Bridged Appearance Buttons; Call Coverage Buttons - Avaya 9500 Series User Manual

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Appearance Buttons

Bridged Appearance Buttons

A bridged appearance button shows the state of one of another user's call appearance buttons. It
can be used to answer or join calls on that other user's call appearance button.
It can also be used to make a call that the call appearance user can then join or retrieve from hold.
• When the user's call appearance button alerts, your matching bridged appearance button
also alerts. The bridged appearance button can be used to answer the call on the call
appearance button user's behalf.
• When the call appearance button user answers or makes a call using that call appearance,
your matching bridged appearance button shows the status of that call, for example
connected, on hold, etc. The bridged appearance button can be used to retrieve the call if on
hold or to join the call if active.
• Bridged appearance buttons are not supported between users on different systems in a
network.
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Appearance Buttons

Call Coverage Buttons

Each call coverage button is associated with another user on your telephone system. The button
allows you to be alerted when that user has an unanswered call still ringing.
You can view the details of the call and answer it if required.
The settings of the user being covered control how long it rings at their phone before it also starts
alerting on your call coverage button for that user.
Call coverage appearance buttons are not supported between users on different systems in a
network.
May 2020
Name Description
On Hold Here You have put a call on hold.
On Hold Pending
Transfer
On Hold Elsewhere A call on a bridged appearance button matched to the call
appearance has been put on hold.
Invalid The button is not programmed for any function.
on page 11
on page 11
9500 Series Phone User Guide
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Appearance Buttons
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