Tektronix Phaser 740 Network Manual
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Tektronix Phaser 740 Network Manual

Phasershare series b network interface
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P H A S E R S H A R E
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www.tek.com/Color_Printers/

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Summary of Contents for Tektronix Phaser 740

  • Page 1 P H A S E R S H A R E ® N E T W O R K I N G M a n u a l ® www.tek.com/Color_Printers/...

  • Page 3: Phasershare Networking Manual

    ® PhaserShare Networking Manual V2 January 1999 071-0180-01...
  • Page 4 Inc., licensed exclusively to Sun Microsystems, Inc. Tektronix Phaser 840, Phaser 740, Phaser 780, and Phaser 360 printers are certified as NetWare print server devices, on both 3.12 and 4.1 x NetWare systems. Bindery mode is also certified to comply on both 3.12 and 4.1 x NetWare systems.

  • Page 5: Table Of Contents

    PhaserShare Series B LocalTalk card 22 EtherTalk, LocalTalk, and TokenTalk Configuration Before you begin 25 Configuration overview 25 Finding the printer’s name in the Chooser 26 Changing the printer’s name (optional) 27 Changing the printer’s EtherTalk/TokenTalk zone (optional) 29 Troubleshooting 30 Novell NetWare Configuration The printer’s NetWare interface 31...
  • Page 6 General information on setting IP parameters (front panel) 57 Setting IP parameters: Phaser 840 printer front panel 57 Setting IP parameters: Phaser 740 printer front panel 58 Setting IP parameters: Phaser 780 printer front panel 60 Setting IP parameters: Phaser 360 printer front panel 63...
  • Page 7 Printing Usage Profile reports from PhaserLink Printer Management Software 136 Sending Usage Profile reports via email from the front panel 136 Sending Usage Profile reports via email: PhaserLink Printer Management Software 138 Controlling Usage Profile email reporting 139 Email to Tektronix 140...
  • Page 8 Resetting the Printer Resetting the printer: PhaserLink Printer Management Software 169 Resetting your printer using the Apple Printer Utility 170 FTP Interface Index PhaserShare Networking Manual...

  • Page 9: Network Printing With Tektronix Color Printers

    Tektronix Color Printers This manual provides information for system administrators and others who need to install Tektronix Phaser 840, Phaser 740, Phaser 780, and Phaser 360 printers equipped with PhaserShare Series B network interfaces. Before using this manual, unpack and set up your printer. Install the appropriate drivers on any PC and Macintosh computers on your network.
  • Page 10 PhaserShare network cards can be purchased initially with the printer as options or added later as upgrade kits. A printer can have only one card at a time installed. When a PhaserShare Series B Fast Ethernet or Token Ring card is installed, the standard 10BaseT connector on the printer’s rear panel is disabled.
  • Page 11 PhaserShare Administrator and PhaserLink Printer Management Software. There are several ways to determine if the printer is equipped with a PhaserShare Series B interface or an earlier PhaserShare card: Printer model. PhaserShare Series B cards work with Phaser 840, 740, 780, and 360 printers.
  • Page 12 Windows 98 Windows 95 Supported PC platforms Any PC in the server environments listed in the previous topic, “Environments supported,” can print over the network to a Phaser printer, including the following: Windows 98 Windows 95 Windows 3.1 Windows NT...
  • Page 13 TCP/IP) LAN Server 4.0 (TCIP/IP) UNIX (TCP/IP) Network Printing with Tektronix Color Printers Clients Windows 95 Windows 3.1 Windows NT Windows for Workgroups OS/2 Warp Phaser Color Printer With PhaserShare Ethernet or Token Ring interface PhaserShare Networking Manual 9538-04c...

  • Page 14: Network Installation Overview

    PhaserLink Printer Management Software” on page 7. PhaserShare Networking Manual “Printing a Configuration Page: Phaser 840 front panel” on page 7. “Printing a Configuration Page: Phaser 740 and 360 front panels” on page 7. “Printing a Configuration Page: Phaser 780 front panel” on page 7.
  • Page 15 Press Select. Press the down-arrow button until Print Configuration Page is highlighted. Press Select. Printing a Configuration Page: Phaser 740 and 360 front panels While Ready is displayed, press Menu; the printer displays the first item in the menu: Press Menu to access the Help Pages;...

  • Page 16: How To Tell Which Protocols Are Enabled

    The printer’s networking software The printer is shipped with a software CD-ROM, which contains software that you may need to install your printer on a network. The CD-ROM also contains on-line documentation, printer drivers, and other printer software. A single integrated installer is used to install printer drivers and other software.
  • Page 17 Obtaining networking software for Phaser 360 printers You obtain the networking software from the CD-ROM by running the installer: Locate and run the installer on the printer’s CD-ROM. On a PC, the file is SETUP.EXE; on a Macintosh, it is Phaser 360 Installer.

  • Page 18: Support For Dos Systems

    For information on how to use the DOS configuration files, see the README files on the printer’s CD-ROM. PC users will find the README file for the PostScript utility files in the UTILS directory; the README file for NWSET is in the NETWARE directory.

  • Page 19: Phasershare Series B Network Interfaces

    (Phaser 380, 350, 340, 560, 550, 540, and 600) may be equipped with earlier PhaserShare network cards; these printers have no built-in network connections on the rear panel. If you are not sure which network interface your printer has, see “Recognizing PhaserShare Series B interfaces and earlier PhaserShare cards” on page 3.
  • Page 20 PhaserShare Series B Network Interfaces Ethernet connections and indicators The printer’s built-in Ethernet connector The printer’s built-in Ethernet connector has the following connections and indicators: LINK indicator (Phaser 360 only); on indicates a working connection to a hub, off indicates no connection to a hub.

  • Page 21: Ethernet Cables And Termination

    100BaseTx requires Category 5 (100-Ohm UTP) cabling. The Ethernet standard does not allow a direct 10BaseT connection between a single computer and a single printer. Use 10Base2 (Thin Ethernet) to connect a single computer to a single printer. A U T I O N Do not use “silver satin”...

  • Page 22: Phasershare Series B Token Ring Card

    When a PhaserShare Series B card is purchased later as an upgrade kit, follow the installation instructions that are shipped with the card. When a PhaserShare Series B Token Ring card is installed in the printer, the printer’s built-in Ethernet connector is disabled.

