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7558-xxx
401.01 Sensor (finisher media entrance) static jam
Step
Action and questions
Check the media path.
1
Is the media path free of any
media fragments?
Check the sensor (finisher media
2
entrance) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR
TESTS.
4. Touch Sensor (finisher
media entrance).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Check the sensor (finisher media
3
entrance) for proper connection.
Is the above sensor properly
connected?
Check the finisher controller
4
PCBA for proper connection.
Is the above component
properly connected?
Perform a print test.
5
Does the error remain?
401.03 Sensor (bridge media entrance) late jam
Step
Action and questions
Check the media path.
1
Is the media path free of any
media fragments?
Check the bridge unit media
2
transport rollers.
Are the bridge unit media
transport rollers free of excess
wear and contamination?
Service Manual
2-210
Yes
Go to step 2.
Go to step 4.
Replace the sensor (finisher
media entrance).
Go to
"Sensor (finisher media
entrance) removal" on
page
4-391.
Go to step 5.
Replace the finisher controller
PCBA.
Go to
"Finisher PCBA removal"
on page
4-353.
Yes
Go to step 2.
Go to step 3.
No
Remove any media or media
fragments.
Go to step 3.
Replace the connection.
Replace the connections.
Problem resolved
No
Remove any media or media
fragments.
Clean or replace the bridge unit
assembly.
Go to
"Bridge unit assembly
removal" on page
4-305.
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