Call Coverage - STARPLUS Triad 1 Product Description Manual

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Chapter 6 - Digital Station Operation

Call Coverage

The Call Coverage feature provides the functionality for stations to answer calls for other
stations by utilizing call coverage buttons. Visual and Audible status of ringing stations to an
assigned coverage station are provided. Multiple coverage stations can have the same
remote ringing station(s) programmed on their stations. Once a coverage station answers the
call, other stations attempting to answer the call receive a busy tone and the call coverage
button extinguishes on all appearances of that button.
Direct CO calls have ring and LCD priority over call coverage calls. The call coverage station
must have a direct CO appearance or Loop button in order to pick up an external call. If the
call coverage station is in DND, no audible ringing occurs, however visual and LCD
information is presented.
This feature can be programmed by the station user or through admin programming.
To assign a Call Coverage Button:
1. Press [SPEED] + [SPEED].
2. Press a desired flexible button.
3. Dial [647] for Non-Ringing or [646] for Ringing, followed by the station number to cover. A
confirmation tone sounds.
Once the button is assigned on the station and a call rings in:
1. The coverage station receives audible and/or visual indications for the coverage station
after a programmable period of time. The ring tone is the internal ring tone cadence. The
flash rate is the same as the incoming CO line ringing rate.
2. The Coverage station user then presses their flashing COVERAGE flexible button,
-or-
Presses the ON/OFF button (only if the ringing option is selected).
The call is answered and ceases to ring at any other stations that may have the same
coverage appearance. One of the following messages display after the call is answered.
Non-network system or in same Node:
Ringing option = ringing, flashing Call Coverage LED, LCD display as in following
illustration.
CA LL F O R S TA XX X X
MM M D D Y Y
Non-Ringing option = flashing Call Coverage LED only (no ringing or change to LCD).
CA LL F O R S TA XX X X
F R OM S TA Y Y Y Y
H H : M M a m
H H : M M a m
Call Coverage