Calling Forward Override; Caller Id Name/Number - STARPLUS Triad 1 Product Description Manual

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Chapter 6 - Digital Station Operation
The calling station must have an appearance (Direct, Loop) for the outgoing (Off-Net)
line. The call is not forwarded if a Direct Appearance or LOOP key is unavailable.
SMDR printout reflects transferred and outgoing calls like a DISA call record.
Station users may use Station or System Speed Dial as the Speed Dial Bin used for Station
Off-Net Forward.
Call must be an intercom or transferred CO call.
The attendant station must have access to the CO line group used in the speed bin for the
Off-Net Forward to work.

Caller ID Name/Number

The Caller ID Name/Number feature lets a station user program a flexible button to view the
number and name on the LCD when receiving a Caller ID CO call.
If the feature is enabled, use flexible button [653], the LED is lit solid and the name/number is
displayed. During the call, the user can press the flexible button to view the normal call
information. The LCD displays the number of the caller on the top line the name on the
bottom line.
To program a Caller ID Name/Number button:
1. Press [SPEED] + [SPEED].
2. Press the desired flexible button. A confirmation tone sounds.
3. Dial 653 (Caller ID Name/Number code).
Conditions
When enabled, this display overrides transfer call LCD messages, ACD Ring messages, Call
Pickup messages, and Answer messages. If the user wishes to view the Line Number/Call
Timer and the standard call information, they can press the flexible button to toggle
between the name/number and normal mode.
By default, no button is assigned on telephones. A flexible button must be programmed
for this feature to operate.

Calling Forward Override

The Call Forward Override feature allows a user to reach a station that is call forwarded. This
allows the calling station to override the forwarding which allows the user to use Off Hook
Voice Over (OHVO), Executive Override, Monitor, Message Wait Indication, Camp On, or Call
Back Request at that station rather than forwarding to another destination.
Caller ID Name/Number