  • Page 23: Ring Speed Jumper

    There are two settings: 4 Mbps and 16 Mbps. O T E If you received your printer with the Token Ring card already installed, you must turn off the printer and remove the card before you change the jumper setting.
  • Page 24 18 for a list of all settable Token Ring parameters. Setting the Frame Routing from the Phaser 740 and 360 front panels When the Token Ring card is installed in the printer, you can set the Frame Routing from the printer’s front panel.
  • Page 25 Setting Frame Routing from the Phaser 780 printer front panel When the Token Ring card is installed in the printer, you can set the Frame Routing from the printer’s front panel. The choices are Transparent (no source routing) or Source Route (use source routing).
  • Page 26 Speed This read-only parameter reports the ring speed set by the jumper on the card. Early Token The printer releases the token at the end of the Release last byte transmitted (not applicable at 4 Mbps). Adapter Status This read-only parameter reports the Token Ring card status.
  • Page 27 CD-ROM for details. On a Macintosh, you can edit the PostScript utility file Configure Token Ring and send it to the printer. See the ReadMe file in the Network Utilities folder on the printer’s CD-ROM for details. Windows users on NetWare networks can use the PhaserShare Administrator.
  • Page 28 Use the host spooling system (for example, lpr or lp) to send the file you created in Step 3b to the printer; this stores the Token Ring information in the printer’s internal memory, where it is retained over a reset or power cycle.
  • Page 29 Using PhaserLink Printer Management Software to configure Token Ring For information on connecting to your printer via PhaserLink Printer Management Software, see “Accessing printer information from a browser” on page 124. For general information on PhaserLink Printer Management Software, see Chapter 12, “PhaserLink Printer Management Software”.

  • Page 30: Phasershare Series B Localtalk Card

    PhaserShare Series B Network Interfaces PhaserShare Series B LocalTalk card With the PhaserShare Series B LocalTalk card, you can connect the printer to a LocalTalk network. Both the LocalTalk connection on the card and the Ethernet connector on the printer’s rear panel are simultaneously active.
  • Page 31 LocalTalk connectors and cables for details. Connecting to a single computer You can use LocalTalk connectors and cables to connect the printer directly to your computer, without connecting it to any other network. To avoid damaging the network interface, turn off the printer before making any LocalTalk connections.
  • Page 32 PhaserShare Series B Network Interfaces PhaserShare Networking Manual...

  • Page 33: Ethertalk, Localtalk, And Tokentalk Configuration

    Chapter 2, “PhaserShare Series B Network Interfaces”. Install the Tektronix driver for your printer on every Macintosh and PC that will send print jobs to the printer. For details on driver installation, see your printer’s user documentation.

  • Page 34: Finding The Printer's Name In The Chooser

    It is possible for the Printer Name field on the Configuration Page to be blank. When the printer is powered up, it uses a default name and then checks to see that no other printer on the network has the same name. If enough printers with the same default name are present it can take several minutes for the printer to establish a unique name.

  • Page 35: Changing The Printer's Name (Optional)

    Notes regarding printer names If you have more than one printer in the same zone and you choose a name for one printer that is already assigned to another, the second printer registers itself on the network with the number 1 appended to the name.
  • Page 36 Printer Information and Printer Preferences. Click the triangle to the left of Printer Preferences. Click the triangle to the left of Name; this displays a dialog box containing a field for the printer’s name. Enter the new name in the field.

  • Page 37: Changing The Printer's Ethertalk/Tokentalk Zone (Optional)

    PhaserLink Printer Management Software; see “Changing the printer’s zone: PhaserLink Printer Management Software” on page 29. You can also change the printer’s zone using PostScript utility files; see the README files on the printer’s CD-ROM. The Macintosh README file is in the Network Utilities folder;...

  • Page 38: Troubleshooting

    The printer cannot create a zone; it must already exist. If the Configuration Page shows the correct printer name, node number, and zone, and the printer is still not visible in the Chooser, check the following items: PhaserShare Networking Manual If there is no node number, verify that the printer is properly cabled to the network.

  • Page 39: Novell Netware Configuration

    In your Tektronix printer, the print server resides within the internal interface of the printer, so the print server and the printer are one. The printer logs in to a file server using a login connection to service specified queues.

  • Page 40: Before Beginning The Configuration Procedure

    file server. Passwords If a password is used in Bindery mode, it must be set on the printer with the PhaserShare Administrator (or PhaserLink Printer Management Software) and on the file server with PCONSOLE.

  • Page 41: Configuration Software For Netware

    Configuration Page” on page 6. O T E On the printer’s Configuration Page, all zeros in one or more of the IPX Networks fields indicates that the printer does not recognize the network connection; this probably indicates a faulty cable connection, an incorrect frame type, or Reply to Get Nearest Server has not been set to on.
  • Page 42 O T E While not required, it is recommended that you log in only to the file servers to be configured with this printer. Start the PhaserShare Administrator To start the PhaserShare Administrator, double-click the PhaserShare Administrator icon.
  • Page 43 If desired, change the Print Server Name or Printer Name. Select connection mode(s) by checking the box(es) for Bindery Services, NDS Services, or both (the Phaser 740, 780, and 360 printers support both). Click Next. The dialogs that follow allow you to configure Bindery connections, NDS connections, or both.

  • Page 44: Troubleshooting Windows Configurations

    Make sure that the printer is turned on and properly connected to the network. Try a different network drop or port. Make sure that NetWare is enabled on the printer. This is reported on the printer’s Configuration Page in the NetWare field. For information on enabling and disabling protocols, see Chapter 15, “Disabling Protocols”.
  • Page 45 The same error is displayed if a version of the PhaserShare Administrator below 3.6 is used to configure a Phaser 740, 780, or Phaser 360 printer. The Printer Not Responding dialog box is displayed with the message: This printer is not responding to SNMP queries.
  • Page 46 Check that the printer was able to log in to the file server: If the printer has logged in, its print server name is displayed in the list. If the print server name is not on the list, continue with Steps 3 through 5.
  • Page 47 file server may need an available connection for the printer to log in. Verify that the password the printer saved (if one was set) is the same as the one on the file server. Mismatched passwords can result if PCONSOLE, rather than the PhaserShare Administrator, is used to set the password.

