Ricoh Aficio 2022 User Manual page 403

Problem
Transmission is possible,
though receiving is impossi-
ble.
Receiving is possible, though
transmission is impossible.
When using On Hook Dial or
Manual Dial, "
Receiving
appears and transmission is
not allowed.
All fax messages stored in
memory have been lost. Those
messages include ones stored
through Memory Transmis-
sion/Reception, Confidential
Reception, Substitute Recep-
tion, or Auto Document.
Transmission failed due to
"Exceeded max. E-mail size"
error.
When a correct password is
entered, you cannot print doc-
uments that appear in the con-
fidential box or bulletin board
box, or transmit / print out
stored documents.
Causes and solutions
The optional terminal adaptor
setting is incorrect. Check the
setting.
The optional terminal adaptor
setting is incorrect. Check the
setting.
If the machine fails to detect
the size of the original when
"
the { { { { Start} } } } key is pressed, it
performs a receiving opera-
tion. Press [Scan Area], select
the scan area, and then resend
the document.
When about one hour passes
after power of the machine is
turned off, all fax messages
stored in memory are lost. If
any messages have been lost
for this reason, a Power Fail-
ure Report is automatically
printed when the machine is
turned on. If fax messages
stored for Memory Transmis-
sion have been lost, check the
destinations and resend the
messages. If fax messages re-
ceived through Memory, Con-
fidential or Substitute
Reception have been lost, ask
the senders to resend the mes-
sages. If Auto Documents
have been lost, reprogram
them.
If the e-mail size specified on
the machine exceeds, an Inter-
net Fax document cannot be
sent. Set Max. E-mail Size to
OFF, or specify the maximum
e-mail size to a larger volume.
Then, resend the document.
Documents are locked by a se-
curity function when incorrect
passwords are entered a cer-
tain number of times. Contact
the administrator.
Solving Problems
Reference
---
---
p.16 "Setting a Scan Area"
p.145 "E-mail Settings", Fac-
simile Reference <Advanced Fea-
tures>
p.145 "E-mail Settings", Fac-
simile Reference <Advanced Fea-
tures>
"Extended Security Func-
tion", General Settings Guide
5
79