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Troubleshooting
• Read, understand, and observe all warnings and precautions when diagnosing and
• If a solution cannot be found in this guide, contact your dealer for assistance.
• A Christie accredited service technician is required when opening an enclosure to
•
Make sure the projector is plugged in.
•
Make sure all cables are connected and not damaged.
•
Power down the projector, wait 90 seconds to allow for cooling, and then power the projector
back up. Check for a normal power up sequence.
•
Check the projector status for error conditions and correct any issues if possible.
See
System Warnings and Errors
•
Check source reliability. Switch sources if possible.
•
Use RS232 serial communications to communicate with the projector during diagnosis.
System Warnings and Errors
When the projector finds a system malfunction, it displays a System Warning or a System Error
message. System warnings show that a system malfunction exists. The projector will remain
operational, but the message shows a possibly serious problem that must be reported to the
manufacturer. Reset the projector by powering it Off and On again, cooling when necessary.
System errors indicate that a serious malfunction exists and must be reported to the manufacturer
as soon as possible. The projector will no longer operate. Reset the projector by powering it Off and
On again, cooling when necessary.
Status and error information is available through:
•
The status display on the input panel of the projector. See
•
The read-only Status window from the Main menu. Check this window for a list of the standard
and optional components detected in the projector. Check the Status window for versions of
installed hardware and software, the hours logged, and projector model name and serial
number.
Mirage WQ-L User Manual
020-101372-01 Rev. 1 (04-2014)
servicing.
diagnose any probable cause.
on page 58.
Status Display
on page 59.
58
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