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™ Lexmark X95x series 7558-xxx • Table of contents • Start diagnostics • Safety and notices • Trademarks • Index Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
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Lexmark, and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Optra Forms and PrintCryption are trademarks of Lexmark International, Inc.
7558-xxx Notices and safety information Previous The following printhead LED notice labels may be affixed to this printer. Next Printhead LED notice Go Back This product is certified in the U.S. and elsewhere to conform to the requirements of UL 60950-1, Safety of Information Technology Equipment.
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7558-xxx Previous Aviso sobre o printhead LED Este produto está classificado nos EUA e noutros países como estando em conformidade com os requisitos UL 60950-1, Segurança de equipamento destinado a tratamento de informação. A cabeça de impressão LED neste produto consiste num LED de tipo difuso e não excede os níveis correspondentes à Classe I durante o Next funcionamento normal, manutenção ou em condições de assistência recomendada.
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7558-xxx Previous Aviso de láser Este producto está certificado en los Estados Unidos y otros países para cumplir con las disposiciones de UL 60950-1, que rige la seguridad de los equipos de tecnologías de la información. El cabezal de impresión LED que contiene este producto es de tipo difuso y no supera los niveles de Clase I durante el funcionamiento Next normal, el mantenimiento del usuario ni las condiciones de servicio indicadas.
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7558-xxx Previous Next Go Back Service Manual xxvi...
7558-xxx Previous Lithium warning CAUTION This product contains a lithium battery. THERE IS A RISK OF EXPLOSION IF THE BATTERY Next IS REPLACED BY AN INCORRECT TYPE. Discard used batteries according to the battery manufacturer’s instructions and local regulations. Go Back Safety information The safety of this product is based on testing and approvals of the original design and specific •...
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7558-xxx Previous Sicherheitshinweise • Die Sicherheit dieses Produkts basiert auf Tests und Zulassungen des ursprünglichen Modells und bestimmter Bauteile. Bei Verwendung nicht genehmigter Ersatzteile wird vom Hersteller keine Verantwortung oder Haftung für die Sicherheit übernommen. Next Die Wartungsinformationen für dieses Produkt sind ausschließlich für die Verwendung durch einen •...
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7558-xxx Previous Informació de Seguretat • La seguretat d'aquest producte es basa en l'avaluació i aprovació del disseny original i els components específics. El fabricant no es fa responsable de les qüestions de Next seguretat si s'utilitzen peces de recanvi no autoritzades. •...
7558-xxx Preface Previous This manual contains maintenance procedures for service personnel. It is divided into the following chapters: General information contains a general description of the printer and the maintenance approach used to Next repair it. Special tools and test equipment, as well as general environmental and safety instructions, are discussed.
7558-xxx Previous Conventions Note: A note provides additional information. Warning: A warning identifies something that might damage the product hardware or software. Next There are several types of caution statements: CAUTION Go Back A caution identifies something that might cause a servicer harm. CAUTION This type of caution indicates there is a danger from hazardous voltage in the area of the product where you are working.
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7558-xxx Previous Next Go Back Service Manual xxxii...
1. General information Previous The Lexmark™ X95x Series MFPs combine print, scan, copy, and fax functions. These MFPs are network ready, competitive and easy to use, with brilliant color output and fast print runs. Standard input capacities of these MFPs reach up to 3,660 sheets.
✔ Gigabit ethernet ✔ ✔ ✔ USB 2.0 high speed ✔ —Supported ✘ Lexmark X950, X952, X954 —Not supported Scanner Scanner type Color Flatbed Scanner with ADF Scan technology Charge Coupled Device (CCD) Light source White LED Number of light sources...
135 mm (5.3 in.) 590 mm (23.2 in.) 539 mm (21.2 in.) 14 kg (31 lb) Clearances Clearances Description Lexmark X950, X952, X954 Right side 100 mm (4 in.) Front 610 mm (24 in.) Left side 385 mm (24 in.)
7558-xxx Previous Clearances Description Lexmark X950, X952, X954 Rear 100 mm (4 in.) 100 mm (4 in.) Next Environment specifications Go Back Environment Specifications Operating Air temperature—operating 10.0 to 33.0° C (50 to 91.4° F) Air relative humidity—operating Relative Humidity 20 to 80% Air temperature—print quality assurance...
7558-xxx Previous Media handling specifications Input and output sources Next Sheet numbers are assuming Lexmark X950 Lexmark X952 Lexmark X954 20 lb. xerographic paper Standard input sources Go Back Media trays 520 sheets • 520 sheets • 520 sheets • 1560 sheets •...
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7558-xxx Previous ✔ —Supported ✘ —Not supported Next Input source Go Back ✔ ✘ ✔ ✔ ✘ ✔ ✔ ✔ Statement 140 x 216 mm ✔ ✘ ✔ ✔ ✘ ✔ ✔ ✔ Universal 64-297 mm x 148-432 mm ✘ ✘...
7558-xxx Media input type specifications Previous Printer The printer supports 60–120-g/m (16–74-lb) paper weights. The duplex unit supports 64–128-g/m (17–34-lb) paper weights. Next Note: Labels, transparencies, envelopes, and card stock always print at reduced speed. Go Back ✔ —Supported ✘ —Not supported Input type ✔...
7558-xxx The finisher standard bin and Bin 1 support 60–220-g/m (16–60-lb) paper weights. Bin 3 (booklet-maker) Previous supports 60–90-g/m (16–24-lb) paper weights plus one additional cover weighted up to 220 g/m (60 lb). ✔ —Supported ✘ —Not supported Next Go Back Input type ✔...
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7558-xxx Paper transport Previous • The paper capacity is 50 sheets. Finishing options are not supported in this bin. • Envelopes are routed here. • Universal paper is routed here when it is longer than 483 mm (19 in.) or shorter than 148 mm (6 in.). •...
7558-xxx Bin 2 (booklet-maker) Previous Bin 2 is available only when the booklet finisher is installed. The paper capacity of Bin 2 (booklet-maker) is 300 sheets or 20 sets of 15-sheet booklets. Bin 2 finishing features Next ✔ —Supported ✘ —Not supported Go Back Size...
7558-xxx Moisture content—The amount of moisture in paper affects both print quality and the ability of the printer • Previous to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.
LED (electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted Go Back with rigor and discipline.
7558-xxx Storing paper Previous Use these paper storage guidelines to help avoid jams and uneven print quality: For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most • label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative Next humidity between 40 and 60%.
Internal Solutions Port Image Transfer Unit Black Liquid Crystal Display LDAP Lightweight Directory Access Protocol Light-Emitting Diode Long-edge Fed Lexmark Embedded Solution LVPS Low Voltage Power Supply Magenta Megabyte Multi-function Printer Multipurpose Feeder Maximum Transmission Unit No Carbon Required Paper...
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7558-xxx Parts Packet Previous PPDS Personal Printer Data Stream Random Access Memory RFID Radio-frequency Identification Raster Imaging Processor Read Only Memory Next Service Engineer Short-edge Fed SMTP Simple Mail Transfer Protocol Go Back SNMP Simple Network Management Protocol Toner Patch Sensing Tandem Tray Module Uniform Resource Locator Universal Serial Bus...
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7558-xxx Previous Next Go Back Service Manual 1-18...
7558-xxx 2. Diagnostic information Previous Start Next CAUTION Unplug power cord from the electrical outlet before you connect or disconnect any cable or Go Back electronic board or assembly for personal safety and to prevent damage to the printer. Disconnect any connections between the printer and PCs/peripherals. To determine the corrective action necessary to repair a printer, look for the following information: Does the POR stop? Check •...
The following is an example of the events that occur during the POR sequence: Turn the machine on. Next The Lexmark splash screen appears with a progress bar in the center until the code is loaded. The scanner exposure lamp flashes several times. The fuser cooling fan turns on.
7558-xxx Previous Error codes and messages User status and attendance messages User primary message Explanation Next Adjusting color Wait for the process to complete. Change [paper source] Try one or more of the following: Go Back to [custom type name] •...
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7558-xxx User status and attendance messages Previous User primary message Explanation Change [paper source] Try one or more of the following: to [paper size] [paper • Touch Use current [paper source] to ignore the message and print from the type] load [orientation] selected tray.
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7558-xxx User status and attendance messages Previous User primary message Explanation Fax Station Number not The Fax Station Number has not been entered. Sending and receiving faxes is set up disabled until fax is configured properly. Try one or more of the following: Next •...
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7558-xxx User status and attendance messages Previous User primary message Explanation Load Manual Feeder Try one or more of the following: with [custom string] • Load the specified paper in the multipurpose feeder. Next • Touch Prompt each page, paper loaded to clear the message and continue printing.
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7558-xxx User status and attendance messages Previous User primary message Explanation Restore Held Jobs? Try one or more of the following: • Touch Continue to restore all held jobs stored on the printer hard disk. Next • Touch Do not restore if you do not want any print jobs to be restored. Scanner ADF Cover The ADF cover is open.
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7558-xxx User status and attendance messages Previous User primary message Explanation 36 Printer service Touch Continue to clear the message or contact customer support. required Next 37 Insufficient memory Try one or more of the following: to collate job • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.
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7558-xxx User status and attendance messages Previous User primary message Explanation 54 Standard network Try one or more of the following: software error • Touch Continue to continue printing. Next • Turn the printer off and then back on to reset the printer. •...
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7558-xxx User status and attendance messages Previous User primary message Explanation 62 Disk full Try one or more of the following: • Touch Continue to clear the message and continue processing. Next • Delete fonts, macros, and other data stored on the printer hard disk. •...
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7558-xxx User status and attendance messages Previous User primary message Explanation 88 Replace [color] The specified print or toner cartridge is empty. cartridge 1. Replace the specified cartridge. Next For instructions on replacing a cartridge, from the printer control panel, touch More Information.
7558-xxx Previous Paper jam error codes Error code Description Action Next 201 Paper Jam Jam is detected at the fuser or at the Go to “201-202 paper jams” on printer exit. page 3-34. 202 Paper Jam Jam is detected at the printer exit. Go to “203 paper jam”...
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7558-xxx 1xx service error codes Previous Error code Description Action 112.02 LED printhead (C) failure Open circuit detected in the LED Service printhead printhead. Next error Go to “112.02–112.04 LED printhead (C) signal failure” on page 2-44. 112.03 LED printhead (C) failure Open circuit detected in the LED Go Back Service printhead...
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7558-xxx 1xx service error codes Previous Error code Description Action 115.01 Multiple LED printhead power supply Power is not supplied correctly in more Service printhead failure than one LED printhead. Next error Go to “115.01 Multiple LED printhead power supply failure” on page 2-46.
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7558-xxx 1xx service error codes Previous Error code Description Action 115.12 Single LED printhead communication Communication failed between the upper Service printhead failure engine PCBA and one LED printhead. Next error Go to “115.12 Single LED printhead communication failure” on page 2-52.
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7558-xxx 1xx service error codes Previous Error code Description Action 121.08 Heat belt (rear) temperature increase The temperature is late in reaching a Service fuser error failure specified temperature within the specified Next time. Go to “121.08 Heat belt (rear) temperature increase failure”...
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7558-xxx 1xx service error codes Previous Error code Description Action 126.06 Fuser driver low voltage error Fuser driver voltage levels has not Service fuser error reached the specified value. Next Go to “126.06 Fuser driver low voltage error” on page 2-62 126.07 Fuser driver suge failure A surge in voltage is detected in the fuser.
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7558-xxx 1xx service error codes Previous Error code Description Action 151.01 Transfer belt motor failure The transfer belt motor is not functioning. Service engine error Go to “151.01 Transfer belt motor Next failure” on page 2-72. 151.02 First transfer contact/retract failure The first transfer contact/retract motor is Service engine error not functioning.
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7558-xxx 1xx service error codes Previous Error code Description Action 175.03 PC/developer drive motor cooling fan The PC/developer drive motor is not Service engine error failure functioning. Next Go to “175.03 PC/developer drive motor cooling fan failure” on page 2-80. 175.04 Front left cooling fan failure The front left cooling fan is not functioning.
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7558-xxx 1xx service error codes Previous Error code Description Action 191.12 Fuse 8 on the lower engine PCBA has A fuse has blown. Service engine error blown. Go to “191.12 Lower engine PCBA fuse Next 8 blown” on page 2-85. 191.13 Lower engine PCBA fuse 9 blown A fuse has blown.
7558-xxx Previous 2xx service error codes Error code Description Action Next 200.01 Sensor (registration) static jam Media remains detected by the sensor Paper jam (registration) after power on. Go to “200.01 Sensor (registration) Go Back static jam” on page 2-89. 200.03 Sensor (registration) late jam (feeding The media is late reaching the sensor...
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7558-xxx 2xx service error codes Previous Error code Description Action 202.03 Sensor (fuser exit) late jam The media is late reaching the sensor Paper jam (fuser exit) within the specified time after Next reaching the sensor (registration). Go to “202.03 Exit Sensor 1 Late Jam” on page 2-102.
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7558-xxx 2xx service error codes Previous Error code Description Action 242.03 Sensor (tray 2 feed out) late jam The media is late reaching the sensor (tray Paper jam 2 feed out) within the specified time after Next the feed from tray 3 or tray 4 has started. Go to “242.03/242.06 Sensor (tray 2 feed out) late jam”...
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7558-xxx 2xx service error codes Previous Error code Description Action 245.01 Sensor (tray 5 feed out) static jam Media remains detected by the sensor Paper jam (tray 5 feed out) after power on. Next Go to “245.01 Sensor (tray 5 feed out) static jam”...
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7558-xxx 2xx service error codes Previous Error code Description Action 282.05 Sensor (ADF pre-registration) lag jam The media reached the sensor (ADF pre- Scanner jam registration) but did not clear it within the Next specified time. Go to “282.05 Sensor (ADF pre registration) lag jam”...
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7558-xxx 2xx service error codes Previous Error code Description Action 285.03 Sensor (ADF inverter) late jam The media is late reaching the sensor Scanner jam (ADF inverter) within the specified time Next after the ADF registration motor has turned on (CCW). Go to “285.03 Sensor (ADF inverter) late jam”...
7558-xxx 2xx service error codes Previous Error code Description Action 295.03 Too short size jam The system detected a document with a Scanner jam length shorter than is allowed in the Slow Next Scan Direction. Go to “295.03 Too short size jam” on page 2-168.
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7558-xxx 3xx service error codes Previous Error code Description Action 381.06 Sensor (stapler carriage HP) lag error The sensor (stapler carriage HP) activated Service finisher error but did not clear within the specified time. Next Go to “381.06 Sensor (stapler carriage HP) lag jam”...
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7558-xxx 3xx service error codes Previous Error code Description Action 381.16 Sensor (punch cam HP) late error The sensing area of the sensor (punch Service finisher error cam HP) is not interrupted during the Next specified time after the punch unit starts moving to the home position.
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7558-xxx 3xx service error codes Previous Error code Description Action 381.28 Sensor (decurler cam HP) late error The sensor (decurler cam HP) didn’t Service finisher error activate within the specified time. Next Go to “381.26 Sensor (decurler cam HP) late jam” on page 2-192.
7558-xxx 3xx service error codes Previous Error code Description Action 381.38 Sensor (booklet knife HP) lag error The sensor (booklet knife HP) activated, Service finisher error but did not clear within the specified time. Next Go to “381.38 Sensor (booklet knife HP) lag jam”...
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7558-xxx 4xx service error codes Previous Error code Description Action 481.01 Sensor (finisher media entrance) static Media remains detected by the sensor Service finisher error (finisher media entrance). Next Go to “401.01 Sensor (finisher media entrance) static jam” on page 2-210.
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7558-xxx 4xx service error codes Previous Error code Description Action 486.01 Sensor (lower media exit) static jam Media remains detected by the sensor Service finisher error (lower media exit). Next Go to “486.01 Sensor (lower media exit) static jam” on page 2-226.
7558-xxx Previous 8xx service error codes Error code Description Action Next 841.00 Image pipeline ASIC failure The image pipeline for processing the data Service scanner that comes from the scanner, prior to being failure printed, has failed. Go Back Go to “841.00 Image pipeline ASIC failure”...
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7558-xxx 8xx service error codes Previous Error code Description Action 843.00 Sensor (scanner HP) failure An failure occurred while counting the Service scanner pulses of the scanner drive motor Next failure assembly. After the Carriage Motor turned on, the sensor (scanner HP) did not turn on within the specified time.
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7558-xxx 8xx service error codes Previous Error code Description Action 844.00 Exposure lamp failure A failure has occurred with the exposure Service scanner lamp. Next failure Go to “844.00 Exposure lamp failure” on page 2-249. 844.01 White reference/exposure lamp The large platen glass is not properly Go Back Service scanner Illumination failure...
7558-xxx 8xx service error codes Previous Error code Description Action 849.00 Hard drive/configuration ID mismatch The device does not have a hard drive Service hard drive installed, even though its configuration ID Next error indicates that a hard drive should be present.
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7558-xxx 9xx service error codes Previous Error code Description Action 940.04 IM logic failure A software control-related error has Service data error occurred. Next Go to “940.04 IM logic failure” on page 2-256. 951.xx RIP card assembly NVRAM failure A failure has occurred in the RIP card Go Back Service NVRAM assembly NVRAM.
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7558-xxx 9xx service error codes Previous Error code Description Action 995.00 Finisher NVM R/W failure A read/write error occurred on the NVM of Service finisher NVM the finisher controller card assembly. Next error Go to “995.00 Finisher NVM R/W failure” on page 2-260.
Note: Before troubleshooting, determine the operating system used when the error occured. If possible determine whether a PostScript or PCL file was sent to the device when the error occured. Ask the customer which Lexmark Solutions applications are installed on the device. Step Action and questions POR the device.
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Reinstall the memory, and send a print job to the Go to step 15. Go to step 16. device. Does the 900.xx error reoccur? Install a Lexmark recommended memory option. Send Go to step 31. Problem resolved a print job to the device. Does the 900.xx error reoccur? Go to step 17.
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7558-xxx Previous Step Action and questions Replace the modem. Restart the device. Go to step 31. Problem resolved Does the 900.xx error reoccur? Next Run a fax job. Go to step 31. Go to step 21. Does the 900.xx error reoccur? Go Back Go to step 22.
7558-xxx Previous Step Action and questions Contact your next level of support. You will need the following information for them: • Exact 900.xx error digits and complete error message • Printed menu settings page Next • Printed network settings page •...
7558-xxx 112.01 LED printhead (C) failure Previous Step Action and questions Check the LED Printhead (C) for Go to step 2. Install the LED Printhead (C) proper installation. properly. Next Is the LED Printhead (C) properly installed? Go Back Check the event log for the Go to step Replace the LED Printhead (C).
7558-xxx Previous Step Action and questions Check the event log for the Go to step Replace the LED Printhead (M). “113.02–113.04 LED history of errors that occurred. printhead signal failure (M)” on Go to “LED printhead removal” page 2-45. 1. Enter the Diagnostics Menu. on page 4-102.
7558-xxx 114.02–114.04 LED printhead (Y) signal failure Previous Step Action and questions Check the LED printhead. Go to step 2. Replace the connections. Replace the printhead flat data Next cable. Is the above component properly connected? Go Back Replace the LED printhead. Go to step 3.
7558-xxx 115.02 Single LED printhead power failure Previous Step Action and questions Check the LED printhead for Go to step 3. Replace the connections. proper connections. Next Is the above component properly connected? Go Back Replace the printhead flat data Go to step 3.
7558-xxx Previous Step Action and questions POR the machine. Replace the upper printer engine Problem resolved PCBA. Go to Does the error continue? “Upper printer engine PCBA removal” on page 4-187. Next 115.04 Single LED printhead download failure Go Back Step Action and questions Check the LED printhead for...
7558-xxx Previous Step Action and questions POR the machine. Replace the lower engine PCBA. Problem resolved Go to “Lower engine PCBA Does the error continue? removal” on page 4-104. Next Go to step 4. POR the machine. Replace the upper printer engine Problem resolved PCBA.
7558-xxx Previous Step Action and questions Replace the printhead flat data Go to step 3. Problem resolved cable Does the error remain? Next Replace the printhead interface Go to step 4. Problem resolved contact. Go Back Does the error remain? POR the machine.
7558-xxx Previous Step Action and questions Check the LED printhead for Go to step 3. Replace the connections. proper connections. Is the above component Next properly connected? Replace the printhead flat data Go to step 4. Problem resolved cable Go Back Does the error remain? Replace the printhead interface Go to step 5.
7558-xxx Previous Step Action and questions POR the machine. Replace the upper printer engine Problem resolved PCBA. Go to Does the error continue? “Upper printer engine PCBA removal” on page 4-187. Next 115.12 Single LED printhead communication failure Go Back Step Action and questions Check the LED printhead for...
7558-xxx Previous Step Action and questions Replace the printhead interface Go to step 3. Problem resolved contact. Does the error remain? Next POR the machine. Replace the lower engine PCBA. Problem resolved Go to “Lower engine PCBA Go Back Does the error continue? removal”...
7558-xxx 115.15 Tray module logic failure Previous Step Action and questions Check the tray module PCBA for Go to step 2. Replace the connections. proper connection. Next Is the above component properly connected? Go Back Replace the tray module PCBA. Go to step 3.
7558-xxx Previous Step Action and questions POR the machine. Replace the upper printer engine Problem resolved PCBA. Go to Does the error continue? “Upper printer engine PCBA removal” on page 4-187. Next 120.02 Fuser pressure roll retract motor failure Go Back Step Action and questions Check the fuser pressure roll...
7558-xxx Previous Step Action and questions POR the machine. Replace the upper printer engine Problem resolved PCBA. Go to Does the error continue? “Upper printer engine PCBA removal” on page 4-187. Next 121.02 Encoder pulse failure Go Back Step Action and questions Check the fuser assembly.
7558-xxx Previous Step Action and questions Replace the fuser assembly. Go Go to step 3. Problem resolved “Fuser assembly removal” on page 4-84. Next Does the error remain? POR the machine. Replace the upper printer engine Problem resolved PCBA. Go Back Go to Does the error continue? “Upper printer engine...
7558-xxx 121.07 Heat belt (center) temperature increase failure Previous Step Action and questions Check the fuser assembly. Go to step 2. Remove foreign particles, and replace the connections. Next Is the above component properly connected? Go Back Replace the fuser assembly. Go Go to step 3.
7558-xxx Previous Step Action and questions POR the machine. Replace the upper printer engine Problem resolved PCBA. Go to Does the error continue? “Upper printer engine PCBA removal” on page 4-187. Next 121.10 Heat belt rotation failure Go Back Step Action and questions Check the fuser assembly.
7558-xxx 121.13 Fuser thermostat failure Previous Step Action and questions Check the fuser assembly. Go to step 2. Remove foreign particles, and replace the connections. Next Is the above component properly connected? Go Back Replace the fuser assembly. Go Go to step 3. Problem resolved “Fuser assembly removal”...
7558-xxx Previous Step Action and questions Replace the upper printer engine Replace the fuser driver PCBA. Problem resolved PCBA. Go to “Fuser driver PCBA removal” on page 4-90. Go to “Upper printer engine PCBA removal” on page 4-187. Next Does the error continue? Go Back 126.03 Fuser driver communication failure Step...
7558-xxx 126.05 Fuser driver high voltage error Previous Step Action and questions Remove the fuser cooling fan. Go Go to step 2. Problem resolved “Fuser cooling fan removal” Next on page 4-84. Replace the fuser driver PCBA. Go to “Fuser driver PCBA Go Back removal”...
7558-xxx Previous Step Action and questions Replace the fuser driver PCBA. Go to step 3. Problem resolved Go to “Fuser driver PCBA removal” on page 4-90. Next Does the error remain? POR the machine. Replace the upper printer engine Problem resolved PCBA.
7558-xxx Previous Step Action and questions POR the machine. Replace the upper printer engine Problem resolved PCBA. Go to Does the error continue? “Upper printer engine PCBA removal” on page 4-187. Next 132.01 ATC sensor (K) failure Go Back Step Action and questions Check the path from the toner Go to step 2.
7558-xxx Previous Step Action and questions Check the developer motor for Go to step 8. Go to step 7. proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
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7558-xxx Previous Step Action and questions Check the toner dispense motor Go to step 6. Go to step 5. for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx 132.03 ATC sensor (M) failure Previous Step Action and questions Check the path from the toner Go to step 2. Remove the toner blockages, cartridge to the developer. including internal clogs inside the Next developer and toner cartridge. Is the above component free from obstacles? Go Back Check the ATC sensor PCB.
7558-xxx Previous Step Action and questions Check the developer motor for Replace the PC/developer drive Replace the connection. proper connection. motor. Go to “PC/developer drive Is the above component motor removal” on page 4-138. Next properly connected? POR the machine. Replace the lower engine PCBA.
7558-xxx Previous Step Action and questions Check the toner dispense motor Replace the toner dispense Replace the connections. for proper connection. motor. Go to “Toner dispense motor Is the above component removal” on page 4-170. Next properly connected? Check the developer motor for Go to step 8.
7558-xxx 140.01 Registration drive motor failure Previous Step Action and questions Check the registration motor for Go to step 3. Go to step 2. proper operation. Next When performing motor tests, ensure that all cover and Go Back door interlock switches are overridden.
7558-xxx Previous Step Action and questions Check the drum motor for proper Replace the PC/developer drive Replace the connections. connection. motor. Go to “PC/developer drive motor removal” on page 4-138. Is the above component Next properly connected? POR the machine. Replace the lower engine PCBA.
7558-xxx 151.01 Transfer belt motor failure Previous Step Action and questions Check the transfer belt motor for Go to step 3. Go to step 2. proper operation. Next When performing motor tests, ensure that all cover and Go Back door interlock switches are overridden.
7558-xxx Previous Step Action and questions Check the sensor (1st transfer Replace the 1st transfer retract Replace the connections. rolls retract HP) for proper clutch assembly. connection. Go to “1st transfer retract clutch assembly removal” on Next Is the above component page 4-26.
7558-xxx Previous Step Action and questions Check the sensor (2nd transfer Replace the printer left duplex Replace the connections. roll retract HP) for proper door assembly. Go to “Printer connection. left duplex door assembly removal” on page 4-142. Next Is the above component properly connected? Check the 2nd transfer roller Go to step 5.
7558-xxx Previous Step Action and questions Check the developer motor for Replace the PC/developer drive Replace the connections. proper connection. motor. Go to “PC/developer drive motor removal” on page 4-138. Is the above component Next properly connected? POR the machine. Replace the lower engine PCBA.
7558-xxx 156.01 Toner dispense motor (C) failure Previous Step Action and questions Replace the toner cartridge. Go to step 2. Problem resolved Next Does the error remain? Check the toner smart chip PCB. Go to step 3. Replace the connections. Go Back Is the above component properly connected?
7558-xxx Previous Step Action and questions Check the toner dispense motor Go to step 5. Go to step 4. for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx Previous Step Action and questions Check the toner dispense motor Go to step 5. Go to step 4. for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx 172.01 Front upper cooling fan failure Previous Step Action and questions Check the front upper cooling fan. Go to step 2. Replace the connections. Next Is the above component properly connected? Go Back Replace the front upper cooling Go to step 3. Problem resolved fan.
7558-xxx Previous Step Action and questions POR the machine. Replace the lower engine PCBA. Problem resolved Go to “Lower engine PCBA Does the error continue? removal” on page 4-104. Next 175.01 Front right cooling fan failure Go Back Step Action and questions Check the front right cooling fan.
7558-xxx Previous Step Action and questions Replace the front left cooling fan. Go to step 3. Problem resolved Go to “Front left cooling fan removal” on page 4-78. Next Does the error continue? POR the machine. Replace the upper printer engine Problem resolved PCBA.
7558-xxx 175.07 Fuser driver PCBA cooling fan failure Previous Step Action and questions Check the fuser driver PCBA Go to step 2. Replace the connections. cooling fan. Next Is the above component properly connected? Go Back Replace the fuser driver PCBA Go to step 3.
7558-xxx 191.02–191.05 Upper engine PCBA fuse blown Previous Step Action and questions POR the machine. Go to step 2. Problem resolved Next Does the error remain? Check the upper engine PCBA. Replace the upper engine PCBA. Replace the connections. Go Back Go to “Lower engine PCBA Is the above component...
7558-xxx 191.08 Lower engine PCBA fuse 4 blown Previous Step Action and questions Warning: Remove the cause of Go to step 2. Replace the faulty parts, or repair blown fuse before replacing the the circuits. Next lower engine PCBA. Check the following parts circuits for overcurrent and overvoltage: Go Back •...
7558-xxx Previous Step Action and questions POR the machine. Replace the lower engine PCBA. Problem resolved Go to “Lower engine PCBA Does the error continue? removal” on page 4-104. Next 191.11 Lower engine PCBA fuse 7 blown Go Back Step Action and questions Warning: Remove the cause of Go to step 2.
7558-xxx 191.13 Lower engine PCBA fuse 9 blown Previous Step Action and questions Warning: Remove the cause of Go to step 2. Replace the faulty parts, or repair blown fuse before replacing the the circuits. Next lower engine PCBA. Check the toner dispense motor (Y, M, C, K) for overcurrent and Go Back overvoltage.
7558-xxx 191.16 Lower engine PCBA fuse 12 blown Previous Step Action and questions Warning: Remove the cause of Go to step 2. Replace the faulty parts, or repair blown fuse before replacing the the circuits. Next lower engine PCBA. Check the following parts circuits for overcurrent and overvoltage: Go Back •...
