Pre-Install Questions For Customers - Tektronix Phaser 360 Service Manual

Color printer
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2
Installing the Printer and Drivers

Pre-install questions for customers

2-2
Phaser 360 Color Printer
Prior to installing the printer, you should contact the customer and verify that he
or she has prepared an appropriate location for the printer. You will also want to
ensure that you have all the information you need to install the printer at the
customer's site. Ask the customer the following:
Customer's name ___________________________________________________
Address ___________________________________________________________
Phone number _____________________________________________________
E-mail address _____________________________________________________
Product and options ordered _________________________________________
What type of computers will be networked to the printer?
PC ______________
UNIX____________
Which type of host-to-printer connection will be used:
network
If you are installing the printer into a networked environment,
determine the following:
What kind of network environment will the printer be installed into?
Hardware
LocalTalk
Token Ring
ThinNet (10Base2)
Twisted Pair (10BaseT)
Twisted Pair (100BaseT)
other _______________
Administrator's name
Phone Number
For a TCP/IP network, what are the appropriate names and addresses
for the printer?
Printer Name
Printer IP address
Net Mask
Broadcast address
Gateway
For installations using the printer's Ethernet interface, you should
inform the network administrator of the printer's preconfigured
Ethernet address; it is printed on the configuration page.
For AppleTalk installations, customers must provide the appropriate
network adapter to the printer's 8-pin circular LocalTalk connector.
Customers can obtain an adapter from their dealer. For Ethernet
networks, customers must provide the appropriate network cables to
connect to the printer's ThinNet or Twisted Pair connector.
Macintosh___________
other _______________
parallel
Protocols
EtherTalk
TCP/IP
Novell NetWare
DHCP

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