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381.01 Sensor (front tamper HP) late jam
Step
Action and questions
Check the tamper mechanism by
1
moving it manually.
Does the above component
slide back and forth properly?
Check the sensor (front tamper
2
HP) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR
TESTS.
4. Touch Sensor (front tamper
HP).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Check the sensor (front tamper
3
HP) for proper connection.
Is the above component
properly connected?
Check the front tamper motor for
4
proper operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch FINISHER MOTOR
TESTS.
4. Touch front tamper motor
(forward).
5. Touch front tamper motor
(reverse).
Does the above component
operate properly?
Check the front tamper motor for
5
proper connection.
Is the above component
properly connected?
POR the machine.
6
Does the error remain?
Yes
Go to step 2.
Go to step 3.
Replace the sensor (front tamper
HP). Go to
"Sensor (front
tamper HP) and sensor (rear
tamper HP) removals" on
page
4-392.
Go to step 5.
Replace the media compiler
guide. Go to
"Media compiler
unit assembly removal" on
page
4-365.
Replace the finisher controller
PCBA. Go to
"Finisher PCBA
removal" on page
4-353.
7558-xxx
No
Replace the media compiler unit
assembly. Go to
"Media
compiler unit assembly
removal" on page
4-365.
Go to step 2.
Replace the connections.
Go to step 4.
Replace the connections.
Problem resolved
Diagnostic information
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