7558-xxx 191.19 Upper engine PCBA access failure Previous Step Action and questions POR The machine. Go to step 2 Problem resolved Next Does the error continue? Turn the power OFF and check Turn the power OFF, and replace Problem resolved Go Back whether there is poor connection the upper printer engine...
7558-xxx 191.24 Lower engine PCBA fuse 15 blown Previous Step Action and questions Warning: Remove the cause of Go to step 2 Replace the faulty parts, or repair blown fuse before replacing the the circuits. Next lower engine PCBA. Check the upper redrive assembly circuits for overcurrent Go Back and overvoltage:...
7558-xxx Previous Step Action and questions Check the sensor (registration) Replace the registration/transport Replace the connections. for proper connection. roll assembly. Go to “Registration/transport Is the above component roller assembly removal” on Next page 4-149. properly connected? Check the registration/transport Go to step 5.
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7558-xxx Previous Step Action and questions Check the registration drive Go to step 6. Go to step 5. motor for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx Previous Step Action and questions POR the machine, and perform a Replace the upper printer engine Problem resolved PRINT test. PCBA. Go to Go to “PRINT TESTS” on “Upper printer engine page 3-25. PCBA removal” on page 4-187. Next Does the error continue? Go Back 200.03 Sensor (registration) late jam (feeding from the MPF)
7558-xxx Previous Step Action and questions Check the media transport/MPF Go to step 8. Go to step 7. drive motor for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1.
Page 144
7558-xxx Previous Step Action and questions Check the 2nd transfer roller. Go to step 4. Clean or replace the 2nd transfer roller. Go to Is the above component free of “2nd transfer roller excess wear and removal” on page 4-28. Next contamination? Check the sensor (registration)
7558-xxx Previous Step Action and questions Check the media transport/MPF Go to step 10. Go to step 9. drive motor assembly for proper operation. When performing Next motor tests, ensure that all cover and door interlock switches are Go Back overridden.
Page 146
7558-xxx Previous Step Action and questions Check the sensor (registration) Replace the media transport/MPF Replace the connections. for proper connection. drive motor. Go to “Media transport/MPF Is the above component drive motor removal” on Next properly connected? page 4-124. Check the registration motor for Go to step 7.
Page 147
7558-xxx Previous Step Action and questions Check the media transport/MPF Go to step 11. Go to step 10. drive motor for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1.
7558-xxx Previous Step Action and questions Check the tray module lower Go to step 7. Go to step 6. transport motor for proper operation. When performing Next motor tests, ensure that all cover and door interlock switches are Go Back overridden.
7558-xxx Previous Step Action and questions Check the sensor (media on belt) Replace the sensor (media on Replace the connection. for proper connection. belt). Go to “Sensor (media on belt) Is the above component removal” on page 4-155. Next properly connected? Perform a print test.
Page 150
7558-xxx Previous Step Action and questions Check the registration drive Replace the registration drive Replace the connection. motor for proper connection. motor. Go to “Registration drive motor Is the above component removal” on page 4-147. Next properly connected? Check the 2nd transfer roller Go to step 8.
7558-xxx Previous Step Action and questions Check the registration clutch for Go to step 12. Go to step 11. proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx Previous Step Action and questions Perform a print test. Go to Replace the Upper printer engine Problem resolved card assembly. “PRINT TESTS” on page 3-25. Go to “Upper printer engine Does the error continue? PCBA removal” on page 4-187. Next 202.03 Exit Sensor 1 Late Jam Go Back...
Page 153
7558-xxx Previous Step Action and questions Check the 2nd transfer roller Go to step 8. Go to step 7. contact retract motor assembly for proper operation. When performing Next motor tests, ensure that all cover and door interlock switches are Go Back overridden.
Page 154
7558-xxx Previous Step Action and questions Check the media transport/MPF Go to step 12. Go to step 11. drive motor assembly for proper operation. When performing Next motor tests, ensure that all cover and door interlock switches are Go Back overridden.
7558-xxx 202.04/202.05 Sensor (fuser exit) lag jam Previous Step Action and questions Check the media path. Go to step 2. Remove any media or media fragments. Next Is the media path free of any media fragments? Go Back Check the sensor (fuser exit) for Go to step 2.
7558-xxx Previous Step Action and questions Check the lower redrive shift Go to step 8. Go to step 7. motor assembly for proper operation. When performing Next motor tests, ensure that all cover and door interlock switches are Go Back overridden.
7558-xxx “202.04/202.05 Sensor (fuser exit) lag jam” on page 2-105. Previous 203.01 Sensor (upper redrive) static jam Step Action and questions Next Check the media path. Go to step 2. Remove any media or media fragments. Go Back Is the media path free of any media fragments? Check the sensor (upper redrive) Go to step 4.
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7558-xxx Previous Step Action and questions Check the upper redrive rolls for Go to step 3. Replace the upper redrive wear. assembly. Go to “Upper redrive assembly Is the above component free of removal” on page 4-189. Next excess wear and damage? Check the sensor (upper redrive) Go to step 5.
7558-xxx Previous Step Action and questions Check the upper redrive diverter Go to step 9. Go to step 8. gate for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1.
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7558-xxx Previous Step Action and questions Check the sensor (upper redrive) Go to step 5. Go to step 4. for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch PRINTER SENSOR TESTS. 4. Touch Sensor (upper Go Back redrive) Does the display on the...
7558-xxx 230.01 Sensor (duplex wait) static jam Previous Step Action and questions Check the media path. Go to step 2. Remove any media or media fragments. Next Is the media path free of any media fragments? Go Back Check the sensor (duplex wait) Go to step 4.
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7558-xxx Previous Step Action and questions Check the sensor (duplex wait ) Go to step 4. Go to step 3. for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch PRINTER SENSOR TESTS. 4. Touch Sensor (duplex wait). Go Back Does the display on the operator panel change every...
Page 163
7558-xxx Previous Step Action and questions Check upper redrive motor for Go to step 9. Go to 8. proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
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7558-xxx 232.03 Sensor (registration) late jam (duplex direct) Previous Step Action and questions Check the media path. Go to step 2. Remove any media or media fragments. Next Is the media path free of any media fragments? Go Back Check the duplex rolls for wear. Go to step 3.
7558-xxx Previous Step Action and questions POR the machine, and perform a Replace the upper printer engine Problem resolved print test. Go to PCBA. “PRINT TESTS” on page 3-25. Go to “Upper printer engine PCBA removal” on page 4-187. Next Does the error continue? 242.01 Sensor (tray 2 feed out) static jam Go Back...
7558-xxx 242.03/242.06 Sensor (tray 2 feed out) late jam Previous Step Action and questions Check the media path. Go to step 2. Remove any media or media fragments. Next Is the media path free of any media fragments? Go Back Check the pick rollers for wear.
7558-xxx Previous Step Action and questions Check the tray module upper Replace the tray module upper Replace the connections. transport motor for proper transport motor. Go to “Tray connection. module upper transport motor removal” on page 4-287. Next Is the above component properly connected? POR the machine, and perform a Replace the lower engine PCBA.
7558-xxx Previous Step Action and questions Check the sensor (tray 2 feed Clean or replace the sensor (tray Replace the connection. out) for proper connection. 2 feed out). Go to “Sensor (tray module feedout) removal” on page 4-273. Is the above component Next properly connected? Check the tray module upper...
7558-xxx Previous Step Action and questions Check the sensor (tray 3 feed Go to step 4. Go to step 3. out) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch PRINTER SENSOR TESTS. 4. Touch Sensor (tray 3 feed Go Back out).
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7558-xxx Previous Step Action and questions Check the sensor (tray 3 feed Go to step 6. Go to step 5. out) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch PRINTER SENSOR TESTS. 4. Touch Sensor (tray 3 feed Go Back out).
7558-xxx Previous Step Action and questions POR the machine, and perform a Replace the upper printer engine Problem resolved print test. Go to PCBA. “PRINT TESTS” on page 3-25. Go to “Upper printer engine PCBA removal” on page 4-187. Next Does the error continue? 243.06 Sensor (tray 3 feed out) late jam Go Back...
7558-xxx Previous Step Action and questions Check the tray module upper Go to step 8. Go to step 7. transport motor for proper operation. When performing Next motor tests, ensure that all cover and door interlock switches are Go Back overridden.
7558-xxx Previous Step Action and questions Check the sensor (tray 4 feed Go to step 4. Go to step 3. out) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch PRINTER SENSOR TESTS. 4. Touch Sensor (tray 4 feed Go Back out).
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7558-xxx Previous Step Action and questions Check the sensor (tray 4 feed Go to step 6. Go to step 5. out) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch PRINTER SENSOR TESTS. 4. Touch Sensor (tray 4 feed Go Back out).
7558-xxx Previous Step Action and questions Check the tray module upper Go to step 10. Go to step 9. transport motor for proper operation. When performing Next motor tests, ensure that all cover and door interlock switches are Go Back overridden.
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7558-xxx Previous Step Action and questions Check the transport rollers for Go to step 4. Replace the transport rollers. wear. Go to “Tray module transport rollers removal” on page 4-286. Is the above component free of Next excess wear and damage? Check the sensor (tray 4 feed Go to step 6.
7558-xxx Previous Step Action and questions Check the tray module upper Go to step 10. Go to step 9. transport motor for proper operation. When performing Next motor tests, ensure that all cover and door interlock switches are Go Back overridden.
7558-xxx Previous Step Action and questions Check the connection between Replace the tray module Replace the connections. the lower engine PCBA and the controller PCBA. tray module controller PCBA. Go to “HCF controller card PCBA removal” on page 4-429. Next Are the above components Go to step 4.
7558-xxx Previous Step Action and questions Check the HCF feed lift motor for Replace the HCF feed lift motor. Replace the connections. proper connection. Go to “HCF feed lift motor removal” on page 4-430. Is the above component Next properly connected? Check the HCF transport motor Go to step 9.
7558-xxx Previous Step Action and questions Check the sensor (tray 5 feed Clean or replace the sensor (tray Replace the connection. out) for proper connection. 5 feed out). Go to “HCF sensor (tray 5 feedout) removal” on page 4-443. Is the above component Next properly connected? Check the HCF transport motor...
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7558-xxx Previous Step Action and questions Check the transport rollers for Go to step 4. Replace the transport rollers. wear. Go to “HCF transport roller kit removal” on page 4-449. Is the above component free of Next excess wear and damage? Check the sensor (tray 5 feed Clean or replace the sensor (tray Replace the connection.
7558-xxx Previous Step Action and questions Check the the HCF controller Replace the HCF controller card Replace the connections. card PCBA for proper connection. PCBA. Go to “HCF controller card PCBA removal” on page 4-429. Is the above component Next Go to step 10.
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7558-xxx Previous Step Action and questions Check the registration motor for Go to step 7. Go to step 6. proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
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7558-xxx Previous Step Action and questions Check the fuser drive motor for Go to step 11. Go to step 10. proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx Previous Step Action and questions Check the registration clutch for Go to step 15. Go to step 14. proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx Previous Step Action and questions Check the sensor (MPF media Replace the MPF tray feeder. Go Replace the connections. out) for proper connection. “MPF tray feeder removal” on page 4-128. Is the above component Next properly connected? Check the MPF feed/lift motor for Go to step 7.
Page 187
7558-xxx Previous Step Action and questions Check the sensor (MPF feed out) Go to step 5. Go to step 4. for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch PRINTER SENSOR TESTS. 4. Touch Sensor (MPF feed Go Back out).
7558-xxx 281.03 Sensor (ADF feed out) late jam Previous Step Action and questions Check the media path. Go to step 2. Remove any media or media fragments. Next Is the media path free of any media fragments? Go Back Check the ADF rollers for wear. Go to step 3.
7558-xxx Previous Step Action and questions Place an undamaged document Replace the ADF controller Problem resolved in the ADF, and perform an ADF PCBA. Go to “ADF controller test. PCBA removal” on page 4-203. Next Does the error remain? 282.01 Sensor (ADF pre registration) static jam Go Back Step Action and questions...
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7558-xxx Previous Step Action and questions Check the sensor (ADF pre Go to step 4. Go to step 3. registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch ADF/SCANNER SENSOR TESTS. 4. Touch Sensor (ADF pre Go Back registration).
7558-xxx 282.05 Sensor (ADF pre registration) lag jam Previous Step Action and questions Check the original document Go to step 2. Remove damaged original condition. document, and replace with a Next new undamaged original document. Perform an ADF test. Is the original document free of If the problem remains, then go to paper clips and staples as well step 2.
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7558-xxx Previous Step Action and questions Check the ADF registration motor Go to step 8. Go to step 7. for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx 282.13 Sensor (ADF pre registration) late jam (side 2) Previous Step Action and questions Check the media path. Go to step 2. Remove any media or media fragments. Next Is the media path free of any media or media fragments? Go Back Check the ADF rollers for wear.
7558-xxx Previous Step Action and questions Check the ADF registration motor Replace the ADF registration Replace the connections. for proper connection. motor. Go to “ADF registration motor removal” on page 4-218. Is the above component Next properly connected? Check the ADF nip release Go to step 10.
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7558-xxx Previous Step Action and questions Check the sensor (ADF Go to step 5. Go to step 4. registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch ADF/SCANNER SENSOR TESTS. 4. Touch Sensor (ADF Go Back registration).
7558-xxx Previous Step Action and questions Check the ADF registration motor Replace the ADF registration Replace the connections. for proper connection. motor. Go to “ADF registration motor removal” on page 4-218. Is the above component Next properly connected? Place an undamaged document Replace the ADF controller Problem resolved in the ADF, and perform an ADF...
Page 197
7558-xxx Previous Step Action and questions Check the ADF rollers for wear. Go to step 3. Replace the ADF feed/pick roller assembly. Go to “ADF feed/pick roller assembly removal” on Is the ADF feed/pick roller page 4-210. assembly or the ADF Next separation roller guide free of excess wear?
7558-xxx Previous Step Action and questions Place an undamaged document Replace the ADF controller Problem resolved in the ADF, and perform an ADF PCBA. Go to “ADF controller test. PCBA removal” on page 4-203. Next Does the error remain? 283.05 Sensor (ADF registration) lag jam Go Back Step Action and questions...
Page 199
7558-xxx Previous Step Action and questions Check the sensor (ADF pre Go to step 8. Go to step 7. registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch ADF/SCANNER SENSOR TESTS. 4. Touch Sensor (ADF pre Go Back registration).
7558-xxx Previous Step Action and questions Check the ADF feed motor for Go to step 12. Go to step 11. proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
Page 201
7558-xxx Previous Step Action and questions Check the sensor (ADF pre Replace the sensor (ADF pre Replace the connections. registration) for proper registration). Go to “Sensor connection. (ADF pre-registration) removal” on page 4-244. Next Is the above component properly connected? Check the sensor (ADF Go to step 7.
7558-xxx Previous Step Action and questions Check the ADF nip release Go to step 11. Go to step 10. solenoid for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1.
Page 203
7558-xxx Previous Step Action and questions Check the sensor (ADF Replace the sensor (ADF Replace the connections. registration) for proper registration). Go to “Sensor connection. (ADF registration) removal” on page 4-247. Next Is the above component properly connected? Check the sensor (ADF pre Go to step 7.
7558-xxx Previous Step Action and questions Check the ADF feed motor for Go to step 11. Go to step 10. proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx Previous Step Action and questions Check the sensor (ADF inverter) Replace the sensor (ADF Replace the connections. for proper connection. inverter). Go to “Sensor (ADF inverter) removal” on page 4-244. Is the above component Next properly connected? Place an undamaged document Replace the ADF controller Problem resolved in the ADF, and perform an ADF...
7558-xxx Previous Step Action and questions Check the ADF registration motor Go to step 7. Go to step 6. for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
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7558-xxx Previous Step Action and questions Check the sensor (ADF Go to step 6. Go to step 5. registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch ADF/SCANNER SENSOR TESTS. 4. Touch Sensor (ADF Go Back registration).
7558-xxx Previous Step Action and questions Check the ADF registration motor Replace the ADF registration Replace the connections. for proper connection. motor. Go to “ADF registration motor removal” on page 4-218. Is the above component Next properly connected? Check the ADF nip release Go to step 12.
Page 209
7558-xxx Previous Step Action and questions Check the sensor (ADF Go to step 5. Go to step 4. registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch ADF/SCANNER SENSOR TESTS. 4. Touch Sensor (ADF Go Back registration).
7558-xxx Previous Step Action and questions Check the ADF registration motor Replace the ADF registration Replace the connections. for proper connection. motor. Go to “ADF registration motor removal” on page 4-218. Is the above component Next properly connected? Place an undamaged document Replace the ADF controller Problem resolved in the ADF, and perform an ADF...
7558-xxx Previous Step Action and questions Check the sensor (ADF inverter) Go to step 7. Go to step 6. for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch ADF/SCANNER SENSOR TESTS. 4. Touch Sensor (ADF Go Back inverter).
7558-xxx Previous Step Action and questions Check the sensor (ADF scan Go to step 4. Go to step 3. width 1) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch ADF/SCANNER SENSOR TESTS. 4. Touch Sensor (ADF scan Go Back width 1).
7558-xxx Previous Step Action and questions Place an undamaged document Replace the ADF controller Problem resolved in the ADF, and perform an ADF PCBA. Go to “ADF controller test. PCBA removal” on page 4-203. Next Does the error remain? 289.01 Sensor (ADF scan width 3) static jam Go Back Step Action and questions...
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7558-xxx Previous Step Action and questions Check the sensor (ADF Go to step 4. Replace the ADF document tray. document tray width 1) for proper Go to “ADF document tray operation. removal” on page 4-205. th 3) for proper operation. Next 1.
7558-xxx Previous Step Action and questions Perform a POR. Replace the ADF controller Problem resolved PCBA. Go to Does the error remain when the “ADF controller PCBA power is turned off/on? removal” on page 4-203. Next Go to step 5. Place an undamaged document Replace the RIP PCBA.
Page 216
7558-xxx Previous Step Action and questions Check the sensor (ADF Go to step 6. Go to step 5. document tray width 2) for proper operation. th 3) for proper operation. Next 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. 3.
Page 217
7558-xxx Previous Step Action and questions Check the sensor (ADF scan Replace the sensor (ADF scan Replace the connection. width 1) for proper connection. width 1). Go to “Sensor (ADF scan width Is the above component 1) removal” on page 4-251.
7558-xxx 295.03 Too short size jam Previous Step Action and questions Check the document size. Go to step 2. Insert the proper size document into the ADF. Next Is the correct size document being inserted into the ADF? Go Back Check the sensor (ADF pre Go to step 3.
7558-xxx 381.01 Sensor (front tamper HP) late jam Previous Step Action and questions Check the tamper mechanism by Go to step 2. Replace the media compiler unit moving it manually. assembly. Go to “Media Next compiler unit assembly removal” on page 4-365.
7558-xxx 381.02 Sensor (front tamper HP) lag jam Previous Step Action and questions Check the tamper mechanism by Go to step 2. Replace the media compiler unit moving it manually. assembly. Go to “Media Next compiler unit assembly removal” on page 4-365.
7558-xxx 381.03 Sensor (rear tamper HP) late jam Previous Step Action and questions Check the tamper mechanism by Go to step 2. Replace the media compiler unit moving it manually. assembly. Go to “Media Next compiler unit assembly removal” on page 4-365.
7558-xxx 381.04 Sensor (rear tamper HP) lag jam Previous Step Action and questions Check the tamper mechanism by Go to step 2. Replace the media compiler unit moving it manually. assembly. Go to “Media Next compiler unit assembly removal” on page 4-365.
7558-xxx 381.05 Sensor (stapler carriage HP) late jam Previous Step Action and questions Check the stapler by moving it Go to step 2. Remove obstructions. manually. Next Does the above component slide back and forth properly? Go Back Check the sensor (stapler Go to step 4.
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7558-xxx 381.06 Sensor (stapler carriage HP) lag jam Previous Step Action and questions Check the stapler by moving it Go to step 2. Remove obstructions. manually. Next Does the above component slide back and forth properly? Go Back Check the sensor (stapler Go to step 4.
7558-xxx 381.07 Stapler unit failure Previous Step Action and questions Check the stapler unit for proper Go to step 2. Replace the connections. connection. Next Is the above component properly connected? Go Back Check the stapler unit for wear. Go to step 3. Replace the stapler unit assembly.
7558-xxx Previous Step Action and questions Check the clamp drive motor for Go to step 5. Go to step 4. proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx Previous Step Action and questions Check the media eject clamp Go to step 5. Go to step 4. motor for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1.
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7558-xxx Previous Step Action and questions Check the eject shaft roller motor Go to step 5. Go to step 4. assembly for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1.
7558-xxx 381.11 Sensor (media eject shaft HP) lag jam Previous Step Action and questions Check the sensor (media eject Go to step 3. Go to step 2. shaft HP) for proper operation. Next 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. 3.
7558-xxx Previous Step Action and questions Check the media eject clamp Go to step 7. Go to step 6. clutch for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1.
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7558-xxx Previous Step Action and questions Check the sensor (stacker bin Replace the sensor (stacker bin Replace the connection. level encoder) for proper level encoder). Go to “Sensor connection. (stacker bin level encoder) removal” on page 4-402. Next Is the above component properly connected? Check the sensor (stacker bin Go to step 6.
7558-xxx Previous Step Action and questions Check the stacker bin lift motor Go to step 8. Go to step 7. for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1.
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7558-xxx Previous Step Action and questions Check the sensor (stacker bin Go to step 5. Go to step 4. level F) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch FINISHER SENSOR TESTS. 4. Touch Sensor (Stacker bin Go Back level 2).
7558-xxx Previous Step Action and questions Check the stacker bin lift motor Go to step 10. Go to step 9. for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1.
Page 235
7558-xxx Previous Step Action and questions Replace the sensor (stacker bin Replace the connection. Is the sensor (stacker bin no no media). Go to media) properly connected? “Sensor (stacker bin upper limit) or sensor (stacker bin no media) Next removal” on page 4-403.
7558-xxx Previous Step Action and questions Check the sensor (stacker bin Replace the sensor (stacker bin Replace the connection. level encoder) for proper level encoder). Go to “Sensor connection. (stacker bin level encoder) removal” on page 4-402. Next Is the above component properly connected? Check the stacker bin lift motor Go to step 12.
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7558-xxx Previous Step Action and questions Check the sensor (punch unit Replace the appropriate sensor Replace the connection. side reg 1) connection. (punch unit side reg pair). Go to “Sensor (punch unit side registration pair) with bracket Is the above component Next removal”...
7558-xxx 381.16 Sensor (punch cam HP) late jam Previous Step Action and questions Check the punch rack gear by Go to step 2. Remove obstacles. moving it manually. Next Does the above component slide back and forth properly? Go Back Check the sensor (punch cam Go to step 4.
7558-xxx 381.17 Sensor (punch cam HP) lag jam Previous Step Action and questions Check the punch rack gear by Go to step 2. Remove obstructions. moving it manually. Next Does the above component slide back and forth properly? Go Back Check the sensor (punch unit HP) Go to step 4.
7558-xxx 381.18 Sensor (punch carriage shift HP) late jam Previous Step Action and questions Check the punch carriage by Go to step 2. Remove obstacles. moving it manually. Next Does the above component slide back and forth properly? Go Back Check the sensor (punch Go to step 4.
7558-xxx 381.19 Sensor (punch carriage shift HP) lag jam Previous Step Action and questions Check the punch carriage by Go to step 2. Remove obstacles. moving it manually. Next Does the above component slide back and forth properly? Go Back Check the sensor (punch Go to step 4.
7558-xxx 381.26 Sensor (decurler cam HP) late jam Previous Step Action and questions Check the sensor (decurler cam Go to step 3. Go to step 2. HP) for proper operation. Next 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. 3.
7558-xxx Previous Step Action and questions Replace the bridge drive motor. Replace the connection. Is the bridge drive motor Go to properly connected? “Bridge drive motor removal” on page 4-303. Next Perform a POR. Replace the finisher controller Problem resolved PCBA.
7558-xxx Previous Step Action and questions Check the bridge drive motor for Go to step 7. Go to step 6. proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
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7558-xxx Previous Step Action and questions Check the sensor (booklet front Go to step 7. Go to step 6. tamper HP) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch FINISHER SENSOR TESTS. 4. Touch Sensor (booklet front Go Back tamper HP).
7558-xxx 381.31 Sensor (booklet front tamper HP) lag jam Previous Step Action and questions Check the booklet unit interface Go to step 2. Replace the booklet unit interface connector assembly. contact. Next Is the above component free of damage? Go Back Check the main connector on the Go to step 3.
7558-xxx Previous Step Action and questions Check the booklet front tamper Go to step 6. Go to step 5. motor for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1.
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7558-xxx Previous Step Action and questions Check the booklet end guide by Go to step 5. Remove obstructions. moving it manually. Does the above component Next slide up and down properly? Check the sensor (booklet end Go to step 7. Go to step 6.
7558-xxx 381.33 Sensor (booklet rear tamper HP) late jam Previous Step Action and questions Check the booklet unit interface Go to step 2. Replace the booklet unit interface connector assembly. contact. Next Is the above component free of damage? Go Back Check the main connector on the Go to step 3.
7558-xxx Previous Step Action and questions Check the booklet rear tamper Go to step 6. Go to step 5. motor for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1.
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7558-xxx Previous Step Action and questions Check the booklet rear tamper by Go to step 5. Remove obstructions. moving it manually. Does the above component Next slide back and forth properly? Check the sensor (booklet rear Go to step 7. Go to step 6.
7558-xxx 381.35 Sensor (booklet knife folding) failure Previous Step Action and questions Check the booklet unit interface Go to step 2. Replace the booklet unit interface connector assembly. contact. Next Is the above component free of damage? Go Back Check the main connector on the Go to step 3.
7558-xxx Previous Step Action and questions Check the booklet folding/exit Replace the booklet folding/exit Replace the connection. drive motor. drive motor assembly. Go to “Booklet folding/exit drive motor assembly removal” on Is the above component Next page 4-326. properly connected? Perform a POR.
7558-xxx Previous Step Action and questions Perform a POR. Replace the booklet controller Problem resolved card assembly. Go to “Booklet controller card assembly Does the error continue when removal” on page 4-322. the power is turned off/on? Next 381.37 Sensor (booklet knife HP) late jam Go Back Step Action and questions...
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7558-xxx Previous Step Action and questions Check the booklet knife solenoid Go to step 8. Go to step 7. for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx 381.38 Sensor (booklet knife HP) lag jam Previous Step Action and questions Check the booklet unit interface Go to step 2. Replace the booklet unit interface connector assembly. contact. Next Is the above component free of damage? Go Back Check the main connector on the Go to step 3.
7558-xxx Previous Step Action and questions Check the booklet knife solenoid. Replace the booklet knife Replace the connection. solenoid. Go to “Booklet fold solenoid removal” on Is the above component page 4-325. properly connected? Next Check the booklet folding/exit Go to step 10. Go to step 9.
7558-xxx Previous Step Action and questions Check the main connector on the Go to step 4. Replace the booklet sensor booklet unit sensor interface interface cable assembly. cable assembly. Next Is the above component free of damage? Check the main connector on the Go to step 5.
7558-xxx Previous Step Action and questions Check the sensor (booklet Go to step 6. Go to step 5. compiler media entrance) for proper operation. 1. Enter the Diagnostics Menu. Next 2. Touch SENSOR TESTS. 3. Touch FINISHER SENSOR TESTS. Go Back 4.
7558-xxx 401.01 Sensor (finisher media entrance) static jam Previous Step Action and questions Check the media path. Go to step 2. Remove any media or media fragments. Next Is the media path free of any media fragments? Go Back Check the sensor (finisher media Go to step 4.
7558-xxx Previous Step Action and questions Check the sensor (bridge media Go to step 5. Go to step 4. entrance) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch FINISHER SENSOR TESTS. 4. Touch Sensor (bridge media Go Back entrance).
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7558-xxx Previous Step Action and questions Check the bridge unit media Go to step 3. Clean or replace the bridge unit transport rollers. assembly. Go to “Bridge unit assembly Are the bridge unit media removal” on page 4-305. Next transport rollers free of excess wear and contamination? Check the sensor (bridge media Go to step 5.
7558-xxx 402.01 Sensor (bridge media exit) static jam Previous Step Action and questions Check the sensor (bridge unit Go to step 4. Go to step 2. media exit) for proper operation. Next 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. 3.
7558-xxx Previous Step Action and questions Perform a print test. Replace the finisher controller Problem resolved card assembly. Go to Does the error remain? “Finisher PCBA removal” on page 4-353. Next 402.03 Sensor (bridge media exit) late jam Go Back Step Action and questions Check the media path.
7558-xxx Previous Step Action and questions POR the machine, and perform a Replace the finisher controller Problem resolved print test. Go to card assembly. “PRINT TESTS” on page 3-25. Go to “Finisher PCBA removal” on page 4-353. Next Does the error continue? POR the machine, and perform a Replace the upper printer engine Problem resolved...
7558-xxx 481.03 Sensor (finisher media entrance) late jam Previous Step Action and questions Check the media path. Go to step 2. Remove any media or media fragments. Next Is the media path free of any media fragments? Go Back Check the sensor (finisher media Go to Step 4.
7558-xxx Previous Step Action and questions Check the sensor (diverter gate) Go to Step 4. Go to Step 3. for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch FINISHER SENSOR TESTS. 4. Touch Sensor (diverter Go Back gate).