  • Page 48: Setting Ipx Frame Types From The Front Panel

    To return the printer to normal operation, press the down-arrow button until Exit is highlighted. Press Select. Setting IPX frame types: Phaser 740 and Phaser 360 printer O T E If you are attempting to perform any front panel procedure and you don’t see the expected menu choices, the front panel may be locked.
  • Page 49 Press If you have changed any parameters that require a printer reset to take effect, you are prompted to reset the printer. If you press Reset, the printer resets. If you press Resume, the front panel displays Network Settings. Press the printer returns to normal operation, but the changes you have made do take effect until the next time the printer is reset.
  • Page 50 Exit again. Press If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer. If you press Confirm, the printer resets. To return to normal operation without resetting the printer, press Exit (the far right button) ;...

  • Page 51: Phasershare Administrator Software For Netware Networks

    By using the Notify List to send printer alerts, the network administrator is the first to know if a printing problem exists.

  • Page 52: Netware Configuration With The Phasershare Administrator

    Frame type Queue scan interval Configuration file server Error notification Resetting the printer (Phaser 740 and 360 printers) Print server name Printer login password Banner printing on a per-queue basis The PhaserShare Administrator is compatible with NetWare 3.x and 4.x.

  • Page 53: Installation Methods

    PhaserShare Administrator. Follow the on-screen prompts to complete the installation. Installation for Phaser 360 printers Locate and run the file SETUP.EXE on the printer’s CD-ROM or on printer software diskette 1. When you are prompted to select Easy Install or Custom Install, select Custom Install.

  • Page 54: Using The Phasershare Administrator

    The PhaserShare Administrator displays its Main window. Click here to select a printer. Click this button to control the contents of the printer list. PhaserShare Networking Manual Click one of these buttons to perform the type of work you need to do.
  • Page 55 “Specifying search options: the Search Options dialog box” on page 48. When you see the printer that you want in the list, click it to select it. O T E The list is updated each time you click OK in the Search Options dialog box.
  • Page 56 PhaserShare Administrator Software for NetWare Networks Specifying search options: the Search Options dialog box In the Main window, click Search Options; this displays the Search Options dialog box. If you are logged on to an NDS file server, these buttons are grayed-out: PhaserShare Networking Manual File Server FS/Queue...
  • Page 57 O T E When typing the printer name or printer model, you may end any entry with a “wild card.” Wild cards are an asterisk (*) to specify any group of characters and a question mark (?) to specify any single character.

  • Page 58: Phasershare Administrator On-Line Help

    If you click a printer name and the PhaserShare Administrator displays the Printer Not Responding dialog box, quit and restart the PhaserShare Administrator. If you still get the same dialog box when you select the printer, there are several possible causes: There is a problem with the printer, its network connection, or the PC’s...

  • Page 59: Tcp/Ip Configuration Overview

    Chapter TCP/IP Configuration Overview This chapter provides an overview of TCP/IP configuration. For detailed printer configuration instructions, refer to Chapter 7, “TCP/IP Printer Configuration (All Platforms)”; for host configuration instructions, refer to the chapter for your environment: Chapter 8, “TCP/IP Host Configuration (UNIX)”...

  • Page 60: Before You Begin

    Chapter 2, “PhaserShare Series B Network Interfaces”. Install the files from the your printer’s CD-ROM on to the hard disk of the workstation you will be using for the TCP/IP configuration. For more information, see the next topic, “Extracting files from unix.tar”.

  • Page 61: Tcp/Ip Configuration Overview

    PostScript configuration files. Send PostScript configuration files to the printer. Set host access and control character filtering Set printer status reporting (optional; UNIX only) Reset printer Print the Configuration Page Configure host • Host table • Print queue Configure printer Where should the printer’s IP...

  • Page 62: Phasershare Networking Manual

    TCP/IP Configuration Overview PhaserShare Networking Manual...

  • Page 63: Tcp/Ip Printer Configuration (All Platforms)

    The format is x.x.x.x , where x represents a decimal number from 0 - 255. If you are unsure, leave this blank; the printer chooses an appropriate mask. If you are unsure, leave this blank; the printer computes an appropriate broadcast address.
  • Page 64 TCP/IP Printer Configuration (All Platforms) There are five ways to set the printer’s IP address and other IP parameters: Use the printer’s front panel. See “General information on setting IP parameters (front panel)” on page 57. Server-based printer configuration. This method uses RARP (Reverse Address Resolution Protocol), BOOTP (Boot Parameter Protocol), or DHCP.

  • Page 65: General Information On Setting Ip Parameters (Front Panel)

    “Setting IP parameters: Phaser 840 printer front panel” on page 57. “Setting IP parameters: Phaser 740 printer front panel” on page 58. “Setting IP parameters: Phaser 780 printer front panel” on page 60 “Setting IP parameters: Phaser 360 printer front panel” on page 63.

  • Page 66: Setting Ip Parameters: Phaser 740 Printer Front Panel

    To return the printer to normal operation, press the down arrow button until Exit is highlighted. Press Select. Setting IP parameters: Phaser 740 printer front panel O T E When you set the IP addressing parameters from the front panel, the selections for DHCP/BOOTP and RARP are automatically set to Disabled.
  • Page 67 Confirm Selection Confirm O T E When you press Confirm to set the IP address, the printer resets the network mask and broadcast address to the printer’s defaults; see “Printer defaults for network mask and broadcast address” on page 57.

  • Page 68: Setting Ip Parameters: Phaser 780 Printer Front Panel

    Use + and ----> as described in Steps 4d through 4f to set the broadcast address. When the broadcast address is set, use Set and Confirm as described in Steps 4g and 4h to enter the broadcast address into the printer. Exit (the far left button) until the front panel displays Network Press Settings.
  • Page 69 IP Address with a Confirm button. O T E When you press Confirm to set the IP address, the printer resets the network mask and broadcast address to the printer’s defaults; see “Printer defaults for network mask and broadcast address” on page 57.
  • Page 70 5f to set the gateway address. When the gateway address is set, use Set and Confirm as described in Steps 5g and 5h to enter the gateway address into the printer. Press Exit (the far right button); the front panel displays:...

