small green bracket. See FIGURE 14-16 3. Open the bezel cable clip in the center of the chassis and remove the power switch assembly cable from the clip.
  • Page 380 FIGURE 14-18 Proceed to “Installing the Power Switch Assembly” on page 14-21. Note – The workstation does not operate without the power switch assembly. 14-20 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 381: Installing The Power Switch Assembly

    14.5.3 Installing the Power Switch Assembly 1. Open the chassis and remove the bezel. Refer to: “Removing the Access Panel” on page 10-12 ■ “Removing the Bezel” on page 10-14 ■ 2. Locate where the power switch assembly is to be installed. The power switch assembly mounts to the chassis front panel.

  • Page 382: Figure 14-20 Securing The Power Switch Assembly Cable To The Bezel Cable Clip And Metal Clamp

    9. Check that the power switch assembly bracket feet are well seated in the chassis. 10. Inspect the power switch assembly cabling to verify that: The power switch assembly cable is firmly connected to the motherboard ■ at J24 SW0. 14-22 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 383: Replacing The Audio Usb Board Cables

    The power switch assembly cable is secure in the metal clamp and bezel cable ■ clip. 11. Install the bezel, the access panel, power on the system, and verify the power switch assembly installation. Refer to: “Installing the Bezel” on page 15-2 ■...

  • Page 384: Removing The Audio Usb Board Cables

    USB board cables are located on the rear of the audio USB board. See FIGURE 14-21 3. Disconnect the audio USB board cables from the motherboard at J13 AUDIO and J19 USB. 4. See FIGURE 14-22 14-24 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 385: Figure 14-22 Removing Audio And Usb Cables From The Motherboard

    Connector J19 USB Connector J13 AUDIO Removing Audio and USB Cables From the Motherboard FIGURE 14-22 5. Open the I/O cable clip at the bottom of the chassis and remove the audio USB board cables from the clip. FIGURE 14-23 Chapter 14 Replacing Internal Cables 14-25...

  • Page 386: Figure 14-23 Removing The Audio Usb Cables From The I/O Cable Clip

    Removing the Audio USB Cables From the I/O Cable Clip FIGURE 14-23 6. Disconnect the cables from both the audio and the USB connectors on the audio USB board. FIGURE 14-24 14-26 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 387: Installing The Audio Usb Board Cables

    Audio cable USB cable Disconnecting Cables From the Audio USB Board FIGURE 14-24 Proceed to “Installing the Audio USB Board Cables” on page 14-27. Note – The audio USB board does not operate without the cables. 14.6.3 Installing the Audio USB Board Cables 1.

  • Page 388: Figure 14-25 Connecting Cables To The Audio Usb Board

    Connecting Cables to the Audio USB Board FIGURE 14-25 4. Connect the audio and USB cables to the connectors on the motherboard at J19 USB and J13 AUDIO. FIGURE 14-22 14-28 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 389: Figure 14-26 Connecting The Audio And Usb Cables To The Motherboard

    Connector J19 USB Connector J13 AUDIO Connecting the Audio and USB Cables to the Motherboard FIGURE 14-26 5. Guide the audio USB board cables through the I/O cable clip at the bottom of the chassis and close the clip. FIGURE 14-27 Chapter 14 Replacing Internal Cables 14-29...

  • Page 390: Figure 14-27 Securing The Audio Usb Cables To The I/O Cable Clip

    7. Install the access panel, power on the system, and verify the audio and USB cable installations. Refer to: “Installing the Access Panel” on page 15-5 ■ “Powering On the Workstation” on page 15-8 ■ “Verifying an Installation” on page 15-11 ■ 14-30 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 391: Finishing Component Replacement

    C H A P T E R Finishing Component Replacement This chapter describes how to finish the replacement of internal workstation replaceable components, close the system and prepare it for operation. The procedures described in this chapter are written for workstation service providers and system administrators.

  • Page 392: Installing The Bezel

    The bezel installs at the front face of the chassis, Sun logo upright. 3. Align the short tabs on the top of the bezel align with the matching rectangular slots at the top front of the chassis. FIGURE 15-2 15-2 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 393: Figure 15-2 Locating Bezel Short Tabs

    Bezel short tabs Locating Bezel Short Tabs FIGURE 15-2 4. Align the bezel mounting tabs with the slots in the front panel. The bottom edge of the bezel is about two inches (5cm) out from the bottom edge of the chassis. See FIGURE 15-3 Chapter 15 Finishing Component Replacement 15-3...

  • Page 394: Figure 15-3 Aligning The Bezel

    5. Carefully press the middle and bottom of the bezel into the chassis front panel until the mounting tabs click. FIGURE 15-4 Bezel snaps secure Securing the Bezel FIGURE 15-4 6. Inspect the bezel fasteners to verify that: 15-4 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 395: Installing The Access Panel

    The left and right side tabs are tight against the chassis. ■ The bezel and chassis sides align. ■ 15.3 Installing the Access Panel 1. Place the chassis into its upright position. Refer to “Repositioning the Chassis” on page 15-1. 2.

