When An Error Message Appears On The Control Panel - Ricoh Aficio 2022 User Manual

When an Error Message Appears on the Control Panel

Note
❒ If an error message that is not included in this section appears, turn off the
main power switch of the machine, and then turn it on again. If the message
still appears, note the content of the message and the error number (if listed
in the table), and contact your service representative. For information about
how to turn off the main power switch, see General Settings Guide.
Message
Cannot cancel sending certain
file(s). To confirm the result, check
[Scanned Files Status].
Cannot detect original size. Select
scan size.
Cannot enter manually more than nnn
destinations at the same time.
Note
❒ "nnn" in the message represents changeable
number.
Cannot find the specified path. Please
check the settings.
Cannot log on with the entered user
name or password.
Cannot select over 30 files at the
same time.
Cannot specify more than 500 destina-
tions at the same time.
Cannot specify more than
at the same time.
Causes and solutions
Only files in waiting can be canceled.
Files with a delivery status of suc-
cessful or other result cannot be can-
celed.
• Place the original correctly.
• Specify the scan size.
• When placing an original directly
on the exposure glass, the lift-
ing/lowering action of the ADF
triggers the automatic original
size detection process. Lift the
ADF by more than 30 degrees.
When there are nnn or more destina-
tions for a delivery or an e-mail, split
the destinations into two or more
groups.
Check whether the computer name
and the folder name for the destina-
tion are correct.
Make settings correctly for the user
name and the password for the au-
thentication.
To deliver more than 31 stored files,
divide the files and perform the op-
eration several times.
When there are 500 or more destina-
tions for a delivery or an e-mail, split
the destinations into two or more
groups.
When there are 50 or more destina-
50 folders
tions for Scan to Folder, split the des-
tinations into two or more groups.
Troubleshooting
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