Pre-Install Questions For Customers - Tektronix Phaser 550 Service Manual

2
Installing the Printer and Drivers

Pre-install questions for customers

2-2 Phaser 550 Color Printer
Prior to installing the printer, you should contact the customer and verify that he
or she has prepared an appropriate location for the printer. You will also want to
ensure that you have all the information you need to install the printer at the
customer's site.
Ask the customer the following:
Customer's name ___________________________________________________
Address ___________________________________________________________
Phone number _____________________________________________________
What type of computers will be networked with the printer?
PC ______________
UNIX____________
Will this printer be connected directly to a host either:
serial
What kind of network environment will the printer be installed into?
Hardware
LocalTalk
ThickNet (10Base5)
ThinNet (10Base2)
Twisted Pair (10BaseT)
In the event that the printer is to be installed into a network
environment, will a network administrator be available to help in
assigning network names and addresses for the printer?
Administrator's name __________________________
Phone Number________________________________
In the event that the printer is to be installed in a TCP/IP network, has
the network administrator assigned printer name and IP addresses for
the printer? Printer Name _____________________
Printer IP address__________________
Net Mask _________________________
Broadcast address _________________
Gateway__________________________
What software application packages will be used with the printer?
Some applications require special printing utility files.
_____________________________________________
Will the application(s) and sample files be available at the time of the
installation to send test files to the printer?________
Will a SCSI font disk be installed on the
printer? ______________________________________
Macintosh___________
other _______________
parallel?
Protocols
EtherTalk
TCP/IP
Novell NetWare
TokenRing
other _______________