  • Page 396: Figure 15-5 Aligning The Access Panel

    8. Align the arrows on the access panel with the arrows on the chassis. FIGURE 15-5 9. Slide the access panel toward the front of the system chassis until it stops. FIGURE 15-6 15-6 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 397: Figure 15-6 Closing The Access Panel

    Access panel Closing the Access Panel FIGURE 15-6 10. Tighten the access panel thumbscrews. FIGURE 15-7 Tightening the Access Panel Thumbscrews FIGURE 15-7 Note – Do not use a screwdriver to tighten the thumbscrews. Tighten the thumbscrews only finger tight. Chapter 15 Finishing Component Replacement 15-7...

  • Page 398: Powering On The Workstation

    15.4.1 Reconnecting Power and External Peripherals After completing any replacement procedure, the external cabling must be installed. 1. Reconnect the keyboard, mouse, monitor, and network connections. FIGURE 15-8 15-8 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 399: Figure 15-8 Reconnecting The Keyboard, Mouse, Monitor, And Network Connections

    Reconnecting the Keyboard, Mouse, Monitor, and Network Connections FIGURE 15-8 2. Reconnect any other external peripherals. 3. Power on those peripherals. Note – The monitor must be powered on before the system so that the monitor can communicate with the graphics accelerator when the system powers on. 4.

  • Page 400: Choosing The Boot Mode

    2. Press and release the Power button. The Power button is located on the bezel of the workstation. See . You FIGURE 15-10 should hear the internal fans or the hard drive spin up. 15-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 401: Verifying An Installation

    Power button Powering Up the Workstation FIGURE 15-10 The system proceeds with its power-on sequence until the operating system shell displays or the CDE environment is started, as specified in the init_default files. 3. If you installed a hard drive, PCI card, or CD-RW drive, become superuser and reboot the system with the -r option.
  • Page 402 Run the SunVTS (Validation Test Suite) software. ■ Refer to “SunVTS” on page 9-1 for information on running the SunVTS software and interpreting the results. 15-12 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 403: Customizing Your System

    16.1 Optional PCI Cards In its standard configuration, the Sun Blade 1500 workstation has three 33 MHz PCI slots available. PCI1 is 32-bit, PCI2 and PCI3 are 64-bit. The top slot, PCI4, is preconfigured with the Sun XVR-600, Sun XVR-100, or Sun XVR-1200 graphics accelerator.

  • Page 404: Table 16-1 Conditions For Installing Optional Pci Cards

    Sun Microsystems provides many optional PCI cards that are supported by the Sun Blade 1500 workstation. lists the supported cards and conditions to their TABLE 16-1 installation and use. Conditions for Installing Optional PCI Cards TABLE 16-1 Card Type Product...
  • Page 405 GigaSwift Ethernet There are no special conditions for basic installation. Gigabit Ethernet 3.0 SunFastEthernet™ Sun Quad PCI card to Sun Blade 1500 chassis tolerances are tight. FastEthernet™ Connecting some network cables might require additional effort. Install only in slot PCI4.

  • Page 406: Internal Component Upgrades

    Instructions for replacing, removing, or installing PCI cards are provided in “Replacing the PCI Cards” on page 11-28. 16.2 Internal Component Upgrades You can customize the Sun Blade 1500 workstation with additional memory and drives. lists upgrades, conditions for installation, and where to find the TABLE 16-2 installation instructions.

  • Page 407: External Peripherals

    Configuration checked with Single-Ended Ultra/Wide SCSI PCI adapter. See condition TABLE 16-1 16.3 External Peripherals The Sun Blade 1500 workstation supports external Sun peripherals. lists TABLE 16-3 peripherals and their conditions of use. Conditions for Attaching External Peripherals TABLE 16-3...
  • Page 408 There are no special conditions for use. Network printers There are no special conditions for use. Texas Instruments Smart cards payflex There are no special conditions for use. cyberflex 16-6 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 409: Product Specifications

    (175.0 mm) (459.9 mm) (15 kgs) If the Sun Blade 1500 workstation is to be enclosed, allow adequate airflow from front to rear. The enclosure interior dimensions should be no less than those in TABLE A-2 Enclosure Interior Dimensions for Sun Blade 1500 Workstation...

  • Page 410: Electrical Specifications

    41 - 104 F (5 - 40 C) operating -26 - 149 F (-32 - 65 C) nonoperating Humidity 10 - 93% RH (noncondensing) operating 93% RH (noncondensing) nonoperating Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 411: Shock And Vibration Specifications

    9.43 PSI (65 KPa), 95 F (35 C) operating 3.62 PSI (25 KPa), 77 F (25 C) nonoperating Shock and Vibration Specifications lists vibration specifications for the Sun Blade 1500 workstation. TABLE A-6 Sun Blade 1500 Shock and Vibration Values...
  • Page 412 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 413: Signal Descriptions

    A P P E N D I X Signal Descriptions This appendix provides pinouts for certain Sun Blade 1500 workstation internal and external connectors. External: “Audio Jacks” on page B-2 ■ “IEEE 1394 Ports” on page B-2 ■ “Parallel Port” on page B-3 ■...

