Airprint Problems - Oki MB472dn User Manual

AirPrint Problems

Note
The machine may take a few minutes to connect to a network after turning the machine on. Check that the machine is connected
to the network before printing.
If using Mac OS X or iOS, upgrade to the latest version before use.
Symptom
The "No AirPrint Printers
Found" message is
displayed on an iOS device.
Unable to print.
Point to check
Is the machine turned
on?
Is the machine connected
to the same network as
the iOS device?
Is the machine turned
on?
Is the machine connected
to the same network as
the iOS device?
Is the latest firmware
version installed?
Is there paper in the
tray?
Is there toner in the
toner cartridge?
Is AirPrint set to
[Enable]?
Is an error displayed?
Solution
Turn the machine on.
If the machine is turned on, turn it off and then
back on, and then check whether the problem is
solved.
Check that the machine is displayed on the print
screen of the iOS device.
If the machine is not displayed, check the IP
address.
Turn the machine on.
If the machine is turned on, turn it off and then
back on, and then check whether the problem is
solved.
Check that the machine is displayed on the print
screen of the iOS device.
If the machine is not displayed, check the IP
address.
Check the firmware version of this machine and
iOS device.
If the version of the firmware is not the latest,
update to the appropriate version from the OKI
web site or Apple web site.
Check the message informing you that paper
runs out.
Check the message informing you that toner
runs out.
Press (SETTING) and check the status of
[AirPrint]. When [Disable] is displayed, AirPrint is
not available.
Check the error message or
528
Reference
Turning the Machine On
or Off
Setting an IP Address
from the Operator Panel
on This Machine
Turning the Machine On
or Off
Setting an IP Address
from the Operator Panel
on This Machine
Checking an Error
Message (Error Message
Search)
If the STATUS Button
Lights Up or Flashes on
the Operator Panel
Checking an Error
Message (Error Message
Search)
If the STATUS Button
Lights Up or Flashes on
the Operator Panel
(STATUS). Checking an Error
Message (Error Message
Search)
If the STATUS Button
Lights Up or Flashes on
the Operator Panel