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If you have any problems or require further assistance, the Customer Support team can be
reached through the following:
•
telephone
•
email
•
Ashtech BBS system
•
Internet
Please refer to the documentation before contacting Customer Support. Many common
problems are identified within the documentation and suggestions are offered for solving
them.
Ashtech customer support:
Sunnyvale, California, USA
Ashtech Europe Ltd. Oxfordshire UK
Solutions for Common Problems
•
Check cables and power supplies. Many hardware problems are related to these
simple problems.
•
If the problem seems to be with your computer, re-boot it to clear the system's
RAM memory.
•
If you are experiencing receiver problems, power cycle the receiver or try a
different port.
•
Verify the batteries are charged.
Global Product Support
800 Number: 1-800-229-2400
Local Voice Line: (408) 524-1680
Fax Line: (408) 524-1500
Email: support@ashtech.com
TEL: 44 1 993 883 3533
Fax : 44 1 993 883 3977
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