Attendant Co Line External (Off-Net) Forward - STARPLUS Triad 1 Product Description Manual

Attendant CO Line External (Off-Net) Forward

Station users and attendants can press the 911 ALERT flexible button as necessary to view
additional 911 calls' information in the stored list. After a station user or attendant views the
information for all 911 calls in the system list:
All users' LEDs change to a solid red indication.
The audible ringing tone at all stations ceases.
The LCDs at all stations revert to a normal display.
The list remains available for review by pressing the 911 ALERT flexible button as necessary,
until after the messages are deleted.
To delete logged 911 Alert messages:
An attendant uses the following steps to delete the messages on a system-wide basis.
1. Press the 911 ALERT flexible button to display the 911 call information for deletion.
2. Press FLASH to delete that message.
Attendant CO Line External (Off-Net) Forward
The Attendant CO Line External (Off-Net) Forward feature lets the first Attendant station
forward incoming CO calls to an off-net location. The Attendant must have a direct
appearance of the CO line to be forwarded. Forwarding can be established on a per CO line
group basis or on an all CO line groups basis. In a speed dial bin, store the number of the
off-net location where calls are to forward. Follow instructions provided for storing station or
system speed dial numbers.
Activating Off-Net Forwarding
1. Dial [603] on the dial pad,
-or-
Press preprogrammed CO OFF-NET FORWARD button.
2. Dial the CO group access code of the group to be forwarded:
[801-823] = CO Group 1-23
[824] = All CO Groups
3. Dial the speed bin number that contains the number where calls are to forward. A
confirmation tone sounds.
Cancelling Off-Net Forwarding
1. Dial [603] on the dial pad,
-or-
Press preprogrammed CO OFF-NET FORWARD button.
2. Dial the CO group access code.
3. Dial [#] on the dial pad. A confirmation tone sounds.
Conditions
When CO lines are off-net forwarded, these lines display unique flash rates at the
Attendant station.
Chapter 8 - Digital Attendant Operations
8-5