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Step
Action and questions
Check the sensor (ADF scan
9
width 1) for proper connection.
Is the above component
properly connected?
Check the sensor (ADF scan
10
width 2) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch ADF/SCANNER
SENSOR TESTS.
4. Touch Sensor (ADF scan
width 2).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Check the sensor (ADF scan
11
width 2) for proper connection.
Is the above component
properly connected?
Check the sensor (ADF scan
12
width 3) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch ADF/SCANNER
SENSOR TESTS.
4. Touch Sensor (ADF scan
width 3).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Check the sensor (ADF scan
13
width 3) for proper connection.
Is the above component
properly connected?
Place an undamaged document
14
in the ADF, and perform an ADF
test.
Does the error remain?
Place an undamaged document
15
in the ADF, and perform an ADF
test.
Does the error remain?
Yes
Replace the sensor (ADF scan
width 1).
Go to
"Sensor (ADF scan width
1) removal" on page
4-251.
Go to step 12.
Replace the sensor (ADF scan
width 2).
Go to
"Sensor (ADF scan width
2) removal" on page
4-254.
Go to step 14.
Replace the sensor (ADF scan
width 3).
Go to
"Sensor (ADF scan width
3) removal" on page
4-258.
Go to step 14.
Replace the ADF controller
PCBA.
Go to
"ADF controller PCBA
removal" on page
4-203.
Go to step 15.
Replace the RIP PCBA.
Go to
"RIP PCBA removal" on
page
4-150.
7558-xxx
No
Replace the connection.
Go to step 11.
Replace the connection.
Go to step 13.
Replace the connection.
Problem resolved
Problem resolved
Diagnostic information
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