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Fail to access to the CD-ROM:
Is the CD-ROM properly set in the CD-ROM drive tray?
- The tray is provided with a holder to secure the CD-ROM. Make sure that the
CD-ROM is placed properly in the holder.
Is the CD-ROM applicable to the server?
- A CD-ROM for Macintosh is not available for use.
Inserted the correct CD-ROM but the message like the following is displayed:
The CD-ROM is not inserted or the wrong CD-ROM is inserted.
Please insert the correct CD-ROM.
OK
Is the data side of the CD-ROM dirty or damaged?
- Take the CD-ROM out of the CD-ROM drive, confirm that it is not dirty or
damaged, reset and click [OK].
Fail to access the hard disk:
(Refer to the documentation supplied with the disk array controller.)
Is the hard disk applicable to the server?
- Operation of any device that is not authorized by the server manufacturer is not
guaranteed.
Is the hard disk properly installed?
- Make sure to lock the hard disk with the lever on its handle. The hard disk is
not connected to the internal connector when it is not completely installed (see
"Installing or Removing Hard Disk Drives" on page 4-14
Fail to access the (internal or external) SCSI devices:
Is the SCSI device applicable to the server?
- Operation of any SCSI device that is not authorized by the server manufacturer
is not guaranteed.
Is the cable connection changed?
- The SCSI connector of the optional SCSI controller can be used for either built-
in file devices or external SCSI devices. The connection to built-in or external
devices can be switched by modifying cable connection properly. See
Cables" on page 4-60
Are SCSI devices properly configured?
- When the server has external SCSI devices connected, hard disk settings,
including SCSI ID and terminator, are required. Refer to the manual that comes
with the SCSI device for details.
120Eg User Guide - Problem Solving
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