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HP StoreEver MSL2024 User And Service Manual: Error Sub-code Descriptions

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Table 31 Main error codes (continued)
Error code
FB
FC
FD
1
Gripper: The part of the robotics assembly that pinches media in order to grip it.
2
Slider: The part of the robotics assembly that plunges in and out for get and put operations.
3
Elevator: The part of the robotics assembly that moves in the vertical direction.
4
Rotation: The part of the robotics assembly that turns the robot to face each magazine and the
drive.
5
Sled: The part of the robotics assembly that moves the robot towards the OCP or back towards
the drive.

Error sub-code descriptions

Table 32 Robotic error sub-codes
Sub-code
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
10
11
12
13
14
20
166 Troubleshooting
Description
Drive logged out
Internal SCSI command failed with check
condition
Internal SCSI command timeout
Description
Mechanical initialization failure
Connection to slave robotic failed
Error motor initialization
1
Error during gripper
close
2
Error slider
home positioning
3
Error elevator
home movement
5
Error during sled
movement to rotation
4
Error during rotation
initialization, get range failed
3
Error elevator
init
4
Error during rotation
to far position
5
Error first sled
init, move to sensor failed
5
Error during sled
movement to rotation
4
Error during rotation
to slide position
2
Error slider
init, get range failed
2
Error during slider
forward movement
1
Error gripper
init, get range failed
2
Error during slider
home movement
4
Error during rotation
to FAR position
5
Error sled
init, move to sensor failed
Error during sled move — check shipping lock
Error inventory scan
Details and solution
Update the tape drive firmware to the current
version.
Try the operation again.
If the error occurs again contact Hewlett
Packard Enterprise customer support.
4
position
4
position

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