  • Page 71: Setting Ip Parameters: Phaser 360 Printer Front Panel

    BOOTP” on page 65). O T E When you press Confirm to set the IP address, the printer resets the network mask and broadcast address to the printer’s defaults; see “Printer defaults for network mask and broadcast address” on page 57.
  • Page 72 To set the network mask, press Increment and Shift as described in Step 4d through 4f. When the network mask is set, enter it into the printer by pressing Select and Confirm as described in Steps 4g and 4h. To return to the menu of IP addressing parameters, press Exit.

  • Page 73: Setting Ip Parameters: Rarp Or Bootp

    You can configure a number of printers from a central location. The disadvantage is that if the server is down, the printer does not appear on the network after a reset or power cycle, because the printer gets its boot information from a boot server and does not retain it in non-volatile memory.

  • Page 74: Setting Ip Parameters: Dhcp

    Defining a scope in Windows NT 4.x Defining a scope in Windows NT 3.5.x Define the lease. A lease is a pre-determined time that the printer holds the IP address. When the lease time expires, the printer queries the DHCP server again to renew its lease of the IP address.
  • Page 75 Configuration Page” on page 6). Using Add Printer Wizard (Windows NT 4.0) or Print Manager (Windows NT 3.5x), verify that a Windows NT printer port refers to the printer’s IP address or DNS name. See Chapter 10, “Windows NT” for more information.

  • Page 76: Supported Bootp/Dhcp Fields

    TCP/IP Printer Configuration (All Platforms) Supported BOOTP/DHCP fields The printer recognizes the BOOTP/DHCP fields listed in the following table. Field PhaserShare Networking Manual Description Values Gateway address list List of IP addresses separated by spaces. Hexadecimal; the ha tag must be preceded by the Hardware address ht tag.

  • Page 77: Enabling And Disabling Rarp And Bootp/Dhcp (Front Panel)

    DHCP/BOOTP and RARP are automatically set to Disabled. To disable these protocols manually, follow the procedure for your printer: “Phaser 740 and 360 printers” (the next topic). “Phaser 780 printer” on page 70. Phaser 740 and 360 printers Press Menu;...
  • Page 78 Press the right arrow button until TCP/IP is displayed. Press Menu again; the front panel displays Interface. To disable DHCP/BOOTP: To return the printer to normal operation, go to Step 8, to disable RARP, follow these steps: PhaserShare Networking Manual Press Exit (the far left button) until the front panel displays Network Settings.
  • Page 79 “IP parameters” on page 72. The advantage of this method is that each printer has a permanent setup stored in its non-volatile memory and is not dependent on a boot server for boot information.
  • Page 80 Broadcast address Default gateway (router) Connect the printer to the network. ARP (Address Resolution Protocol) requires that the printer be connected on the same physical network segment as the host. Run the script config-IP: When prompted by the script, enter the information.

  • Page 81: Setting Ip Parameters: Phaserlink Printer Management Software

    Execute the ping command from the host: Use the host spooling system (for example, lpr or lp) to send the file you created in Step 2b to the printer. This stores the IP addressing information in the printer’s internal memory, where it is retained over a reset or power cycle.
  • Page 82 PostScript utility file (UNIX only)” on page 71) to set the address permanently. You can enter the printer’s Ethernet address and IP address in your host’s arp table, then send a ping command to the printer, and the printer will take it’s IP address from the ping packet.
  • Page 83 To set up the printer for DNS, you must supply an IP domain name and up to two DNS name server IP addresses. There are three ways to set up the printer for DNS: BOOTP. See “Setting IP parameters: RARP or BOOTP” on page 65 and “Supported BOOTP/DHCP fields”...

  • Page 84: Controlling Host Access

    TCP/IP Printer Configuration (All Platforms) Controlling host access LPR (BSD systems) You can control which hosts can access the printer through LPR. The printer’s factory default is that all hosts have access to the printer. There are two ways to set host access: With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software.
  • Page 85 Send the file named in Step 2b to the printer; type: AppSocket (TCP Sockets) You can control which hosts can access the printer through AppSocket. The printer’s factory default is that all hosts have access to the printer. There are two ways to set host access: With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software.
  • Page 86 123..40.10). The script does not detect this error. Double-check the IP addresses you enter. Send the file named in Step 2b to the printer using lp or lpr. PhaserShare Networking Manual Change (cd) to the bin subdirectory in the directory where you placed your printer’s network utilities.

  • Page 87: Receiving Printer Status

    The Syslog facility provides a dynamic path for printer status information that allows administrators to collect information from the printer. You can set a priority threshold indicating which messages from the printer will be sent to the listed log host.
  • Page 88 123..40.10). The script does not detect this error. Double-check the IP addresses you enter. Send the file named in Step 2b to the printer using lp or lpr. PhaserShare Networking Manual Change (cd) to the bin subdirectory in the directory where you placed your printer’s network utilities.
  • Page 89 Printer's name. Name of contact person for printer problems. Printer's location. Phaser 740, 780, and 360 printers. Trap host's IP or IPX address. Members of this list receive asynchronous SNMP traps (error and status messages) from the printer. Phaser 380, 350, 340, 560, 550, 540, and 600 printers. Trap host's IP address and community name.
  • Page 90 Run the script config-SNMP: When prompted, provide the information for the SNMP utility. Send the file named in Step 2b to the printer using lp or lpr. PhaserShare Networking Manual Change (cd) to the bin subdirectory in the directory where you placed your printer’s network utilities.

  • Page 91: Tcp/Ip Host Configuration (Unix)

    Configuring a host Adding the printer to the host table Add the printer’s name to the host table and assign an IP address to the printer’s name. Depending on your host system, you may do this one of three ways: Use NIS (Name Information Server, formerly Yellow Pages).
  • Page 92 AUTO Using PostScript utility files to control printer features from queues As you set up a spool queue for the printer, you can use the PostScript utility files provided with your printer’s software to control printer features (for example, selecting upper or lower paper trays, or selecting print quality modes). See your printer’s user documentation for more information on these utility files.