7558-xxx Previous Step Action and questions Check the sensor (diverter gate) Replace the sensor (diverter Replace the connections. for proper connection. gate) Go to “Sensor (diverter gate) Is the above component removal” on page 4-390. Next properly connected? Check the finisher controller Go to Step 5.
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7558-xxx Previous Step Action and questions Check the buffer/transport motor Go to step 6. Go to step 5. for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx 483.01 Sensor (buffer path) static jam Previous Step Action and questions Check the media path. Go to step 2. Remove any media or media fragments. Next Is the media path free of any media fragments? Go Back Check the sensor (buffer path) Go to Step 4.
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7558-xxx Previous Step Action and questions Check the sensor (buffer path) Go to Step 4. Go to Step 3. for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch FINISHER SENSOR TESTS. 4. Touch Sensor (buffer path). Go Back Does the display on the operator panel change every...
7558-xxx Previous Step Action and questions Check the stepper motor for Replace the stepper motor. Replace the connection. proper connection. Go to “Stepper motor (exit) assembly and belt (exit) Is the above component removal” on page 4-417. Next properly connected? Check the buffer diverter gate Go to step 10.
7558-xxx Previous Step Action and questions Check the sensor (compiler Go to Step 3. Go to Step 2. media present) for proper operation. 1. Enter the Diagnostics Menu. Next 2. Touch SENSOR TESTS. 3. Touch FINISHER SENSOR TESTS. Go Back 4.
7558-xxx Previous Step Action and questions Check the sensor (upper media Replace the sensor (upper media Replace connections. exit) for proper connection. exit). Go to “Sensor (upper media Is the above component exit) removal” on page 4-406. Next properly connected? Check the finisher controller Go to Step 5.
7558-xxx Previous Step Action and questions Check the buffer/transport motor Go to step 6. Go to step 5. for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx Previous Step Action and questions Check the sensor (upper media Replace the sensor (upper media Replace connections. exit) for proper connection. exit). Go to “Sensor (upper media Is the above component exit) removal” on page 4-406. Next properly connected? Check the buffer/transport motor Go to step 6.
7558-xxx Previous Step Action and questions Check the sensor (lower media Go to Step 4. Go to Step 3. exit) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch FINISHER SENSOR TESTS. 3. Touch Sensor (lower media Go Back exit).
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7558-xxx Previous Step Action and questions Check the sensor (lower media Replace the sensor (lower media Replace connections. exit) for proper connection. exit). Go to “Sensor (lower media Is the above component exit) removal” on page 4-393. Next properly connected? Check the entrance/paddle motor Go to step 6.
7558-xxx Previous Step Action and questions POR the machine. Replace the finisher controller Problem resolved PCBA. Go to Does the error continue? “Finisher PCBA removal” on page 4-353. Next 486.05 Sensor (lower media exit) lag jam Go Back Step Action and questions Check the media path.
7558-xxx Previous Step Action and questions Check the exit stepper motor for Go to step 8. Go to step 7. proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
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7558-xxx Previous Step Action and questions Check the clamp drive motor for Go to step 5. Go to step 4. proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx Previous Step Action and questions Check the sensor (lower media Go to Step 9. Go to Step 8. exit) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch FINISHER SENSOR TESTS. 4. Touch Sensor (lower media Go Back exit).
7558-xxx Previous Step Action and questions Check the sensor (booklet media Replace the sensor (booklet Replace connections. entrance) for proper connection. media entrance). Go to “Sensor (booklet media Is the above component entrance) removal” on Next properly connected? page 4-386. Check the booklet controller card Replace the booklet controller Replace connections.
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7558-xxx Previous Step Action and questions Check the booklet entrance Go to Step 6. Go to Step 5. motor for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx 491.05 Sensor (booklet media entrance) lag jam Previous Step Action and questions Check the sensor (booklet media Go to Step 3. Go to Step 2. entrance) for proper operation. Next 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. 3.
7558-xxx Previous Step Action and questions POR the machine. Replace the finisher controller Problem resolved PCBA. Go to Does the error continue? “Finisher PCBA removal” on page 4-353. Next 492.01 Sensor (booklet compiler media present) static jam Go Back Step Action and questions Check the media path.
7558-xxx 493.01 Sensor (booklet media exit) static jam Previous Step Action and questions Check the media path. Go to step 2. Remove any media or media fragments. Next Is the media path free of any media fragments? Go Back Check the sensor (booklet media Go to Step 4.
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7558-xxx Previous Step Action and questions Check the sensor (booklet media Go to Step 4. Go to Step 3. exit)for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SENSOR TESTS. Next 3. Touch FINISHER SENSOR TESTS. 4. Touch Sensor (booklet Go Back media exit).
7558-xxx Previous Step Action and questions POR the machine. Replace the finisher controller Problem resolved PCBA. Go to Does the error continue? “Finisher PCBA removal” on page 4-353. Next 493.05 Sensor (booklet media exit) lag jam Go Back Step Action and questions Check the sensor (booklet media Go to step 3.
7558-xxx Previous Step Action and questions Check the booklet fold solenoid Go to step 7. Go to step 6. for proper operation. When performing motor tests, ensure Next that all cover and door interlock switches are overridden. Go Back 1. Enter the Diagnostics Menu. 2.
7558-xxx Previous Step Action and questions Perform a POR. Go to step 2. Perform several print tests. If the problem remains, then go to step 2. Does the error occur when the power is turned off/on? Next 842.00 Scanner communication failure Go Back Step Action and questions...
7558-xxx Previous Step Action and questions Perform a POR. Replace the scanner controller Problem resolved PCBA. Go to Does the error remain when the “Scanner controller power is turned off/on? PCBA removal” on page 4-238. Next Go to step 4. Perform a POR.
7558-xxx Previous Step Action and questions Check all connections of the Go to step 3. Connect each connector of the scanner controller PCBA. scanner controller card assembly properly. Are the connections of the Next scanner controller card assembly connected properly? Perform a POR.
7558-xxx 842.10 Scanner unit assembly - ADF communication failure Previous Step Action and questions Check all connections of the Go to step 2. Replace all connections. scanner controller card assembly. Next Are the connections of the scanner controller card Go Back assembly connected properly? Check all connections of the ADF Go to step 3.
7558-xxx 842.12 Scanner unit assembly communication failure Previous Step Action and questions Check all connections of the Go to step 2. Replace all connections. scanner controller card assembly. Next Are the connections of the scanner controller card Go Back assembly connected properly? Check all connections of the ADF Go to step 3.
7558-xxx Previous Step Action and questions Check the sensor (FB scanner Replace the sensor (FB scanner Replace the connection. HP) for connection. HP). Go to “Sensor (FB scanner HP) Is the above sensor connected removal” on page 4-265. Next properly? Check the scanner carriage Replace the scanner carriage Replace the connection.
7558-xxx 843.11 ADF EEPROM failure Previous Step Action and questions Check the connection of each Go to step 2. Connect each connector of ADF ADF controller card assembly controller card assembly Next connector. properly. Is each connector of ADF Go Back controller card assembly connected properly? Perform a POR.
7558-xxx 843.22 Scanner unit assembly EEPROM sub system failure Previous Step Action and questions Check the connection of each Go to step 2. Connect each connector of the scanner controller card assembly scanner controller card assembly Next connector. properly. Are the connectors of the Go Back scanner controller card assembly connected properly?
7558-xxx 843.26 Scanner controller card assembly failure 2 Previous Step Action and questions Check the connection of each Go to step 2. Connect each connector of scanner controller card assembly scanner controller card assembly Next connector. properly. Is each connector of scanner Go Back controller card assembly connected properly?
7558-xxx Previous Step Action and questions Check the exposure lamp for Replace the exposure lamp. Replace the connection. connection. Go to “LED exposure bar removal” on page 4-235. Is the above component Next connected properly? Perform a POR. Replace the scanner controller Problem resolved PCBA.
7558-xxx 845.02 LED CCD initialization (lamp off) failure Previous Step Action and questions Check the connection of the Go to step 2. Connect each connector of the scanner controller card assembly. scanner controller card assembly Next properly. Are the connectors of the scanner controller card Go Back assembly connected properly?
7558-xxx Previous Step Action and questions Perform a POR. Replace the scanner controller Problem solved. card assembly. Go to Does the error remain when the “Scanner controller power is turned off/on? PCBA removal” on page 4-238. Next 846.10 Sensor (ADF scan width [x]) failure Go Back Step Action and questions...
7558-xxx Previous Step Action and questions Check the sensor (ADF scan Replace the sensor (ADF scan Replace the connection. width 2) for connection. width 2). Go to “Sensor (ADF scan width Is the above sensor connected 2) removal” on page 4-254.
7558-xxx 846.13 Switch (platen interlock) open Previous Step Action and questions Check the ADF for opening and Go to step 2. Inspect and adjust the ADF left closing. hinge and right hinge as required. Next Does the ADF lay completely flush on the scanner unit when Go Back it is in its closed position?
7558-xxx 910.02–910.07 Data communication error Previous Step Action and questions Upgrade the firmware. Go to step 2. Problem resolved Next Does the problem persist? POR the machine. Replace the upper printer engine Problem resolved Go Back PCBA. Go to Does the error continue? “Upper printer engine PCBA removal”...
7558-xxx Previous Step Action and questions POR the machine. Replace the upper printer engine Problem resolved PCBA. Go to Does the error continue? “Upper printer engine PCBA removal” on page 4-187. Next Go to step 3. POR the machine. Replace the lower printer engine Problem resolved Go Back PCBA.
7558-xxx Previous Step Action and questions Turn the printer off for 60 Replace the RIP card assembly. Problem solved. seconds. Go to “RIP PCBA removal” on page 4-150. Does the error occur when the Next power is turned off/on again? 953.xx Operator panel assembly NVRAM failure Go Back Step...
7558-xxx 956.01 RIP card assembly processor over temperature failure Previous Step Action and questions Perform a POR. Go to step 2. Perform several print tests. Next If the problem remains, then go to step 2. Does the error occur when the power is turned off/on? Go Back Turn the printer off for 60...
7558-xxx 980.04 Duplex controller card assembly communication failure Previous Step Action and questions Check the duplex unit for proper Go to step 2. Problem solved. installation. Next Remove the duplex unit assembly, and reinstall it. Perform a 2-sided print test. Go Back Does the error still occur? Check the duplex controller card...
7558-xxx Previous Step Action and questions POR the machine, and perform a Replace the lower printer engine Problem resolved print test. PCBA. Go to “Lower engine PCBA Does the error continue? removal” on page 4-104. Next 957.01 BITZ1 initialize failure Go Back Step Action and questions...
7558-xxx 996.00 Finisher type failure Previous Step Action and questions Check the printer and finisher Go to step 2. Reinstall the finisher. installation. Next Is the finisher installed to the printer properly? Go Back Turn the finisher on and off. Go to step 3.
7558-xxx 999.00 Finisher engine/RIP functional failure Previous Step Action and questions Turn the printer off and on Go to step 2. Problem resolved several times. Next Does the error still occur when the power is on? Go Back Check the finisher controller card Replace the finisher controller Problem resolved assembly connections.
7558-xxx Previous Image quality troubleshooting Printer-related troubleshooting First, get a printout as a base, and then follow the symptom table to identify the possible failing FRUs. Next Image quality symptoms Go Back Faint print (low contrast)— • “Faint print (Low contrast)” on page 2-264.
7558-xxx Image Quality Previous Faint print (Low contrast) Leading edge Next Go Back Trailing edge Before starting, check the media route for foreign objects, such as staples, clips, and scraps, in the media path. Step Check Check the media condition. Problem solved.
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7558-xxx Previous Step Check Check the LED beam route. Go to step 7. Remove debris or clean the LED Check for debris between the LED printhead assembly printhead Next and the PC drum. assembly window. Check the four LED printhead assembly windows for contamination.
7558-xxx Previous Step Check POR the machine. Replace the Problem LED printhead resolved Does the problem remain? assembly. Next Go to “LED printhead removal” on Go Back page 4-102. Blank print (no print) Check the media path for foreign objects such as staples, clips, scraps of media. Step Check Check the four toner cartridges for proper installation.
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7558-xxx Previous Step Check Check the LED printhead assembly installation. Go to step 6. Problem resolved Install the LED printhead assembly properly, and Next perform a print test. Does the problem remain? Go Back Check the LED printhead assembly for connection. Go to step 7.
7558-xxx Solid black Previous Next Go Back Check the media path for foreign objects such as staples, clips, scraps of media. Step Check Check the four PC cartridges for proper installation. Go to step 2. Correct and clean Check the PC cartridge connections. contaminated pins, or replace the appropriate...
7558-xxx Vertical lines and bands (process direction) Previous Leading edge Next Go Back Trailing edge Step Check Check the media condition. Go to step 2. Problem resolved Load new, dry, recommended media. Reprint the defective image. Does the problem remain? Go to step 3.
7558-xxx Previous Step Check Replace the transfer belt assembly. Go to Go to step 8. Problem resolved “Transfer belt assembly removal” on page 4-175. Next Does the problem remain? Check the LED printhead assembly. Go to step 9. Problem resolved Go Back Replace the LED printhead assembly.
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7558-xxx Previous Step Check Check the PC units for proper connection. Go to step 4 Problem resolved Next Does the problem remain? Check the 2nd transfer roller for contamination and wear. Go to step 5. Replace the 2nd transfer roller. Go Back Go to Is the 2nd transfer roller free of excess wear and...
7558-xxx Vertical stripes (process direction) Previous Leading edge Next Go Back Trailing edge Step Check Check the media condition. Go to step 2. Problem resolved Load new, dry, recommended media. Reprint the defective image. Does the problem remain? Go to step 3. Remove debris Are the media transfer route and the media path free of contamination or debris?
7558-xxx Previous Step Check Replace the transfer belt assembly. Go to Go to step 8. Problem “Transfer resolved belt assembly removal” on page 4-175. Next Does the problem remain? Check the RIP card for proper connectivity. Problem solved. Replace the RIP Go Back card PCBA.
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7558-xxx Previous Step Check Replace the transfer belt cleaner. Go to Go to step 6. Problem “Transfer belt resolved cleaner removal” on page 4-178. Next Does the problem remain? Check the heat belt and pressure roll in the fuser Replace the Go to step 6.
7558-xxx Partial lack Previous Leading edge Next Go Back Trailing edge Step Check Check the media condition. Go to step 2. Problem resolved Load new, dry, recommended media. Reprint the defective image. Does the problem remain? Check the four toner cartridges for proper installation. Problem solved.
7558-xxx Previous Step Check Check the LED printhead assembly for proper Go to step 8. Problem installation. resolved Next Install the LED printhead assembly properly, and perform a print test. Does the problem remain? Go Back Check the LED printhead assembly. Go to step 9.
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7558-xxx Previous Step Check Check the four PC cartridges for spots or other damage Go to step 4. Replace the on the drum surfaces. appropriate PC cartridge or Next Are the PC cartridges free of excess wear and connector. contamination? Print the print quality page suite.
7558-xxx After image (ghosting) Previous Leading edge Next Go Back Trailing edge The ghost appears on the media which, may be the image from the previous page or part of the page currently printing. Step Check Check the media condition. Go to step 2.
7558-xxx Background fog Previous Leading edge Next Go Back Trailing edge Step Check Check the media condition. Go to step 2. Problem resolved Load new, dry, recommended media. Reprint the defective image. Does the problem remain? Check the media transfer route. Go to step 3.
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7558-xxx Previous Step Check Replace the four developer housings and four Go to step 8. Problem developer carriers. Go to resolved “Developer housing (C) removal” on page 4-49, “Developer housing (K) Next removal” on page 4-55, “Developer housing (M) removal” on page 4-61, “Developer housing (Y) removal”...
7558-xxx Paper skew Previous Next Go Back The printed image is partially rotated as a result of the media not being fed straight into the device. Step Check Check printer installation placement. Go to step 2. Correct the installation Check the installation surface for irregularities. placement.
7558-xxx Previous Step Check POR the machine. Replace Problem registration resolved transport roller Next Does the problem remain? assembly. Go to “Registration/ Go Back transport roller assembly removal” on page 4-149. Media damage Leading edge Trailing edge Step Check Check printer installation placement. Go to step 2.
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7558-xxx Previous Step Check Check the media condition. Ensure the recommended Go to step 5. Problem media is being used. resolved Next Load new, dry, recommended media. Reprint the defective image. Go Back Does the problem remain? Check the 2nd transfer roller for contamination and Go to step 6.
7558-xxx No fuse Previous Leading edge Next Go Back Trailing edge Step Check Check the printer media type settings. Ensure the Go to step 2. Problem settings match the media being used. resolved Does the problem remain? Check the fuser assembly installation. Go to step 3.
7558-xxx Previous Step Check Check the upper printer engine PCBA for proper Replace the Problem connectivity. Disconnect and reconnect all appropriate upper printer resolved cables. engine PCBA. Next Go to “Upper Does the problem remain? printer engine PCBA removal” Go Back on page 4-187.
7558-xxx Deletions Previous Next Go Back Step Check Check the media condition. Go to step 2. Problem resolved Load new, dry, recommended media. Reprint the defective image. Does the problem remain? Make sure the PC cartridges are properly installed. Go to step 3. Problem resolved Does the problem remain?
7558-xxx High frequency bands Previous Next Go Back Step Check Check the four PC cartridges for proper installation. Go to step 2. Correct and clean Check the PC cartridge connections. contaminated pins, or replace the appropriate Are the PC cartridge connections free of excess PC cartridge or wear and contamination? connector.
7558-xxx Diagonal banding Previous Next Go Back Step Check Perform a print quality suite test to produce solid fill for Problem Contact a higher each color. resolved level of support. Replace the appropriate developer unit housing for the color that is producing the diagonal banding. Go to “Developer housing (C) removal”...
7558-xxx 3. Diagnostic aids Previous This chapter explains the tests and procedures to identify printer failures and verify if repairs have corrected the problem. Next User operator panel, menus and messages Go Back Understanding the operator panel @ ! . A B C D E F G H I...
7558-xxx Previous Callout Item Function Stop/Cancel Stops all printer activity Note: A list of option is displayed once Stopped appears on the display. Next Home Lets the user navigate back to the home screen Understanding the home screen Go Back When the printer is turned on, the display shows a basic screen, referred to as the home screen.
7558-xxx Previous Icon/Button Function USB or USB Views, selects, prints, scans, or e-mails photos and documents from a flash drive Thumbdrive Note: This button appears only when the user returns to the home screen while a memory card or flash drive is connected to the printer. Bookmarks Creates, organizes, and saves a set of bookmarks (URL) into a tree view of folders and file links.
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7558-xxx they affect printer function only when the user has the optional equipment, feature on your model, or the Previous specified printer language. Supplies Paper Menu Reports Settings Cyan Cartridge Default Source Menu Settings Page General Settings Magenta Cartridge Paper Size/Type Device Statistics Copy Settings Next...
7558-xxx Previous Accessing service menus Access the following menus to identify problems with the printer and run diagnostic tests. Configuration Menu 1. Turn off the printer. The Configuration Menu group contains a set of Next menus, settings, and operations which are 2.
7558-xxx Previous Configuration Menu Entering Configuration Menu Turn off the printer. Next Press and hold the 2 and 6 buttons simultaneously. Turn on the printer. Release the buttons after 10 seconds. Go Back Available settings Settings appear on the LCD in the order shown: Reset Separator Roll and Pick “Reset Separator Roll and Pick Assembly Counter”...
7558-xxx Previous Disable Scanner “Disable Scanner” on page 3-9. Paper Prompts “Paper Prompts” on page 3-13. Envelope Prompts “Envelope Prompts” on page 3-9. Action for Prompts Next “Action for prompts” on page 3-7. Jobs On Disk “Jobs on Disk” on page 3-11.
7558-xxx ADF Edge Erase Previous The value of this setting determines the size in millimeters of the “no-print” zone around an ADF scan job. To change this setting: Next From the Configuration Menu, navigate to ADF Edge Erase. Touch to change the setting. Touch Submit to save the setting, or touch Back to return to the Configuration Menu without saving any Go Back changes.
7558-xxx Color Trapping Previous Color trapping is used to compensate for mechanical misregistration in the printer. When small black text or fine black lines are being rendered, the printer checks to see if they are being rendered on top of a colored background.
Touch Restore Base to restore all non-critical base printer NVRAM settings. Touch Restore STD Net to restore all network NVRAM settings. Touch Restore LES to remove all Lexmark Embedded Solution applications After this setting is changed, the device automatically performs a POR, and restores the appropriate settings to their factory default values.
7558-xxx Fax Storage Location Previous This setting determines the location where faxes will be saved. To change this setting: Next From the Configuration Menu, navigate to Fax Storage Location. Select the location where faxes will be saved. Touch Submit to save the setting, or touch Back to return to the Configuration Menu without saving any Go Back changes.
7558-xxx Key Repeat Initial Delay Previous The value of this setting determines the initial length of delay before a key could repeat. To change this setting: Next From the Configuration Menu, navigate to Key Repeat Initial Delay. Touch to change the value. Touch Submit to save the setting, or touch Back to return to the Configuration Menu without saving any Go Back changes.
7558-xxx Panel Menus Previous To change this setting: From the Configuration Menu, navigate to Panel Menus. Touch to change the setting. Next Touch Submit to save the setting, or touch Back to return to the Configuration Menu without saving any changes.
7558-xxx Reports Previous This menu contains informational reports that are helpful when servicing a device. Menu Settings Page Next Print the menu settings pages to list the customer settings and to verify printer options are installed correctly. It is helpful to print the customer settings before you restore factory defaults or make major changes. Go Back To print the menu settings: From the Configuration Menu, navigate to Reports >...
7558-xxx To change this setting: Previous From the Configuration Menu, navigate to Short Edge Printing. Touch to change the setting. Touch Submit to save the setting, or touch Back to return to the Configuration Menu without saving any changes. Next Size Sensing Go Back This setting controls whether the device automatically registers the orientation, type, and size of paper installed...
7558-xxx To change this setting: Previous From the Configuration Menu, navigate to UI Automation. Touch to change the value. Touch Submit to save the setting, or touch Back to return to the Configuration Menu without saving any changes. Next USB Scan to Local Go Back To change this setting: From the Configuration Menu, navigate to USB Scan to Local.
7558-xxx Previous Diagnostics Menu Entering Diagnostics Menus 1. Turn off the printer. Next 2. Press and hold the 3 and 6 buttons simultaneously. 3. Turn on the printer. 4. Release the buttons after 10 seconds. Go Back Available tests Tests appear on the LCD in the order shown: SENSOR TESTS “SENSOR TESTS”...
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7558-xxx Previous OUTPUT BIN TESTS “OUTPUT BIN TESTS” on page 3-25. Feed Tests “Feed Tests (Output Bin)” on page 3-25. Feed To All Bins “Feed To All Bins” on page 3-25. FINISHER TESTS Next “FINISHER TESTS” on page 3-21. Staple Test “Staple Test”...
7558-xxx Previous ENGINE ADJUST ATC Sensor Adjust Values ATC Sensor Adjust Cycle Finisher Config Next Registration Go Back EXIT DIAGS DEVICE TESTS Flash Test This test appears only when a non-defective flash memory is installed. Data is written to the flash card and read back to check the accuracy.
7558-xxx DUPLEX TESTS Previous Quick Test (Duplex) The Duplex Quick Test is used to verify the correct placement of the top margin on the back side of a duplexed page. When a user selects this setting, the device prints a duplexed version of the Quick Test page that can be Next used to adjust the duplex top margin setting.
7558-xxx Page counts for most errors • Previous • Additional debug information in some cases Model and Lexmark x54x (s/n: 98P104V) Serial number Next Go Back Printer information Panel display when error occurred Page count Earliest error code The printed event log can be faxed to your next level of support for verification or diagnosis.
7558-xxx HARDWARE TESTS Previous Button Test The Button Test is used to verify the operation of each button on the operator panel. Next To perform the Button Test: From the Diagnostics Menu, navigate to HARDWARE TESTS. Go Back Select Button Test. The LCD displays a graphic of the operator panel buttons that matches the layout of the operator panel buttons.
7558-xxx INPUT TRAY TESTS Previous Feed Tests (Input Tray) This test is used to observe the paper path of media as it passes through the printer. To observe the paper path, a user can open the upper rear door while this test executes. No information is printed on the feed test pages Next since the printhead LED isn’t engaged during this test.
7558-xxx Available printer motor tests: Previous • Upper redrive shift motor (forward) • 1st transfer rollers retract motor (retracted) • Upper redrive shift motor (reverse) • 2nd transfer rollers retract motor (contacted) • 1TM/3TM/TTM upper transport • 2nd transfer rollers retract motor (retracted) motor Next •...
7558-xxx OUTPUT BIN TESTS Previous Feed Tests (Output Bin) This test is used to verify that media from the device’s default input source can be fed to a specific output bin. No information is printed on the feed test pages. Next To run the Feed Tests for the output bins: Go Back...
7558-xxx PRINTER SETUP Previous Configuration ID This setting enables a user to change both Configuration ID 1 and Configuration ID 2. Next Mono and Color Page Count The values of these settings enable a user to gauge the amount and type of usage on a device. The Mono Page Go Back Count setting’s value will equal the value of the Picked Sides meter.
7558-xxx REPORTS Previous This menu contains informational reports that are helpful when servicing a device. The Menu Settings Page report generates a list of the Diagnostic Menu settings and each setting’s current value. Next SCANNER TESTS Go Back ASIC Test This setting initiates a scan of the scanner ASIC’s memory.
7558-xxx Scanner Manual Registration Previous This setting is for making adjustments to control the scanner’s alignment. To manually register the scanner and the ADF: Scan a sample document to produce a digital image. Next Note: For the scanner registration, the sample document must be placed facedown on the scanner glass in the corner with the arrow.
7558-xxx POR the machine and repeat step 1 to verify the adjustments. Previous Repeat steps 2–6 to make further adjustments. SENSOR TESTS PRINTER SENSOR TESTS Next This test verifies that the sensors in the base machine are operating properly. Go Back To run these tests: From the Diagnostics Menu, navigate to SENSOR TESTS.
7558-xxx Previous Service Engineer (SE) Menu Print SE Menus Next General Copyright—Displays copyright information Optra Forms mode—On or off Go Back Code Revision Info Network Code Level—Displays network code level Network Compile Info—Displays compile information Printer Code Level—Displays printer code information Printer Compile Info—Displays compile information History Print History...
7558-xxx Previous Paper jams Avoiding jams Next Paper tray recommendations Make sure the paper lies flat in the tray. • Do not remove a tray while the printer is printing. Go Back • • Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
7558-xxx Understanding jam numbers and locations Previous When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.
7558-xxx Previous Error Area name Instructions Go to page code Tray 5 (high- Open the tray, and then remove the jammed paper. 3-43 capacity feeder) Open the top cover, and then remove the jammed paper. Next Gently move the tray to the left until it stops, and then remove the jammed paper.
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7558-xxx Paper jam in the fuser Previous Open door A by lifting the release latch and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow Next the surface to cool before touching.
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7558-xxx Paper jam under the fuser Previous Open door A by lifting the release latch and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow Next the surface to cool before touching.
7558-xxx 203 paper jam Previous If the jammed paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Next Go Back Open door A and then door D by lifting the release latch of each door and lowering the doors.
7558-xxx 230 paper jam Previous Lower the multipurpose feeder, and then open door B. Next Go Back Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close door B. If necessary, touch Continue from the printer control panel.
7558-xxx 231 paper jam Previous Open door A by lifting the release latch, and then lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow Next the surface to cool before touching.
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7558-xxx Push the green lever back into place. Previous Next Go Back Close door A. If necessary, touch Continue from the printer control panel. Service Manual 3-40...
7558-xxx 24x paper jam Previous Paper jam in Tray 1 Open Tray 1. Next Go Back Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close Tray 1. If necessary, touch Continue, jam cleared from the printer control panel.
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7558-xxx Paper jam in one of the optional trays (Trays 2–4) Previous Check door C, and then firmly grasp the jammed pages and then pull it out. Next Go Back Note: Make sure all paper fragments are removed. Open the specified tray. Firmly grasp the jammed paper on each side, and then gently pull it out.
7558-xxx Paper jam in Tray 5 (high-capacity feeder) Previous Paper jam inside the tray Pull out the tray until it stops. Next Go Back CAUTION Do not pull out the tray with too much force. Doing so may hit and injure your knees. Firmly grasp the jammed paper on each side, and then gently pull it out.
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7558-xxx Paper jam in the tray exit Previous Gently move the tray to the left until it stops. Next Go Back Firmly grasp the jammed paper on each side, and then gently pull it out. Gently put the tray back into position. If necessary, touch Continue, jam cleared from the printer control panel.
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7558-xxx Paper jam in the top cover Previous Gently move the tray to the left until it stops. Next Go Back Open the top cover. Diagnostic aids 3-45...
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7558-xxx Firmly grasp the jammed paper on each side, and then gently pull it out. Previous Next Go Back Close the top cover. Gently put the tray back into position. If necessary, touch Continue, jam cleared from the printer control panel. Service Manual 3-46...
7558-xxx 250 paper jam Previous Remove any jammed pages from the multipurpose feeder. Next Go Back Load paper into the multipurpose feeder. If necessary, touch Continue, jam cleared from the printer control panel. 281 paper jam Paper jam in door A Open door A.
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7558-xxx Warning: Do not touch the center of the fuser unit. Doing so will damage the fuser. Previous Remove the thumbscrew from each side of the fuser unit by rotating each one counterclockwise. Lift the handles on each side of the fuser, and then pull to remove the fuser unit. Next Go Back Firmly grasp the jammed paper on each side, and then gently pull it down and out.
