Operations menu.........................................................................................................................126
Support menu..............................................................................................................................128
Tape).................................................................................................................................130
5 Troubleshooting...............................................................................................132
Operation problems..........................................................................................................................138
Performance problems.....................................................................................................................143
Average file size..........................................................................................................................144
File storage system ....................................................................................................................144
Backup/archive server.................................................................................................................144
Data cartridges............................................................................................................................145
Service and repair.............................................................................................................................145
The wellness test..............................................................................................................................146
Error codes.......................................................................................................................................149
Drive error codes.........................................................................................................................174
Warning events.................................................................................................................................175
Configuration change events............................................................................................................181
Information events............................................................................................................................182
Possible tools needed.......................................................................................................................185
6
Contents