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If none of these suggestions solves the problem, contact the Customer Support team.
To assist the Customer Support team, please ensure the following information is
available:
Information Category
Receiver model
Receiver serial #
Software version #
Software key serial #
Firmware version #
Options*
A clear, concise
description of the
problem.
* The firmware version # and options can be obtained using the $PASHQ,RID (receiver identification)
command.
E-2
Table E.1 GPS Product Information
Your actual numbers
GG Surveyor GPS+GLONASS Reference Manual
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