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7558-xxx Paper jam in cover F (paper transport) Previous Open cover F. Next Go Back Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Note: If the paper jam is difficult to remove, then rotate the knob counterclockwise. Close cover F.
7558-xxx 4yy.xx paper jams Previous Paper jam in door H Open door H. Note: Door H is located between the finisher exit bins. Next Go Back Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
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7558-xxx Paper jam in door G Previous Open door G. Next Go Back Area Cover, knob, or handle name Cover G1 Cover G2 Knob G3 Cover G4 Cover G7 Knob G8 Handle G9 Lift cover G1 lever. Firmly grasp any jammed paper, and then gently pull it out. Note: Make sure to remove all paper fragments after gently pulling out any jammed paper inside door G.
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7558-xxx Move cover G2 to the right, and then remove any jammed paper. Previous Note: If the paper is jammed in the rollers, then rotate knob G3 counterclockwise. Move cover G4 down, and then remove any jammed paper. Move cover G7 to the left, and then remove any jammed paper. Pull handle G9 until the tray is completely open.
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7558-xxx Paper jam in cover F (paper transport) Previous Open cover F. Next Go Back Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Note: If the paper jam is difficult to remove, then rotate the knob counterclockwise. Close cover F.
7558-xxx 455 staple jam Previous Open door G. Next Go Back Press the latch to open the stapler door. Note: The stapler door is located behind the finisher. Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer. Service Manual 3-54...
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7558-xxx Use the metal tab to lift the staple guard, and then remove any jammed or loose staples. Previous Next Go Back Close the staple guard. Press down on the staple guard until it clicks into place. Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place.
7558-xxx Close door G. Previous If necessary, touch Continue, jam cleared from the printer control panel. 28y.xx paper jams The scanner failed to feed one or more pages through the ADF. Next Remove all original documents from the ADF. Note: The message clears when the pages are removed from the ADF. Go Back Open the ADF cover.
7558-xxx Previous Security reset jumper Each device contains a hardware jumper with which an administrator can: Erase all security templates, building blocks, and access controls that a user has defined (i.e. the factory • Next default configuration); or Force the value of each function access control to “No Security” (all security templates and building blocks •...
7558-xxx Previous Printer theory of operations Print engine theory Four toner cartridges (cyan, yellow, magenta, and black) are used to create text and images on media. Each of Next the colors has a photoconductor drum and an image transfer unit (ITU). To obtain a print output, each drum will undergo the following processes: Go Back Charge...
7558-xxx Step 1: Charge Previous Voltage is sent from the high-voltage power supply (HVPS) to the charge roll, which places a uniform negative electrostatic charge on the surface of the drum. The drum surface is made of a photoconductive material that holds an electrical charge as long as the drum is not exposed to light.
7558-xxx Service tips Previous • If the surface of the charge roller is damaged (for example, if it has a nick or a pit), it will cause the charge to be uneven on the photoconductor. This will cause a repeating mark on the printed page.
7558-xxx Step 3: Development Previous The toner inside the cartridge is circulated using a toner bottle auger driven by the toner dispense motor. The toner particles then travel through the toner dispense auger and to the developer housing. Toner dispense Next motor Toner cartridge...
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7558-xxx The toner contained within the PC cartridge has a magnetic property that causes it to adhere to the magnet roll. Previous The metering blade spreads the toner into a very thin layer on the magnet roll. Friction between the magnet roll and the blade generates a small electrical charge that is transferred to the toner.
7558-xxx Step 4: 1st Transfer Previous When the latent images are developed on each photoconductor, the high-voltage power supply sends voltage to the 1st transfer rollers inside the transfer belt. The charge difference between the developed toner image on the photoconductor surface and the 1st transfer roller causes the images to transfer to the surface of the transfer belt for each color.
7558-xxx Step 5: Cleaning (Drum/Charge roll) Previous The Cleaning Blade removes any toner that remains on the drum after the transfer process. The toner that the Cleaning Blade removes is collected inside the sealed PC Cartridge and reused. This is performed after each plane of color has been transferred to the transfer belt from the photoconductors.
7558-xxx of the paper. The toner image is now on the paper and the paper is now stuck to the transfer belt due to the Previous relative electrical differences. HVPS Next Transfer belt 2nd transfer roll Go Back assembly Service tips If the transfer roller has nicks, pits, or flat spots on it, the surface doesn’t come into contact •...
7558-xxx the possibility of the fuser pressure roll receiving flat spots that can result in abnormal thumping noises and Previous possible print quality issues. Service tips • If the fuser belt or rollers are damaged, they can cause toner to be pulled off the page or cause paper jams.
7558-xxx Paper feed process Previous Media tray paper feed When the media tray is inserted into the printer, the media feed lift motor causes the bottom plate of the tray to elevate, in order to press the media against the feed roller. At the same time, the pick roller is also lowered and Next pressed against the media, in preparation for feeding.
7558-xxx MPF paper feed Previous In an MPF paper feed, the MPF pick roller lowers to make contact with the media. The MPF pick roller rotates to insert the media between the feed roller and the separation roller. The separation roller separates the media to make sure that only one sheet at a time is fed.
7558-xxx Media tray registration path Previous Next Registration roll Go Back Media tray transport roll MPF transport roll Transfer After the edge of the media is aligned, the registration roll feeds the media between the 2nd transfer roll and the transfer belt in preparation for toner transfer.
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7558-xxx applied heat and pressure fuses the toner image to the media. At the same time, the fuser assembly rolls also Previous move the media to the redrive rolls, which transport the media to the output bin. Next Go Back Redrive rolls Fuser assembly Pressure roll...
7558-xxx Duplexing Previous After one side of the media has finished printing, the exit rolls push the printed sheet towards the output bin (1). Then the upper redrive motor reverses direction, pulling the sheet with its trailing edge first, towards the opposite direction (2) into the duplexing area.
7558-xxx The exit rolls feed the sheet to the duplex rolls, which transport the media again to the registration rolls. The Previous printing cycle is performed again, this time on the other side of the same sheet. Next Go Back Duplex rolls Scanner theory The duplex ADF enables the user to create duplex scans automatically, eliminating the need to stop the...
7558-xxx ADF paper path Previous Document tray Separation roll Sensor (ADF document tray width 1) ADF feed roll Sensor (ADF document tray width 2) Sensor (ADF document tray width 3) ADF pick roll Sensor (ADF feed out) Next Sensor (document set) ADF transport rolls Sensor (ADF scan width 1) Sensor (ADF scan width 2)
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7558-xxx describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular Previous color. How is color specified in a document to be printed? Software programs typically specify document color using RGB or CMYK color combinations. Additionally, they Next allow users to modify the color of each object in a document.
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7558-xxx To manually apply a different color conversion table: Previous From the Quality menu, select Color Correction, and then select Manual. From the Quality menu, select Manual Color, and then select the appropriate color conversion table for the affected object type. Next Manual Color Menu Object type...
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7558-xxx To access a detailed Color Samples set from the Embedded Web Server: Previous Type the printer IP address or host name in the address field of your Web browser. Note: If you do not know the IP address or host name of the printer, then you can: •...
7558-xxx Previous Finisher theory of operations Media transport This section describes the transfer of media from the printer to a specified bin. Next The following figures illustrate layouts (front view) of sensors, rollers, and main blocks, as well as a layout (rear view) of the main components.
7558-xxx Finisher media path Previous Upper Media Bin Next Stacker Media Bin Punch Unit Go Back From Bridge Unit Compiler Media Unit Assembly Stapler Unit Knife Folding Booklet Bin Booklet Stapler Unit End Guide Diagnostic aids 3-79...
7558-xxx Finisher roll assemblies Previous Upper Media Exit Roll Assembly- Upper Media Transport Roll Assembly – driven by motor (exit) driven by drive motor (buffer/transport) Finisher Diverter Gate Next Finisher Media Entrance Roll Assembly – driven by Sub Paddle – drive motor (entrance paddle) driven by drive motor (entrance/paddle) Go Back...
7558-xxx Finisher media path sensors Previous Sensor (upper media) Sensor (diverter gate) Next Sensor (upper media bin full) Sensor Sensor (lower media exit) Go Back (media entrance) Sensor (buffer path) Sensor (booklet media entrance) Sensor (lower media exit) Sensor (booklet media exit) Sensor (booklet bin media present) Sensor (booklet compiler media in)
7558-xxx Finisher motors Previous Drive motor (exit) Drive motor Media eject clamp motor Next (buffer/transport) Finisher diverter gate solenoid Go Back Media eject motor assembly Buffer diverter solenoid Drive motor (entrance paddle) Stacker bin lift motor assembly Bridge unit assembly When the printer designates the finisher, the media diverter gate in the printer activates, and media is fed from the printer into the bridge unit assembly.
7558-xxx From bridge unit assembly to punch Previous The media fed from the bridge unit assembly is fed into the finisher by the media entrance roll assembly located on the entrance section of the finisher which is driven by the drive motor (entrance/paddle). The media route inside the finisher is determined by the finisher diverter gate.
7558-xxx From punch to compiler unit assembly Previous The media is transferred to the compiler unit assembly by the buffer roll assembly (driven by the motor (buffer/ transport)) and by the lower media exit roll assembly (driven by the drive motor (exit)). When the first media reaches the compiler unit assembly, the media eject clamp motor is activated to lower the Next media eject clamp so that the media eject clamp and the media eject shaft assembly can clamp the media.
7558-xxx Previous Sensor (lower media exit) Sub paddle—driven by drive motor (entrance/paddle) Next Eject clamp—driven Buffer roll assembly— Go Back by eject clamp motor driven by drive motor (buffer/transport) Media eject shaft assembly— driven by media eject motor asm Buffer diverter Compiler unit assembly Main paddle Lower media exit...
7558-xxx The media eject shaft assembly is driven by the media eject motor assembly to transfer media to the stacker Previous media bin. After media is transferred to the stacker media bin, it is held by the clamp paddle attached to the media eject shaft assembly.
7558-xxx Finisher Previous • Sensor (finisher media entrance) – A photo-reflective sensor detects whether media is fed from the bridge unit assembly to the finisher. It turns high (+5 V dc) while media is present within the sensing area. – When the level turns high due to the first media of the second set during multi-set printing, this sensor –...
7558-xxx Punch unit Previous This section describes the media punching operation of the punch. Two types of punch are provided: the 2/3-hole type and the 2/4-hole type. Next The following explains the 2/3-hole type (2-hole/3-hole auto-switching). Every type has the same construction, except for the sensor (punch hole select) that is provided for the 2-hole type and 3-hole type only.
7558-xxx The punch unit motor is rotated forward or reversely for each sheet of media, which is triggered by the sensor Previous (punch cam front) being turned on/off. Pin position Sensor (punch hole select) Next Sensor (punch cam front) Cam plate Sensor (punch unit HP) Go Back Home...
7558-xxx Detecting punch waste box Previous The sensor (punch waste box set) detects whether the punch waste box is properly set. When the sensor (punch waste box set) does not detect that the punch waste box is properly set for four seconds, the punch waste box count is reset.
7558-xxx A photo-interrupter sensor that detects whether the punch waste box is filled with punch waste. Previous Sensor (punch carriage shift HP) Punch carriage shift motor Sensor (punch cam front) Next Sensor (punch Sensor (punch unit side registration 2) hole select) Go Back Sensor (punch unit side registration 1)
7558-xxx This forcible ejection is performed to prevent damage to the staple assembly. Previous When feeding large media in the non-staple mode, there may be a misalignment depending on media characteristics. For this reason, the default media capacity is set to a smaller value. Compiler unit assembly media capacity Next Condition...
7558-xxx Front tamping Previous Front tamping is used in the following cases. • In the non-staple mode • When executing front stapling (corner) Next The tamper positions during front tamping are shown below. Sensor (rear tamper HP) Sensor (front tamper HP) Go Back Rear Front...
7558-xxx The tamper positions during rear tamping are shown below. Previous Sensor (rear tamper HP) Sensor (front tamper HP) Rear Front Next Go Back Front tamper motor Front tamper Rear tamper Rear tamper motor Position Description Front tamper home position—sensor (front tamper HP) Front tamper tamping position Front tamper offset position Rear tamper home position—sensor (rear tamper HP)
7558-xxx Previous Position Description Rear tamper standby position Rear tamper size position Rear tamper offset position Next Determining tamper home position Go Back When the sensor (lower media exit) turns high (+5 V dc) (light receiving), the front and rear tamper motors on the compiler unit assembly are activated, and the front and rear tampers start moving.
7558-xxx • Front tamper motor Previous – A stepping motor that moves the front tamper for tamping. Clockwise rotation of this motor moves the front tamper to the rear side. Counterclockwise rotation of this – motor moves the tamper to the front side. •...
7558-xxx Staple positions Previous There are four stapling modes: • Front staple (corner) [front corner] The stapler staples a set of media obliquely (45 degrees) after the rear tamper Rear Next aligns the media to the front side. Go Back Process direction Front •...
7558-xxx The following table shows media sizes and the applicability of stapling for each staple position. Previous Front Rear Rear Dual corner corner straight A3 SEF Next A4 LEF 11 x 17 in. SEF 8.5 x 11 in. LEF Go Back 8K SEF(GCO), 16K LEF(GCO) B4 SEF, B5 LEF 8 x 10 in.
7558-xxx In any mode other than the front staple mode, the stapler moves to the specified position, and then performs Previous stapling. Next Go Back Stapler carriage motor asm Media handling direction Sensor (stapler carriage HP) Stapler unit assembly The stapling operation is executed by closing the stapler unit assembly. The stapler unit assembly, containing the staple motor, the sensor (staple home), the sensor (self priming), and the sensor (low staple), is activated by the staple motor.
7558-xxx Functions of stapler sensors/motors Previous • Sensor (stapler carriage HP) – A photo-interrupter sensor that detects the stapler home position, rear staple (corner) position, and rear staple (straight) position. It turns high (+5 V dc) (light blocking) when the stapler comes to the specified position. –...
7558-xxx Documents in the compiler tray are assembled towards the front. For center stapling and folding positions, one Previous set of document is assembled and moved to the center. The booklet end guide is lifted to where the fold will divide the paper into two equal halves. When the printouts are stapled, the booklet end guide will be raised so that the stapled position is at the folding position.
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7558-xxx • Booklet knife solenoid Previous – This solenoid transfers the booklet folding/exit drive motor assembly to the knife through the gear. Booklet media Sensor (booklet entrance roll media entrance) assembly Booklet media entrance Next drive motor Booklet folding roll assembly Go Back Booklet media exit roll assembly...
7558-xxx • Sensor (booklet drawer interlock) Previous – This photo sensor detects when the booklet unit is set. • Sensor (booklet bin media present) – This photo sensor detects paper availability on the booklet media bin. If 15 sets of printouts are detected in the booklet media bin, it will be considered as Full Stack.
7558-xxx Operation Previous The stacker media bin moves to an appropriate position according to the volume of media fed from the compiler unit assembly. The sensor (stacker bin level 1) and the sensor (stacker bin level 2) detect the height of media in the stacker media bin, and the sensor (stacker bin level encoder) determines the volume of media in the tray.
7558-xxx The stacker media bin lowers according to the volume of media it contains. If any obstacle under the tray Previous hinders the tray from lowering, the stacker lower safety warning is detected, and the stacker media bin is stopped. Eject clamp motor Next Sensor (stacker bin level 1)
7558-xxx • A sheet of media of less than 11 inches is stacked in the stacker Previous Top view of finisher tray media bin with the Staple Mode changed. Rear staple Next Front Go Back staple • An operator put a sheet (or sheets) when no media is remaining in the stacker media bin. (The size and condition of media stacked in the tray are not identified.) •...
7558-xxx • Media eject clamp motor Previous – A DC motor that elevates or lowers the media eject clamp when feeding media from the punch to the compiler unit assembly or from the compiler unit assembly to the stacker media bin. •...
7558-xxx When the front of the booklet tray is facing down, the printout will fall automatically below the tray. When Previous removing paper, press booklet tray belt switch to move the paper delivery belt to the position for paper removal. Next Booklet bin drive motor Go Back...
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7558-xxx • Switch (eject cover interlock)—Turns off when the cover eject on the right side opens, shutting off the Previous Interlock +24 V dc line in the finisher. Next Go Back Switch (eject cover interlock) Switch (finisher front door interlock) Finisher controller card asm...
7558-xxx Media transport Previous Media transport path Media is supplied from tray 2, tray 3 or tray 4, and is transported to the printer along the media transport path. Next The following is a cross section of the printer and the TTM, showing the main components directly associated with the media path and transport.
7558-xxx Bottom plate Previous The force pushing up the bottom plate is transmitted by the driving force of the motor on the media feed unit assembly. The bottom plate is pushed up by the rotation of the lift up shaft, which causes the supplied media to come in contact with the pick roller.
7558-xxx Tray 3 or 4 media tray assembly Previous Rear lift cables Rear media guide Next Go Back Bottom plate F/R lift cable F/L lift cable TTM media feed units Media feed unit assembly Since the tray 3 and tray 4 are functionally equivalent in terms of the switch (TTM media size), sensor (media out), sensor (media level) and sensor (pre-feed), only the components of one tray are described here.
7558-xxx Switch (TTM media size) Previous The switch (TTM media size) switches the setting of the size of media supplied from each media tray assembly. A signal indicating the set size is transmitted as a voltage to the printer engine card assembly. Sensor (media out) Next If there is no media in the media tray assembly, the media out actuator lowers and the flag of the media out...
7558-xxx Sensor (tray 2 feed-out) Previous The sensor (tray 2 feed-out) detects media fed from trays 2, 3, or 4. Sensor (tray 3 feed-out) Next The sensor (tray 3 feed-out) detects media fed from the tray 3 or tray 4. Sensor (tray 4 feed-out) Go Back The sensor (tray 4 feed-out) detects media fed from the tray 4.
7558-xxx Switch (TTM media size) Previous The following table gives on/off states of the switches on the switch (TTM media size), corresponding to the media sizes of the media tray assembly. Note: The switches (TTM media size) are denoted by “S/W1” and “S/W3” respectively from the left side. Next Analog switch Media Size...
7558-xxx Media transport Previous Media transport path Media is supplied from tray 3 or tray 4, and is transported to the printer along the media transport path. Next Media transport path The following is a cross section of the printer and the 3TM, showing the main components directly associated Go Back with the media path and transport.
7558-xxx Bottom plate Previous The force pushing up the bottom plate is transmitted by the driving force of the motor on the media feed unit assembly. The bottom plate is pushed up by the rotation of the lift up shaft, which causes the supplied media to come in contact with the pick roller.
7558-xxx Sensor (media level) Previous This sensor detects by the actuator position whether media in the media tray assembly is lifted. When the flag of the actuator leaves the sensor (media level) sensing area, the sensor detects that the media has been lifted. Next Go Back Main components...
7558-xxx Sensor (tray 4 feed-out) Previous The sensor (tray 4 feed-out) detects media fed from the tray 4. Tray module media transport roll assembly Next The tray module transport roll assembly feeds media from the tray 3 or tray 4 to the printer. Tray module drive motor Go Back This motor is used to drive the media transport mechanism in the tray module.
7558-xxx Switch (media size) Previous The following table gives on/off states of the switches on the switch (media size), corresponding to the media sizes of the media tray assembly. Note: The switches (media size) are denoted by “S/W1” and “S/W3” respectively from the left side. Next Analog switch Media Size...
7558-xxx Media transport Previous Media transport path Media is supplied from tray 3 or tray 4, and is transported to the printer along the media transport path. Next Media transport path The following is a cross section of the printer and the 1TM, showing the main components directly associated Go Back with the media path and transport.
7558-xxx Tray 2 media tray assembly Previous Rear media guide Bottom plate Next Go Back End guide 1TM media feed units Media feed unit assembly The media feed unit assembly is a mechanical unit supplying media from the media tray assembly to the printer. The driving force from the media feed lift motor on the media feed unit assembly is transmitted to the three roller assemblies to feed media.
7558-xxx Switch (media size) Previous The switch (media size) switches the setting of the size of media supplied from each media tray assembly. A signal indicating the set size is transmitted as a voltage to the printer engine card assembly. Sensor (media out) Next If there is no media in the media tray assembly, the media out actuator lowers and the flag of the media out...
7558-xxx Sensor (tray 2 feed-out) Previous The sensor (tray 2 feed-out) detects media fed from the tray 2. Tray module media transport roll assembly Next The tray module transport roll assembly feeds media from the tray 2. Tray module drive motor Go Back This motor is used to drive the media transport mechanism in the tray module.
7558-xxx Switch (media size) Previous The following table gives on/off states of the switches on the switch (media size), corresponding to the media sizes of the media tray assembly. Note: The switches (media size) are denoted by “S/W1” and “S/W3” respectively from the left side. Next Analog switch Media Size...
7558-xxx Media feeding Previous Outline The HCF feeds media from the tray to the printer through the HCF media feed unit assembly and the HCF media transport roll assembly. Next HCF media feed unit assembly Go Back The pick roller feeds media from the tray. The feed roller and the separation roller feed media from the pick roller to the HCF media transport roll assembly.
7558-xxx The sensor (tray 5 feed-out) detects the presence of media fed from the tray and controls the media feed lift Previous motor stop and the transport motor speed. It also detects media jams to identify the media jam zone. Separation roll Next Feed roll...
7558-xxx the solenoid is activated at low-voltage, it maintains the actuation state at the low voltage, while pressing the Previous pick roller against the media in the tray. When the media is transferred to the printer and the sensor (tray 5 feed-out) turns on, the pick solenoid is reactivated for a preset time.
7558-xxx Thus, media is transferred from the HCF media transport roll assembly to the laser printer. Previous HCF transport motor Next Go Back Media Sensor (tray 5 feed-out) HCF media transport roll assembly HCF media feed unit assembly sensor/motor functions Functions of the sensors and motors of the media feed unit assembly are outlined below.
7558-xxx The sensor turns on (light receiving) upon detecting media, and determines that media is present. Previous Sensor (media level) Sensor (pre-feed) Sensor (media out) HCF pick solenoid HCF feed lift motor Next HCF transport motor Go Back Front Sensor (tray 5 feed-out) Status monitoring This function includes detection of static media jams, interlocking, and insertion of the HCF media tray assembly.
7558-xxx When open, the switch (top door interlock) is detected, printing operation is inhibited, and the 24 V supply to the Previous media feed lift motor and the transport motor is shut off. When open, the switch (HCF unit docking interlock) is detected, and transfer of media from the HCF is inhibited.
7558-xxx Media size detection Previous When media is loaded in the tray, the media size is automatically detected by the rear media edge guide that is attached to the media tray assembly and aligned with the side of the media. The position of the rear media edge guide is detected by the sensor (HCF media size L) and the sensor (HCF media size R).
7558-xxx Tray lifting Previous Tray lift operation starts automatically when the HCF media tray is inserted with media loaded. Media is lifted and stops at the feeding position. At the same time, detection of no media and remaining media volume becomes available. Next HCF feed lift motor Go Back...
7558-xxx If the HCF media tray is not lifted, the media out actuator remains in the sensing area of the sensor (media out), Previous while blocking the light transmission of the sensor (media out). Media out is detected regardless of the presence of media in the tray.
7558-xxx When the power is turned off and on while the tray is at the feeding position, the sensor (media level) is on • Previous when the power is turned on, and the remaining media volume before the previous power off is regarded as the remaining media volume.
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7558-xxx Previous Next Go Back Service Manual 3-140...
7558-xxx 4. Repair information Previous Warning: Read the following before handling electronic parts. Next Handling ESD-sensitive parts Go Back Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, use the following instructions in addition to all the usual precautions, such as turning off power before removing logic boards: Keep the ESD-sensitive part in its original shipping container (a special “ESD bag”) until you are ready to •...
7558-xxx Previous Turning the printer off Note: This procedure is performed to preserve the operator panel memory settings. Press the sleep button to turn off the operator panel. Next Go Back Open the front door and switch off the printer. Service Manual...
7558-xxx Previous Removal procedures CAUTION Remove the power cord from the electrical outlet before you connect or disconnect any cable Next or electronic board or assembly for personal safety and to prevent damage to the printer. Disconnect any connections between the printer and PCs/peripherals. Go Back Notes: Some removal procedures require removing cable ties.
7558-xxx Previous Cover removal procedures Inner cover removal Remove the printer front door. See Next “Printer front door removal” on page 4-13. Remove the transfer belt cleaner. See “Transfer belt cleaner removal” on page 4-178. Remove the waste toner box. Rotate the transfer belt lever counterclockwise to the unlock position.
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7558-xxx Remove the six screws (A) from the inner cover. Previous Next Go Back Remove the inner cover. Repair information...
7558-xxx Internal rear cover removal Previous Remove the top cover. See “Printer top cover removal” on page 4-15. Remove the two screws (A) from the internal rear cover. Next Go Back Remove the internal rear cover. Service Manual...
7558-xxx Left rear lower cover removal Previous Open the printer left duplex door. Remove the two screws (A). Next Go Back Remove the left rear lower cover. Left upper cover removal Open the printer left duplex door. Open the upper redrive door. Remove the two screws (A).
7558-xxx MPF top cover removal Previous Remove the left rear lower cover. See “Left rear lower cover removal” on page 4-7. Remove the MPF tray feeder. See 4-128. (Optional.) “MPF tray feeder removal” on page Gently detach the MPF top cover from the MPF tray assembly. Next Go Back Remove the MPF top cover.
Page 487
7558-xxx Remove the three screws (A) from the operator panel front cover. Previous Next Go Back Remove the operator panel front cover. Repair information...
7558-xxx Operator panel left cover removal Previous Remove the screw (A) from the operator panel left cover. Next Go Back Remove the operator panel left cover. Service Manual 4-10...
7558-xxx Operator panel right cover removal Previous Remove the two screws (A) from the operator panel right cover. Next Go Back Remove the operator panel right cover. Operator panel top cover (MFP) removal Remove the operator panel right cover. See “Operator panel right cover removal”...
Page 490
7558-xxx Remove the operator panel top cover. Previous Next Go Back Service Manual 4-12...
7558-xxx Printer front door removal Previous Open the printer front door, and position it to an angle approximately 45 degrees from the printer. Next Go Back Disengage the two links (A) connecting the printer front door to the printer. Repair information 4-13...
7558-xxx Lower the printer front door to its lowest position, slightly flex the printer front door by pushing down on the Previous middle portion, and then pull to the right to disengage. Next Go Back Remove the printer front door. Printer right cover removal Open the printer front door.
7558-xxx Remove the two screws (A) from the printer right cover. Previous Next Go Back Remove the printer right cover. Printer top cover removal Open the printer front door. Remove the operator panel left cover. See “Operator panel left cover removal” on page 4-10.
Page 494
7558-xxx Remove the two screws (A) from the printer top cover. Previous Next Go Back Remove the printer top cover. Service Manual 4-16...
7558-xxx Rear lower cover removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Remove the input tray interface cover. Next Go Back Disconnect all the cables connected from input trays and options. Remove the three screws (A) from the rear lower cover. Repair information 4-17...
Page 496
7558-xxx Remove the rear lower cover. Previous Next Go Back Service Manual 4-18...
7558-xxx Rear upper cover removal Previous Remove the two screws (A) from the rear upper cover. Next Go Back Remove the rear upper cover. Scanner left cover removal Remove the operator panel left cover. See “Operator panel left cover removal” on page 4-10.
7558-xxx Remove the two screws (A) from the scanner left cover. Previous Next Go Back Remove the scanner left cover. Scanner rear cover removal Disconnect all cables connected to the ADF. Remove the rear upper cover. See “Rear upper cover removal” on page 4-19.
7558-xxx Remove the two screws (A) from the scanner rear cover. Previous Next Go Back Remove the scanner rear cover. Scanner right cover removal Remove the operator panel right cover. See “Operator panel right cover removal” on page 4-11. Remove the scanner rear cover. See “Scanner rear cover removal”...
7558-xxx Remove the three screws (A) from the scanner right cover. Previous Next Go Back Remove the scanner right cover. Scanner top cover removal Remove the operator panel left cover. See “Operator panel left cover removal” on page 4-10. Remove the operator panel right cover. See “Operator panel right cover removal”...
Page 501
7558-xxx Remove the three screws (A) from the scanner top cover. Previous Next Go Back Remove the scanner top cover. Repair information 4-23...
7558-xxx Previous Print engine removal procedures 1st transfer conductor housing removal Remove the rear upper cover. See Next “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Go Back Remove the eight screws (B) securing the PCBA door to the machine. Service Manual 4-24...
Page 503
7558-xxx Release the two clamps (C) to release the harness. Previous Next Go Back Swing the PCBA door open. Remove the transfer roll HVPS PCBA. See “Transfer roll HVPS PCBA removal” on page 4-181. Remove the two screws (D) securing the bracket to the machine. Remove the bracket.
7558-xxx Remove the three screws (E) securing the 1st transfer conductor housing to the machine. Previous Next Go Back Remove the 1st transfer conductor housing. 1st transfer retract clutch assembly removal Remove the rear upper cover. See “Rear upper cover removal” on page 4-19.
Page 505
7558-xxx Remove the eight screws (B) securing the PCBA door to the machine. Previous Next Go Back Release the two clamps (C) to release the harness. Swing the PCBA door open. Remove the three screws (D) securing the 1st transfer retract clutch assembly to the machine. Repair information 4-27...
7558-xxx Disconnect the two cables (E). Previous Next Go Back Remove the 1st transfer retract clutch assembly. 2nd transfer roller removal Open the printer left duplex door assembly. Remove the screw (A) that secures the 2nd transfer roller. Push the latch (B) to release the 2nd transfer roller. Remove the 2nd transfer roller.