  • Page 93: Example Installation For A Typical Bsd Unix System

    BSD systems, including SunOS 4.x and 5.x (Solaris 1.x and 2.x) and Digital UNIX. Modify the /etc/hosts file to identify the printer to the workstation and modify the /etc/printcap file to describe the printer to the workstation: Log on to your system as root.
  • Page 94 With some printers, PCL must be authorized with an authorization code before it can be used. If you use PCL for the remote printer queue name, make sure that PCL has been authorized in the printer. See your printer’s user documentation for more information on authorization codes and PCL.
  • Page 95 LPD port (port 515). O T E If you do not want to redirect the print jobs to the printer's AppSocket port, see “Adding an LPD queue in Solaris” on page 88. Untar the sol_apps.tar file by typing this command: The following files are extracted into the indicated directories:...
  • Page 96 Adding an LPD queue in Solaris Add the printer to the host table. This is done by either editing the local host table /etc/hosts (if not running yp or NIS), or updating the NIS data base on the NIS (yp) server.
  • Page 97 Log onto your system as root. Make a backup copy of the /etc/hosts file. Edit /etc/hosts and add a line that defines the printer's IP address and its name. The IP address you enter here for the printer must be the same address you specified as the printer's IP address when it was configured.
  • Page 98 O T E You need superuser privileges to edit this file. Edit /etc/hosts and add a line that defines the printer’s IP address and its name. The IP address you enter here for the printer must be the same address you specified as the printer's IP address when it was configured.
  • Page 99 NAME of device to add Any name. To process the information, press Enter. Make sure that SMIT finishes with an OK in the upper left hand corner. To return to the first Printer/Plotter Devices menu, press F3. AIX 4.x The following procedure describes how to use the AIX System Management program (SMIT) to configure a workstation running AIX 4.x to support a color...
  • Page 100 Edit /etc/hosts and add a line that defines the printer's IP address and its remote machine name. The IP address you enter here for the printer must be the same address you specified as the Tektronix printer IP address when you configured the printer.
  • Page 101 To save your changes, click OK at the bottom of the window. When you are asked about sending a test file to the printer, type no. (It is recommended that you do not let SAM send a test file because it may not be compatible with your printer.)

  • Page 102: Troubleshooting

    NIS database, DNS, or /etc/hosts file to make sure that you are using the correct name for the printer. If the ping test fails using the printer’s IP address, check the cabling and any gateways to make sure that the printer has a working connection.

  • Page 103: Tcp/Ip Configuration (Os/2 Warp/Lan Server)

    BOOTP on a PC. O T E In the OS/2 Warp environment, the OS/2 boot server and the printer must be on the same Token Ring. Edit the hosts file to create an entry that identifies the printer’s IP address and the printer object name (to be assigned in the next topic).

  • Page 104: Creating An Lpr Queue In Os/2 Warp Connect (Direct Lpr Connection To The Printer)

    You can set these to run automatically from the Autostart tab of the TCP/IP Configuration dialog box. Create a Printer Object. To do this, use the right mouse button to drag the Printer template from the Templates folder to the desktop; this displays the Create a Printer dialog box.

  • Page 105: Os/2 Client-To-Server Setup

    Click the right mouse button on the network printer icon and select Settings from the menu; this displays the Settings dialog box. In the Settings dialog box, select the Printer driver tab. If the driver is already installed, select the appropriate driver; if the driver is not installed,...

  • Page 106: Warp Server 4.0/Warp Connect

    Warp Server is replacing OS/2 LanServer and also allows printing to Tektronix printers via LPR. Use the procedure under “Creating an LPR queue in OS/2 Warp Connect (direct LPR connection to the printer)” on page 96. Make the new printer available to network clients; see your OS/2 server documentation for details.

  • Page 107: Windows Nt

    For additional information about Windows NT, refer to your Microsoft Windows NT documentation. O T E You may need the Windows NT 4.0 CD-ROM or your printer’s software CD-ROM to complete this procedure. www.tek.com/Color_Printers/support PhaserShare Networking Manual...
  • Page 108 In the Printers dialog box, double-click Add Printer. Click Next. If the printer is connected directly to the computer, select the port the printer is connected to: If the printer is connected to a network, click Add Port. Tektronix printers support two types of network ports, LPR and AppleTalk.
  • Page 109 PS or AUTO in uppercase. Click OK. When returned to the Printer Ports box, click Close. At the Add Printer Wizard dialog box, click the box next to this new port; a check mark is added. Click Next.
  • Page 110 Windows NT Install the driver In the Add Printer Wizard dialog box, click Have Disk to add a new Tektronix driver. Type the path name to the driver files. This can be A:\ if the files are on a diskette. If these files were downloaded from an on-line service, type the path name where they were saved.
  • Page 111 If this printer is to be shared on the network, click Shared and click all applicable platforms that may be printing to this printer. If desired, enter a Share Name for the printer. If the printer is a local printer only, click Not shared.

  • Page 112: Adding The Windows Nt 4.0 Driver On A Windows Nt 3.51 Server

    Windows NT 4.0 driver on a Windows NT 4.0 client. O T E You must have Administrator access on the Windows NT 3.51 server. Add the printer From a Windows NT 4.0 client, click the right-mouse button on Network Neighborhood. Select Find Computer.
  • Page 113 In the Windows NT 3.51 server's Printers folder, double-click Add Printer. (If you do not have an Add Printer icon, then you are not logged on with an account that has Administrator access on the Windows NT 3.51 server.) The first Add Printer Wizard dialog box should say Remote print server <3.51 server name>.
  • Page 114 Windows NT Install the driver In the Add Printer Wizard dialog box, click Have Disk to add a new Tektronix driver. Type the path name to the driver files. This can be A:\ if the files are on a diskette. If these files were downloaded from an on-line service, type the path name where they were saved.
  • Page 115 Enter the printer’s name and set up sharing Type the printer's name; this can be any name you want. Click Next. If this printer is to be shared on the network, click Shared and highlight all applicable platforms that may be connecting to this server (Windows NT 4.0 x86 should be one).
  • Page 116 Windows NT Windows NT creates the printer If you want Windows NT to print a test page after installing the printer driver, click Yes (recommended). If you do not want the Windows NT test page, click No. When finished, click Finish.

