Epson Stylus Pro 9500 Service Manual page 77

EPSON Stylus Pro 9500
n
If this error occurs when the left and right sides of the front cover are
closed securely, the mounting position and operation of the cover open
detection sensor (interlock switch) should be checked.
n If the cover is opened during printing, the affected
pass will not be reprinted after recovery, so there will
be marks left on the printout at the affected portion.
n If you would like to open the cover during printing,
press the "Pause" button to interrupt the printing
operation, then open the cover. However, even in this
case, since the printing times will be different in the
area before and after the place where printing was
interrupted, irregularities in the print quality
(irregular color) will occur.
PAPER NOT CUT
o
Problem
The paper that was supposed to be cut was not cut completely, or the
paper was cut but is still in front of the P-Front sensor.
o
Solution
n
Remove the cut paper if it is on or near the Front Cover and Lower
Paper Guide.
n
Replace the cutter if it is worn out.
n
If miscutting is occurring due to deviation in the paper cutter position,
carry out adjustment of the paper guide L installation position,
adjustment of the cutter mounting position, checking of the paper
cutting position and adjustment of the CR cover height. See Chapter
5.
Troubleshooting
PAPER NOT STRAIGHT
o
Problem
This error occurs when the printer detects the front and rear edges to be
skewed (the paper is loaded at an angle/slant) by more than 3mm. If the
printer prints on paper that is loaded at a slant, the printer may print outside
of the printable area and may fire ink onto the platen. If this happens, the
next sheets loaded in the printer may have marred reverse sides.
o
Solution
n
Remove the paper loaded in the printer and properly reload it
according to the instructions in the user's guide.
n
For roll paper, the edges of the paper may not be lined up; (remove the
paper) and carefully squeeze the sides of the roll to make sure the
edges are lined up and flat.
RELOAD PAPER
o
Problem
This error occurs when,
A) The front edge is loaded too far and the paper is not in the loading
position after it is reverse fed.
B) The paper was loaded in such a way that the left and/or right edge is
out of the printable area (due to mis-loading or because the paper is too
wide).
C) After printing has finished, the right or left edge is out of the area where
the cutter can cut the paper.
D) The loaded paper was longer than the selected paper, and the paper
was not fully ejected. (For example, roll paper is loaded in the printer but
cut sheet is selected on the control panel.)
E) A cutter error occurred after the paper was ejected.
Outline
Revision A
77