Evaluating And Diagnosing User Status And Issues; Evaluating User Status With The Clients > Client Detail Page - Dell PowerConnect W-AirWave 7.6 User Manual

To edit the name of the tag, or to add notes to the tag's record, select the pencil icon next to the entry in the
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list. You can then add or change the name and add notes like Maternity Ward Inventory or Chicago Warehouse,
as two examples.
The Inactive Tag trigger can be used to generate an alert if a tag is not reported to AirWave after a certain
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interval. This can help to identify lost or stolen inventory. For more information about enabling this trigger, refer
to the section

Evaluating and Diagnosing User Status and Issues

If a WLAN user reports difficulty with the wireless network, the administration or Helpdesk personnel can view and
process related user information from the Client Detail and Diagnostic pages. This section describes these two
pages.
"Evaluating User Status with the Clients > Client Detail Page" on page 210
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"Evaluating Client Status with the Clients > Diagnostics Page" on page 214
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Evaluating User Status with the Clients > Client Detail Page
The Clients > Client Detail page is a focused subtab that becomes visible when you select a specific WLAN user.
Access the Clients > Client Detail page by selecting the MAC Address link for a specific user from one of the
following pages:
Clients > Connected
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Clients > All
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Home > Search page results or search field Client results that display the user MAC address
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This page provides information for the wireless device, signal quality, and bandwidth consumption. This page also
provides an AP association history and current association status. Finally, if VisualRF is enabled in AMP Setup >
General, this page provides a graphical map of the user location and facility information.
Figure 142 illustrates the contents of Clients > Client Details page.
210 | Performing Daily Administration in AirWave
"Monitoring and Supporting AirWave with the System Pages" on page 187.
Dell PowerConnect W-AirWave 7.6 | User Guide