Precedence Call; Making A Precedence Call By Using The Main Menu; Making A Precedence Call By Using Dial Plan Configuration - Avaya J169 User Manual

Precedence call

You can override other calls by making a priority call with precedence. You can manually dial the
extension number or select the extension from Contacts or Recents. The precedence level is
valid for only one call session. The call precedence levels are:
• FO: Flash Override. Highest precedence.
• FL: Flash.
• IM: Immediate.
• PR: Priority.
• Routine: Lowest precedence. Routine is highlighted on the call session line if no call is made
within five minutes.
You can start a precedence call from Bridged Appearance, but not from the Team button.

Making a precedence call by using the Main menu

Procedure
1. Press Main menu.
2. Scroll to Applications, and press Select.
3. Select Call Priority.
4. On the Precedence Selection screen, select the precedence level.
5. Dial the extension from one of the following:
• Contacts
• Recents
• The dial pad

Making a precedence call by using dial plan configuration

About this task
Use this procedure to make a precedence call manually by dialing the extension number.
Before you begin
Ensure that the Dial plan is configured on the Local Session Controller or Enterprise Session
Controller with the Feature Access Code (FAC).
Procedure
1. Lift the handset or press one of the following:
• Speaker
October 2019 Using Avaya J169/J179 IP Phone SIP
Comments on this document? infodev@avaya.com
Precedence call
81