Unix Troubleshooting Tips; Ethernet Interface Cannot Be Found On The Network - IBM 4400-006 - 4400 Model 006 B/W Direct Thermal User Manual

Chapter 5

Unix Troubleshooting Tips

Unix Troubleshooting Tips
This section provides information on possible solutions to some
standard configuration errors. If you require technical support,
please have as much of the following information available when
you call:
1. Level of software are you running.
2. Type of attachment do you have.
3. Your host operating system.
4. How often, and when the problem occurs.
5. A detailed description of the problem.
6. A detailed description of your network and the components
Ethernet Interface Cannot Be Found On The
Network
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attached.
Have you configured the Ethernet Interface with a unique and
valid IP address which corresponds with the other IP addresses
on your network? For example, are you sure no other device is
using this IP address?
Are you sure you are trying to talk to the Ethernet Interface
from a Unix station on the same subnet? Currently, the print
server can only be seen locally unless you configured it with a
routing entry.
If you look at the back of the printer, is the STAT LED flashing
once a second or is it quicker than that? A slower, once-a-
second rate tells you that the print server is in fact configured
with an IP address. A faster rate indicates it knows nothing
about this, so you may need to try the configuration process
again.
Have you confirmed that the network connection to the
Ethernet Interface is working correctly? Trying different network
cables and locations will help narrow down the problem.