Answering A Recall - STARPLUS Triad 1 Product Description Manual

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6-8
Chapter 6 - Digital Station Operation
Entering an Account Code Prior to a CO Call
1. Press preprogrammed ACCOUNT CODE button before accessing a CO line.
2. Dial the account code up to 12-digits. If the account code matches a verified account
code, intercom dial tone is returned. Otherwise an error tone is presented.
3. Access the outside CO line or dial the LCR code and dial the desired number.
Conditions
Verified Account Codes allow use of an account code as a traveling Class of Service.
If LCR is activated in the system and verified account codes are forced, the user must
enter the account code before dialing the LCR code.
When verified account codes are forced, station MUST enter an account code to dial a
number that is restricted through station COS and toll restriction. An account code is not
required for calls that are unrestricted through station COS and toll restriction.
When verified account codes are not forced, a station user may place a call without
entering an account code. In this case, the station user's COS is based on their station
COS. In this case, a user can enter a verified account code to upgrade their COS.
The Redial feature does not support Verified Account Codes.

Answering a Recall

When an outside line remains on hold for an extended time period, a recalling ring reminder
is sent. (If Preferred Line Answer is enabled, skip step 1.)
1. Press outside line, LOOP or POOL button flashing at very fast rate.
2. Lift handset or press ON/OFF button to converse.
Answering Machine Emulation
When a call is sent to a voice mailbox, the station associated with that can press a
preprogrammed button to listen to the caller leaving the voice mail message. If the mailbox
owner decides to speak with the caller, they can press the preprogrammed button to be
connected to the caller.
Notification Methods
Two methods of notification are available, a Ring Mode or a Speaker Mode. The
preprogrammed button type (654+0=Ring Mode, 654+1=Spkr Mode) defines the operation
mode.
EXAMPLE -- Station A places their phone in the answering machine mode by pressing the
flexible button programmed on the telephone. The button light is solid red. Whatever button
type is assigned on the telephone defines the operation mode of the feature.
SMDR must be enabled for the Account Code feature to operate. Also, SMDR must
be enabled for the account code to become part of the SMDR record.
Answering a Recall

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