7558-xxx ATC sensor PCB bracket removal Previous Remove the printer front door. See “Printer front door removal” on page 4-13. Remove the transfer belt cleaner. See “Transfer belt cleaner removal” on page 4-178. Remove the waste toner box. Remove the four photoconductor units. Next Remove the four toner supplies.
7558-xxx Detach the ATC sensor PCB bracket from the machine and remove. Previous Next Go Back ATC sensor PCB removal Remove the printer front door. See “Printer front door removal” on page 4-13. Remove the transfer belt cleaner. See “Transfer belt cleaner removal” on page 4-178.
Page 509
7558-xxx Using a flat-blade screwdriver, release the three hooks (B) securing the ATC sensor PCB to the machine. Previous Next Go Back Remove the ATC sensor PCB. Re-installation note: When replacing the ATC sensor PCB, ensure that the five connections are properly reconnected.
7558-xxx Bridge PCBA removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Next Go Back Remove the eight screws (B) securing the PCBA door to the machine. Service Manual 4-32...
Page 511
7558-xxx Release the two clamps (C) to release the harness. Previous Next Go Back Swing the PCBA door open. Remove the RIP PCBA. See “RIP PCBA removal” on page 4-150. Repair information 4-33...
Page 512
7558-xxx Disconnect all the cables from the bridge PCBA. Previous Next Go Back Service Manual 4-34...
7558-xxx Remove the six screws (D) securing the bracket. Previous Next Go Back Gently detach the bridge PCBA from the upper engine PCBA. Remove the bracket. Remove the three screws (E) securing the bridge PCBA to the bracket. Remove the bridge PCBA. C toner auger removal Remove the printer front door.
Page 514
7558-xxx Lift the plastic gate, and push it in to prevent the toner from spilling. Previous Next Go Back Squeeze the two latches (A) to release the upper part of the auger. Detach the lower portion (B) of the auger from the developer unit. Service Manual 4-36...
Page 515
7558-xxx Warning: The lower portion (B) of the auger is prone to damage. Extra care is required in handling this part. Previous Next Go Back Repair information 4-37...
7558-xxx Remove the C toner auger. Previous Next Go Back Re-installation note: Ensure that the rubber sleeve (C) is attached properly to prevent toner spillage. Charge roll HVPS cooling fan removal Remove the rear upper cover. See “Rear upper cover removal” on page 4-19.
Page 517
7558-xxx Remove the eight screws (B) securing the PCBA door to the machine. Previous Next Go Back Release the two clamps (C) to release the harness. Swing the PCBA door open. Note: The cables do not have to be removed from the main power GFI interface to remove this part. Just pull the main power GFI interface out of the machine and swing it out of the way.
7558-xxx Remove the screw (E) securing the charge roll HVPS cooling fan to the machine. Previous Next Go Back Gently raise the large cable harness and remove the charge roll HVPS cooling fan. Charge roll HVPS PCBA removal Remove the printer right side cover. See “Printer right cover removal”...
7558-xxx Using the metal tabs (C), gently pull the charge roll HVPS PCBA and remove from the machine. Previous Next Go Back Re-installation note: When replacing the charge roll HVPS PCBA, ensure that it is properly inserted into the socket in the machine. CMYK toner dispense auger assembly removal Remove the operator panel front cover.
Page 520
7558-xxx Remove the three screws (A) securing the CMYK toner dispense auger assembly to the printer. Previous Next Go Back Lift the four plastic gates and push them into their corresponding toners to prevent the toner from spilling. Gently detach the lower portions (B) of the four augers from the developer housings. Service Manual 4-42...
Page 521
7558-xxx Warning: The lower portion (B) of the augers are prone to damage. Extra care is required in handling these Previous parts. Next Go Back Disengage the CMYK toner dispense auger assembly and remove. Note: After removal of the CMYK toner dispense auger assembly, be sure to clean up all visible toner spillage. Repair information 4-43...
7558-xxx Re-installation note: Be sure to attach the rubber sleeves (C) properly to prevent toner spillage. Previous Controller cooling fan removal Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Next Go Back Remove the eight screws (B) securing the PCBA door to the machine.
Page 523
7558-xxx Release the two clamps (C) to release the harness. Previous Next Go Back Swing the PCBA door open. Remove the two screws (D) securing the controller cooling fan. Remove the controller cooling fan from the machine. Disconnect the harness from the clamp (E). Disconnect the cable (F) from the controller cooling fan.
7558-xxx Developer carrier removal and replacement Previous Note: The following procedure can be applied to the C, M, Y, and K developer carriers. Warning: Always perform the sensor (ATC sensor) setup and adjustment if required or print quality problems may occur. Go to “Sensor (ATC) setup”...
Page 525
7558-xxx Remove the top cover (A). Previous Next Go Back Completely remove the carrier (B) from the assembly by dumping it and using a toner vacuum or if installing a new developer unit assembly, go to next step. Repair information 4-47...
Page 526
7558-xxx Replacement warning: If reusing an existing developer unit assembly, ensure that all traces of old carrier Previous (B) are removed from the developer unit assembly, or print quality issues may occur. Next Go Back Service Manual 4-48...
7558-xxx To install the new carrier (B): Previous Warning: Ensure that the carrier is installed evenly and uniformly in the assembly, or spillage may occur. Open the appropriate bag, and dump the appropriate carrier into the appropriate assembly. Hook Next Tabs Go Back Seal...
Page 528
7558-xxx Lift the appropriate plastic gate, and push it in to reduce toner spillage. Previous Next Go Back Detach the lower portion (A) of the auger from the appropriate developer housing. Service Manual 4-50...
Page 529
7558-xxx Swing away the lower portion of the auger to enable access to the two screws. Previous Next Go Back Remove the two screws (B) from the bracket. Repair information 4-51...
Page 530
7558-xxx Move the lever counterclockwise. Previous Next Go Back Remove the bracket mounted over the developer housing. Service Manual 4-52...
Page 531
7558-xxx Remove the developer housing. Previous Next Go Back Reinstallation warning: When reinstalling the developer housing, ensure that the printhead retract levers are in their uppermost position as shown in the following image, or damage will occur to the machine. Repair information 4-53...
Page 532
7558-xxx If the developer housing is installed correctly, the bracket (C) can be mounted over the developer housing Previous without difficulty. If the developer housing does not seem to install easily, do not force the part into the machine. Ensure that the printhead retract lever is in the uppermost position, and try to slide it in again. Next Go Back Reinstallation notes:...
7558-xxx Pull the plastic gate (D), and move it to its lowest position. Previous Next Go Back Move the appropriate wiper in and out to clean the printhead. • Developer housing (K) removal Remove the printer front door. See “Printer front door removal” on page 4-13.
Page 534
7558-xxx Remove the operator panel front cover. See “Operator panel front cover (MFP) removal” on page 4-8. Previous Remove the printhead retract door. See “Printhead retract door removal” on page 4-145. Remove the inner cover. See “Inner cover removal” on page 4-4.
Page 535
7558-xxx Swing away the lower portion of the auger to enable access to the two screws. Previous Next Go Back Remove the two screws (B) from the bracket. Repair information 4-57...
Page 536
7558-xxx Move the lever counterclockwise. Previous Next Go Back Remove the bracket mounted over the developer housing. Service Manual 4-58...
Page 537
7558-xxx Remove the developer housing. Previous Next Go Back Reinstallation warning: When reinstalling the developer housing, ensure that the printhead retract levers are in their uppermost position as shown in the following image, or damage will occur to the machine. Repair information 4-59...
Page 538
7558-xxx If the developer housing is installed correctly, the bracket (C) can be mounted over the developer housing Previous without difficulty. If the developer housing does not seem to install easily, do not force the part into the machine. Ensure that the printhead retract lever is in the uppermost position, and try to slide it in again. Next Go Back Reinstallation notes:Re-installation notes:...
7558-xxx Pull the gate (D), and move it to its lowest position. Previous Next Go Back Move the appropriate wiper in and out to clean the printhead. • Developer housing (M) removal Remove the printer front door. See “Printer front door removal” on page 4-13.
Page 540
7558-xxx Remove the operator panel front cover. See “Operator panel front cover (MFP) removal” on page 4-8. Previous Remove the printhead retract door. See “Printhead retract door removal” on page 4-145. Remove the inner cover. See “Inner cover removal” on page 4-4.
Page 541
7558-xxx Swing away the lower portion of the auger to enable access to the two screws. Previous Next Go Back Remove the two screws (B) from the bracket. Repair information 4-63...
Page 542
7558-xxx Move the lever counterclockwise. Previous Next Go Back Remove the bracket mounted over the developer housing. Service Manual 4-64...
Page 543
7558-xxx Remove the developer housing. Previous Next Go Back Reinstallation warning: When reinstalling the developer housing, ensure that the printhead retract levers are in their uppermost position as shown in the following image, or damage will occur to the machine. Repair information 4-65...
Page 544
7558-xxx If the developer housing is installed correctly, the bracket (C) can be mounted over the developer housing Previous without difficulty. If the developer housing does not seem to install easily, do not force the part into the machine. Ensure that the printhead retract lever is in the uppermost position, and try to slide it in again. Next Go Back Reinstallation notes:Re-installation notes:...
7558-xxx Pull the plastic gate (D), and move it to its lowest position. Previous Next Go Back Move the appropriate wiper in and out to clean the printhead. • Developer housing (Y) removal Remove the printer front door. See “Printer front door removal” on page 4-13.
Page 546
7558-xxx Remove the operator panel front cover. See “Operator panel front cover (MFP) removal” on page 4-8. Previous Remove the printhead retract door. See “Printhead retract door removal” on page 4-145. Remove the inner cover. See “Inner cover removal” on page 4-4.
Page 547
7558-xxx Remove the two screws (B) from the bracket. Previous Next Go Back Move the lever counterclockwise. Repair information 4-69...
Page 548
7558-xxx Remove the bracket mounted over the developer housing. Previous Next Go Back Remove the developer housing. Service Manual 4-70...
Page 549
7558-xxx Reinstallation warning: When reinstalling the developer housing, ensure that the printhead retract levers are in Previous their uppermost position as shown in the following image, or damage will occur to the machine. Next Go Back If the developer housing is installed correctly, the bracket (C) can be mounted over the developer housing without difficulty.
Page 550
7558-xxx Reinstallation notes:Re-installation notes: Previous To complete the re-installation, do the following: • Be sure to attach the lower part of the auger properly to reduce toner spillage. Move the lever clockwise. Next Go Back Pull the gate (D), and move it to its lowest position. Service Manual 4-72...
7558-xxx Move the appropriate wiper in and out to clean the printhead. • Previous Next Go Back Developer housing rear plunger removal Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Remove the PC/developer drive motor. See “PC/developer drive motor removal”...
Page 552
7558-xxx Press the plastic tab (A) on the developer housing rear plunger to release it from the machine. Previous Next Go Back While pressing the plastic tab, rotate the developer housing rear plunger counterclockwise, as shown in the following image. Remove the developer housing rear plunger.
7558-xxx Developer HVPS PCBA removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Next Go Back Remove the eight screws (B) securing the PCBA door to the machine. Repair information 4-75...
Page 554
7558-xxx Release the two clamps (C) to release the harness. Previous Next Go Back Swing the PCBA door open. Disconnect the cable (D) from the developer HVPS PCBA. Remove the two screws (E) securing the developer HVPS PCBA to the machine. Service Manual 4-76...
7558-xxx Release the two hooks (F) securing the developer HVPS PCBA to the machine. Previous Next Go Back Remove the developer HVPS PCBA. Feeder slide guide removal Remove the appropriate feeder unit. See “Printer tray 1 feeder removal” on page 4-144, “Tray module 4-294, or...
7558-xxx Front left cooling fan removal Previous Remove the printer front door. See “Printer front door removal” on page 4-13. Remove the transfer belt cleaner. See “Transfer belt cleaner removal” on page 4-178. Remove the waste toner box. Remove the four photoconductor units. Next Remove the four toner supplies.
Page 557
7558-xxx Remove the screw (B) from the front left cooling fan. Previous Next Go Back Detach the front left cooling fan, and disconnect the cable (C). Repair information 4-79...
7558-xxx Remove the front left cooling fan. Previous Next Go Back Front right cooling fan removal Remove the printer front door. See “Printer front door removal” on page 4-13. Remove the transfer belt cleaner. See “Transfer belt cleaner removal” on page 4-178.
Page 559
7558-xxx Remove the screw (A) from the cooling fan. Previous Next Go Back Pull the fan away from the machine, and disconnect the cable (B). Repair information 4-81...
7558-xxx Ease the cable off the fan, and release the clamp (C) connecting the fan to the machine. Previous Next Go Back Remove the front right cooling fan. Front upper cooling fan removal Remove the printer front door. See “Printer front door removal” on page 4-13.
Page 561
7558-xxx Remove the inner plate. See “Inner plate removal” on page 4-98. Previous Disconnect the cable (A). Remove the screw (B) from the front upper cooling fan. Next Go Back Slide the front upper cooling fan out of the machine and remove. Repair information 4-83...
7558-xxx Fuser assembly removal Previous This removal procedure applies to the100V, 110V, and 220V fuser assemblies. Open the printer left duplex door assembly. Remove the two thumbscrews (A). Next Use the handles (B) to pull the fuser assembly out of the machine. Go Back Fuser cooling fan removal Remove the rear upper cover.
Page 563
7558-xxx Remove the eight screws (B) securing the PCBA door to the machine. Previous Next Go Back Release the two clamps (C) to release the harness. Swing the PCBA door open. Disconnect the cable (D) from the fuser cooling fan. Repair information 4-85...
Page 564
7558-xxx Release the two latches (E). Previous Next Go Back Remove the fuser cooling fan. Replacement warning: When replacing the fuser cooling fan, make sure the fan is properly installed so that air flow is directed away from the machine. Service Manual 4-86...
7558-xxx Fuser driver PCBA cooling fan removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Next Go Back Remove the eight screws (B) securing the PCBA door to the machine. Repair information 4-87...
Page 566
7558-xxx Release the two clamps (C) to release the harness. Previous Next Go Back Swing the PCBA door open. Disconnect the four connections (A). Release the harness from the clamps (B). Remove the two screws (C) securing the duct to the machine. Service Manual 4-88...
Page 567
7558-xxx Remove the duct from the machine. Previous Next Go Back Release the two hooks. Repair information 4-89...
7558-xxx Remove the fuser driver PCBA cooling fan from the duct. Previous Next Go Back Fuser driver PCBA removal Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Service Manual 4-90...
Page 569
7558-xxx Remove the eight screws (B) securing the PCBA door to the machine. Previous Next Go Back Release the two clamps (C) to release the harness. Swing the PCBA door open. Remove the sub LVPS PCBA. See “Sub LVPS PCBA removal” on page 4-165.
Page 570
7558-xxx Remove the four screws (D) securing the bracket to the machine. Previous Next Go Back Remove the bracket from the machine. Disconnect the two cables (E) from the board. Release the harness from the clamp (F). Service Manual 4-92...
Page 571
7558-xxx Release the clamp (G) from the card. Previous Next Go Back Remove the four screws (H) securing the fuser driver PCBA to the machine. Remove the fuser driver PCBA. Repair information 4-93...
7558-xxx Fuser pressure roll retract motor removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Next Go Back Remove the eight screws (B) securing the PCBA door to the machine. Service Manual 4-94...
Page 573
7558-xxx Release the two clamps (C) to release the harness. Previous Next Go Back Swing the PCBA door open. Disconnect the cable (D) from the fuser pressure roll retract motor. Repair information 4-95...
Page 574
7558-xxx Release the harness from the clamp. Previous Next Go Back Remove the three screws (E) securing the fuser pressure roll retract motor to the machine. Remove the fuser pressure roll retract motor. Service Manual 4-96...
7558-xxx Fuser/lower redrive/1st BTR retract motor removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Next Go Back Remove the eight screws (B) securing the PCBA door to the machine. Repair information 4-97...
7558-xxx Release the two clamps (C) to release the harness. Previous Next Go Back Swing the PCBA door open. Remove the two cables (D). Warning: When disconnecting the two wire harnesses from the motor, make sure that the release hook is pressed or the connections will be damaged.
Page 577
7558-xxx Remove the four photoconductor units. Previous Remove the four toner supplies. Remove the operator panel front cover. See “Operator panel front cover (MFP) removal” on page 4-8. Remove the printhead retract door. See “Printhead retract door removal” on page 4-145.
7558-xxx K toner auger removal Previous Remove the printer front door. See “Printer front door removal” on page 4-13. Remove the transfer belt cleaner. See “Transfer belt cleaner removal” on page 4-178. Remove the waste toner box. Remove the four photoconductor units. Next Remove the four toner supplies.
Page 579
7558-xxx Warning: The lower portion (B) of the auger is prone to damage. Extra care is required in handling this part. Previous Next Go Back Repair information 4-101...
7558-xxx Remove the K toner auger. Previous Next Go Back Re-installation note: Ensure that the rubber sleeve (C) is attached properly to prevent toner spillage. LED printhead removal Remove the printer front door. See “Printer front door removal” on page 4-13.
Page 581
7558-xxx Remove the screw (A) from the appropriate printhead. Previous Next Go Back Gently pull the printhead out of the machine and remove. Repair information 4-103...
7558-xxx Lower engine PCBA removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Next Go Back Disconnect all the cables from the lower engine PCBA. Remove the eight screws (D). Service Manual 4-104...
7558-xxx Detach the lower engine PCBA from the upper engine PCBA by moving it downward. Previous Next Go Back Remove the lower engine PCBA. Replacement warning: When replacing the lower engine PCBA, ensure that all of the cables are properly reconnected.
Page 584
7558-xxx Remove the eight screws (B) securing the PCBA door to the machine. Previous Next Go Back Release the two clamps (C) to release the harness. Swing the PCBA door open. Remove the fuser redrive/lower redrive/1st BTR retract motor. See “Fuser/lower redrive/1st BTR retract motor removal”...
Page 585
7558-xxx Gently pull the belt guide to detach it from the machine. Previous Next Go Back Remove the belt guide. Detach the drive belt from the pulley. Disconnect the three cables (D) from the lower redrive shift motor assembly. Repair information 4-107...
Page 586
7558-xxx Release the harness from the clamp (E). Previous Next Go Back Remove the screw (F) securing the plastic motor cover. Service Manual 4-108...
Page 587
7558-xxx Remove the plastic motor cover. Previous Next Go Back Remove the two screws (G) securing the lower redrive shift motor assembly. Note: Move the shaft to its midmost position to provide access to the screws. Repair information 4-109...
Page 588
7558-xxx Warning: When removing the lower redrive shift motor assembly, ensure that the front bushing (H) does not Previous become damaged. Next Go Back Gently remove the lower redrive shift motor assembly. Service Manual 4-110...
7558-xxx Remove the drive belt. Previous Next Go Back Re-installation tip: To make the reinstallation of the lower redrive shift motor assembly easier, ensure that the drive belt is placed on the lower redrive shift motor assembly drive pulley and that the plastic motor cover is attached to the lower redrive shift motor assembly as you reattach it to the machine.
7558-xxx Pull out the LVPS front fan guide. Previous Next Go Back Disconnect the cable (B) from the LVPS front fan guide. Detach the harness from the LVPS front fan guide. Remove the LVPS front fan guide. LVPS PCBA removal Warning: Before removing the LVPS PCBA, using a permanent marker, place unique markings on connections P91 and P92 to ensure that these two cables are properly reconnected, or damage will occur to the machine.
Page 591
7558-xxx Remove the harnesses from the nine clamps (A) under the LVPS PCBA. Previous Next Go Back Disconnect the twelve cables (B) from the LVPS PCBA. Repair information 4-113...
Page 592
7558-xxx Remove the four screws securing the LVPS PCBA to the machine. Previous Next Go Back Remove the LVPS. Re-installation warning: When replacing the LVPS PCBA, ensure that the connections for P91 and P92 are properly replaced. If the cables are not reconnected properly, damage will occur to the machine, and the machine will not function.
7558-xxx LVPS sub cooling fan removal Previous Remove the printer right cover. Remove the two screws (A) securing the LVPS fan guide to the machine. Next Go Back Remove the LVPS fan guide. Disconnect the cable (B). Repair information 4-115...
7558-xxx Release the two hooks securing the fan to the guide. Previous Next Go Back Remove the LVPS sub cooling fan. M toner auger removal Remove the printer front door. See “Printer front door removal” on page 4-13. Remove the transfer belt cleaner. See “Transfer belt cleaner removal”...
Page 595
7558-xxx Lift the plastic gate, and push it in to prevent the toner from spilling. Previous Next Go Back Squeeze the two latches (A) to release the upper part of the auger. Detach the lower portion (B) of the auger from the developer unit. Repair information 4-117...
Page 596
7558-xxx Warning: The lower portion of the auger (B) is prone to damage. Extra care is required in handling this part. Previous Next Go Back Remove the M toner auger. Re-installation note: Ensure that the rubber sleeve (C) is attached properly to prevent toner spillage. Service Manual 4-118...
7558-xxx Main power GFI interface removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Next Go Back Remove the eight screws (B) securing the PCBA door to the machine. Repair information 4-119...
Page 598
7558-xxx Release the two clamps (C) to release the harness. Previous Next Go Back Swing the PCBA door open. Remove the four screws (D) securing the main power GFI interface to the machine. Pull the main power GFI interface out of the machine. Disconnect all the cables and remove the main power GFI interface.
7558-xxx Main power switch removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Remove the rear lower cover. See “Rear lower cover removal” on page 4-17. Remove the printer right cover. See “Printer right cover removal” on page 4-14.
Page 600
7558-xxx Detach the media feed lift motor. Previous Next Go Back Service Manual 4-122...
7558-xxx Media out actuator removal Previous Remove the appropriate feeder unit. See “Printer tray 1 feeder removal” on page 4-144, “Tray module 4-294, or media feeder removal” on page 4-281, “TTM tray 4 media feeder removal” on page “TTM tray 3 feeder removal” on page 4-290.
7558-xxx Disconnect the cable (B). Previous Next Go Back Remove the media size switch PCB. Media transport/MPF drive motor removal Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Service Manual 4-124...
Page 603
7558-xxx Remove the eight screws (B) securing the PCBA door to the machine. Previous Next Go Back Release the two clamps (C) to release the harness. Swing the PCBA door open. Repair information 4-125...
Page 604
7558-xxx Disconnect the cable from the media transport/MPF drive motor. Previous Next Go Back Release the clamp securing the harness to the machine. Note: The lower right screw is obscured by the large harness. Service Manual 4-126...
7558-xxx Remove the four screws (D) securing the media transport/MPF drive motor to the machine. Previous Next Go Back Warning: When removing the media transport/MPF drive motor, ensure that the plastic bushing does not become damaged. Remove the media transport/MPF drive motor from the machine. Replacement warning: When replacing the media transport/MPF drive motor, ensure that the shaft, gears, and bushing are properly aligned or damage may occur.
7558-xxx Press the three latches on each MPF feed roller. Previous Next Go Back Remove the MPF feed rollers. MPF tray feeder removal Remove the left rear lower cover. See “Left rear lower cover removal” on page 4-7. Open the printer left duplex door. Release the harness (A) from the clamps.
7558-xxx Remove the two screws (C). Previous Next Go Back Remove the MPF tray feeder. Operator panel assembly removal Warning: If you are replacing the operator panel in addition to the RIP PCBA or the operator panel PCBA, you must replace one component at a time. After you replace one component, perform a POR on the device before replacing a second component.
Page 608
7558-xxx Remove the operator panel assembly from the machine. Previous Next Go Back Remove the screw (B) securing the ground wire to the machine. Service Manual 4-130...
7558-xxx Disconnect the four cables (C) from the operator panel. Previous Next Go Back Operator panel PCBA (MFP) removal Warning: If you are replacing the operator panel PCBA in addition to the operator panel or the RIP PCBA, you must replace one component at a time. After you replace one component, perform a POR on the device before replacing a second component.
7558-xxx Disconnect the three cables (B). Previous Next Go Back Remove the operator panel PCBA. Operator panel speaker (MFP) removal Remove the operator panel right cover. See “Operator panel right cover removal” on page 4-11. Remove the operator panel left cover. See “Operator panel left cover removal”...
Page 611
7558-xxx Remove the three screws (A) securing the bracket to the machine. Previous Next Go Back Remove the bracket. Repair information 4-133...
7558-xxx Remove the operator panel speaker. Previous Next Go Back PC smart chip socket (C, M, Y, K) removal Remove the printer front door. See “Printer front door removal” on page 4-13. Remove the transfer belt cleaner. See “Transfer belt cleaner removal” on page 4-178.
Page 613
7558-xxx Using a flat-blade screwdriver, pry the plastic cover off the socket and remove. Previous Next Go Back Pull the PC smart chip socket and remove. Repair information 4-135...
7558-xxx PC/developer drive motor cooling fan removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Next Go Back Remove the eight screws (B) securing the PCBA door to the machine. Service Manual 4-136...
Page 615
7558-xxx Release the two clamps (C) to release the harness. Previous Next Go Back Swing the PCBA door open. Remove the developer HVPS PCBA. See “Developer HVPS PCBA removal” on page 4-75. Remove the two screws (D) securing the PC/developer drive motor cooling fan to the machine. Disconnect the cable (E).
7558-xxx PC/developer drive motor removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Next Go Back Remove the eight screws (B) securing the PCBA door to the machine. Service Manual 4-138...
Page 617
7558-xxx Release the two clamps (C) to release the harness. Previous Next Go Back Swing the PCBA door open. Remove the transfer roll HVPS PCBA. See the “Transfer roll HVPS PCBA removal” on page 4-181 section. Remove the developer HVPS PCBA. See the section.
Page 618
7558-xxx Disconnect the ten cables (E). Previous Next Go Back Release the two latches securing the two harness guides to the machine. Move the two harness guides away from main drive motor. Service Manual 4-140...
7558-xxx Remove the six screws (G) securing the PC/developer drive motor to the machine. Previous Next Go Back Remove the PC developer drive motor from the machine. Pick roller removal Remove the appropriate feeder unit. See “Printer tray 1 feeder removal” on page 4-144, “Tray module 4-294, or...
7558-xxx Release the hook (A) on each of the three pick rollers. Previous Next Go Back Slide the pick rollers off of the shaft to remove. Printer left duplex door assembly removal Remove the left rear lower cover. See “Left rear lower cover removal” on page 4-7.
7558-xxx Remove the printer left duplex door assembly. Previous Next Go Back Printer media turn guide removal Remove the left rear lower cover. See “Left rear lower cover removal” on page 4-7. Remove the MPF tray feeder. See “MPF tray feeder removal” on page 4-128.
7558-xxx Detach the front of the printer media turn guide, and then detach the back of the printer media turn guide. Previous Next Go Back Remove the printer media turn guide. Printer tray 1 feeder removal Pull the media tray 1 out from the machine. Remove the left rear lower cover.
7558-xxx Remove the printer tray 1 feeder. Previous Next Go Back Printhead retract door removal Open the front door. Rotate the transfer belt lever counterclockwise to the unlock position. Repair information 4-145...
Page 624
7558-xxx Remove the two screws (A) from the printhead retract door. Previous Next Go Back Press the latch to release the door. Service Manual 4-146...
7558-xxx Remove the printhead retract door. Previous Next Go Back Registration drive motor removal Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Repair information 4-147...
Page 626
7558-xxx Remove the eight screws (B) securing the PCBA door to the machine. Previous Next Go Back Release the two clamps (C) to release the harness. Swing the PCBA door open. Remove the media transport/MPF drive motor. See the “Media transport/MPF drive motor removal” on page 4-124.
7558-xxx Disconnect the two cables (D). Previous Next Go Back Remove the four screws (E) securing the registration drive motor to the machine. Remove the registration drive motor. Registration/transport roller assembly removal Remove the left rear lower cover. See “Left rear lower cover removal” on page 4-7.
7558-xxx Remove the two screws (A). Previous Next Go Back Disconnect the cable (B). Remove the registration/transport roller assembly. RIP PCBA removal Before you replace the RIP PCBA, make sure you back up the eSF solutions and settings. See “eSF solutions backup”...
Page 629
7558-xxx device before replacing a second component. If you replace the components simultaneously, the Previous printer will be rendered inoperable. Remove the two screws (A) securing the RIP PCBA to the machine. Next Go Back Repair information 4-151...
7558-xxx Remove the RIP PCBA. Previous Next Go Back Important: The replacement RIP PCBA does not contain an NVRAM card. Remove the NVRAM card from the old RIP PCBA and install on the replacement RIP PCBA to restore the NVRAM settings. eSF solutions backup If a technician needs to replace the RIP PCBA, the steps below should be taken to back up the eSF solutions and settings:...
7558-xxx If the Web page cannot be accessed, or an error persists despite trying to boot in Invalid Engine code mode, Previous then there is no way to backup the eSF apps. The technician needs to make the customer aware that the applications and their setting could not be saved.
7558-xxx Gently slide the sensor (image calibration) out and remove it. Previous Next Go Back Sensor (media level) removal This removal procedure applies to trays 1–4. Remove the appropriate feeder unit. See “Printer tray 1 feeder removal” on page 4-144, “Tray module 4-294, or media feeder removal”...
7558-xxx Disconnect the harness (B). Previous Next Go Back Sensor (media on belt) removal Open the printer left duplex door assembly. Remove the screw (A) securing the sensor (media on belt) to the machine. Repair information 4-155...