  • Page 414: Table B-1 Audio Jack Pinouts

    IEEE 1394A port. FIGURE B-1 IEEE 1394A Port FIGURE B-1 lists the pinouts for these ports. TABLE B-2 IEEE 1394A Port Pinouts TABLE B-2 Signal Cable power Ground TPB- TPB+ Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 415: Parallel Port

    TPA- TPA+ B.1.3 Parallel Port Located adjacent to the serial ports, is the parallel port. It uses a DB-25F connector. identifies the Sun Blade 1500 parallel port. FIGURE B-2 Parallel Port FIGURE B-2 lists the pinout of this DB-25F connector.

  • Page 416: Serial Ports

    Serial Port FIGURE B-3 Both ports have the same pinouts, as described in TABLE B-4 Serial Port Pinouts TABLE B-4 Signal Description DCD_ Data Carrier Detect RXD_ Receive Data Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 417: Twisted-Pair Ethernet Port

    Request To Send RXC_ Receive Clock Ring Indicator B.1.5 Twisted-Pair Ethernet Port The rear panel of the Sun Blade 1500 workstation has an RJ-45 10/100/1000BASE-T TPE port. identifies the TPE connector. FIGURE B-4 Twisted-Pair Ethernet Connector FIGURE B-4 lists the pinout of this connector.

  • Page 418: Usb Ports

    B.1.6 USB Ports There are 7 external USB ports for the Sun Blade 1500 workstation in standard configurations. The two USB ports on the bezel and the two USB ports on the rear panel are USB 1.1 standard. The three USB ports on the IEEE 1394/USB 2 combination card are USB 2.x standard.

  • Page 419: Video Ports

    B.1.7 Video Ports The Sun Blade 1500 workstation is configured with a Sun XVR-600, Sun XVR-100, or Sun XVR-1200 graphics accelerator. describes the connectors on the TABLE B-8 graphics accelerators. Graphics Accelerator Connectors TABLE B-8 Mini-DIN7 NTSC/PAL Graphics Accelerator HD-15 Analog...

  • Page 420: Table B-9 Hd15 Video Output Port Pinouts

    TMDS Data4 - (no connect XVR-600 or XVR-1200) TMDS Data4 + (no connect XVR-600 or XVR-1200) DDC Clock (SCL) DDC Data (SDA) Analog Vertical Sync TMDS Data1 - TMDS Data1 + Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 421: Table B-11 Bnc Ntsc/Pal Video Output Port Pinouts

    DVI-I Video Output Port Pinouts (Continued) TABLE B-10 Signal TMDS Data1/3 Shield TMDS Data3 - (no connect XVR-600 or XVR-1200) TMDS Data3 + (no connect XVR-600 or XVR-1200) +5V Power Gnd (+5, Analog V/H Sync) Hot Plug Detect TMDS Data0 - TMDS Data0 + TMDS Data0/5 Shield TMDS Data5 - (no connect XVR-600 or XVR-1200)

  • Page 422: Table B-13 Db-9 Out Stereoscopic Imager Interface Connector Pinouts

    DB-9 In stereoscopic imager interface connector TABLE B-14 DB-9 In Stereoscopic Imager Interface Connector Pinouts TABLE B-14 Signal Slave sense Ground RefClk input RefClk input Ground Release input Pixel align input B-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 423: Internal Connectors

    DB-9 In Stereoscopic Imager Interface Connector Pinouts (Continued) TABLE B-14 Signal Ground Done input More information about attaching a stereoscopic imager is available in the Sun XVR- 600 Graphics Accelerator Installation and User’s Guide, 817-2195 or the Sun XVR-1200 Graphics Accelerator Installation and User’s Guide, 816-7386. Internal Connectors B.2.1 Fan Connectors...

  • Page 424: Front Audio Connector

    Front USB Connector The front USB connector, J19 USB, provides a USB interface for the audio USB board. identifies the front USB connector. FIGURE B-9 Front USB Connector FIGURE B-9 B-12 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 425: Ide Interface Connectors

    lists the pinouts for connector J19 USB. TABLE B-17 Front USB Connector J19 USB Pinouts TABLE B-17 Signal Data -, left USB port Data +, left USB port Ground Ground Data +, right USB port Data -, right USB port Ground +5 V, right USB port +5 V, left USB port...
  • Page 426 IDE Interface Connectors IDE PRI and IDE SEC Pinouts (Continued) TABLE B-18 Signal Ground none Ground IOW# Ground IOR# Ground IURDY Ground DACK# Ground none CBLID B-14 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 427: Ide Power Connector

    IDE Interface Connectors IDE PRI and IDE SEC Pinouts (Continued) TABLE B-18 Signal CS3# none Ground B.2.5 IDE Power Connector Power for the hard drive and the optical drive is supplied from the motherboard through connector IDE PWR. identifies the IDE power connector. FIGURE B-11 IDE Power Connector FIGURE B-11...

