Ping The Collaboration Server; Guidelines; Using Ping - Polycom 1500 Administrator's Manual

RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator's Guide

Ping the Collaboration Server

The Ping administration tool enables the Collaboration Server Signaling Host to test network connectivity
by Pinging IP addresses.

Guidelines

● The IP addressing mode can be either IPv4 or IPv6.
● Both explicit IP addresses and Host Names are supported.
● The Collaboration Server Web Client blocks any attempt to issue another Ping command before the
current Ping command has completed. Multiple Ping commands issued simultaneously from multiple
Collaboration Server Web Clients are also blocked.

Using Ping

To Ping a network entity from the Collaboration Server:
1 On the Collaboration Server menu, click Administration > Tools > Ping.
The Ping dialog box is displayed:
2 Modify or complete the following fields:
Ping Parameters
Field
IP Version
Host Name or Address
3 Click the Ping button.
The Ping request is sent to the Host Name or IP Address of the Collaboration Server entity.
The Answer is either:
 OK, or
 FAILED
Polycom®, Inc.
Description
Select IPv4 or IPv6 from the drop-down menu.
Enter the Host Name or IP Address of the network entity to be Pinged.
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