  • Page 117: Adding A Windows Nt 3.X Driver

    Windows NT is unable to open the PSCRIPT.DLL file and the PSCRIPT.DRV files. Click Ignore or update your driver. Under Print to, scroll to the end of the list and select Other; the Printer port dialog box appears. Tektronix printers support two types of network ports in Windows NT: LPR and AppleTalk.
  • Page 118 Windows NT Creating an LPR port In the Printer Port dialog box, click the LPR port. If the LPR port is not listed in the Printer Port dialog box, the Microsoft TCP/IP Printing Service needs to be added to the Windows NT machine: In the Add LPR compatible printer dialog box, enter your printer’s IP...
  • Page 119 Chooser.) Set up sharing If this printer is to be shared on the network, perform the following steps: In the Create Printer dialog box, check the option Share this printer on the network.

  • Page 120: Windows Nt Network Communication

    Your Tektronix printer emulates a print server. Tektronix printers are accessed by giving an NT host a remote host name that will point to the printer. This is true only if the print job is spooled directly to the printer via its internal network interface, and not through an external third-party print server.

  • Page 121: Windows Nt Network Troubleshooting

    When there is a problem printing from Windows NT, often print jobs stay in Print Manager with ambiguous messages like Printer Error or Permission denied. If the printer is connected via TCP/IP, there is probably a problem with the way LPR was set up.
  • Page 122 Windows NT Printer printer-name on host IP-address is rejecting your request The remote queue name is not correctly set. Refer to Step 2 in the appropriate procedure: Windows NT 4.0 driver on Windows NT 4.0 server. See “Creating an LPR port”...
  • Page 123 Set permissions on the Printers folder: In the C:\Winnt\system32 folder, open the spool folder. Click the right mouse button on the Printers folder. In the pull-down menu, click the left mouse button on Sharing; this displays the spoolProperties dialog box. Click Security.

  • Page 124: Printing From The Command Line Via Lpr

    Windows NT Printing from the command line via lpr To send a Postscript file to the printer using lpr, type the following lpr command in at the MS-DOS command prompt in Windows NT: For example: If you get the following message, your printer is spooling to the wrong IP...

  • Page 125: Windows 95 And Windows 98: Phaserport Software

    66. Download a PostScript utility file. For more information, see the README files on the printer’s CD-ROM. PC users will find the README file for the PostScript utility files in the UTILS directory. Macintosh users will find the ReadMe file to the PostScript utility files in the Network Utilities folder.

  • Page 126: Phaserport Software Installation

    During custom installation, a dialog is displayed enabling you to select the options you want to install. Check the box for PhaserPort. To install the drivers and PPD files for your printer, check the box for Drivers/PPDs (this is recommended for first-time installations). Follow the on-screen prompts to complete the installation.
  • Page 127 If desired, change the printer’s name (the name that will show in your Printers window). You can also choose to make this printer your default Windows printer. Click Finish. If you are prompted to send a test page to the printer, choose No. Click Finish. PhaserShare Networking Manual...

  • Page 128: Adding A Port For A New Printer

    “Changing a port’s IP address” on page 121 Adding a port for a new printer Use this procedure to install a new printer and add a port for it. Start the Add Printer Wizard: Use the Add Printer Wizard to install the printer. When prompted, make the following choices: If you are prompted to send a test page to the printer, choose No.

  • Page 129: Changing A Port's Ip Address

    Click OK again to apply the changes; the printer driver is now configured to use your new PhaserPort. Changing a port’s IP address If the IP address of the printer is changed, change the IP address of the corresponding port: Select your printer: In the Properties dialog, click Details.
  • Page 130 Windows 95 and Windows 98: PhaserPort Software PhaserShare Networking Manual...

  • Page 131: Phaserlink Printer Management Software

    PhaserLink Printer Management Software is a printer administration and support tool using World Wide Web technology. With PhaserLink Printer Management Software, you can access printer status and manage your printer over the network using a web browser. PhaserLink Printer Management Software gives you the...

  • Page 132: Accessing Printer Information From A Browser

    PhaserLink Printer Management Software pages have three components: Header. The header is at the top of the page. It is the same for all printer pages. The header shows the Tektronix logo, a picture of the printer, and the printer’s model number.
  • Page 133 NOTES: The link Copyright Tektronix, Inc. connects you to a page of copyright information on the Tektronix web server. In the Help and Reference pages, when you click a link that connects you to the Tektronix web server, the printer sends status information back to the Tektronix server. Transmitting this information ensures the quickest connection to relevant product and update information.

  • Page 134: Printer Status Display

    PhaserLink Printer Management Software Printer status display To display the printer’s live status, click the link Start Status Update on the printer’s Current Status Page; the Live Status page is displayed. The page has two parts: The status summary reports information about the printer’s status and configuration.

  • Page 135: Phaserlink Printer Management Software Help Files

    PhaserLink Printer Management Software help files Most PhaserLink pages allow you to view and set printer parameters through fields. HTML files containing descriptions of the fields are supplied on the printer’s CD-ROM in the PHLINK directory, where the file PLHOME.HTM is the home page for the help files.

  • Page 136: Setting Printer Parameters: Phaserlink Printer Management Software Pages

    Software pages. O T E PhaserLink passwords are not encrypted. If you enter an invalid password, the printer reports an error. The Validation Password link displays the Set Administrator Password page, which you can use to change the password. Click Restore Initial Form Values to restore all the values on the page to their previous settings.

  • Page 137: Printer Management

    The printer can store information about jobs printed. The information, in the form of a log file, is stored either in the printer’s memory or on a hard disk, if one is connected to the printer. If the log file is stored in the printer’s memory, it is lost when the printer is reset;...

  • Page 138: Printer Management Job Accounting

    (10 to a page). Download All Job Accounting Records. Downloads the job accounting log file from the printer to your host computer, but preserves the job summary list stored by the printer. This page displays job accounting records in plain text format.

  • Page 139: Phaser 840 Intelligent Ready

    Intelligent Ready is an automated system that monitors the Phaser 840 printer’s usage and warms up the printer when you are most likely to need it. You can turn Intelligent Ready on or off from the printer’s front panel. Using PhaserLink Printer Management Software, you can control when the printer automatically warm s up.

  • Page 140: Phaserlink Status Notification (Email Notification)

    Printer Management PhaserLink Status Notification (Email Notification) PhaserLink Status Notification allows the printer to automatically send email to the system administrator and others under the following conditions: When printer errors, warnings, and alerts occur. When the printer requires attention (for example, when service is required).