  • Page 428: Table B-20 Power Supply Connector Ps0 Pinouts

    Signal Ground Ground +12 V +12 V B.2.6.2 PS1 Information Connector PS1 provides supplemental power for the Sun Blade 1500 motherboard. lists the pinout for PS1. TABLE B-21 Power Supply Connector PS1 Pinouts TABLE B-21 Signal +5 V +5 V Ground +3.3 V...

  • Page 429: Table B-22 Power Supply Connector Ps2 Pinouts

    TABLE B-21 Signal +3.3 V +3.3 V Ground B.2.6.3 PS2 Information Connector PS2 supplies primary power for the Sun Blade 1500 motherboard. lists the pinout for PS2. TABLE B-22 Power Supply Connector PS2 Pinouts TABLE B-22 Signal +3.3 V +3.3 V...

  • Page 430: Power Switch Connector

    LED - Switch signal Switch return B.2.8 Smart Card Reader Connector The smart card reader connector, SCR0, is identified in FIGURE B-14 Smart Card Reader Connector FIGURE B-14 B-18 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 431: Speaker Connector

    The connector pinouts are described in TABLE B-24 Smart Card Reader Connector SCR0 Pinouts TABLE B-24 Signal Description +12 V +12 VDC power Ground Ground SC_SCL C_clock +5 V +5 VDC power I2C_SDA C_data Ground Ground SMCARD_INT# Interrupt B.2.9 Speaker Connector Connector SPK0 provides the signal to the speaker.
  • Page 432 B-20 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 433: Functional Description

    A P P E N D I X Functional Description This appendix describes the inner workings of the Sun Blade 1500 workstation. Topic include: “Hardware Architecture” on page C-1 ■ “Motherboard” on page C-4 ■ “CPU and Memory” on page C-9 ■...
  • Page 434 AC97 compliant audio interface ■ C interface ■ USB 1.1 interface ■ C.1.1.4 Gigabit Ethernet Broadcom BCM5793 ■ 10/100/1000BASE-T Ethernet LAN controller ■ 3rd-generation technology ■ Integrated MAC and PHY ■ Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 435: System Block Diagram

    PCI1 J19 USB PCI0 BAT0 NVRAM0 Speaker PCI cards (33MHz) J13 AUDIO NVRAM Battery Audio USB board Sun Blade 1500 Block Diagram FIGURE C-1 C.1.3 Enclosure This section describes features of the Sun Blade 1500 workstation. Appendix C Functional Description...

  • Page 436: Motherboard

    Support for Cyberflex and Payflex smart cards ■ Legacy support for parallel and serial external interfaces ■ Motherboard C.2.1 Motherboard Block Diagram shows the block diagram for the Sun Blade 1500 motherboard. FIGURE C-2 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 437: Motherboard Layout Diagram

    ADM1031 Line out AC97 CODEC XBus Headphone 32KB Flash PROM SRAM Sun Blade 1500 Motherboard Block Diagram FIGURE C-2 C.2.2 Motherboard Layout Diagram shows the layout of the motherboard, including connector and jumper FIGURE C-3 locations. Appendix C Functional Description...
  • Page 438 UltraSPARC IIIi Audio in Audio out Ethernet PCI Clock PCI4 (66.6MHz) PCI3 PCI2 I/O Sub- system PCI1 Battery PCI0 Motherboard LED0 Sun Blade 1500 Motherboard Layout Diagram FIGURE C-3 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 439 The following table lists connector and jumper locations on the Sun Blade 1500 motherboard, and the common terminology for each location. Sun Blade 1500 Motherboard Locations and Common Terminology TABLE C-1 Location Common Terminology Battery socket BAT0 UltraSPARC IIIi CPU...

  • Page 440: Motherboard Jumpers

    SPK0 Ethernet connector TPE0 C.2.3 Motherboard Jumpers The Sun Blade 1500 motherboard has many jumpers which are used for manufacturing and testing purposes. Do not change these jumpers. lists TABLE C-2 the motherboard jumpers and their correct settings. Correct Motherboard Jumper Settings...

  • Page 441: Cpu And Memory

    CPU and Memory C.3.1 CPU Description The UltraSPARC IIIi processor is a high-performance, highly integrated superscalar processor. It is capable of sustained execution of four instructions per cycle, even with conditional branches and cache misses. Instructions are issued in program order to multiple functional units, and executed in parallel.
  • Page 442 ■ Data is ECC protected, tag is parity protected ■ L2 tag address able to cache 16 GB of local memory ■ Required flushing for stable storing ■ C-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 443: Memory Controller

    Note – DIMMs are always loaded in pairs. A memory controller pipelines requests, making use of 16 memory banks when fully loaded. C.3.4 Memory Block Diagram shows the memory block diagram for the Sun Blade 1500 workstation. FIGURE C-4 Appendix C Functional Description C-11...

