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Setting for Solving Problems
Setup the following issue in advance so that your computer can recover from any
trouble precisely and as soon as possible when it should occur.
Memory Dump (Debug Information)
This section describes the procedures for collecting memory dump (debug information)
in the server.
Cautions for the Memory Dump
Follow the procedure below to specify.
1. Select [Control Panel] and click [System].
The [System Properties] dialog box appears.
2. Select [Advanced] tab.
3. Click [Settings] on the [Startup and Recovery] group box.
120Eg User Guide - Appendix D
The staff of maintenance service representative is in charge
of collecting memory dump. Customers need only to specify
the memory dump.
If any trouble occur after specifying the process below, the
message to inform that the system is in short of virtual mem-
ory may appear, but continue to start the system. If you re-
start the system in such case, memory dump may not be
stored correctly.
To specify "Complete Memory Dump" to write the debug
information is recommended.
If the mounted memory size is larger than 2GB, "Complete
Memory Dump" cannot be specified so that specify "Kernel
Memory Dump" instead.
Specify the drive where there is a free area more than the
size of "the memory capacity mounted on Express server +
12MB".
In case the mounted memory size exceeds 2GB due to the
added memory, change the write debugging information to
[Kernel Memory Dump] before adding memory. The size of
debugging information (memory dump) to be taken also
changes due to adding memory. Verify the size of the empty
space in the debugging information (memory dump) write
destination drive.
Caution
Caution
D - 15
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