IBM 6000R - Netfinity - 8682 Hardware Maintenance Manual page 27

Setup
Netfinity Setup and
Installation CD won't
start.
ServeRAID program
cannot view all
installed drives – or –
cannot install NOS.
The Operating
System Installation
program continuously
loops.
ServerGuide won't
start your NOS CD.
Can't install NOS –
option is grayed out.
TechConnect CD
Can't start
TechConnect CD.
Can't view
publications from
TechConnect CD, or
text is unreadable.
Diskette Factory CD
Get "time out" or
"Unknown host"
errors
• Be sure the system is a
supported Netfinity server
with a startable (bootable)
CD-ROM drive.
• If the startup (boot)
sequence settings have
been altered, be sure the
CD-ROM is first in the boot
sequence.
• If more than one CD-ROM
drive is installed, be sure that
only one drive is set as the
primary drive. Start the CD
from the primary drive.
• Be sure there are no
duplicate SCSI IDs or IRQ
assignments.
• Be sure that the hard disk
drive is connected properly.
Free up more space on the hard
disk.
Be sure the NOS CD you have is
supported by ServerGuide. See
the Netfinity Setup and Installation
CD label for a list of NOS versions
supported.
Either there is no logical drive
defined (ServeRAID systems) or
the ServerGuide system partition
is not present. Run the setup and
configuration program.
Be sure you're starting the CD on
a system with Microsoft Windows
installed.
Be sure you have the Adobe
reader installed (available from
the TechConnect CD).
Be sure you have access to the
Internet through FTP directly.
Action
Action
Action
Diagnostics
15