General Problems; Hard Disk Drive Problems - Lenovo x3530 M4 Installation And Service Manual

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 5 "Parts listing, IBM System x3530 M4 Type 7160" on page 147 to check if a component is a
consumable, structural, or FRU part.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Symptom
list of boot devices, or a similar
problem has occurred.

General problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 5 "Parts listing, IBM System x3530 M4 Type 7160" on page 147 to check whether a component
is a consumable, structural, or FRU part.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Symptom
A cover latch is broken, an
LED is not working, or a similar
problem has occurred.
The server cover was removed
while running and the server
shut off.
The server is hung while the
screen is on. Cannot start the
Setup utility by pressing F1.

Hard disk drive problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 5 "Parts listing, IBM System x3530 M4 Type 7160" on page 147 to check if a component is a
consumable, structural, or FRU part.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Symptom
Not all drives are recognized
by the DSA hard disk drive
diagnostic test.
The server stops responding
during the hard disk drive
diagnostic test.
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Lenovo System x3530 M4 Installation and Service Guide
Action
3. See the documentation that comes with the optional embedded hypervisor
flash device for setup and configuration information.
4. Make sure that other software works on the server.
Action
If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by
a trained service technician (see Chapter 6 "Removing and replacing structural
parts" on page 161 to determine whether the part is a consumable, structural, or
FRU component).
Replace the server cover and restart the server.
1. See "Nx boot failure" on page 146 for more information.
2. See "Recovering the server firmware (UEFI update failure)" on page 144 for
more information.
Action
Remove the drive that is indicated by DSA (see "Removing hot-swap drives" on
page 196 or "Removing a simple-swap SATA drive" on page 204); then, run the
hard disk drive diagnostic test again (see Appendix C "DSA diagnostic test results"
on page 663). If the remaining drives are recognized, replace the drive that you
removed with a new one.
Remove the drive that is indicated by DSA (see "Removing hot-swap drives" on
page 196 or "Removing a simple-swap SATA drive" on page 204); then, run the
hard disk drive diagnostic test again (see Appendix C "DSA diagnostic test results"
on page 663). If the remaining drives are recognized, replace the drive that you
removed with a new one.