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7558-xxx
Step
Action and questions
Check the media transport/MPF
10
drive motor assembly for proper
operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch PRINTER MOTOR
TESTS.
4. Touch MPF feed/lift motor
(pick)
5. Touch MPF feed/lift motor
(feed) Test.
Does the above component
operate properly?
Check the media transport/MPF
11
drive motor assembly for proper
connection.
Is the above component
properly connected?
Check the registration clutch for
12
proper operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch PRINTER MOTOR
TESTS.
4. Touch Registration clutch.
Does the above component
operate properly?
Check the registration clutch for
13
proper connection.
Is the above component
properly connected?
Perform a print test. Go to
14
"PRINT TESTS" on page
Does the error continue?
Service Manual
2-104
Yes
Go to step 12.
Replace the media transport/MPF
drive motor.
Go to
"Media transport/MPF
drive motor removal" on
page
4-124.
Go to step 14.
Replace the registration transport
roller .
Go to
"Registration/transport
roller assembly removal" on
page
4-149.
Replace the upper printer engine
PCBA.
3-25.
Go to
"Upper printer engine
PCBA removal" on page
No
Go to step 11.
Replace the connection.
Go to step 13.
Replace the connection.
Problem resolved
4-187.
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