Download Print this page

HP StoreEver MSL2024 User And Service Manual: Support And Other Resources

Hide thumbs

Advertisement

7 Support and other resources

Accessing Hewlett Packard Enterprise Support
For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
www.hpe.com/assistance
To access documentation and support services, go to the Hewlett Packard Enterprise Support
Center website:
www.hpe.com/support/hpesc
Information to collect
Technical support registration number (if applicable)
Product name, model or version, and serial number
Operating system name and version
Firmware version
Error messages
Product-specific reports and logs
Add-on products or components
Third-party products or components
An L&TT support ticket, which can be downloaded to a USB drive from the front panel or
downloaded to a file with the RMI.
Accessing updates
Some software products provide a mechanism for accessing software updates through the
product interface. Review your product documentation to identify the recommended software
update method.
To download product updates, go to either of the following:
Hewlett Packard Enterprise Support Center Get connected with updates page:
www.hpe.com/support/e-updates
Software Depot website:
www.hpe.com/support/softwaredepot
To view and update your entitlements, and to link your contracts and warranties with your
profile, go to the Hewlett Packard Enterprise Support Center More Information on Access
to Support Materials page:
www.hpe.com/support/AccessToSupportMaterials
IMPORTANT:
through the Hewlett Packard Enterprise Support Center. You must have an HP Passport
set up with relevant entitlements.
Access to some updates might require product entitlement when accessed
Accessing Hewlett Packard Enterprise Support 203

Advertisement

   Also See for HP StoreEver MSL2024

   Related Manuals for HP StoreEver MSL2024

Comments to this Manuals

Symbols: 0
Latest comments: