When An Error Message Appears On The Client Computer - Ricoh Aficio 2022 User Manual

Appendix
Message
The specified group contains some
invalid destination(s).
Do you want to select only valid des-
tination(s)?
Updating the destination list. Please
wait. Specified destination(s) or
sender's name has been cleared.
Updating the destination list has
failed. Try again?

When an Error Message Appears on the Client Computer

This section describes the main possible causes and actions for error messages
displayed on the client computer when the TWAIN driver is used.
Note
❒ If an error message that is not contained in this section appears, turn off the
main power switch of the machine, and then turn it on again. If the message
is still shown after scanning is performed again, note the content of the mes-
sage and the error number (if listed in the table), and contact your service rep-
resentative. For information about how to turn off the main power switch, see
General Settings Guide.
9
Message
[Cannot add any more scanning mode.]
[Cannot connect to the scanner. Check the network Ac-
cess Mask settings in User Tools.]
[Cannot detect the paper size of the original. Specify the
scanning size.]
108
Causes and solutions
The specified group contains some
destinations for sending by e-mail
and sending by Scan to Folder. To se-
lect destinations for sending by e-
mail, press [Select] for the warning
displayed on the e-mail screen. To
select destination for sending by
Scan to Folder, press [Select] for the
warning displayed on the Scan to
Folder screen.
If a destination or sender's name was
already selected, re-select it after this
message disappeared.
Check whether the server is connect-
ed.
Causes and solutions
The maximum number of modes that can
be stored is 99. Delete unneeded modes.
The access mask is set. Consult the network
or scanner administrator.
• Place the original correctly.
• Specify the scan size.
• When placing an original directly on the
exposure glass, the lifting/lowering ac-
tion of the ADF triggers the automatic
original size detection process. Lift the
ADF by more than 30 degrees.