System Error Codes And Troubleshooting - AMX Enova DGX 8 Instruction Manual

Control Panel Operation
6.
Re-enter the new password.
If the re-entered password matches, the system accepts it as the new password, and the LCD
displays Password Reset. Press the Take Key and go to Step 7.
Or
If the re-entered password does not match, the LCD displays Invalid Password. Press the Cancel
Key to return to Enter New PWD screen and repeat Steps 5 and 6.
7.
When the new password is successfully reset, press the Cancel Key to return to the Setup Options
submenu.
Or
Press the Function Key to return to the Function menu.

System Error Codes and Troubleshooting

This section provides an overview of the most common error codes that may appear on an
Enova DGX Control Panel. The table on the next page lists the error code, the name of the code, the
meaning of the code, and some basic troubleshooting strategies (additional error code troubleshooting
strategies are included on page 129). The codes in the table are not intended to be comprehensive. If an
error code appears that is not listed, note the specific number and contact technical support (see
page 62).
The first letter of the error code indicates the following:




* Because these codes very rarely appear, they are not included in the table.
For the following instructions, establish serial control and open DGX Configuration Software (or a
terminal emulation program) on a PC; see page 173.
To enable error code reporting:
1.
Enter $ERR=1!
The system responds with a V.
Note: If the power is cycled after this procedure, you will need to enable error code reporting again.
To turn off error code reporting:
1. Enter $ERR=0!
128
E = Error
W = Warning
A = Alarm* (requires immediate attention)
I = Information*
Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers