Remote System Monitor And Maintenance; Maintenance; Monitor; Repeat Redial - STARPLUS Triad 1 Product Description Manual

Remote System Monitor And Maintenance

Remote System Monitor And Maintenance

Maintenance

The Remote Maintenance feature allows the Interconnects' technical staff to review the
system configuration data and individual card slot configuration data. This can be done on-
site using a data terminal or remotely using a modem to access a remote data terminal. When
entering the system remotely via a terminal device, access to the 2400 baud modem
(optional on

Monitor

The Remote Monitor feature provides remote access to the installed system for diagnostic
purposes. These capabilities benefit Service personnel enabling them to support the end
user remotely. Different levels of access, via password, allows authorized personnel to trace,
monitor, and up-load critical information directly from the
more accurate means of acquiring system information that leads to a quick resolution of
problems that may occur. This is all done without interfering with ongoing call processing or
normal system operation, and in many cases may be performed without a site visit.
Capabilities reserved for this high-level troubleshooting also include:
Monitor Mode
Enable and Disable Event Trace
Dump Trace Buffer (Up-Load)

Repeat Redial

The Repeat Redial feature allows a digital key station to press a flexible button or dial a code
and redial a busy or no-answer number at specific intervals. The user is signaled via a queue
call back indication. The REPEAT REDIAL flexible button flashes at the call back rate of
120 ipm for 15 seconds.
If the station:
Doesn't answer within the 15 seconds, the call back is canceled. The system retains the
last call the user made.
Is busy on an internal/external call when the Repeat Redial queue call back occurs, the
call back does not occur until the user goes on-hook.
The user must enter a Redial Timer value when invoking this feature. This value is from
006-999 which represents seconds. A 2-minute interval would be entered as 120. Default
value is 1 minute (60).
Triad 1/2, On Board on Triad 3) is available.
Chapter 2 - Digital Station Features
Triad 1/2/3 System. This provides a
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