  • Page 141: Usage Profile Reports (Phaser 840, 740 And 780 Printers Only)

    The printer can generate reports detailing printer usage. These Usage Profile reports include information on many aspects of printer usage, including such items as ink or toner used, number of pages printed, and media types used. You can get these reports four ways: Print reports from the printer’s front panel.

  • Page 142: Printing Usage Profile Reports From The Front Panel

    Press <---- or ----> until the following message appears: Press Menu. Press Print Report. To return the printer to normal operation, press Exit (the far left button) until the front panel displays Ready. Phaser 780 printer While Ready is displayed, press Select; the Printer menu is displayed: Press Menu;...

  • Page 143: Printing Verbose Usage Profile Reports From The Front Panel

    Profile: Press Menu to access the Usage Profile menu. Press Print. To return the printer to normal operation, press Exit (the far right button) until the front panel displays Ready. Printing verbose Usage Profile reports from the front panel The verbose Usage Profile report contains all fields, including those with zero values.

  • Page 144: Printing Usage Profile Reports From Phaserlink Printer Management Software

    Press and hold the up arrow button; while holding the up arrow button, quickly press Print. Release both buttons. To return the printer to normal operation, press Exit (the far right button) until the front panel displays Ready. Printing Usage Profile reports from PhaserLink Printer Management Software From the printer’s home page, click Configuration;...
  • Page 145 A job report is sent to the users specified in the Each Job field of the View and Configure Email Custom Settings page. To return the printer to normal operation, press Exit (the far left button) until the front panel displays Ready. Phaser 780 printer While Ready is displayed, press Select;...

  • Page 146: Sending Usage Profile Reports Via Email: Phaserlink Printer Management Software

    Printer Management Press Menu to access the Usage Profile menu. To return the printer to normal operation, press Exit (the far right button) until the front panel displays Ready. Sending Usage Profile reports via email: PhaserLink Printer Management Software O T E To send Usage Profile reports via email, Status Notification (Email Notification)

  • Page 147: Controlling Usage Profile Email Reporting

    Report format. The Usage Profile Verbose Email field controls the format of email reports. Select Without Labels to get a report that contains mostly numbers, without field labels; select With Labels to send reports that have the fields labeled, similar to the printed reports PhaserShare Networking Manual Printer Management...

  • Page 148: Email To Tektronix

    When you allow Usage Profile reports to be sent to Tektronix, the data collected is treated confidentially, and no information is sent about the content of prints, only about how the printer is used. To enable email to Tektronix On any PhaserLink page, click Configuration. This displays the View and Configure Settings page.

  • Page 149: Reading Usage Profile Reports

    Reading Usage Profile reports Two types of reports are available: Full report. The full report contains detailed printer usage information for all jobs printed during the life of the printer. Job report. The job report contains information on the last printed job.

  • Page 150: Report Fields

    PhaserShare Networking Manual Description The printer’s name as it appears on the Configuration Page. Job identification number assigned by the printer starting from the last power-up. If known for a given job, these identifications are also provided: Protocol, Filename, Job Name, User Name, and Host Name; if not known, is reported.
  • Page 151 (%) Days printed The number of calendar days that the printer was turned on. If the printer was turned on for any amount of time during a day, that day is counted. Pages / Day A distribution of the number of pages printed for each day the printer was on, showing how much activity the printer had.
  • Page 152 Remaining (pages) the number of pages that can still be printed. (Phaser 840) Toner Status For each toner supply, the status will be shown as OK, (Phaser 740, 780) Low, Replace, or Not Installed just as on the Consumables Page.
  • Page 153 Total On Time (hrs) Total time the printer has been on, in hours. Latest On Time (hrs) Time the printer has been on since just the last time it was switched on. EStar Time (hrs) Total time the printer has been in Energy Star mode, in hours.
  • Page 154 Jam D (Flip; A distribution of jams for all possible media size and (Phaser 740, 780) type combinations, as much as the user or the tray has identified it. Jam E (Exit;...

  • Page 155: Logs

    O T E For information on solutions to engine errors, see the Advanced Features and Troubleshooting Manual on the web or on your printer’s CD-ROM. Engine Error Log (Phaser 840 printer) Code xx , xxx .4 x...
  • Page 156 Printer Management Engine Error Log (Phaser 740 and 780 printers) Code PhaserShare Networking Manual Description Black cartridge movement error Cyan cartridge movement error Magenta cartridge movement error Yellow cartridge movement error Toner cooling fan error Scanner motor error Power supply error...
  • Page 157 Engine Error Log (Phaser 740 and 780 printers) (cont'd.) Engine parity error Fuser warmup time out Fuser lamp error ROS motor failure Process motor failure Paper handling motor failure CRUM communications error CRUM verify error CRUM used bit set CRUM ID doesn’t match engine ID...
  • Page 158 Printer Management Postscript Error Log (Phaser 840, 740 and 780 printers) (cont'd.) Code PhaserShare Networking Manual Description interrupt configurationerror dictstackoverflow invalidfont invalidfileaccess syntaxerror timeout undefinedfilename execstackoverflow unmatchedmark undefinedresult stackoverflow VMerror phandleerror dictstackunderflow undefined rangecheck nocurrentpoint stackunderflow undefinedresource <No Match>...
  • Page 159 Possible values for Last Jam Location are defined by the particular jams for the following printers: “Last Jam Log - Phaser 840 printer” on page 151. “Last Jam Log - Phaser 740 printer” on page 152. “Last Jam Log - Phaser 780 printer” on page 153. Last Jam Log - Phaser 840 printer...
  • Page 160 Printer Management Last Jam Log - Phaser 740 printer Code PhaserShare Networking Manual Description Jam A (Upper Tray) 1 = Upper-Paper-Letter 2 = Upper-Paper-A4 3 = Upper-Paper-Legal 4 = Upper-Transparency-Letter 5 = Upper-Transparency-A4 6 = Upper-Transparency-Legal Jam B (Middle/Lower Trays)
  • Page 161 Last Jam Log - Phaser 780 printer Code Description Jam AB 1 = Paper-Letter 2 = Paper-Legal 3 = Paper-Tabloid 4 = Paper-Tabloid extra 5 = Paper-Tabloid plus 6 = Paper-SRA3 7 = Paper-A3 8 = Paper-A4 9 = Paper-A5...
  • Page 162 Printer Management PhaserShare Networking Manual...