  • Page 444: Figure C-4 Sun Blade 1500 Memory Block Diagram

    CLK_A+[1:0] CLK_A-[0] CLK_A-[1] CLK_A-[1:0] CKE_A[1:0] SDQ[17:0] SDQ[31:18],ECCS[2:0] DATA[127:0] ECC[8:0] DIMM2 DIMM3 CS_B[1:0] CLK_B+[0] CLK_B+[1] CLK_B+[1:0] CLK_B-[1:0] CLK_B-[0] CLK_B-[1] CKE_B[1:0] Group2 Sun Blade 1500 Memory Block Diagram FIGURE C-4 C-12 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 445: Dimm Configurations

    C.3.5 DIMM Configurations describes supported DIMM memory configurations for the Sun Blade 1500 TABLE C-3 workstation. Sun Blade 1500 Supported DIMM Configurations TABLE C-3 Physical Number of Bank per Module DIMM Minimal Maximum SDRAM Organization DRAMs DIMM Configuration Capacity Memory...

  • Page 446: Table C-4 Interleaving Modes

    C.3.6.4 XOR Interleaving The Sun Blade 1500 workstation also supports a fourth interleaving mode called XOR interleaving. This interleaving mode is used to distribute L2 cache conflict misses and L2 cache read/writeback pairs across more banks. To use XOR interleaving, all DIMMs must be identical. XOR interleaving is a special...

  • Page 447: Internal Interfaces And Asics

    Internal Interfaces and ASICs This section discusses system buses, interfaces, and the ASICs that support them on the motherboard: “JBus Information” on page C-15 ■ “JIO Information” on page C-16 ■ “PCI Bus Information” on page C-17 ■ “M1535D+” on page C-18 ■...

  • Page 448: Jio Information

    C.4.2 JIO Information The Sun Blade 1500 workstation uses the JIO I/O bridge as the bridge from the JBus to the PCI buses. JIO is a companion core-logic ASIC to the UltraSPARC IIIi CPU. The I/O bridge and UltraSPARC IIIi communicate through JBus. The central task of I/O bridge is to be the point of access to I/O, and system interrupts.

  • Page 449: Pci Bus Information

    JBus Interface 120-200MHz 128 bit data. 36 bit address JBus Interface Unit Interrupt Interface Configuration (6 bits) and Status JBus Applications Unit Registers I/O Cache I/O Cache Primary PCI Bus 8x64 byte 8x64 byte Secondary PCI 64 bit Bus 64 66MHz 66Mhz/33MHz Scratch Pad PCI-A-Leaf...

  • Page 450: M1535D

    64 bytes of data. The I/O cache can also perform data prefetching, to minimize DMA read latency. C.4.3.4 PCI-ISA Bridge The ISA bus is an I/O bus that runs at 8MHz. The Sun Blade 1500 workstation uses only a subset of this bus called the XBus. C.4.3.5 PCI Configuration and I/O Space The PCI configuration and I/O space in UltraSPARC IIIi based systems conforms to the PCI Local Bus Specification Revision 2.2 and are partitioned through a...

  • Page 451: Bcm5793

    C.4.5 BCM5793 The Sun Blade 1500 workstation uses the BCM5793 Gigabit Ethernet controller from Broadcom. The BCM5793 is a high-performance network interface operating at 10, 100, and 1000 Mbits/second link rates. C.4.5.1 Key Features The following are key features of the BCM5793: Integrated 10BASE-T/100BASE-TX/1000BASE-T transceivers ■...

  • Page 452: Other Buses

    EEPROM interface BCM5793 Block Diagram FIGURE C-6 C.4.6 Other Buses Other buses are used in the Sun Blade 1500 workstation for interfacing various components: C — for fan control, motherboard FRU ID, PCI clock generator, and DIMM flash ■ PROMs Ichip2 —...

  • Page 453: Graphics Accelerators

    Graphics Accelerators The Sun Blade 1500 workstation base configurations include one of the following graphics accelerators: “Sun XVR-600” on page C-21 ■ “Sun XVR-100” on page C-24 ■ “Sun XVR-1200” on page C-25 ■ C.5.1 Sun XVR-600 The Sun XVR-600 graphics accelerator provides the following features and benefits: FRU ID (field replaceable unit identification enables you to identify the ■...
  • Page 454 Display Data Channel (DDC) monitor support for bidirectional communication ■ Display Power Management Signaling (DPMS) to enable monitor power-saving ■ mode High-speed, full-featured DMA over the PCI bus ■ PCI 66/33 MHz 64-bit interface ■ C-22 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 455: Table C-5 Sun Xvr-600 Graphics Accelerator Monitor Screen Resolutions

    Multiscreen support using multiple cards in a single workstation ■ Framelocking of the video timing to an external timing source ■ Multiview functionality for framelocking of multiple cards ■ Two video lookup tables ■ DVI-I video out ■ C.5.1.2 Screen Resolutions and Video Formats lists the monitor screen resolutions and video formats supported by the TABLE C-5 Sun XVR-600 graphics accelerator:...

