Cisco D9054 Installation And Operation Manual page 251

Product Support,
In Case of Repair
If your product requires repair, perform following steps.
1. Notify Cisco of the problem immediately, providing the model number and
serial number of the equipment plus details of the problem. On receipt of this
information, service information and shipping instructions will be provided.
2. Upon receipt of instructions, return the product by prepaid freight. Refer to the
section Returning Products for details.
In Case of a Fault
If your product requires repair, perform the following steps:
1. Notify Cisco of the problem immediately, providing the model number and
serial number of the equipment plus details of the problem. On receipt of this
information, service information and shipping instructions will be provided.
2. Upon receipt of instructions, return the product by prepaid freight. Refer to the
section Returning Products for details.
4038938 Rev A
Continued
D9054 HDTV Encoder Intstallation and Operation Guide 7-3