Epson Stylus Pro 9500 Service Manual page 76

EPSON Stylus Pro 9500
PAPER OUT
o
Problem
n
Paper is not loaded.
n
The rear edge of roll paper has been detected.
n
The print job using cut sheets is finished or the rear edge of cut-sheet
paper has been detected.
o
Solution
n
If paper has run out, remove the printer paper and load new paper. If
print data remains in the printer, the data will be printed.
n
If this error occurs even though paper is properly loaded, there may be
something on the P-Rear sensor's surface. Clean the sensor's surface
(hole in the Paper Guide, Upper) with a clean, dry cloth.
Use a clean, dry cloth when cleaning sensors; never
use a wet cloth or soap.
LOAD XXX PAPER
o
Problem
The selected paper source (according to the remote PP command) and the
paper type selected on the control panel do not match.
o
Solution
Load the correct paper or change the panel setting to match the type of
paper loaded in the printer.
LOAD PAPER
o
Problem
While paper is loaded, the Paper Release lever was pushed up to the
Release position.
o
Solution
n
Make sure paper is loaded properly and push down the Release lever
to lock the paper in place.
Troubleshooting
n
If this error occurs even when the lever is down, in the Lock position,
there may be a problem with the Paper Release lever sensor. Check
the sensor operation, sensor connection, and board.
PAPER JAM
o
Problem
A paper jam occurs when during printing, paper feeding, or paper cutting
the carriage is not able to move properly (due to paper catching on some
part). The printer determines a paper jam has occurred if the P-Front
sensor and P-Rear sensors are in the "on" state but the CR motor is out of
step or has overcurrent.
o
Solution
n
Check if the appropriate spindle is being used for the paper.
• Mat synthetic paper roll:
Use of a high tension spindle is recommended.
• MC image paper roll:
Use of a high tension spindle is recommended.
n
If the paper that is involved in a paper jam is removed, the message
"Please start again." will be displayed, so turn the printer's power on
again.
n
If the paper jam occurs again after the paper has been removed, check
around the carriage mechanism to see if there is some kind of
obstruction to carriage movement. If there is some kind of foreign
object, etc. present, remove it.
COVER OPEN
o
Problem
Front cover is open.
o
Solution
n
If the cover is opened during carriage operation or during a cleaning
operation, etc., all mechanical operations are halted, so if it is left open
for a long period of time, it could have a bad influence on the print
head. Therefore, the cover should be closed rapidly.
Outline
Revision A
76