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2xx service error codes
Error code
295.03
Scanner jam
295.04
Scanner jam
295.09
Scanner jam
295.10
Scanner jam
3xx service error codes
Error code
381.01
Service finisher error
381.02
Service finisher error
381.03
Service finisher error
381.04
Service finisher error
381.05
Service finisher error
Description
Too short size jam
Too long size jam
Size mismatch jam (no mix-size)
Size mismatch jam (no mix-size)
Description
Sensor (booklet front tamper HP) late
error
Sensor (front tamper HP) lag error
Sensor (rear tamper HP) late error
Sensor (rear tamper HP) lag error
Sensor (stapler carriage HP) late error
Action
The system detected a document with a
length shorter than is allowed in the Slow
Scan Direction.
Go to
"295.03 Too short size jam" on
page
2-168.
The system detected a document with a
length longer than is allowed in the Slow
Scan Direction.
Go to
"295.04 Too long size jam" on
page
2-168.
The second and subsequent documents
are different size from the first document.
Go to
"295.01, 295.09 and 295.10 Size
mismatch jam (no mix-size)" on
page
2-165.
The second and subsequent documents
are different size from the first document.
Go to
"295.01, 295.09 and 295.10 Size
mismatch jam (no mix-size)" on
page
2-165.
Action
The sensor (booklet front tamper HP) did
not activate within the specified time.
Go to
"381.01 Sensor (front tamper HP)
late jam" on page
2-169.
The sensor (front tamper HP) activated,
but did not clear it within the specified time.
Go to
"381.02 Sensor (front tamper HP)
lag jam" on page
2-170.
The sensor (rear tamper HP) did not
activate within the specified time.
Go to
"381.03 Sensor (rear tamper HP)
late jam" on page
2-171.
The sensor (rear tamper HP) activated, but
did not clear within the specified time.
Go to
"381.04 Sensor (rear tamper HP)
lag jam" on page
2-172.
The sensor (stapler carriage HP) did not
activate within the specified time.
Go to
"381.05 Sensor (stapler carriage
HP) late jam" on page
2-173.
Diagnostic information
7558-xxx
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