HP StoreEver MSL2024 User And Service Manual page 158

Table 31 Main error codes (continued)
Error code
9F
A0
A1
A2
A3
A4
A5
A6
158 Troubleshooting
Description
4
Rotation range of motion out of specification
5
Sled range of motion out of specification
Open Mailslot failed
Error during elevator locking.
Sled motor #2 blocked. (MSL8048 and MSL8096
only)
Cannot find sled #2 block within the expected
range. (MSL8048 and MSL8096 only)
Sled home sensor #2 not found (MSL8048 and
MSL8096 only)
Elevator sensor not found (MSL8048 and
MSL8096 only)
Details and solution
Remove all magazines and look for any
obstructions to the robot.
Run the wellness test.
Remove all magazines and look for any
obstructions to the robot.
Run the wellness test.
Retry the operation.
Ensure that nothing is obstructing the opening
of the mailslot.
Remove the magazine and check for issues
such as a tape label preventing the mailslot
from opening.
Remove magazines and look for any
obstructions to the robot.
Run the wellness test.
Remove magazines and look for any
obstructions to the robot.
If this error occurs after a robot or library
controller replacement it might be due to a
firmware revision mismatch between the
robotic and library controller. Update the
library firmware to the latest version to
resolve the mismatch.
Run the wellness test.