Polycom 1500 Administrator's Manual page 607

RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator's Guide
The New Entry Queue IVR Service - Conference ID dialog box opens.
7 Select the voice messages:
Entry Queue IVR Service Properties - Conference ID
Field/Option
Request Conference ID
Retry Conference ID
8 Assign an audio file to each message type, as follows:
 In the Message File column, click the table entry, and then select the appropriate audio message.
9 Click the General tab.
Polycom®, Inc.
Description
Prompts the participant for the conference ID.
When the participant entered an incorrect conference ID, requests the
participant to enter the ID again.
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