Novell Troubleshooting Tips - IBM 4400-006 - 4400 Model 006 B/W Direct Thermal User Manual

Chapter 6

Novell Troubleshooting Tips

7. If you add, delete, or change RPRINTER entries on the
8. A Web browser can also be used to see the RPRINTER
Novell Troubleshooting Tips
SMART
This section provides information on possible solutions to some
standard configuration errors. If you require technical support,
please have as much of the following information available when
you call:
1. Level of software are you running.
2. Type of attachment do you have.
3. Your host operating system.
4. A detailed description of the problem.
5. When and how often the problem occurs.
6. A detailed description of your network and the components
Please follow these tips to determine what the problem may be with
your Ethernet Interface configuration.
142
Ethernet Interface or 4.x or 5.x console, you should always
unload and reload the pserver.nlm module to register the
changes. The Ethernet Interface can be configured and ready
before the pserver.nlm is reloaded, or the Ethernet Interface
can be reset after pserver.nlm is reloaded.
attachments and status.
attached.