Ucd Overflow Station - Forwarding Assignments; Universal Day/Night Answer - STARPLUS Triad 1 Product Description Manual

Universal Day/Night Answer

UCD Overflow Station - Forwarding Assignments

The UCD Overflow Station Forwarding feature enables UCD calls reaching an Overflow
Station to be forwarded.
1. Lift the handset or press ON/OFF button.
2. Press the FWD button or dial [640].
3. Dial the desired code:
[6] = All Calls
[7] = No Answer Calls
[8] = Busy Calls
[9] = Busy and No Answer Calls
4. Dial the destination number where to forward calls (Station, Voice Mail, UCD groups, or
Hunt group). Confirmation tone sounds.
5. Replace handset or press ON/OFF button.
Removing Call Forwarding
1. Lift handset or press ON/OFF button.
2. Press the FWD button. A confirmation tone sounds and the FWD LED extinguishes.
Conditions
An overflow station may be assigned to route callers in queue to a designated station after a
specified time. A queued call is one that has been answered by a recorded announcement
device or transferred into the group.
Universal Day/Night Answer
Incoming CO lines can be programmed for Universal Day Answer (UDA) or Universal Night
Answer (UNA). UDA/UNA assigned CO lines can also signal over the external page port(s). If
External Day programming is enabled and the system is in the day mode, the assigned
external page port(s) presents a ringing signal. UDA/UNA is established on a per CO line basis
in admin programming.
When the system is in day or night mode and you hear outside line ringing at another station
and wish to answer it:
Dial [#5] on the dial pad. The connected outside line can be transferred or disconnected.
Conditions
During the Day mode, all common CO lines ring when programmed for UDA ringing.
CO lines not programmed for UDA ringing does not participate in common audible
ringing.
If External Day ring is disabled, or the system is not in the day mode, no external page
ringing occurs.
Each telephone utilizing Universal Day/Night Answer must have a loop button
appearance if the ringing outside line does not appear at their phone.
Chapter 5 - Electronic Telephone Operation
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