Ricoh 920F Operating Instructions Manual page 1259

3. Troubleshooting When Using the Facsimile Function
Message
"Check whether there are
any network problems."
[15-12]
3
"Connection with LDAP
server has failed. Check the
server status."
"Error occurred, and trans.
was cancelled."
42
Cause
Cannot log on to the POP3/
IMAP4 server.
A network error has occurred
and connection has failed.
A document jam occurred
during Immediate
Transmission. There may be a
problem with the machine or
the telephone line (for
example, noise or cross talk).
Solution
• In [System Settings], under [File
Transfer], select [Fax E-mail
Account], and then check that
"User Name" and "Password" are
correctly programmed. See "File
Transfer", Network and System
Settings Guide . You can also
use the Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• In [System Settings], under [File
Transfer], check that the user name
and password for POP before
SMTP authentication are correctly
programmed. See "File Transfer",
Network and System Settings
Guide . You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact your network
administrator.
• Try the operation once more. If the
message is still shown, the network
may be crowded.
• In [System Settings], under
[Administrator Tools], check the
settings of LDAP server. For details,
see "Programming the LDAP
server", Network and System
Settings Guide
Press [Exit], and then resend the pages
that have not been sent. If the error
reoccurs frequently, contact your service
representative.