HP StoreEver MSL2024 User And Service Manual page 142

Table 26 Attention LED is lit (continued)
Problem
The Attention LED is lit but the
Cleaning LED is not lit after a
cartridge load.
The Cleaning LED is lit after using a
cleaning cartridge.
A particular cartridge sets off the
Attention LED and possibly the
Cleaning LED.
142 Troubleshooting
Solution
The library was unable to complete the requested operation with the selected
tape cartridge.
Use only cartridges that are compatible with the drive type (see
cartridges" (page 43)).
Use the correct type of cartridges for the operation. For example, use a
cleaning cartridge for cleaning.
Make sure you are using an Ultrium Universal cleaning cartridge (see
"Tape cartridges" (page
The cleaning cartridge is expired. A cleaning cartridge will expire after 50
cleaning cycles.
If the Media Attention LED is cleared and the drive has been cleaned, and
then immediately re-displays each time a particular cartridge is reloaded, that
cartridge should be suspected as being defective.
If this occurs, export the cartridge and load a known good cartridge. In
some cases, a cartridge can be worn out, have a defective Cartridge
Memory, or have been formatted as a Firmware Upgrade Cartridge.
Any cartridge that is suspected of being defective or contaminated should
NOT be reused in any drive.
If the bad cartridge is a cleaning cartridge, it might be expired.
43)).
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