7558-xxx Disconnect the cable (B). Previous Next Go Back Remove the sensor (media on belt). Sensor (media out) removal Remove the appropriate feeder unit. See “Printer tray 1 feeder removal” on page 4-144, “Tray module 4-294, or media feeder removal” on page 4-281, “TTM tray 4 media feeder removal”...
Page 635
7558-xxx Disconnect the cable (B). Previous Next Go Back Repair information 4-157...
7558-xxx Sensor (printer left duplex door interlock) removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Next Go Back Remove the eight screws (B) securing the PCBA door to the machine. Service Manual 4-158...
Page 637
7558-xxx Release the two clamps (C) to release the harness. Previous Next Go Back Swing the PCBA door open. Remove the screw (D) securing the bracket to the machine. Remove the bracket. Repair information 4-159...
7558-xxx Disconnect the cable from the sensor (printer left duplex door interlock). Previous Next Go Back Release the four tabs securing the sensor (printer left duplex door interlock) to the bracket. Remove the sensor (printer left duplex door interlock) from the bracket. Sensor (printer left front door interlock) removal Remove the printer front door.
Page 639
7558-xxx Using a flat-blade screwdriver, release the two latches (A) securing the sensor (printer left front door Previous interlock). Next Go Back Pull out the sensor (printer left front door interlock) (B), and disconnect the sensor cable. Repair information 4-161...
7558-xxx Remove the sensor (printer left front door interlock). Previous Next Go Back Sensor (printer right front door interlock) removal Remove the printer right side cover. See “Printer right cover removal” on page 4-14. Remove the LVPS subfan guide. See “LVPS front fan guide removal”...
7558-xxx Release the four tabs (B) securing the sensor (printer right front door interlock) to the machine. Previous Next Go Back Remove the sensor (printer right front door interlock). Sensor (tray 1 pre-feed) removal Remove the feeder slide guide. See “Feeder slide guide removal”...
7558-xxx Disconnect the cable (B). Previous Next Go Back Standard bin LED (MFP) removal Remove the operator panel right cover. See “Operator panel right cover removal” on page 4-11. Remove the operator panel left cover. See “Operator panel left cover removal” on page 4-10.
7558-xxx Disconnect the cable. Previous Next Go Back Sub LVPS PCBA removal Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Repair information 4-165...
Page 644
7558-xxx Remove the eight screws (B) securing the PCBA door to the machine. Previous Next Go Back Release the two clamps (C) to release the harness. Swing the PCBA door open. Service Manual 4-166...
Page 645
7558-xxx Disconnect the four cables (D). Previous Next Go Back Remove the three screws (E) securing the sub LVPS PCBA to the machine. Remove the sub LVPS PCBA. Repair information 4-167...
7558-xxx Suction fan removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Next Go Back Remove the eight screws (B) securing the PCBA door to the machine. Service Manual 4-168...
Page 647
7558-xxx Release the two clamps (C) to release the harness. Previous Next Go Back Swing the PCBA door open. Disconnect the cable (D) from the suction fan. Remove the two screws (E) securing the suction fan to the machine. Remove the suction fan. Repair information 4-169...
7558-xxx Suction filter Previous Open the printer left duplex door. Remove the suction filter. Next Go Back Toner dispense motor removal Remove the operator panel left cover. See “Operator panel left cover removal” on page 4-10. Remove the operator panel right cover. See “Operator panel right cover removal”...
Page 649
7558-xxx Remove the five screws (A) from the toner dispense motor. Previous Next Go Back Disconnect the four toner dispense motor cables (B). Repair information 4-171...
Page 650
7558-xxx Disconnect the four cable clamps (C) from the motor and remove the cable harness. Previous Next Go Back Disconnect the four cables (D) from the front side of the printer. Service Manual 4-172...
7558-xxx From the rear side of the printer, disengage the toner dispense motor and remove. Previous Next Go Back Toner smart chip PCB removal Remove the top cover. See “Printer top cover removal” on page 4-15. Remove the cable (A) from the toner smart chip PCB that will be removed. Repair information 4-173...
7558-xxx Detach the toner smart chip PCB and remove. Previous Next Go Back Touch screen (MFP) removal Remove the operator panel right cover. See “Operator panel right cover removal” on page 4-11. Remove the operator panel left cover. See “Operator panel left cover removal” on page 4-10.
7558-xxx Remove the touch screen. Previous Next Go Back Transfer belt assembly removal Open the printer front door. Remove the transfer belt cleaner. See “Transfer belt cleaner removal” on page 4-178. Rotate the transfer belt lever counterclockwise to the unlock position. Open the printhead retract door.
Page 654
7558-xxx Remove the e-clip (A) securing the rear plastic support strap to the printer left duplex door assembly. Previous Next Go Back Remove the rear plastic support strap. Rotate the front plastic support strap 90 degrees and release it from the machine. Service Manual 4-176...
Page 655
7558-xxx Remove the screw (B) securing the rear belt retaining bracket. Previous Remove the rear belt retaining bracket. Next Go Back Remove the screw (C) securing the front belt retaining bracket. Remove the front belt retaining bracket. Repair information 4-177...
7558-xxx Pull the belt release latch to disengage the transfer belt assembly. Previous Next Go Back Warning: When removing the transfer belt assembly from the machine, do not touch the belt surface or damage will occur. Warning: When removing the transfer belt assembly, make sure the belt’s surface does not come into contact with the printer left duplex door assembly.
Page 657
7558-xxx Unscrew the knob (A). Previous Next Go Back Pull out the transfer belt cleaner and remove. Repair information 4-179...
7558-xxx Transfer belt lever removal Previous Open the front door. Rotate the transfer belt lever counterclockwise to the unlock position. Next Go Back Remove the screw (A) from the transfer belt lever. Service Manual 4-180...
7558-xxx Remove the transfer belt lever. Previous Next Go Back Transfer roll HVPS PCBA removal Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Repair information 4-181...
Page 660
7558-xxx Remove the eight screws (B) securing the PCBA door to the machine. Previous Next Go Back Release the two clamps (C) to release the harness. Swing the PCBA door open. Service Manual 4-182...
Page 661
7558-xxx Disconnect the cable (D). Previous Next Go Back Remove the four screws (E) securing the transfer roll HVPS PCBA to the machine. Repair information 4-183...
7558-xxx Release the tabs on the two plastic standoffs (F) securing the transfer roll HVPS PCBA to the machine. Previous Next Go Back Remove the transfer roll HVPS PCBA from the machine. Upper exhaust cooling fan removal Remove the rear upper cover. See “Rear upper cover removal”...
Page 663
7558-xxx Remove the eight screws (B) securing the PCBA door to the machine. Previous Next Go Back Release the two clamps (C) to release the harness. Swing the PCBA door open. Repair information 4-185...
Page 664
7558-xxx Disconnect the cable (D). Previous Next Go Back Remove the upper exhaust cooling fan. Re-installation note: When replacing the upper exhaust cooling fan, make sure the fan is positioned so that the air flow is directed away from the machine. Service Manual 4-186...
7558-xxx Upper printer engine PCBA removal Previous WARNING Ensure that the NVM EPROM is removed from the defective PCBA and installed to the new PCBA or damage to the machine may occur. For more details, go to “Upper engine PCBA reinstallation”...
7558-xxx Detach the upper printer engine PCBA by moving it to the right. Previous Next Go Back Remove the upper printer engine PCBA. Upper engine PCBA reinstallation WARNING Failure to perform this procedure correctly may cause: • damage to the replacement PCBA •...
7558-xxx Mount the NVM EPROM to the replacement PCBA. Previous Warning: Failure to correctly mount the NVM EPROM chip may cause damage to the system. The correct orientation of the chip when mounted to the board is shown below. Pin 1 of the NVM EPROM chip (marked with a circle) must be inserted to the correct slot (marked with a triangle) on the replacement PCBA.
Page 668
7558-xxx Remove the four screws (A). Previous Next Go Back Remove the upper redrive assembly. Disconnect the cables (B). Service Manual 4-190...
7558-xxx Waste toner agitator motor removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Disconnect the input option cable (A). Next Go Back Remove the eight screws (B) securing the PCBA door to the machine. Repair information 4-191...
Page 670
7558-xxx Release the two clamps (C) to release the harness. Previous Next Go Back Swing the PCBA door open. Pull the main power GFI interface out of the machine, and swing it out of the way. See the “Main power GFI interface removal”...
Page 671
7558-xxx Remove the e-clip. Previous Next Go Back Remove the actuator gear. Remove the plastic bushing (G). Repair information 4-193...
7558-xxx Remove the three screws (H) securing the waste toner agitator motor to the machine. Previous Next Go Back Remove the waste toner agitator motor. Waste toner auger chute removal Remove the printer front door. See “Printer front door removal” on page 4-13.
Page 673
7558-xxx Remove the waste toner auger chute. Previous Next Go Back Re-installation warning: When replacing the waste toner auger chute, ensure that the four plastic gates on the four toner add chutes are in the closed position or damage will occur to the foam gaskets on the waste toner auger chute.
7558-xxx Waste toner sensor guide removal Previous Remove the printer right side cover. See “Printer right cover removal” on page 4-14. Remove the four screws (A) securing the bracket to the machine. Next Go Back Remove the bracket. Remove the four screws (B) securing the waste toner sensor guide to the machine. Disconnect the two cables (C) from the waste toner sensor guide.
7558-xxx Remove the harness clamp (D) from the waste toner sensor guide. Previous Next Go Back Remove the waste toner sensor guide. Waste toner shaft gate removal Remove the printer front door. See “Printer front door removal” on page 4-13. Remove the transfer belt cleaner.
Page 676
7558-xxx Lift the tab securing the plastic cover to the machine. Previous Next Go Back Swing the plastic cover out of the machine and allow it to hang by the harness. Remove the e-clip (A) securing the 31T gear (B). Remove the 31T gear.
7558-xxx Remove the e-clip (D) securing the waste toner shaft gate to the machine. Previous Next Go Back Remove the two screws (E) securing the waste toner gear bracket (F) to the machine. Remove the waste toner gear bracket. Remove the waste toner shaft gate. Y toner auger removal Remove the printer front door.
Page 678
7558-xxx Remove the printhead retract door. See “Printhead retract door removal” on page 4-145. Previous Remove the inner cover. See “Inner cover removal” on page 4-4. Remove the inner plate. See “Inner plate removal” on page 4-98. Lift the plastic gate, and push it in to prevent the toner from spilling. Next Go Back Release the two latches (A) connecting the upper portion of the auger.
Page 679
7558-xxx Remove the Y toner auger. Previous Next Go Back Re-installation note: Ensure that the rubber sleeve (C) is attached properly to prevent toner spillage. Repair information 4-201...
7558-xxx Previous Scanner component removal procedures ADF angle actuator removal Remove the scanner rear cover. See Next “Scanner rear cover removal” on page 4-20. Remove the scanner left cover. See “Scanner left cover removal” on page 4-19. Remove the screw (A) securing the ADF angle actuator. Go Back Remove the ADF angle actuator.
7558-xxx ADF controller PCBA removal Previous Remove the ADF rear cover. See “ADF rear cover removal” on page 4-218. Remove the screw (A) securing the plastic shield to the machine. Next Go Back Remove the plastic shield. Disconnect all the cables from the ADF controller PCBA. Repair information 4-203...
7558-xxx Remove the four screws (B). Previous Next Go Back Remove the ADF controller PCBA from the base. ADF diverter gate solenoid removal Remove the ADF main drive sub-assembly. See “ADF main drive sub assembly removal” on page 4-215. Remove the screw (A). Disconnect the cable (B).
7558-xxx Release the harness from the clamps (C). Previous Next Go Back Note: When removing the ADF diverter gate solenoid, the spring and plunger will become detached. Remove the ADF diverter gate solenoid. Reinstallation note: When replacing the ADF diverter gate solenoid, ensure that the pin on the plunger is properly reattached.
Page 684
7558-xxx Remove the harness from the four clamps (A). Previous Next Go Back Remove the ADF front cover. See “ADF front cover removal” on page 4-213. Remove the screw (B) securing the LED to the machine. Disconnect the cable (C) from the LED. Service Manual 4-206...
Page 685
7558-xxx Remove the LED. Previous Next Go Back Repair information 4-207...
Page 686
7558-xxx Gently flex the frame and detach the front of the ADF document tray from the base. Previous Next Go Back Note: When removing the ADF document tray, ensure that the tray is in its full upright position, as shown in the previous image.
7558-xxx ADF feed motor removal Previous Remove the ADF main drive sub-assembly. See “ADF main drive sub assembly removal” on page 4-215. Remove the tension spring (A). Next Go Back Remove the two screws (B) securing the ADF feed motor to the assembly. Disconnect the cable (C).
7558-xxx Note: When removing the ADF feed motor, the drive belt (D) will become detached. Previous Next Go Back Remove the ADF feed motor. Reinstallation note: To correctly set the ADF feed motor belt drive tension, install the ADF feed motor and the ADF feed motor tension spring before completely tightening the two screws.
Page 689
7558-xxx Lower the inner cover. Previous Next Go Back Detach the bottom portion of the retaining clip. Repair information 4-211...
Page 690
7558-xxx Remove the retaining clip from the machine. Previous Next Go Back Remove the two rollers from the machine. Reinstallation warning: Before reinstalling, make sure you do not touch the rubber surface of the pick roller. Reinstallation warning: When reinstalling the ADF feed/pick roller assemblies, ensure that they are installed as shown in the following image.
7558-xxx ADF front cover removal Previous Open the ADF top door. Loosen the screw (A) securing the ADF front cover to the machine. Next Go Back Lift the ADF to its uppermost position. Loosen the three screws (B). Remove the ADF front cover. ADF left hinge removal Remove the ADF main drive sub-assembly.
Page 692
7558-xxx Remove the three screws (B) securing the metal bracket to the base. Previous Next Go Back Gently lift the bracket from the metal base and remove the ADF left hinge from the base. Service Manual 4-214...
7558-xxx ADF main drive sub assembly removal Previous Remove the ADF rear cover. See “ADF rear cover removal” on page 4-218. Disconnect the five cables (A) from the ADF controller PCBA. Next Go Back Remove the screw (B) securing the grounding wire to the ADF main drive sub assembly. Remove the ADF front cover.
7558-xxx Remove the screw (C) securing the ADF main drive sub assembly to the base. Previous Next Go Back Remove the ADF main drive sub assembly from the base. ADF nip release solenoid removal Remove the ADF main drive sub-assembly. See “ADF main drive sub assembly removal”...
Page 695
7558-xxx Remove the screw (A). Previous Next Go Back Disconnect the cable (B). Release the harness (C) from the clamps. Note: When removing the ADF nip release solenoid, the spring and plunger will become detached. Remove the ADF nip release solenoid. Reinstallation note: When replacing the ADF nip release solenoid, ensure that the pin on the plunger is properly reattached.
7558-xxx ADF rear cover removal Previous Lift the ADF document tray to its uppermost position. Remove the two screws (A) securing the ADF rear cover to the machine. Next Go Back Remove the ADF rear cover. ADF registration motor removal Remove the ADF main drive sub-assembly.
7558-xxx Disconnect the cable (B). Previous Next Go Back Note: When removing the ADF registration motor, the drive belt (C) will become detached. Remove the ADF registration motor. Reinstallation note: To correctly set the ADF registration motor belt drive tension, install the ADF registration motor and the ADF registration motor tension spring before completely tightening the two screws.
Page 698
7558-xxx Remove the three screws (A). Previous Next Go Back Remove the ADF right hinge from the base. Service Manual 4-220...
7558-xxx ADF scan pad removal Previous Raise the ADF to its uppermost position. Gently pull the ADF scan pad as shown in the following picture. Next Go Back Reinstallation note: When replacing the ADF scan pad, place it on the platen glass, as shown in the following picture.
7558-xxx ADF sensor actuator guide removal Previous Open the ADF top door. Remove the two screws (A). Next Go Back Remove the ADF sensor actuator guide. Service Manual 4-222...
7558-xxx ADF separation roller guide removal Previous Open the ADF top door assembly. Next Go Back Raise the ADF separation roller guide as shown in the following image. Repair information 4-223...
Page 702
7558-xxx Gently detach the front of the ADF separation roller guide. Previous Next Go Back Remove the ADF separation roller guide from the machine. Reinstallation note: When reinstalling the ADF separation roller guide, place the rear hinge point of the ADF separation roller guide over the rear boss, and then gently press the front hinge point into the front boss until it snaps in place.
7558-xxx ADF top door removal Previous Remove the ADF front cover. See “ADF front cover removal” on page 4-213. Remove the screw (A) securing the retainer to the machine. Next Go Back Remove the retainer. Repair information 4-225...
7558-xxx Remove the ADF top door. Previous Next Go Back Authentication PCBA removal Remove the large platen glass. See “Large platen glass removal” on page 4-234. Remove the sensor (FB platen length). See “Sensor (FB platen length) removal” on page 4-263.
7558-xxx Automatic document feeder (ADF) assembly removal Previous Disconnect the cable (A) from the flatbed scanner assembly. Next Go Back Lift the ADF assembly up and away from the flatbed scanner assembly. Gently press a tool against the plastic tab (B) as shown in the following image. Lift the ADF assembly and remove it from the machine.
Page 706
7558-xxx Release the two harnesses from the clamp (A). Previous Next Go Back Warning: Do not loosen or remove the red adjusting screws (B) on the FB CCD sensor assembly. Warning: Do not adjust the two clocking screws (C) on the FB CCD sensor assembly. Service Manual 4-228...
Page 707
7558-xxx Remove the four screws (D) securing the FB CCD sensor assembly to the machine. Previous Next Go Back Disconnect the CCD ribbon cable from the FB CCD sensor assembly. Warning: When disconnecting the CCD ribbon cable from the FB CCD sensor assembly, make sure that the release hook is pressed or the connection will be damaged.
7558-xxx Remove the FB CCD sensor assembly. Previous Next Go Back Flatbed scanner assembly removal Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Remove the ADF assembly. See “Automatic document feeder (ADF) assembly removal” on page 4-227.
Page 709
7558-xxx Remove the screw (B) from the front side of the printer. Previous Next Go Back Remove the three screws (C) from the rear side of the printer. Disconnect the two cables (D) from the rear side of the printer. Repair information 4-231...
Page 710
7558-xxx Warning: The data connection cable is prone to damage. Extra care is required in handling this part. Previous Next Go Back Release the cables from the cable holders (E). Service Manual 4-232...
Page 711
7558-xxx Remove the flatbed scanner assembly. Previous Next Go Back Repair information 4-233...
7558-xxx Large platen glass removal Previous Remove the two screws (A) securing the large platen retainer to the machine. Next Go Back Remove the large platen retainer. Service Manual 4-234...
7558-xxx Remove the large platen glass. Previous Next Go Back Reinstallation note: Ensure that both sides of the glass are properly cleaned. LED exposure bar removal Remove the large platen glass. See “Large platen glass removal” on page 4-234. Remove the two screws (A). Repair information 4-235...
7558-xxx Remove the LED exposure bar from the underside of the carriage. Previous Next Go Back Disconnect the cable (B). Scanner carriage motor removal Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Remove the scanner rear cover. See “Scanner rear cover removal”...
Page 715
7558-xxx Disconnect the cable (B). Previous Next Go Back Remove the tension spring (C). Repair information 4-237...
7558-xxx Remove the three screws (D). Previous Next Go Back Remove the scanner carriage motor from the machine. Reinstallation warning: To correctly set the scanner drive belt tension, install the scanner carriage motor assembly and the scanner carriage motor tension spring before completely tightening the three screws. Scanner controller PCBA removal Remove the scanner rear cover.
Page 717
7558-xxx Loosen the six screws (B) securing the optics shield to the machine. Previous Next Go Back Move the optics shield to the right and lift it to remove. Move the scanner carriage to the position as shown in the following image to provide access to the screws. Remove the four screws (C) securing the controller shield to the machine.
Page 718
7558-xxx Move the controller shield toward the front of the machine and remove it from the machine. Previous Next Go Back Detach the four cables (D) from the scanner controller PCBA. Service Manual 4-240...
7558-xxx Remove the seven screws (E) securing the scanner controller PCBA to the machine. Previous Next Go Back Remove the scanner controller PCBA from the machine. Sensor (ADF angle) removal Remove the scanner rear cover. See “Scanner rear cover removal” on page 4-20.
7558-xxx Disconnect the cable (B). Previous Next Go Back Sensor (ADF closed interlock) removal Remove the operator panel assembly. See “Scanner controller PCBA removal” on page 4-238. Remove the screw (A). Release the harness (B) from the clamp. Disconnect cable (C) to remove the sensor (ADF closed interlock). Sensor (ADF document set) removal Remove the ADF rear cover.
7558-xxx Release the hooks securing the sensor (ADF document set) to the machine. Previous Next Go Back Remove the sensor (ADF document set). Sensor (ADF feedout) removal Remove the ADF rear cover. “ADF rear cover removal” on page 4-218 Disconnect the cable (A). Release the hooks securing the sensor (ADF feedout) to the machine.
7558-xxx Sensor (ADF inverter) removal Previous Open the ADF top door. Release the hook securing the sensor (ADF inverter). Next Go Back Remove the sensor (ADF inverter). Sensor (ADF pre-registration) removal Open the ADF top door. Remove the ADF front cover. See “ADF front cover removal”...
Page 723
7558-xxx Remove the e-clip (B) securing the roller to the machine. Previous Next Go Back Remove the plastic bushing. Repair information 4-245...
Page 724
7558-xxx Release the hook securing the sensor (ADF inverter) to the machine. Previous Next Go Back Note: You do not have to disconnect the cable from the sensor (ADF inverter). Remove the four screws (B) securing the two sensor brackets to the machine. Service Manual 4-246...
7558-xxx Position the ADF feed roller in its uppermost position to allow access to the ADF sensors, as shown in the Previous following image. Next Go Back Move the brackets out from under the ADF feed roller. Release the hooks securing the sensor (ADF pre-registration) (C). Remove sensor (ADF pre-registration).
Page 726
7558-xxx Remove the three screws (A) securing the grounding plate to the machine. Previous Next Go Back Remove the grounding plate. Remove the e-clip (B) securing the roller to the machine. Service Manual 4-248...
Page 727
7558-xxx Remove the plastic bushing. Previous Next Go Back Release the hook securing the sensor (ADF inverter) to the machine. Note: You do not have to disconnect the cable from the sensor (ADF inverter). Repair information 4-249...
Page 728
7558-xxx Remove the four screws (B) securing the two sensor brackets to the machine. Previous Next Go Back Position the ADF feed roller in its uppermost position to allow access to the ADF sensors, as shown in the following image. Move the brackets out from under the ADF feed roller.
7558-xxx Release the hooks securing the sensor (ADF registration) (C). Previous Next Go Back Remove sensor (ADF registration). Sensor (ADF scan width 1) removal Open the ADF top door. Remove the ADF front cover. See “ADF front cover removal” on page 4-213.
Page 730
7558-xxx Remove the e-clip (B) securing the roller to the machine. Previous Next Go Back Remove the plastic bushing. Service Manual 4-252...
Page 731
7558-xxx Release the hook securing the sensor (ADF inverter) to the machine. Previous Next Go Back Note: You do not have to disconnect the cable from the sensor (ADF inverter). Remove the four screws (B) securing the two sensor brackets to the machine. Repair information 4-253...
7558-xxx Position the ADF feed roller in its uppermost position to allow access to the ADF sensors, as shown in the Previous following image. Next Go Back Move the brackets out from under the ADF feed roller. Release the hooks securing the sensor (ADF scan width 1) (C). Remove sensor (ADF scan width 1).
Page 733
7558-xxx Remove the three screws (A) securing the grounding plate to the machine. Previous Next Go Back Remove the grounding plate. Remove the e-clip (B) securing the roller to the machine. Repair information 4-255...
Page 734
7558-xxx Remove the plastic bushing. Previous Next Go Back Release the hook securing the sensor (ADF inverter) to the machine. Note: You do not have to disconnect the cable from the sensor (ADF inverter). Service Manual 4-256...
Page 735
7558-xxx Remove the four screws (B) securing the two sensor brackets to the machine. Previous Next Go Back Position the ADF feed roller in its uppermost position to allow access to the ADF sensors, as shown in the following image. Move the brackets out from under the ADF feed roller.
7558-xxx Release the hooks securing the sensor (ADF scan width 2) (C). Previous Next Go Back Remove sensor (ADF scan width 2). Sensor (ADF scan width 3) removal Open the ADF top door. Remove the ADF front cover. See “ADF front cover removal” on page 4-213.
Page 737
7558-xxx Remove the e-clip (B) securing the roller to the machine. Previous Next Go Back Remove the plastic bushing. Repair information 4-259...
Page 738
7558-xxx Release the hook securing the sensor (ADF inverter) to the machine. Previous Next Go Back Note: You do not have to disconnect the cable from the sensor (ADF inverter). Remove the four screws (B) securing the two sensor brackets to the machine. Service Manual 4-260...
Page 739
7558-xxx Position the ADF feed roller in its uppermost position to allow access to the ADF sensors, as shown in the Previous following image. Next Go Back Move the brackets out from under the ADF feed roller. Release the hooks securing the sensor (ADF scan width 3) (C). Repair information 4-261...
7558-xxx Sensor (ADF top door interlock) removal Previous Remove the ADF rear cover. “ADF main drive sub assembly removal” on page 4-215 Remove the screw (A). Next Go Back Disconnect the cable. Remove the harness from the clamps (B). Remove the sensor (ADF top door interlock). Service Manual 4-262...
7558-xxx Sensor (FB platen length) removal Previous Remove the large platen glass. See “Large platen glass removal” on page 4-234. Loosen the six screws (A) securing the optics shield to the machine. Next Go Back Move the optics shield to the right and lift it to remove. Disconnect the two cables (B) from the sensor (FB platen length).
Page 742
7558-xxx Remove the screw (C). Previous Next Go Back Remove the sensor (FB platen length). Reinstallation warning: Ensure that the blue cable is connected to the rearmost sensor or the scanner will not operate correctly. Service Manual 4-264...
7558-xxx Sensor (FB scanner HP) removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-19. Remove the scanner rear cover. See “Scanner rear cover removal” on page 4-20. Release the two harnesses from the clamp (A). Remove the screw (B).
Page 744
7558-xxx Remove the screw (A) securing the small platen front retainer. Previous Next Go Back Remove the small platen front retainer. Service Manual 4-266...
Page 745
7558-xxx Remove the screw (B) securing the small platen rear retainer. Previous Next Go Back Remove the small platen rear retainer. Repair information 4-267...
Page 746
7558-xxx Remove the small platen glass. Previous Next Go Back Reinstallation note: Make sure both sides of the glass are properly cleaned. Reinstallation note: Make sure the small platen glass is replaced as seen in the previous photo. Service Manual 4-268...
7558-xxx Previous Tray module removal procedures Unless otherwise indicated, each removal procedure applies to TTM, 3TM, and 1TM devices. 3TM left door removal Next Remove the tray module rear cover. See “Tray module right cover removal” on page 4-284. Remove the tray module left cover. See Go Back “Tray module left cover removal”...
7558-xxx Sensor (media level) removal Previous This removal procedure applies to trays 1–4. Remove the appropriate feeder unit. See “Printer tray 1 feeder removal” on page 4-144, “Tray module 4-294, or media feeder removal” on page 4-281, “TTM tray 4 media feeder removal” on page “TTM Next tray 3 feeder removal”...
7558-xxx Disconnect the cable (B). Previous Next Go Back Sensor (media present) removal This removal procedure applies to trays 1–4. Remove the left rear lower cover. See “Left rear lower cover removal” on page 4-7. Remove the MPF tray feeder. See “MPF tray feeder removal”...
Page 750
7558-xxx Gently detach the access cover. Previous Next Go Back Release the hooks (A) securing the sensor (MPF media present) to the MPF tray feeder. Disconnect the cable (B) from the sensor (MPF media present). Remove the sensor (MPF media present). Reinstallation note: Ensure that the access cover is properly reinstalled so that it is flush with the machine or media jamming might occur.
7558-xxx Sensor (tray module feedout) removal Previous This removal procedure applies to all three tray modules. Open the left door. Remove the two screws (A) securing the metal guide to the machine. Next Go Back Remove the metal guide. Remove the tray module upper media transport roller. See the “Tray module transport rollers removal”...
7558-xxx Remove the plastic bracket. Previous Release the hooks (C) securing the sensor (tray module feedout) to the machine. Remove the sensor. Disconnect the cable (D). Next Go Back Remove the sensor (tray module feedout). Sensor (tray module left door interlock) removal Remove the left cover.
Page 753
7558-xxx Disconnect the cable (B) from the sensor (tray module left door interlock). Previous Next Go Back Remove the plastic cover. Disconnect the cable (C). Release the hooks securing the sensor (tray module left door interlock) to the plastic cover. Remove the sensor (tray module left door interlock).
7558-xxx Sensor (TTM media size) removal Previous This removal procedure can be applied to either TTM tray 3 media tray or TTM tray 4 media tray. Pull the appropriate TTM media tray from the machine. Remove the screw (A). Next Disconnect the cable (B).
7558-xxx Remove the two screws (A) securing the plastic media guide to the machine. Previous Next Go Back Push the plastic media guide slightly toward the rear and pull it out from the machine. Release the hooks securing the sensor (TTM tray 3 feedout) to the machine. Disconnect the cable (B).
7558-xxx Release the hooks (B). Previous Next Go Back Remove the sensor (TTM tray 4 feedout). Tray module bottom cover removal Remove the media tray 4. Remove the two screws (A) securing the tray module bottom cover to the machine. Remove the tray module bottom cover.