  • Page 456: Sun Xvr-100

    66, 76 Hz 16:10 1440 x 900 76 Hz 16:10 1280 x 1024 60, 75, 85 Hz VESA 1280 x 1024 67, 76 Hz 1280 x 800 76 Hz 16:10 C-24 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 457: Sun Xvr-1200

    Sun XVR-100 Graphics Accelerator Monitor Screen Resolutions (Continued) TABLE C-6 Display Resolution Vertical Refresh Rate Sync Standard Aspect Ratio Format 1152 x 900 66, 76 Hz 1152 x 864 75 Hz VESA 1024 x 768 60, 70, 75, 85 Hz VESA 800 x 600 56, 60, 72, 75 Hz...
  • Page 458 Resolution up to 2048 × 1536 × 40 at 30-bit color ■ Dual 1920 × 1200 screens support from a single board ■ Dual 1280 × 1024 stereo screen support ■ Hardware cursor ■ C-26 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 459: Table C-7 Sun Xvr-1200 Graphics Accelerator Screen Resolutions

    Stereoscopic viewing support (frame sequential) ■ Display Data Channel (DDC) monitor support for bidirectional communication ■ Display Power Management Signaling (DPMS) to enable monitor’s power-saving ■ mode High-speed, full-featured DMA over the PCI bus ■ Multiscreen support using multiple cards in a single workstation ■...

  • Page 460: System Clocks And Interrupts

    DVI port. System Clocks and Interrupts C.6.1 Clock Generation There are four clock domains in the Sun Blade 1500 workstation: PECL — for UltraSPARC IIIi and JIO ■ Differential — from UltraSPARC IIIi to DDR memory subsystem ■...
  • Page 461 Sun Blade 1500 workstation. TABLE C-8 Clock Frequencies TABLE C-8 Frequency Component Clock (MHz) Source Description UltraSPARC IIIi CPU J_CLK+ 125 ~ 350 MC12429/MC100LVEP14 LVPECL (JBus) UltraSPARC IIIi CPU J_CLK- 125 ~ 350...

  • Page 462: Interrupt Map

    0x19 Active low PCI6_INT2# Secondary IDE interrupt 0x1A Active low PCI6_INT3# I/O subsystem management 0x1B Active low interrupt (power-off, thermal, SMB, etc) PCI7_INT0# LAN interrupt 0x1C Active low C-30 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 463: External Interfaces

    Sun Blade 1500 Interrupt Map (Continued) TABLE C-9 Ichip2 Pin Number Interrupt INT_NUM Type Priority PCI7_INT1# Undefined 0x1D Active low PCI7_INT2# Undefined 0x1E Active low PCI7_INT3# Undefined 0x1F Active low OBDIO0_INT0# Power button interrupt 0x20 Active low OBDIO0_INT1# PCIA PME#...

  • Page 464: C.7.1 Ata 100

    100 MB transfer rate and concurrent operation. Dedicated ATA bus pins and buffers for each channel ■ Note – The hard drives of the Sun Blade 1500 workstation share the same IDE controller channel. Therefore, internal drive mirroring is not supported. C.7.2 Smart Card Reader The M1535D+ provides a System Management Bus (SMBus) host controller.

  • Page 465: Audio

    CODEC. For the Sun Blade 1500 workstation, an Analog Devices AD1881 CODEC is used. Audio outputs and inputs are provided at the front and rear of the Sun Blade 1500 workstation. On the bezel are the monaural microphone and stereo headphone jacks.

  • Page 466: Ieee 1394/Usb 2 Combination Card

    UARTs with 16-byte FIFO buffers.The UARTs are baud rate programmable and provide dedicated pins for infrared transmissions. When powering off, the Sun Blade 1500 workstation sends a BREAK signal out the serial ports. This break could interfere with the workstation controlling a server through a TIP connection.
  • Page 467 Filtering the TIP Connection Through a Network Terminal Concentrator The network terminal concentrator acts as a proxy between the Sun Blade 1500 workstation and the server under TIP control. The network terminal concentrator communicates with the host Sun Blade 1500 workstation through the telnet protocol.

  • Page 468: System Thermal Management

    # kbd -i System Thermal Management The Sun Blade 1500 workstation uses an on-demand cooling system. The CPU fan and system chassis fans flowrate is determined from values provided by temperature sensors located on the motherboard and within the UltraSPARC IIIi processor.
  • Page 469 If the temperature exceeds a programmed threshold value, the ADM1031 goes to an alarm state and sends an emergency power-off interrupt directly to the M1535D+ I/O subsystem, powering off the Sun Blade 1500 workstation to prevent CPU damage. shows a block diagram of the cooling fan control system.

