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Support; Performing General Diagnostics; Hewlett Packard Enterprise Service - Service Restricted - HP StoreEver MSL2024 User And Service Manual

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Figure 57 Operations > Magazines page
To manually release a magazine, see
However, this manual process should only be used if the magazine cannot be released using
the OCP or RMI.


host-based application software, causing data loss. Ensure that the device is idle before attempting
to perform any remote operations that take it offline.

Performing general diagnostics

Use the
Support > General Diagnostic page
of the device. Select the test and enter the number of test cycles before starting the test. To
cancel the test early, click on the Stop button.
Figure 58 Support > General Diagnostic page
The available tests are:
Demo — moves cartridges from the slots to the drives and back. At the end of the test the
cartridges are returned to their original slots.
Slot to slot — shuffles the cartridges between slots to exercise the robot. At the end of the
test the cartridges are NOT returned to their original slots.
The demo and slot to slot test are intended to show the device operating. For service and
diagnostics, execute the wellness test from the OCP. See

Hewlett Packard Enterprise Service - Service restricted

Support > Hewlett Packard Enterprise Service page
personnel to execute detailed tests on the different components of the device or special read/write
diagnostics on the drives.
Some RMI operations take the device offline. This inactive mode can interfere with
"Releasing the magazines manually" (page
to run general tests to verify the usability and reliability
"The wellness test" (page
page can only be accessed by service
Using the RMI


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