7558-xxx Tray module controller PCBA removal Previous This removal procedure applies to all three tray modules. Remove the tray module rear cover. See “Tray module rear cover removal” on page 4-284. Remove the six screws (A). Next Go Back Disconnect all the cables from the tray module controller PCBA. Remove the tray module controller PCBA.
7558-xxx Remove the foot cover. Previous Remove the two screws (B). Next Go Back Note: Opening the tray module left door will help you remove the tray module left cover. Remove the tray module left cover. Tray module lower transport motor removal This removal procedure is not applicable to TTM tray modules.
7558-xxx Remove the four screws (C). Previous Next Go Back Remove the tray module lower transport motor. Tray module media feeder removal This removal procedure can be used for the following trays: 1TM tray module • • 3TM tray module, tray 2 3TM tray module, tray 3 •...
Page 760
7558-xxx Remove the screw (A) securing the bracket to the machine. Previous Next Go Back Remove the two screws (B) securing the tray module media feeder to the machine. Disconnect the two cables (C) from the machine. Service Manual 4-282...
Page 761
7558-xxx Remove the two harnesses from the clamps (D). Previous Next Go Back Remove the tray module media feeder. Repair information 4-283...
7558-xxx Tray module rear cover removal Previous Remove the five screws (A) securing the tray module rear cover. Next Go Back Remove the tray module rear cover. Tray module right cover removal Remove the tray module rear cover. See “Tray module rear cover removal” on page 4-284.
7558-xxx Tray module top cover removal Previous This removal procedure applies to all three tray modules. Remove the media tray 2. Remove the two screws (A) securing the tray module top cover to the machine. Next Go Back Remove the tray module top cover. Repair information 4-285...
7558-xxx Tray module transport rollers removal Previous This removal procedure applies to all three tray modules. Open the left door. Remove the e-clip (A). Next Go Back Move the tray module transport roller toward the rear of the machine, and detach it from the machine. Remove the tray module transport roller from the machine.
7558-xxx Tray module tray 2 media turn guide removal Previous Open the left door. Gently press the lower edges of the tray module 2 media turn guide. Next Go Back Remove the tray module 2 media turn guide from the machine. Tray module upper transport motor removal This removal procedure is not applicable to TTM tray modules.
7558-xxx Remove the two screws (C). Previous Next Go Back Remove the tray module upper transport motor. TTM left door removal Remove the tray module left cover. See “Tray module left cover removal” on page 4-279. Open the TTM left door. Service Manual 4-288...
7558-xxx Remove the metal clip from the hinge. Previous Next Go Back Lift the TTM left door and remove it from the machine. TTM lower transport motor removal Remove the tray module rear cover. See “Tray module rear cover removal” on page 4-284.
7558-xxx Remove the two screws (C) securing the TTM lower transport motor to the machine. Previous Next Go Back Note: When removing the TTM lower transport motor, the drive belt will become detached. Remove the TTM lower transport motor. Reinstallation note: To correctly set the drive belt tension, install the TTM lower transport motor and the TTM lower transport motor tension spring before completely tightening the three screws.
Page 769
7558-xxx Remove the two screws (A) from the inside of the tray module securing the TTM tray 3 feeder to the Previous machine. Next Go Back Remove the two screws (B) securing the TTM tray 3 feeder to the machine. Disconnect the two cables (C).
Page 770
7558-xxx Release the two harnesses from the clamps (D). Previous Next Go Back Remove the TTM tray 3 feeder. Reinstallation note: When replacing the TTM tray 3 feeder, ensure that the rear metal bracket is removed and installed on the new TTM tray 3 feeder. Service Manual 4-292...
7558-xxx TTM tray 3 media tray removal Previous Pull the TTM tray 3 media tray from the machine. Remove the screw (A) securing the lock bracket to the machine. Next Go Back Remove the bracket from the machine. Gently lift and remove the TTM tray 3 media tray from the machine. Repair information 4-293...
7558-xxx TTM tray 3 media turn guide removal Previous Open the left door. Gently press the lower edges of the tray module 3 media turn guide. Next Go Back Remove tray module 3 media turn guide from the machine. TTM tray 4 media feeder removal Remove the tray 2 from the machine.
Page 773
7558-xxx Remove the three screws (A) from inside the tray module. Previous Next Go Back Disconnect the two cables (B). Repair information 4-295...
Page 774
7558-xxx Remove the screw (C) securing the bracket to the machine. Previous Next Go Back Remove the bracket. Remove the TTM tray 4 media feeder. Reinstallation note: When replacing the TTM tray 4 media feeder, ensure that the following parts are removed and installed on the new TTM tray 4 media feeder: Rear metal bracket •...
7558-xxx TTM tray 4 media transport removal Previous Pull the TTM tray 4 media tray from the machine. Remove the two screws (A) securing the TTM tray 4 media transport to the machine. Next Go Back Slide the TTM tray 4 media transport out of the machine and remove it. Repair information 4-297...
7558-xxx TTM tray 4 media tray removal Previous Remove the TTM tray 4 media transport. See “TTM tray 4 media transport removal” on page 4-297. Remove the screw (A) securing the lock bracket to the machine. Next Go Back Remove the lock bracket. Gently lift and remove the TTM tray 4 media tray from the machine.
7558-xxx TTM tray 4 media turn guide removal Previous Open the left door. Gently press the lower edges of the tray module 4 media turn guide. Next Go Back Remove the tray module 4 media turn guide from the machine. TTM upper transport motor removal Remove the tray module rear cover.
Page 778
7558-xxx Remove the two screws (C) securing the TTM upper transport motor to the machine. Previous Next Go Back Remove the TTM upper transport motor. Service Manual 4-300...
7558-xxx Previous Bridge unit removal procedures Bridge decurler rear cover removal Remove the bridge unit assembly. See Next “Bridge unit assembly removal” on page 4-305. Remove the three screws (A) securing the bridge decurler rear cover to the machine. Go Back Remove the bridge decurler rear cover.
7558-xxx Bridge decurler right cover removal Previous Remove the bridge unit assembly. See “Bridge unit assembly removal” on page 4-305. Remove the two screws (A) securing the bridge decurler right cover to the machine. Next Go Back Remove the bridge decurler right cover. Bridge decurler top cover removal Remove the bridge unit assembly.
7558-xxx Remove the two screws (A) securing the bridge decurler top cover to the machine. Previous Next Go Back Remove the bridge decurler top cover. Bridge drive motor removal Remove the bridge unit assembly. See “Bridge unit assembly removal” on page 4-305.
Page 782
7558-xxx Disconnect the cable (B). Previous Next Go Back Remove the bridge drive motor. Service Manual 4-304...
7558-xxx Bridge unit assembly removal Previous 1. Release the hook securing the bridge unit hookup cover (A) to the finisher. 2. Remove the bridge unit hookup cover (A). Grounding strap Next Go Back Grounding strap 3. Remove the finisher from the printer. 4.
7558-xxx Bridge unit rear cover removal Previous Remove the bridge unit assembly. See “Bridge unit assembly removal” on page 4-305. Remove the two screws (A) securing the bridge unit rear cover to the machine. Next Go Back Remove the bridge unit rear cover. Bridge unit top door removal Remove the bridge unit assembly.
7558-xxx Remove the eight screws (A) securing the bridge unit top door to the machine. Previous Next Go Back Raise the bridge unit top door to an upright position. Remove the bridge unit top door. Bridge unit top door spring removal Remove the bridge unit top door.
Page 786
7558-xxx Remove the two screws (A) securing the two hold-down brackets to the machine. Previous Next Go Back Remove the two hold-down brackets. Note: When removing the inner guide, the inner guide springs might become detached. Service Manual 4-308...
Page 787
7558-xxx Detach the inner guide from the machine. Previous Next Go Back Remove the two screws (B) securing the bridge unit top door spring you want to remove. Repair information 4-309...
7558-xxx Remove the bridge unit top door spring. Previous Next Go Back Reinstallation note: Ensure that the inner guide springs are properly reinstalled. Decurler clutch removal Remove the bridge unit assembly. See “Bridge unit assembly removal” on page 4-305. Remove the bridge decurler rear cover. See “Sensor (decurler cover interlock) removal”...
Page 789
7558-xxx Remove the bracket from the machine. Previous Next Go Back Release the harness from the clamps (C). Disconnect the cable (D). Repair information 4-311...
7558-xxx Release the hook (E) securing the decurler clutch to the machine. Previous Next Go Back Slide the decurler clutch away from the machine, and remove it. Reinstallation note: When replacing the decurler clutch, ensure that the hook on the decurler clutch is captured by the boss on the bracket.
Page 791
7558-xxx Remove the screw (A) securing the bracket to the bridge unit assembly. Previous Next Go Back Remove the bracket from the machine. Release the hooks (B). Repair information 4-313...
7558-xxx Disconnect the cable (C) from the sensor (bridge media entrance). Previous Next Go Back Remove the sensor (bridge media entrance). Sensor (bridge media exit) removal Remove the bridge unit assembly. See “Bridge unit assembly removal” on page 4-305. Remove the bridge de-curler top cover. See “Bridge decurler top cover removal”...
Page 793
7558-xxx Detach the long metal bracket from the machine. Previous Next Go Back Remove the screw (B) securing the bracket to the machine. Remove the bracket from the machine. Repair information 4-315...
7558-xxx Remove the screw (C) securing the sensor to the bracket. Previous Next Go Back Remove the sensor (bridge media exit). Sensor (bridge top door interlock) removal Remove the bridge unit assembly. See “Bridge unit assembly removal” on page 4-305. Place the bridge unit upside down on the work surface.
Page 795
7558-xxx Remove the screws (A) securing the bracket to the machine. Previous Next Go Back Remove the bracket from the machine. Release the hooks (B) securing the sensor (bridge top door interlock) to the bracket. Remove the sensor (bridge top door interlock). Repair information 4-317...
7558-xxx Sensor (decurler cam HP) removal Previous Remove the bridge unit assembly. See “Bridge unit assembly removal” on page 4-305. Remove the bridge decurler rear cover. See “Sensor (decurler cover interlock) removal” on page 4-319. Release the hook (A) securing the sensor flag to the machine. Next Go Back Remove the sensor flag.
7558-xxx Release the hooks (B) securing the sensor (decurler cam HP) to the machine. Previous Next Go Back Remove the sensor (decurler cam HP). Disconnect the cable (C). Sensor (decurler cover interlock) removal Remove the bridge unit assembly. See “Bridge unit assembly removal” on page 4-305.
Page 798
7558-xxx Release the hooks (A) securing the sensor (decurler cover interlock) to the bracket. Previous Next Go Back Remove the sensor (decurler cover interlock). Service Manual 4-320...
7558-xxx Previous Finisher removal procedures Booklet bin assembly removal Disconnect booklet hookup cable assembly from the booklet bin assembly. Next Remove the screw securing the booklet bin assembly (A) to the finisher. Remove booklet bin assembly (A). Go Back Booklet bin hookup cable assembly removal Disconnect booklet hookup cable assembly from the booklet bin assembly.
7558-xxx Remove booklet bin hookup cable assembly (A). Previous Next Go Back Booklet controller card assembly removal Warning: When replacing the booklet controller card assembly, the existing booklet maker adjustments must be restored to the original settings, or booklet folding and stapling will be out of alignment. The existing booklet maker adjustments can be found on the settings sheet located in the tray 1 settings sheet compartment.
7558-xxx Remove the booklet controller card assembly (A). Previous Next Go Back Rear Booklet diverter gate removal Remove the rear upper cover. See “Rear upper cover removal” on page 4-380. Remove the two screws securing the booklet diverter gate (A) to the machine. Remove the booklet diverter gate (A).
7558-xxx Disconnect the connector from the booklet diverter gate (A). Previous Next Go Back Booklet end guide drive motor removal Remove the booklet unit assembly. See “Booklet unit chassis removal” on page 4-335. Remove the booklet unit assembly left cover. See “Booklet unit assembly left cover removal”...
7558-xxx Booklet fold solenoid frame removal Previous Remove the booklet unit chassis. See “Booklet unit chassis removal” on page 4-335. Remove the booklet unit motor assembly. See “Booklet folding/exit drive motor assembly removal” on page 4-326. Disconnect the connectors from the booklet fold solenoid (A). Next Remove the spring from the booklet fold solenoid frame (A).
7558-xxx Remove the booklet fold solenoid (A). Previous Next Go Back Booklet folding/exit drive motor assembly removal Remove the booklet unit assembly. See “Booklet unit chassis removal” on page 4-335. Disconnect the connectors from the booklet unit motor assembly (A). Remove the five screws securing the booklet folding/exit drive motor assembly (A) from the booklet gear train frame.
7558-xxx Remove the front tamper guide (A). Previous Next Go Back Right Left Booklet front tamper motor removal Remove the booklet unit assembly. See “Booklet unit chassis removal” on page 4-335. Remove the booklet unit assembly left cover. See “Booklet unit assembly left cover removal” on page 4-334.
7558-xxx Remove the booklet front tamper motor (A). Previous Next Go Back Connector Left Booklet knife sector drive gear 42T removal Remove the booklet unit assembly. See “Booklet unit chassis removal” on page 4-335. Remove the booklet unit motor assembly. See “Booklet folding/exit drive motor assembly removal”...
7558-xxx Remove the booklet knife sector drive gear 42T (A). Previous Next Go Back Rear Booklet media entrance drive motor removal Remove the booklet unit assembly. See “Booklet unit chassis removal” on page 4-335. Remove the screws securing the booklet media entrance drive motor cover from the booklet unit. Remove the booklet media entrance drive motor cover.
7558-xxx Remove the booklet media entrance drive motor (A). Previous Connector Next Go Back Rear Booklet media pinch roll assembly removal Remove the booklet unit chassis. See “Booklet unit chassis removal” on page 4-335. Remove the sensor (booklet media entrace). See “High capacity feeder (HCF) removal procedures”...
7558-xxx Disconnect the connectors from the booklet paddle motor (A). Previous Remove the two screws securing the booklet paddle motor (A) from the compiler frame. Remove booklet paddle motor (A). Next Go Back Connector Left Booklet rear tamper guide removal Remove the booklet unit chassis.
7558-xxx Remove the bookelt rear tamper guide (D). Previous Next Go Back Right Booklet rear tamper motor removal Remove the booklet unit assembly. See “Booklet unit chassis removal” on page 4-335. Remove the booklet unit assembly left cover. See “Booklet unit assembly left cover removal” on page 4-334.
7558-xxx Remove the booklet rear tamper motor (A). Previous Next Go Back Connector Left Booklet stapler unit assembly removal Open the finisher front door assembly. Pull the booklet stapler unit out of the machine. Release the hook securing the right ball bearing slide (A). Pull the booklet stapler unit assembly (B) from the machine.
7558-xxx Remove the booklet stapler unit assembly (B). Previous Clear Next plastic Go Back Booklet unit assembly left cover removal Remove the booklet unit assembly. See “Booklet unit chassis removal” on page 4-335. Remove the top screws securing the left cover to the booklet unit assembly. Loosen the two screws securing the left cover to the booklet unit assembly.
7558-xxx Remove the booklet unit assembly left cover (A). Previous Next Go Back Booklet unit chassis removal Open the finisher front door assembly. Slide the booklet unit out. Remove the two screws that are securing the retainer to the machine. Remove the retainer.
7558-xxx Remove booklet unit (A). Previous Next Go Back Booklet unit gear train frame removal Remove the booklet unit assembly. See “Booklet unit chassis removal” on page 4-335. Remove the booklet unit motor assembly. See “Booklet folding/exit drive motor assembly removal” on page 4-326.
7558-xxx Remove the booklet unit gear train frame (A). Previous Next Go Back Buffer diverter gate removal Open the finisher front door assembly. Move the lower pinch guide assembly (A) to the right. Remove the rear upper cover. See “Rear upper cover removal” on page 4-380.
7558-xxx Remove the link (B). Previous Next Buffer diverter gate Go Back Rear Move the buffer diverter gate (C) toward the rear, the left, and then forward, as shown. Remove the buffer diverter gate (C). Buffer diverter gate solenoid removal Open the finisher front door assembly.
7558-xxx Remove the two screws securing the buffer diverter gate solenoid to the finisher. Previous Remove the buffer diverter gate solenoid. Note: The link (B) may remain inserted into the finisher. Next Clamp Go Back Connector Rear Remove the link. Note: When the link is removed, the buffer diverter gate may become detached.
7558-xxx Move the buffer pinch guide assembly (A) to the right to remove the two bosses from the holes in the Previous finisher. Hole in rear frame Next Go Back Boss Clamp drive motor removal Remove the rear upper cover. See “Rear upper cover removal”...
7558-xxx Disconnect the connector from the media eject clamp motor (C). Previous Disconnect the connector from the sensor (media eject clamp HP) (D). Remove the three screws securing the bracket (E) to the finisher. Remove the bracket (E). Note: When removing the bracket, turn the media eject clamp gear 70T (F) so that it does not interact with the sensor (media eject clamp HP) (D).
7558-xxx Remove the three clamp paddles (A) by sliding them out of the media eject shaft assembly (B). Previous Next Narrow Wide Go Back Right Reinstallation note: Replacement is easier if you lightly moisten the rubber surface of the paddles with water. Eject roll shaft removal Remove the finisher front door assembly.
Page 821
7558-xxx Remove the four screws securing the right panel (C) to the finisher. Previous Next Go Back Rear Remove the media eject motor assembly. See “Media eject motor assembly removal” on page 4-369. Release the hook of the media eject shaft gear 39T (D) from the eject roll shaft (E). Remove the media eject shaft gear 39T (D).
7558-xxx Remove the eject roll shaft (E). Previous Next Go Back Rear Finisher bottom cover removal Remove the two screws securing the finisher bottom cover (A) to the finisher. Remove the finisher bottom cover (A). Reinstallation note: Make sure to put the power cord (B) into the notch on the finisher bottom cover (A). Notch Finisher buffer roll assembly removal Remove the rear upper cover.
Page 823
7558-xxx Move the lower pinch guide assembly to the right. Previous Position the buffer diverter gate (B) using your finger to its upper-most position. Next Go Back Front Use a prying tool to remove the e-clip securing the buffer roll assembly (C) to the front of the finisher. Remove the 6 mm bushing (D).
Page 824
7558-xxx Remove the belt (buffer/transport) (F) from the buffer roll drive gear 46T (G). Previous Next Go Back E-clip Second First Use a prying tool to remove the e-clip securing the buffer roll drive gear 23/53T (G). Remove the buffer roll drive gear 53/23T (G). Release the hook of the buffer roll drive gear 46T (H) from the buffer roll assembly (C).
7558-xxx Finisher diverter gate removal Previous Open the finisher front door assembly. Remove the rear upper cover. See “Rear upper cover removal” on page 4-380. Open the lower pinch guide assembly (A) to the right. Open the upper pinch guide assembly (B) to the right. Next Remove the finisher diverter gate solenoid.
7558-xxx Remove the finisher diverter gate solenoid (A). Previous Note: The link (C) may remain inserted into the finisher. Next Clamp Go Back Connector Clamp Remove the link. Note: When the link is removed, the finisher diverter gate may become detached. See “Finisher diverter gate removal”...
7558-xxx Remove the finisher front door assembly. Previous Reinstallation note: Make sure the actuator molded in the finisher front door assembly properly engages the switch (finisher front door interlock) (B). The two magnetic catches (C) should properly engage the finisher. Next Go Back Actuator...
Page 828
7558-xxx Move the stacker bin (B) down to its lowest position after being disengaged. Previous Note: Make sure the stacker bin is at its lowest position before continuing. Next Go Back Rear Remove the two screws securing the bin bracket (C) to the left carriage bracket (D). Remove the spring (E) from the left carriage lift assembly.
7558-xxx Make sure the bin bracket (C) is level to prevent binding. • Previous Next Go Back Front Finisher LVPS PCBA removal Remove the right lower cover. See “Upper media bin front cover removal” on page 4-423. Disconnect all the connectors from the finisher LVPS PCBA (A). Remove the two screws securing the finisher LVPS PCBA (A) to the finisher.
7558-xxx Finisher media entrance roll assembly removal Previous Remove the finisher front door assembly. See “Finisher front door assembly removal” on page 4-348. Remove the rear upper cover. See “Rear upper cover removal” on page 4-380. Remove the left upper cover. See “Left upper cover removal”...
7558-xxx Reinstallation notes: Previous Make sure the flat spot on the media entrance roll assembly (H) is installed to the rear. • • When replacing the media entrance roll assembly (H), do not touch the rubber surface. The tension of the belt (entrance/paddle) (E) is automatically adjusted to the force of the spring attached to •...
Page 832
7558-xxx Disconnect the connectors from the finisher PCBA. Previous P8304 P8308 P8389 Next P8306 Go Back P8309 P8307 P8305 P8300 P8302 P8301 P8311 P8310 P8317 P8315 P8313 P8314 P8316 Rear Remove the six screws securing the finisher PCBA (B). Remove the finisher PCBA (B). Service Manual 4-354...
7558-xxx Finisher removal Previous Disconnect the finisher power cord and the finisher connection cable from the rear of the printer. Release the hook securing the bridge unit hookup cover (A) to the finisher. Next Go Back Hook Right Rear Remove the bridge unit hookup cover (A). Disconnect the bridge unit connection from the finisher.
Page 834
7558-xxx Pull the finisher docking latch assembly (C) outward in the direction of the arrow, and pull the finisher away Previous from the printer. Next Go Back Close the finisher front door assembly. Remove the two screws securing the finisher docking bracket (D) to the printer. Service Manual 4-356...
7558-xxx Remove the finisher docking bracket (D). Previous Reinstallation note: When docking the finisher to the printer, make sure the boss on the finisher docking bracket (D) is inserted into the hole on the finisher docking latch assembly (C). The finisher should be firmly locked into position.
Page 836
7558-xxx Remove the two screws securing the bin bracket (C) to the right carriage bracket (D). Previous Remove the spring (E) from the right carriage bracket (D). Remove the screw securing the upper belt clamp (F) to the right carriage bracket (D). Remove the upper belt clamp (F).
7558-xxx Left lower cover removal Previous Open the finisher front door assembly. Remove the two screws securing the left lower cover (A). Next Go Back Remove the left lower cover (A). Repair information 4-359...
7558-xxx Left upper cover removal Previous Open the finisher front door assembly. Remove the two screws securing the left upper cover (A). Next Go Back Remove the left upper cover (A). Lower media exit roll assembly removal Remove the finisher front door assembly. See “Finisher front door assembly removal”...
Page 839
7558-xxx Remove the belt (exit) (B) from the lower exit roll drive pulley 20T (C). Previous Next Go Back Rear Tighten second Tighten first Repair information 4-361...
Page 840
7558-xxx Previous Next Go Back Front view Rear view Release the hook of the lower exit roll drive pulley 20T (C) from the lower media exit roll assembly (F). Remove the lower exit roll drive pulley 20T (C). Service Manual 4-362...
Page 841
7558-xxx Remove the 6 mm ball bearing (G). Previous Next Go Back Use a prying tool to remove the e-clip on the front of the finisher securing the lower media exit roll assembly (F) to the finisher. Repair information 4-363...
7558-xxx Remove the 6 mm bushing (H). Previous Next Go Back E-clip Front Move the lower media exit roll assembly (F) towards the rear and outward, as shown. Rear Remove the lower media exit roll assembly (F). Lower pinch guide assembly removal Open the finisher front door assembly.
7558-xxx Move the lower pinch guide assembly (A) upward and outward. Previous Next Go Back Front Remove the lower pinch guide assembly (A). Media compiler unit assembly removal Remove the finisher front door assembly. See“Finisher front door assembly removal” on page 4-348.
Page 844
7558-xxx Move the plate to the right and outward. Previous Next Go Back Rear Remove the plate. Disconnect the connector P8309 from the finisher controller card assembly (B). Release the harness from the clamps. Clamp P8309 Rear Service Manual 4-366...
Page 845
7558-xxx Remove the screw securing the media compiler unit assembly (C) to the finisher. This screw is found Previous inside the finisher. Next Go Back Inside view Repair information 4-367...
7558-xxx Release the media compiler assembly (C) by pushing the front lock and the rear lock inward to release the Previous front boss and the rear boss from the finisher. Next Go Back Right Rear view Front view Lock Lock Remove the harness from any additional parts.
7558-xxx Remove the screw securing the spring clamp (D) to the finisher. Previous Next Go Back Clamp Connector Connector Notch Remove the spring clamp (D). Remove the media eject clutch actuator (C). Remove the media eject clamp clutch (B). Installation note: Make sure the hook on the media eject clamp clutch is placed in the notch of the bracket. Media eject motor assembly removal Remove the rear upper cover.
7558-xxx Remove the three screws securing the media eject motor assembly (A). Previous Connector Next Go Back Rear Remove the media eject motor assembly (A). Remove any remaining harnesses from the clamps. Media eject unit assembly removal Remove the finisher front door assembly. See “Finisher front door assembly removal”...
Page 849
7558-xxx Remove the screw securing the eject clamp lever assembly (C) from the shaft (D) on the rear of the Previous finisher. Remove the eject clamp lever assembly (C). Remove the e-clip securing the shaft (D) to the rear of the finisher. Remove the 8 mm bushing (E) on the rear side.
Page 850
7558-xxx Remove the 8 mm bushing (E) on the front side. Previous Next Go Back E-clip Front Gently move the left side of the media eject unit assembly (G) out of the finisher followed by the right side. Note: Do not force the media eject unit assembly out of the finisher. Remove the left side before the right side.
7558-xxx Make sure the media eject unit assembly properly actuates the switch (eject cover interlock) (H) without • Previous binding. Next Go Back Right Actuator Media entrance pinch guide assembly removal Open the finisher front door assembly. Remove the rear upper cover. See “Rear upper cover removal”...
7558-xxx Paddle shaft removal Previous Open the finisher front door assembly. Remove the rear upper cover. See “Rear upper cover removal” on page 4-380. Remove the media eject unit assembly. See “Media eject unit assembly removal” on page 4-370. Loosen the screw securing the knob (A) to the paddle shaft (B) on the front of the finisher. Next Remove the knob (A).
7558-xxx Tighten the two screws in the order shown. • Previous Next Go Back Rear Tighten second Rear Tighten first Punch carriage assembly removal Open the finisher front door assembly. Remove the rear upper cover. See “Rear upper cover removal” on page 4-380.
Page 854
7558-xxx Remove the two screws on the rear securing the punch carriage assembly (B) to the finisher. Previous Connector Connector Next Go Back Clamp Clamp Connectors Clamp Rear Service Manual 4-376...
7558-xxx Remove the two screws on the front securing the punch carriage assembly (B) to the finisher. Previous Next Go Back Front While moving the belt (buffer/transport) (E) to the left as shown, pull the punch carriage assembly (B) gently out of the rear of the finisher. Warning: Do not force the punch carriage assembly (B) out of the finisher.
7558-xxx Remove the two screws securing the punch carriage shift motor assembly (C) to the punch unit Previous assembly (B). Next Go Back Remove the punch carriage shift motor assembly (C). Punch unit motor assembly removal Open the finisher front door assembly. Remove the rear upper cover.
Page 857
7558-xxx Remove the two screws securing the punch unit motor assembly (A) to the punch unit assembly (C). Previous Next Go Back Clamp Connector Remove the punch unit motor assembly. Repair information 4-379...
7558-xxx Rear lower cover removal Previous Remove the rear upper cover. See “Rear upper cover removal” on page 4-380. Remove the four screws securing the rear lower cover (A) to the finisher. Next Go Back Remove the rear lower cover (A). Rear upper cover removal Release the hook of the bridge unit hookup cover (A) to the finisher.
7558-xxx Remove the four screws securing the rear upper cover (B) to the finisher. Previous Next Go Back Hook Remove the rear upper cover (B). Right eject cover removal Remove the finisher front door assembly. See “Finisher front door assembly removal” on page 4-348.
7558-xxx Remove the two screws securing the right eject cover (A) to the finisher. Previous Next Go Back Right Remove the right eject cover (A). Sensor (booklet compiler media entrance) removal Remove the booklet unit chassis. See “Booklet unit chassis removal” on page 4-335.
7558-xxx Sensor (booklet end guide HP) removal Previous Remove the booklet unit assembly. See “Booklet unit chassis removal” on page 4-335. Remove the booklet unit assembly left cover. See “Booklet unit assembly left cover removal” on page 4-334. Disconnect the connector from the sensor (booklet end guide HP) (A). Next Release the hooks securing the sensor (booklet end guide HP) (A) from the booklet unit.
7558-xxx Remove sensor (booklet front tamper HP) (A). Previous Next Go Back Left Connector Sensor (booklet knife folding) removal Remove the booklet unit assembly. See “Booklet unit chassis removal” on page 4-335. Remove the Complete booklet unit assembly left cover. See “Booklet unit assembly left cover removal”...
7558-xxx Remove sensor (booklet knife folding) (A). Previous Next Go Back Connector Left Sensor (booklet knife HP) removal Remove the booklet unit assembly. See “Booklet unit chassis removal” on page 4-335. Remove the booklet unit assembly left cover. See “Booklet unit assembly left cover removal” on page 4-334.
7558-xxx Remove sensor (booklet knife HP) (A). Previous Next Go Back Connector Left Sensor (booklet media entrance) removal Remove the booklet unit chassis. See “Booklet unit chassis removal” on page 4-335. Disconnect the connectors from the sensor (booklet media entrace) (A). Remove the screw securing the sensor (booklet media entrace) bracket from the pinch roll frame.