  • Page 470: System Power Management

    C.9.1 Energy Star The Sun Blade 1500 workstation is designed to meet Energy Star Tier 2, Guideline B conditions. Because a 420 W power supply is provided for the Sun Blade 1500 workstation, the power budget in sleep mode to fulfill Energy Star compliance is 63 W.

  • Page 471: Peripheral Power Supply

    0.5 W Power supply 22.53 (56% efficiency) TOTAL 290.91 W 51.21 W C.9.3 Peripheral Power Supply lists the power available from various interfaces in the Sun Blade 1500 TABLE C-13 workstation. Power Supplied at Various Interfaces TABLE C-13 Interface Voltage Power USB 1.1...
  • Page 472 C-40 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 473: Power Management

    “Disabling Power Management” on page D-5 ■ Power Management Overview To help conserve energy, the Sun Blade 1500 workstation has power management features that are configured using the Dtpower application. The Dtpower application reads and writes its configuration to the /etc/power.conf file. You can configure power management by editing the power.conf file, however use of the Dtpower...

  • Page 474: Enabling Power Management

    Autoshutdown is configured: 15 min, 30 min, 45 min, 1 hr, 2 hr, 3 hr, 4 hr, 6 hr, or 0 hr at any time Before configuring power management, consider the role the Sun Blade 1500 workstation plays: Is it acting as a server? If so, use only minimal power management or none at all.
  • Page 475 4. Determine if you want to override the idle time for displays or drives and for what idle time. For example, you might want the display to go to low-power mode after 15 minutes, the hard drive after 30 minutes, and the entire system after an hour. a.

  • Page 476: Scenarios For The Example Configuration

    User logs in remotely. Drive and display return to a normal state. 7:53 pm User logs out. 8:00 pm Autoshutdown enabled. 8:08 pm Display goes to low-power mode. 8:15 pm System shuts down. 7:00 am Autoshutdown disabled, system restarts. Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 477: Activating The Workstation From Low-Power Mode

    Activating the Workstation From Low-Power Mode You can tell the when the Sun Blade 1500 workstation is in low-power mode by observing the power LED. In low-power mode, the LED flashes at a rate of one time every two seconds.

  • Page 478: Disabling All System Power Management

    2. From the Current Power Saving Scheme pulldown menu, select Disabled. 3. Click OK. The application closes and power management is disabled. The display and drive stay in normal-power mode and autoshutdown is disabled. Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