  • Page 163: Getting Help

    Getting Help If you need help from Tektronix Visit Tektronix’ color printer web site for the most up-to-date information about your printer. View updated user documentation, download utility files, get answers to frequently asked questions, find a list of Tektronix dealers in your area, or contact customer support.
  • Page 164 Getting Help For more information or for getting help with troubleshooting or servicing your printer, contact your local Tektronix dealer or sales representative or the following resources worldwide: Customer Support Centers Australia 1-800-811-177 Austria 0660 5804 Belgium 02 720 9602...

  • Page 165: Using The Automated Fax Systems

    Using the automated fax systems As an alternative to other resources, and to provide up-to-date information quickly, Tektronix has set up HAL (Highly Automated Library) and EuroHAL, two interactive, automated fax systems. These automated fax systems provide Macintosh, PC, and workstation users with the latest technical hints and tips (like color adjustments), solutions to common technical problems, and application notes for software problems (such as CorelDRAW! and QuarkXPress).

  • Page 166: Receiving Email Update Notices

    Receiving email update notices Using the World Wide Web, you can register to receive email notification of new printer drivers, accessories and upgrades for your Tektronix Phaser color printer as they become available. To subscribe to this free service, simply follow these steps:...

  • Page 167: Disabling Protocols

    PhaserLink Printer Management Software” on page 168. Send the appropriate PostScript utility file to the printer. See the README files on the printer’s CD-ROM. The PC README file is in the UTILS directory; the Macintosh README file is in the Network Utilities folder.

  • Page 168: Disabling Protocols: Front Panel

    Press the down-arrow button until EtherTalk (or TokenTalk) is highlighted. Press Select until Off is displayed. To return the printer to normal operation, press the down-arrow button until Exit is highlighted. Press Select. To disable other protocols, continue with Step 5.
  • Page 169 Previous Menu is highlighted. Press Select. Continue with Step 7. Press the down-arrow button until HTTP is highlighted. Press Select until Off is displayed. To return the printer to normal operation, press the down-arrow button until Exit is highlighted. Press Select. Ready state.
  • Page 170 Selected, then it displays Interface. Press Exit (the far left button) to return to the NetWare display. To return the printer to normal operation, go immediately Press ---->; the front panel displays HTTP. Press Menu; the front panel displays the current status of the protocol: HTTP:Enabled or HTTP:Disabled.
  • Page 171 Settings menu. If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer. If you press Reset, the printer resets. If you press Resume, the front panel displays Network Settings. Press Exit (the far left button); the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset.
  • Page 172 Press Exit (the far right button) twice to return to the Network Settings menu. If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer. If you press Reset, the printer resets.
  • Page 173 Press OK to disable the protocol; the front panel briefly displays Selected, then it displays Enable Interface. Press Exit to return to the NetWare display. To return the printer to normal To return the printer to normal operation, go PhaserShare Networking Manual Disabling Protocols...
  • Page 174 Press Exit again. If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer. If you press Reset, the printer resets. If you press Resume, the front panel displays Network Settings. Press Exit; the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset.

  • Page 175: If The Front Panel Is Locked

    file. In this protected mode, you can print the pages in the Help Pages menu, but cannot modify any settings in the rest of the menus. For more information on locking the front panel menu with a utility file, refer to your printer’s user documentation.

  • Page 176: Disabling Protocols: Phasershare Administrator

    Printer List. Click Configure Printer; this displays the Configure Printer dialog box. In the Configure Printer dialog box, click the Ethernet (or Token Ring) tab. In the Ethernet (or Token Ring) tab, click Protocol Settings. This displays the Protocol Settings dialog box.

  • Page 177: Resetting The Printer

    Macintosh users can reset the printer using the Apple Printer Utility. See “Resetting your printer using the Apple Printer Utility” on page 170. Resetting the printer by any of these methods restores the printer to its power-on conditions (not its factory default conditions). The power-on conditions include any custom changes made to the printer that are stored in the printer’s non-volatile...

  • Page 178: Resetting Your Printer Using The Apple Printer Utility

    Double-click the Apple Printer Utility icon; the Printer Selector window is displayed. Select the zone (if applicable) and the printer. Click Open Printer; a dialog box is displayed containing Printer Information and Printer Preferences. From the Utilities menu, select Restart Printer.

  • Page 179: Ftp Interface

    (not stored). No password is required. You can save a PostScript file from an application and send the file to a remote printer over a network or the Internet using an FTP program.
  • Page 180 FTP Interface Supported FTP commands (cont'd.) Request SYST TYPE USER PhaserShare Networking Manual Description Specify operating system of server. Specify data transfer type. NOTE: With the PhaserShare FTP interface, only ASCII Non-printing and Image types are allowed; the default is ASCII Non-printing.
  • Page 181 Ethernet adapters cables terminators EtherTalk troubleshooting EuroHAL, automated fax system Frame Routing (Phaser 740 and 360) Frame Routing (Phaser 780) front panel disabling protocols (Phaser 360) disabling protocols (Phaser 740) disabling protocols (Phaser 780) disabling protocols (Phaser 840) enable/disable RARP/BOOTP...
  • Page 182 Usage Profile reports via email (Phaser 780) sending Usage Profile reports via email (Phaser 840) setting IPX frame type (Phaser 740 and 360) setting IPX frame type (Phaser 780) setting IPX frame type (Phaser 840) setting printer’s IP addressing parameters (Phaser 360) setting printer’s IP parameters...
  • Page 183 UNIX model files Unknown Route URL (Uniform Resource Locator) for the printer Usage Profile reports (verbose) printing from Phaser 740 front (verbose) printing from Phaser 780 front (verbose) printing from Phaser 840 front email to Tektronix full report how to read...
  • Page 184 PhaserLink Printer Management Software sending via email from the Phaser 740 front panel sending via email from the Phaser 780 front panel sending via email from the Phaser 840 front panel specifying when reports are to be sent specifying who receives reports View and Configure Information...
  • Page 186 ® Printed on recycled paper 0 7 1 - 0 1 8 0 - 0 1...

This manual is also suitable for:

Phaser 780Phaser 840Z840/dp - phaser 840 plus color solid ink printerZ740/n - phaser 740 color laser printerZ780n - phaser 780 color laser printerPhaser 360 ... Show all

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