7558-xxx Sensor (booklet rear tamper HP) removal Previous Remove the booklet unit assembly. See “Booklet unit chassis removal” on page 4-335. Remove the booklet unit assembly left cover. See “Booklet unit assembly left cover removal” on page 4-334. Disconnect the connector from the booklet left tamper sensor. Next Remove the screw securing the sensor (booklet rear tamper HP) bracket from the booklet unit assembly.
7558-xxx Remove sensor (booklet unit interlock) (A). Previous Next Go Back Connector Rear Sensor (booklet unit media exit) removal Remove the booklet unit assembly. See “Booklet unit chassis removal” on page 4-335. Remove the booklet unit assembly left cover. See “Booklet unit assembly left cover removal”...
7558-xxx Remove Sensor (booklet unit media exit) (A). Previous Next Go Back Connector Right Sensor (buffer path) removal Open the finisher front door assembly. Remove the rear upper cover. See “Rear upper cover removal” on page 4-380. Remove the upper media bin assembly. See “Upper media bin assembly removal”...
7558-xxx Sensor (compiler media present) removal Previous Remove the finisher front door assembly. See “Finisher front door assembly removal” on page 4-348. Remove the rear upper cover. See “Rear upper cover removal” on page 4-380. Remove the rear lower cover. See “Upper media bin front cover removal”...
7558-xxx Remove the two screws securing the bracket (A) to the finisher. Previous Remove the bracket (A). Disconnect the connector from the sensor (diverter gate) (B). Remove the screw securing the sensor (diverter gate) (B) to the bracket (A). Next Go Back Connector Left...
7558-xxx Remove the screw securing the bracket (B) to the media entrance pinch guide assembly (C). Previous Connector Next Go Back Clamp Left Release the hooks securing the sensor (finisher media entrance) (A) to the bracket (B). Remove the sensor (finisher media entrance) (A). Sensor (front tamper HP) and sensor (rear tamper HP) removals Remove the finisher front door assembly.
7558-xxx Remove the sensor(s). Previous Note: The sensors are identical. Next Go Back Connector Sensor (lower media exit) removal Open the finisher front door assembly. Remove the upper media bin assembly. See “Upper media bin assembly removal” on page 4-422. Disconnect the connector from the sensor (lower media exit) (A).
7558-xxx Remove the two screws securing the bracket (B) to the finisher. Previous Next Clamp Go Back Connector Front Note: The upper media bin vertical cover (C) has slots that make access to the screws easier, as shown. Right Access slots Remove the bracket (B).
7558-xxx Remove the two media eject unit springs attached to the media eject unit assembly by pushing them Previous downward. Next Go Back Right Springs Remove the media eject clamp motor assembly. See “Clamp drive motor removal” on page 4-340. Release the hooks of the sensor (media eject clamp HP) (A) from the bracket (B).
7558-xxx Release the hooks securing the sensor (media eject shaft HP) (A) to the bracket (C). Previous Next Go Back Rear Connector Remove the sensor (media eject shaft HP) (A). Sensor (punch carriage shift HP) removal Open the finisher front door assembly. Remove the rear upper cover.
7558-xxx Release the hooks securing the sensor (punch carriage shift HP) (C) to the bracket (A). Previous Next Go Back Remove the sensor (punch carriage shift HP) (C). Sensor (punch hole select), sensor (punch cam front), and sensor (punch unit HP) removal Open the finisher front door assembly.
7558-xxx Disconnect the connector from the sensor (punch hole select) (C), the sensor (punch cam front) (D), or the Previous sensor (punch unit HP) (E). Release the hooks securing the sensor(s) to the bracket. Remove the sensor(s). Reinstallation note: Make sure the color coded-connectors are connected to the proper sensors, as shown. Next Connector Go Back...
7558-xxx Remove the two screws securing the bracket (C) to the punch unit assembly (D). Previous Next Go Back Clamp Connector Release the hooks securing the sensor (punch unit motor encoder) (B) to the bracket (C). Remove the sensor (punch unit motor encoder) (B). Sensor (punch unit side registration pair) with bracket removal Open the finisher front door assembly.
7558-xxx Remove the two screws securing the paper guide (C) to the punch unit assembly (B). Previous Note: Do not remove the harness attached to the paper guide (C). Next Go Back Connectors Turn the paper guide (C) upside down. Remove the two screws securing the bracket (D) to the paper guide (C).
7558-xxx Release the hooks securing the sensor (punch waste box set) (A) to the finisher. Previous Next Go Back Connector Remove the sensor (punch waste box set) (A). Sensor (stacker bin level F) removal Remove the finisher front door assembly. See “Finisher front door assembly removal”...
7558-xxx Sensor (stacker bin level R) removal Previous Remove the finisher front door assembly. See “Finisher front door assembly removal” on page 4-348. Remove the rear upper cover. See “Rear upper cover removal” on page 4-380. Disconnect the connector from the lift tray height sensor (stacker bin level R) (A). Next Go Back Rear...
7558-xxx Release the hooks securing the sensor to the bracket (B). Previous Remove the sensor (stacker bin level encoder) (A). Sensor (stacker bin upper limit) or sensor (stacker bin no media) removal Remove the rear upper cover. See “Rear upper cover removal” on page 4-380.
7558-xxx Remove the sensor. Previous Reinstallation note: Make sure that the yellow connector is plugged into the sensor (stacker bin no media) (C). Next Go Back Rear White connector Yellow connector Sensor (stapler carriage HP) removal Remove the finisher front door assembly. See “Finisher front door assembly removal”...
7558-xxx Release the hooks securing the sensor (stapler carriage HP) (A) to the stapler carriage assembly (B). Previous Next Go Back Remove the sensor (stapler carriage HP) (A). Sensor (upper media bin full) removal Open the finisher front door assembly. Remove the screw securing the bracket (A) to the upper media bin vertical cover (B).
7558-xxx Move the bracket (B) frontward again, and remove the screw securing the sensor (upper media bin full) (C) Previous to the bracket. Next Go Back Front Harness clamp Front Remove the sensor (upper media bin full) (C). Disconnect the connector from the sensor (upper media bin full) (C). Sensor (upper media exit) removal Open the finisher front door assembly.
7558-xxx Disconnect the connector from the sensor (upper media exit) (A). Previous Next Go Back Connector Rear Left Release the hooks securing the sensor (upper media exit) (A) to the finisher. Remove the sensor (upper media exit) (A). Stacker bin lift motor assembly removal Remove the rear upper cover.
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7558-xxx Remove the plate (A). Previous Move the slip clutch gear 24T (B) toward the rear to disengage the stacker bin (C). Move the stacker bin (C) to the lowest position. Note: Make sure the stacker bin (C) is at the lowest position before continuing. Disconnect the connector from the sensor (stacker bin level encoder) (D).
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7558-xxx Remove the bracket (F). Previous Next Go Back Connector Clamp Release the hook securing the encoder (H) to the stacker bin lift motor assembly (G). Remove the encoder. Remove the three screws securing the stacker bin lift motor assembly (G) to the finisher. Remove the stacker bin lift motor assembly (G).
7558-xxx Stacker media bin assembly removal Previous Release the two hooks securing the stacker media bin assembly (A) to the finisher. Next Go Back Lift the stacker media bin assembly (A) upward. Remove the stacker media bin assembly. (A). Stapler unit assembly removal Remove the finisher front door assembly.
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7558-xxx Remove the five screws securing the stapler unit frame (A) to the plate (B). Previous Next Go Back Remove the stapler unit frame (A). Release the harness from the three clamps on the stapler unit frame (A). Remove the two screws securing the stapler carriage motor assembly (C) to the stapler carriage assembly (D).
7558-xxx Remove the two screws securing the bracket (H) to the stapler unit assembly (F). Previous Next Go Back Ground wire Connectors Remove the stapler unit assembly (F). Reinstallation notes: When replacing the stapler unit assembly (F), make sure the ground wire is reconnected. •...
Page 891
7558-xxx Move the plate (A) toward the right and out in the direction shown. Previous Next Go Back Rear Remove the plate. Disconnect the connector P8308 from the finisher controller card assembly (B). Remove the screw securing the ground wire (C) to the finisher. Release the harness from the clamp.
7558-xxx Move the stapler unit frame upward and outward in the direction of the arrow, as shown. Previous White connector Yellow connector Next Go Back Rear Front Remove the stapler unit frame. Warning: Do not force the stapler unit frame out of the finisher. Warning: Be sure to hold the stapler unit frame firmly to avoid dropping it.
Page 893
7558-xxx Remove the belt (buffer/transport) (D) from the stepper motor (buffer/transport). Previous Connector Next Go Back Second First Disconnect the connector from the stepper motor (buffer/transport). Remove the two screws securing the bracket (E) to the finisher. Remove the bracket. Remove the two screws securing the stepper motor (buffer/transport) to the bracket.
7558-xxx Tighten the two screws in the order shown. • Previous Next Go Back Connector Stepper motor (entrance/paddle) and belt (entrance/paddle) removal Remove the rear upper cover. See “Rear upper cover removal” on page 4-380. Loosen the two screws securing the belt tensioner bracket (A) to the finisher and move upward, as shown. Remove the belt (entrance/paddle) (B) from the stepper motor (entrance/paddle) (C).
7558-xxx Remove the two screws securing the bracket (D) to the finisher. Previous Next Go Back Connector Remove the bracket (D). Remove the two screws securing the bracket (D) to the stepper motor (entrance/paddle) (C). Remove the stepper motor (entrance/paddle) (C). Remove the belt (entrance/paddle) (B).
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7558-xxx Disconnect the connector from the stepper motor (exit). Previous Next Go Back Connector Second Rear First Remove the two screws securing the bracket (D) to the finisher. Remove the bracket (D). Remove the two screws securing the stepper motor (exit) to the bracket (D). Connector Remove the stepper motor (exit) (C).
7558-xxx Sub paddle removal Previous Remove the upper media bin assembly. See “Upper media bin assembly removal” on page 4-422. Gently remove the two sub paddles (A) from the two shafts (B). Reinstallation note: Make sure the sub paddles are properly installed as shown in the figure. The paddles must not come in contact with the media eject unit assembly (C).
7558-xxx Remove the two screws securing the switch (eject cover interlock) (A) from the bracket (B). Previous Connector Next Go Back Clamp Right Clamps Remove the switch (eject cover interlock) (A). Reinstallation note: Make sure the media eject unit assembly (C) properly actuates the switch (media eject interlock) (A) without binding.
7558-xxx Disconnect the connector from the switch (finisher front door interlock) (C). Previous Next Go Back Connector Release the hooks securing the switch (finisher front door interlock) (C) to the finisher. Remove the switch (finisher front door interlock) (C). Top cover removal Open the finisher front door assembly.
7558-xxx Remove the four screws securing the top cover (A) to the finisher. Previous Next Go Back Remove the top cover (A). Upper media bin assembly removal Loosen the two screws securing the upper media bin assembly (A) to the finisher. Right Lift the upper media bin assembly (A) upward in the direction of the arrow.
7558-xxx Remove the upper media bin assembly (A). Previous Upper media bin front cover removal Remove the finisher front door assembly. See “Finisher front door assembly removal” on page 4-348. Remove the upper media bin assembly. See “Upper media bin assembly removal” on page 4-422.
7558-xxx Remove the four screws securing the four upper media exit pinch roll assemblies (A) to the finisher. Previous Next Go Back Left Rear Remove the four upper media exit pinch roll assembly (A). Upper media exit roll assembly removal Open the finisher front door assembly.
Page 903
7558-xxx Remove the two front screws and the two rear screws securing the bracket (C) to the finisher. Previous Next Go Back Front Rear Remove the bracket (C). Release the hook from the upper media exit roll drive gear 20T(D). Remove the upper media exit roll drive gear 20T.
7558-xxx Move the upper media exit roll assembly frontward and outward in the direction of the arrow. Previous Next Go Back E-clip Rear Front Remove the upper media exit roll assembly (F). Note: When removing the upper media exit roll assembly (F), do not touch the rubber surface. Reinstallation notes: Maker sure the flat spot of the upper media exit roll assembly (F) is installed to the rear.
7558-xxx Upper transport roll removal Previous Open the finisher front door assembly. Remove the rear upper cover. See “Rear upper cover removal” on page 4-380. Remove the top cover. See “Top cover removal” on page 4-421. Remove the left lower cover. See “Left lower cover removal”...
Page 906
7558-xxx Loosen the two screws securing the belt tensioner bracket (F) to the finisher, and move the bracket Previous downward as shown. Remove the belt (buffer/transport) (G) from the two upper media transport roll drive pulleys 20T (E). Release the hook securing the appropriate upper media transport roll drive pulley 20T (E) to the appropriate upper transport roll (C).
7558-xxx Previous High capacity feeder (HCF) removal procedures HCF caster removal Remove the HCF unit from the printer. Next Place the machine so the HCF left cover faces down. Remove the three screws securing the HCF caster (A) to the unit. Remove the HCF caster (A).
7558-xxx Remove the HCF controller card PCBA (A). Previous Next Go Back (PF06) (PF08) (PF01) (PF05) (PF04) (PF02) (PF03) Rear HCF feed lift gear bracket removal Remove the HCF media tray assembly from the printer. See “HCF media tray assembly removal” on page 4-436.
7558-xxx Disconnect the connector from the HCF feed lift motor assembly (A). Previous Remove the four screws securing the HCF feed lift motor (A) to the HCF media feed unit assembly (B). Remove the HCF media feed lift motor (A). Next Go Back Connector...
7558-xxx HCF feed unit removal Previous Remove the HCF media tray assembly from the printer. See “HCF media tray assembly removal” on page 4-436. Remove the two screws securing the media feed unit assembly (A) on the front side. Pull the media feed unit assembly (A) out of the machine in the direction of the arrow. Next Note: More force to remove the media feed unit (A) may be required due to the electrical connector inside the machine.
7558-xxx HCF lift cables removal Previous Remove the HCF media tray assembly. See “HCF media tray assembly removal” on page 4-436. Remove the tray lift gear bracket. See “HCF tray lift gear bracket removal” on page 4-450. Remove the HCF media tray front cover. See “HCF media tray front cover removal”...
7558-xxx Move the bushing (J) inward in the direction of the arrow (4) to remove it from the tray. Previous Move the tray lift shaft assembly (B) outward in the direction of the arrow (5) to remove it from the tray. Move the tray lift shaft pulley (C) inward in the direction of arrow (6) to detach the front cables (K).
7558-xxx Lift the media long edge guide assembly (A) upward to release it from the hinges on the HCF media tray. Previous Remove the media long edge guide assembly (A). Note: With the media long edge guide assembly (A) removed, the wave washer (B) becomes detached. Next E-clip Go Back...
7558-xxx Remove the media out actuator (A). Previous Next E-clip Go Back HCF media tray assembly removal Pull out the HCF media tray assembly (A) from the unit. Release the two bearing slides (B) by inserting a prying tool into the two holes while pulling the HCF media tray (A) from the frame assembly (B).
7558-xxx Remove the HCF media tray (A) from the frame assembly. Previous Note: A little force is required to remove the HCF media tray (A) from the unit. Note: Before re-installing the HCF media tray (A), ensure the two bearing slides (B) are properly installed into the frame assembly.
7558-xxx Remove the HCF media tray front cover (A). Previous Next Go Back Note: Ensure that the HCF media tray assembly contains no media when the bottom plate (B) is raised after replacing the HCF media tray front cover (A). A series of clicking sounds will be produced during the calibrating process of the media level indicator (C).
7558-xxx HCF pick roll assembly removal Previous Open the HCF top door. Open the HCF feed unit assembly. Push the two ends of the HCF pick roll assembly (A) inward, and move it upward in the direction of the arrow to release it from the HCF media feed unit assembly (B). Next Remove the HCF pick roll assembly (A).
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7558-xxx Remove the HCF pick roll shaft assembly (A). Previous Next Go Back E-ring Front Service Manual 4-440...
7558-xxx HCF rear cover removal Previous Remove the four screws securing the HCF rear cover (A) to the unit. Remove the HCF rear cover (A). Next Go Back HCF sensor (HCF media size) removal Note: This procedure can be applied to HCF sensor (media size L) and the HCF sensor (media size R). Remove the HCF media tray.
7558-xxx Remove the sensor (HCF media size R) (A) or the sensor (HCF media size L) (B). Previous Connectors Next Go Back Front HCF sensor (HCF media tray set) removal Pull out the HCF media tray. Remove the HCF left cover. See “HCF left cover removal”...
7558-xxx Remove the sensor (HCF media tray set) (A). Previous Connector Next Go Back Front HCF sensor (tray 5 feedout) removal Remove the HCF unit from the printer. Open the HCF top door assembly. Remove the two screws securing the bracket (B) to the unit. Remove the bracket (B).
7558-xxx Remove the sensor (tray 5 feedout) (A). Previous Next Connector Go Back HCF separation drive gear kit removal Remove the HCF media tray assembly from the printer. See “HCF media tray assembly removal” on page 4-436. Remove the HCF feed unit. See “HCF feed unit removal”...
7558-xxx Remove the separation gear - 25 tooth (F). Previous Next Go Back E-clip HCF separation roll assembly removal Open the HCF top door. Open the HCF feed unit assembly. Push the two ends of the HCF separation roll assembly (A) inward, and move it upward in the direction of the arrow to release it from the HCF media feed unit assembly (B).
7558-xxx HCF separation roll shaft assembly removal Previous Remove the HCF media tray assembly. See “HCF media tray assembly removal” on page 4-436. Remove the HCF media feed unit assembly. See “HCF feed unit removal” on page 4-432. Remove the HCF feed lift motor. See “HCF feed lift motor removal”...
7558-xxx Remove the HCF top cover (B). Previous Next Go Back HCF top door assembly removal Remove the HCF unit from the printer. Remove the HCF top cover. See “HCF top cover removal” on page 4-446. Remove the HCF rear cover. See “HCF rear cover removal”...
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7558-xxx Remove the bracket (A). Previous Note: When removing the bracket (A), leave the shaft (C) and the HCF top door spring R (D) attached to the top door assembly. Rear view Next Go Back D-shaft Slot D-shaped hole Lift the HCF top door (E) and remove the shaft (C) from the hole in the frame assembly (B). Remove the HCF top door spring L (F) from the slot in the frame assembly (B).
7558-xxx HCF transport motor removal Previous Remove the HCF unit from the printer. Remove the HCF rear cover. See “HCF rear cover removal” on page 4-441. Disconnect the connector from the HCF transport motor (A). Release the harness from the clamp. Next Remove the three screws securing the HCF transport motor (A) to the unit.
7558-xxx Move the HCF transport shaft assembly (A) toward the rear in the direction of the arrow to remove it from Previous the bearing (B). Note: The bearing (B) may become detached. Note: When removing the HCF transport roller kit (A), do not touch the rubber surface. Next Go Back E-clip...
7558-xxx Remove the HCF tray lift gear bracket (D). Previous Note: Ensure that all gears rotate smoothly without binding. If necessary, loosen the three screws and adjust the HCF tray lift gear bracket (D). Next Go Back Sensor (HCF docking interlock) removal Remove the HCF media tray.
7558-xxx Remove the sensor (HCF unit docking interlock) (A). Previous Next Go Back Connectors Hook Front Hook Sensor (HCF top door interlock) removal Remove the HCF unit to the printer. Open the HCF top door assembly. Disconnect the connector from the sensor (HCF top door interlock) (A). Remove the two screws securing the bracket (B) to the unit.
7558-xxx Remove the sensor (HCF top door interlock) (A). Previous Next Go Back Connector Sensor (tray 5 media level) removal Open the HCF top door. Open the HCF feed unit assembly. Disconnect the connector from the sensor (tray 5 media level) (A). Release the hooks securing the sensor (tray 5 media level) (A) from the HCF feed unit assembly (B).
7558-xxx Remove the sensor (tray 5 media level) (A). Previous Connector Next Go Back Front Sensor (tray 5 media out) removal Open the HCF top door. Open the HCF feed unit assembly. Remove the connector from the sensor (tray 5 media out) (A). Release the hooks securing the sensor (tray 5 media out) (A) to the HCF feed unit assembly (B).
7558-xxx Remove the sensor (tray 5 media out) (A). Previous Note: The sensor (tray 5 media out) (A) may be easier to replace if the upper guide (C) is removed to provide access. Next Go Back Connector Front Sensor (tray 5 pre feed) removal Open the HCF top door.
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7558-xxx Remove sensor (tray 5 pre feed) (C). Previous Next Go Back Connector Service Manual 4-456...
7558-xxx Previous Setup and adjustments Sensor (ATC) setup Warning: This procedure must be done for all new developer housings being installed or print quality problems Next may occur. Note: This procedure is applicable only to firmware versions LHS2.TQ.P244a and above. Before re-installing the new developers, make sure the latest firmware is installed on the device.
Page 936
7558-xxx Without exiting Diagnostics mode, enter again the ATC Sensor Adjust Values to view the settings. Previous Use the ATC value conversion chart to get the corresponding Coefficient and Offset NVM values for each barcode. See 4-459. Check the settings shown on the “ATC value conversion chart”...
7558-xxx ATC value conversion chart Previous Barcode number ATC Setup Coefficient Value ATC Setup Offset Value (last 2 digits) 1638 -266 Next 1462 -181 1321 -133 Go Back 1204 1107 1024 1638 -276 1462 -190 1321 -121 1204 1107 1024 1638 -286 1462...
Page 938
7558-xxx ATC value conversion chart Previous Barcode number ATC Setup Coefficient Value ATC Setup Offset Value (last 2 digits) 1462 -208 Next 1321 -137 1204 Go Back 1107 1024 1638 -306 1462 -217 1321 -145 1204 1107 1024 1638 -316 1462 -225 1321...
Page 939
7558-xxx ATC value conversion chart Previous Barcode number ATC Setup Coefficient Value ATC Setup Offset Value (last 2 digits) 1321 -161 Next 1204 -100 1107 Go Back 1024 1638 -336 1462 -243 1321 -169 1204 -107 1107 1024 1638 -346 1462 -252 1321...
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7558-xxx ATC value conversion chart Previous Barcode number ATC Setup Coefficient Value ATC Setup Offset Value (last 2 digits) 1204 -122 Next 1107 1024 Go Back Service Manual 4-462...
7558-xxx Booklet maker setup & adjustment Previous Folding precision skew adjustment Next Step Check Print a 2 sheet booklet using the booklet maker. Go to step 2. The folding precision skew Go Back Does the booklet appear skewed as shown in the graphic adjustment is in below? spec.
7558-xxx 2-sheet fold & staple position fine adjustment Previous Step Check Print a 2 sheet booklet using the booklet maker. Go to step 2. The 2 sheet fold Next position fine Does the booklet sheet edges appear overlapped as shown adjustment is in in the graphic below? spec.
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7558-xxx Previous Step Check Adjust the 2 sheet position fine adjustment value based on Repeat step 2 until Problem solved. the graphic below: the 2 sheet fold position fine Next adjustment is in spec. Go to step 3. Go Back 1.
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7558-xxx Previous Step Check Print a 2 sheet stapled booklet using the booklet maker. Go to step 4. The 2 sheet staple position fine Does the staple position fine adjustment appear to be offset adjustment is in from the fold as shown in the graphic below? Next spec.
Page 945
7558-xxx Previous Step Check Adjust the 2 sheet staple position fine adjustment value as Repeat step 2 until Problem solved. shown in the graphic below: the 2 sheet staple position fine Next adjustment is in spec. Go Back 1. Enter the diagnostic mode. 2.
7558-xxx 15 sheet staple position fine adjustment Previous Step Check Print a 15 sheet stapled booklet using the booklet maker. Go to step 2. The 15 sheet Next staple position fine Does the staple position fine adjustment appear to be offset adjustment is in from the fold as shown in the graphic below? spec.
Page 947
7558-xxx Previous Step Check Adjust the 15 sheet staple position fine adjustment value as Repeat step 2 until Problem solved. shown in the graphic below: the 15 sheet staple position fine Next adjustment is in spec. Go Back 1. Enter the diagnostic mode. 2.
7558-xxx Booklet fold position fine adjustment (3-15 sheets) Previous Step Check Note: The booklet fold position fine adjustment is different Go to step 2. The booklet fold Next depending on the amount of sheets that compose the position fine booklet and the size of the media. adjustment is in spec.
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7558-xxx Previous Step Check Adjust the fold position fine adjustment value based on the Repeat step 2 until Problem solved. graphic below: the Booklet fold position fine Next adjustment is in spec. Go Back 1. Enter the diagnostic mode. 2. Touch ENGINE ADJUST. 3.
7558-xxx Booklet staple position fine adjustment (3-14 sheets) Previous Step Check Note: The booklet staple position fine adjustment is Go to step 2. The booklet staple Next different depending on the amount of sheets that compose position fine the booklet. adjustment is in spec.
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7558-xxx Previous Step Check Adjust the booklet staple position fine adjustment value as Repeat step 2 until Problem solved. shown in the graphic below: the Booklet staple position fine Next adjustment is in spec. Go Back 1. Enter the diagnostic mode. 2.
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7558-xxx Previous Next Go Back Service Manual 4-474...
7558-xxx 5. Connector locations Previous Locations Next Configurations Go Back Base machine Callout Part name Automatic Document Feeder (ADF) ADF input tray ADF exit bin Printer control panel Standard exit bin Standard 520-sheet tray Multipurpose feeder Connector locations...
7558-xxx Base machine with add-ons Previous Next Go Back Callout Part name Exit tray 2 Note: Exit tray 2 is applicable to any configurations except when a finisher is installed. Optional 520-sheet tray (Tray 2) Optional 520-sheet tray (Tray 2) Optional 520-sheet tray (Tray 2) Optional 2,000-sheet tandem-tray module •...
7558-xxx Full configuration Previous Next Go Back Callout Part name Finisher bin The finisher bin can either be one of the following two options: • Standard finisher (Punch/Stapler) • Booklet finisher (Punch/Stapler/Booklet) 2,000-sheet high-capacity feeder Connector locations...
7558-xxx Main Power/Front Cover Interlock Switch Previous Next Go Back Plug/Jack Callout Plug/jack description Connects to P/J12 Main power switch LVPS PCBA P/J13 Main power switch LVPS PCBA P/J14 Main power switch LVPS PCBA P/J15 Main power switch LVPS PCBA P/J101 Sensor (printer right front door interlock) Lower engine PCBA...
7558-xxx Duplex cover Previous Next Go Back Plug/Jack Callout Plug/jack description Connects to P/J175 Printer left duplex door assembly Lower engine PCBA P/J176 Printer left duplex door assembly Lower engine PCBA P/J180 Printer left duplex door assembly Lower engine PCBA P/J181 Printer left duplex door assembly Lower engine PCBA...
7558-xxx Developer drive motor Previous Next Go Back Plug/Jack Callout Plug/jack description Connects to P/J74 P/J75 P/J251 PC/developer drive motor Lower engine PCBA P/J252 Lower engine PCBA PC/developer drive motor Service Manual 5-18...
7558-xxx Toner dispense motor (Y,M,C,K), GFI interface Previous Next Go Back Plug/Jack Callout Plug/jack description Connects to Main power GFI interface LVPS PCBA Main power GFI interface LVPS PCBA Main power GFI interface LVPS PCBA Main power GFI interface LVPS PCBA Main power GFI interface LVPS PCBA Main power GFI interface...
7558-xxx LED printhead Previous Next Go Back Plug/Jack Callout Plug/jack description Connects to P/J70 P/J72 P/J174 Media size switch PCB Upper engine PCBA P/J550 Printhead interface contact Lower engine PCBA P/J551 Printhead interface contact Lower engine PCBA P/J552 Printhead interface contact Lower engine PCBA P/J553 Printhead interface contact...
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7558-xxx Previous Plug/Jack Callout Plug/jack description Connects to P/J567 Printhead interface contact LED printhead P/J568 Printhead interface contact LED printhead P/J569 Printhead interface contact LED printhead Next P/J570 LED printhead Printhead interface contact P/J571 LED printhead Printhead interface contact Go Back P/J572 LED printhead Printhead interface contact...
7558-xxx LVPS, HVPS, and waste toner agitator motor Previous Next Go Back Plug/Jack Callout Plug/jack description Connects to P/J1 LVPS PCBA Main power GFI interface P/J4 LVPS PCBA Main power switch P/J5 LVPS PCBA Main power GFI interface P/J6 LVPS PCBA •...
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7558-xxx Previous Plug/Jack Callout Plug/jack description Connects to P/J502 LVPS PCBA Lower engine PCBA P/J503 LVPS PCBA Lower engine PCBA P/J510 LVPS PCBA Lower engine PCBA Next P/J513 Charge roll HVPS cooling fan Upper engine PCBA P/J514 Developer HVPS PCBA Upper engine PCBA Go Back Connector locations...
7558-xxx Finisher—sensors Previous Next Go Back Plug/Jack Callout Plug/jack description Connects to P/J8319 Sensor (finisher media entrance) Finisher controller PCBA P/J8321 Sensor (upper media exit) Finisher controller PCBA P/J8322 Sensor (upper media bin full) Finisher controller PCBA P/J8365 Sensor (finisher front door interlock) •...
7558-xxx Finisher—stapler Previous Next Go Back Plug/Jack Callout Plug/jack description Connects to P/J8354 Complete stapler Finisher controller PCBA P/J8356 Stapler unit assembly Finisher controller PCBA P/J8357 Stapler unit assembly Finisher controller PCBA P/J8358 Stapler transport motor Finisher controller PCBA Service Manual 5-40...
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