Polycom 1500 Administrator's Manual page 585

RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator's Guide
The Add Message File dialog box opens.
Audio files are uploaded to the MCU one-by-one.
2 In the IVR Message Language list, select the language for which the audio file will be uploaded to
the MCU.
3 In the IVR Message Category list, select the category for which the audio file is uploaded.
4 In the Message Type list, select the message type for which the uploaded message is to be played.
You can upload several audio files for each Message Type. Each file is downloaded separately.
Table 5-2 lists the Message Types for each category:
IVR Message Types by Message Category
Message
Category
Conference
Password
Welcome
Message
Conference
Chairperson
General
Polycom®, Inc.
Message Type
Request Conference
Password
Request Conference
Password Retry
Request Digit
Welcome Message
Request Chairperson
Identifier
Request Chairperson
Password
Request Chairperson
Password Retry
Messages played for system related event notifications, for example, notification that the
conference is locked. Upload the files for the voice messages that are played when an
event occurs during the conference. For more information, see
Properties - General Voice Messages
Message
Requests the participant to enter the conference password.
A participant who enters an incorrect password is requested
to enter it again.
Requests the participant to enter any digit in order to connect
to the conference. Used for dial-out participants to avoid
answering machines in the conference.
The first message played when the participant connects to
the conference or Entry Queue.
Requests the participants to enter the chairperson identifier
key.
Requests the participant to enter the chairperson password.
When the participant enters an incorrect chairperson
password, requests the participant to enter it again.
.
Conference IVR Service
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