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Table 31 Main error codes (continued)
Error code
Description
C0
Network initialization failed
C1
Telnet interface initialization failed
C2
Web server initialization failed
C3
EEPROM parameter failure
C4
LAN card initialization failed.
C5
EEPROM write data to failure.
C6
Ping command did not reach target
C7
Cannot upgrade firmware from USB
C8
Cannot upgrade firmware from FTP
C9
Cannot upgrade robotic firmware from Flash.
D0
ROM checksum incorrect
D1
RAM error during Power-On-Self-Test
D2
Read or Write to NVRAM onlibrary controller
failed
D3
Time controller failed during Power-On-Self-Test
D4
Internal UART serial communication error
D5
Communication to display failed
D6
Library controller memory error
Details and solution
Check the network cable.
Check that the network configuration is
correct.
If DHCP is enabled, ensure that a DHCP
server is up an running on the device's
network.
Power cycle the device and try again.
Check the network cable.
Check that the network configuration is
correct.
Power cycle the device and try again.
Power cycle the device and try again.
Check the network cable.
Check that the network configuration is
correct.
Power cycle the device and try again.
Ensure that the correct file was selected.
Retry firmware upgrade.
If not successful, attempt a different firmware
upgrade method.
Retry firmware upgrade.
If not successful, attempt a different firmware
upgrade method.
If still not successful, contact Hewlett Packard
Enterprise customer support.
Retry library firmware upgrade.
Ensure that the firmware is correct for the
device.
If the device continues to fail, contact Hewlett
Packard Enterprise customer support.
Power-cycle the unit.
Power-cycle the unit.
Power-cycle the unit.
Power-cycle the unit.
Error codes 161

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