  • Page 479: Glossary

    Glossary address (1) A number used by system software to identify a data storage location. (2) In networking, a unique code that identifies a node to the network. ASIC Application-specific integrated circuit. Advanced Technology Attachment. Synonymous with IDE. See IDE. A bank can be: bank (1) Interleaving within a single device on a DDR1 SDRAM.
  • Page 480 Mounting hardware used to secure hard drives and other peripherals inside the workstation. D-TLB Data translation look-aside buffer. DVD-ROM Digital versatile disc read-only memory. Glossary-2 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 481 Error checking and correction. The detection and correction of all single-bit errors, plus the detection of double-bit and some multiple-bit errors. Extended capabilities port. EEPROM Electrically erasable programmable read only memory. Electromagnetic interference. An electrical characteristic that directly or indirectly contributes to a degradation in performance of an electronic system. EPIC-7 Texas Instruments Inc.
  • Page 482 DIMMS must be identical. Input/output. ISA bus The ISA bus is an I/O bus that runs at 8MHz and is used in the PCI-ISA bridge. I-TLB Instruction translation look-aside buffer. Glossary-4 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 483 The input/output bridge chip that uses the Jbus architecture. JBus The system bus developed for the UltraSPARC IIIi series of processors. Kbyte (KB) Kilobyte. 1024 bytes of data. Local area network. Any node (location in a tree structure) that is farthest from the primary node. leaf Light-emitting diode.
  • Page 484 MAC and the physical Ethernet wire. Process ID. Power-on reset. Power-on self-test. A series of tests that verify motherboard components are POST operating properly. Now initiated with the post command. Glossary-6 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 485 PROM Programmable read-only memory. After the PROM has been programmed, it cannot be reprogrammed. See flash PROM registered DIMM A DIMM that includes a register buffer. RISC Reduced instruction set computer. A computer using the RISC architecture. SCSI Small computer system interface. Single data rate.
  • Page 486 Universal Serial Bus. USB 1.1 can transfer data up to 12 Mbps. USB 2.0 can transfer data up to 480 Mbps. Unshielded twisted-pair. Voltage at the common collector (positive [+] electrical connection). Exclusive OR. Also see interleaving. Glossary-8 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 487 Index Symbols .version utility, 8-4 bank, 11-12, C-13 banner utility, 8-3 battery AC 97 codec, C-33 identifying, 11-23 installing, 11-24 access panel problem flowchart, 4-40 removing, 10-12 removing, 11-23 replacing, 15-5 replaceable component, 2-9 service label, 10-13 replacing, 11-22 antistatic bezel tools, 10-3 removing, 10-14...
  • Page 488 Stop-N equivalent, 6-10 replacing, 14-3 tip, 7-6 speaker, 13-41, 13-43 troubleshooting, 3-15 TIP, 7-5 configuration card-reader@0,40 test, 8-11 basic, 2-2 cautions DIMM, C-13 chassis cross brace, 13-50 obdiag, 8-7 Index-2 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 489 connectors test summary, 5-3 external tools, 1-1 audio, B-2 DIMM cooling duct Ethernet, B-5 identifying, 13-22 IEEE 1394, B-2 installing, 13-27 parallel, B-3 removing, 13-23 serial, B-4 replacing, 13-22 TPE, B-5 DIMMs USB, B-6 bank, 11-12 video, B-7 configurations, 11-3 internal handling caution, 11-2, 11-8 fan, B-11...
  • Page 490 flowchart, 4-9 FPU, 5-3, 7-11, 7-17 removing, 13-9 replaceable component, 2-9 replacing, 13-8 Gbyte, 2-1, 7-18 rear GHz, 2-1 bracket, 13-15 Gigabit Ethernet, 8-9, C-6, C-19 cables, 13-15 Index-4 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 491 graceful shutdown, 10-6 subsystem, C-6 graphics accelerators overview, C-21 bus, 8-9, C-5, C-20 replaceable component, 2-9 interface, C-2 Sun XVR-100, C-24 testing with OpenBoot Diagnostics, 8-9, 8-13 Sun XVR-1200, C-25 i2c@0,320 test, 8-13 Sun XVR-600, C-21 IChip2 testing bus, C-20 OpenBoot Diagnostics, 8-9, 8-11 interrupts, C-30 SunVTS connection mode, 9-4...
  • Page 492 C-6 testing with POST, 7-8 card support, 13-47 cards, 11-38 power keyboard supply, 13-5 abort, C-35 switch assembly, 14-21 problem flowchart, 4-19 smart card reader, 12-20 testing, 5-4 Index-6 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 493 USB, 2-2, 6-9, 6-10 testing POST, 7-13 kill command, 10-9 SunVTS connection mode, 9-3 functional mode, 9-8 messages controller, C-2 DIMMs, 11-12 interrupt, C-30 displayed, 3-5 leaf, C-16 memory, 11-12 LEDs OpenBoot PROM, 3-6 Ethernet, C-34 other, 3-11 motherboard, C-6 POST optical drive, 1-2, 2-5 info, 7-20...
  • Page 494 8-13 SunVTS ide@d, 8-14 connection mode, 9-3 initiating, 8-7 functional mode, 9-7 network@2, 8-14 other messages, 3-11 output, 8-7 parallel@0,378, 8-17 pmu@6, 8-17 parallel port rtc@0,70, 8-18 Index-8 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 495 pinout, B-3 audio (J13 AUDIO), B-12 symbol, 2-7 USB (J19 USB), B-13 testing OpenBoot Diagnostics, 8-9, 8-17 interface (IDE PRI and IDE SEC), B-13 SunVTS power (IDE PWR), B-15 connection mode, 9-5 IEEE 1394, B-2 functional mode, 9-9 parallel port, B-3 power parallel@0,378 test, 8-17 supply (PS0, PS1, PS2), B-16...
  • Page 496 13-9 product overview, 2-1 rear, 13-16 hard drive, 12-3 prompt memory, 11-3 obdiag, 8-7 motherboard, 11-46 ok, 5-2 NVRAM, 11-26 shell, -xxxvi optical drive, 12-10 prstat command Index-10 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 497 rtc@0,70 test, 8-18 card support, 13-45 cards, 11-30 power safety supply, 13-3 precautions, 10-2 switch assembly, 14-18 symbols, 10-2 smart card reader, 12-16 screen speaker, 13-40 displayed, 3-2 replaceable components, 2-7 resolutions replacement procedures Sun XVR-100, C-24 preparing for, 10-1 Sun XVR-1200, C-27 table, 10-18 Sun XVR-600, C-23...
  • Page 498 Stop-N command, 6-10 block diagram, C-3 Sun XVR-100 disabling power management, D-6 documentation, -xxxvi LEDs, 1-2 overview, C-24 overview, C-1 screen resolutions, C-24 testing sensors with SunVTS testing Index-12 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...
  • Page 499 connection mode, 9-5 connection mode, 9-6 functional mode, 9-9 functional mode, 9-10 USB 2 card basic configuration, 2-3 replaceable component, 2-9 cable, 7-5 ports, 2-7 connection, 5-4, 7-4 symbol, 2-7 making connection, 7-5 usb@a test, 8-20 tip command, 7-6 usb@b test, 8-21 TOD, C-6 user qualifications, -xxxi tools required, 10-3...
  • Page 500 Index-14 Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004...

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