Music-On-Hold; Mute Key; Name In Display; Name/Number Display At Idle - STARPLUS Triad 1 Product Description Manual

Music-On-Hold

Music-On-Hold
A music source, when connected to the system, provides music to all lines on Hold, parked
calls, transferred calls and calls waiting to be answered by Automatic Call Distribution (ACD)
or Uniform Call Distribution (UCD).
This feature can be allowed or denied on a system-wide basis in database programming. This
feature can also allow or deny Music-On-Hold heard on each CO line and is programmable on
a per CO line basis. This feature also allows the system to assign CO line circuits as additional
music inputs. This increases the capacity of music channels beyond the two available on this
system. A total of eight channels is available for use on the system.

Mute Key

Pressing the MUTE button while in the speakerphone mode or using the handset disables the
microphone but not affect the speech coming over the speaker or handset. Pressing the
illuminated MUTE button again reactivates the microphone.

Name In Display

The Name in Display feature allows every extension (electronic/digital/SLT) the capability to
program the users name, for that station, so that people using display telephones see the
name instead of the station number on their display. The name is programmed at each
station by the user and may be up to seven letters in length.

Name/Number Display At Idle

The Name/Number Display feature allows the programmed seven-digit name and station
number to display together. This option is programmable on a per station basis, however the
feature must be enabled/disabled in admin programming. If a station has this feature
enabled but has not programmed a name, the name portion of the LCD is blank, The priority
of the idle display is UCD/ACD, Hunt, Station/Name, or Station alone.

Night Service

The Night Service feature provides a means to put the system in night mode from any keyset
or remove the system from night mode from any keyset as long as the system was put in
night mode by the night service feature flex button. If the system was placed in night mode
by the Attendant using the DND button or if the system was placed in night mode by the
automatic schedule, the night service flex button can not remove the system from night
mode.
Digital Voice Mail (DVM) -- The DVM Day/Night Operation can be set up to follow the same
path as the Day/Night/Special Mode for the telephone system.
Chapter 2 - Digital Station Features
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