Page 1: Instruction Manual
Instruction Manual ® Enova DGX Digital Media Switchers Enova DGX 8 Enova DGX 16 Enova DGX 32 R EV K : 6 / 2 4 / 2 0 1 3 ® E no v a D G X D i gi t a l M e dia S w i t c h e r s ®...
Page 2 LIMITED WARRANTY; RETURN, REPAIR AND REPLACEMENT 6.1 AMX warrants the Products to be free of material defects in materials and workmanship under normal use for three (3) years from the Shipping Date (or such other period as may be specified below), subject to the following limitations and exceptions (“Limited Warranty”).
Page 3: Table Of Contents
Technical Support........................60 Enova DGX HDMI Boards ..................61 Enova DGX HDMI Boards – Specifications................63 Attaching Cables ........................66 HDCP Support on Enova DGX Switchers................66 InstaGate Pro® Technology....................69 Troubleshooting Audio......................69 Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 4 System Error Codes and Troubleshooting ................126 NetLinx® Integrated Control................129 WebConsole Overview ......................129 Opening the NetLinx WebConsole ..................130 Getting a DHCP IP Address ....................131 Setting a Static IP Address ....................132 Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 5 Loading an .xcl Configuration File ..................182 Appendix C – APDiagnostics ................185 APDiagnostics Overview ..................... 185 Installing APDiagnostics ...................... 185 Modes ..........................187 Main Screen and Menus ...................... 187 Communications ........................196 Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 6 Removing the CPU Board and Setting the DIP Switch............210 Appendix G – Replacing Timekeeper Battery..........213 Removing and Installing....................... 213 Appendix H – DGX_SHELL Commands ............217 Overview DGX_SHELL Commands ..................217 Basic DGX_SHELL Commands....................218 Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 7: Esd Warning
Grounding straps, conductive smocks, and conductive work mats are specifically designed for this purpose. Anyone performing field maintenance on AMX Enova DGX Digital Media Switchers should use an appropriate ESD field service kit complete with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord.
Page 8: Important Safety Information And Instructions
There are no user serviceable parts inside an AMX product; service should only be done by  qualified personnel. If you see smoke or smell a strange odor coming from your AMX product, turn it off  immediately and call technical support.
Page 9: Information Et Directives De Sécurité Importantes
Veuillez vous conformer aux directives de sécurité ci-dessous lorsque vous installez et utilisez votre appareil AMX. Pour de plus amples renseignements au sujet de l’installation, du fonctionnement ou de la réparation de votre appareil AMX, veuillez consulter la documentation accompagnant l’appareil.
Page 10: Notices
AMX. Copyright protection claimed extends to AMX hardware and software and includes all forms and matters copyrightable material and information now allowed by statutory or judicial law or herein after granted, including without limitation, material generated from the software programs which are displayed on the screen such as icons, screen display looks, etc.
Page 11 Caution: The icon to the left indicates text that cautions readers against actions that could cause potential injury to the product or the possibility of serious inconvenience. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 12 Notices Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 13: Product Overview And General Specifications
* Enova DXLink™ Twisted Pair Boards must be used in conjunction with DXLink™ Twisted Pair Transmitters and Receivers or other AMX DXLink™ signal management solutions. For model numbers of compatible Transmitters and Receivers, see page 81. For system setup information, see page 82.
Page 14: Product Notes
Pre-loaded with the most common EDID settings on each switcher input connector (other than  fiber connectors) to emulate display response when queried, which ensures that transmission of the video from the source device is working. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 15 Digital Media Switcher The available input/output range is 4x4 to 8x8 for the Enova DGX 8, 4x4 to 16x16 for the  Enova DGX 16, and 4x4 to 32x32 for the Enova DGX 32 (all come in increments of 4 with upgrade potential to the individual product’s capacity).
Page 16: Common Applications
Control Features of the Enova DGX Digital Media Switcher Each Enova DGX enclosure includes an AMX NetLinx 3100 Class Control Processor. Each enclosure also features a front control panel for an added level of convenience; the panel can be used for controlling the system’s switches.
Page 17: Front View
The enclosure’s appearance, as viewed from the rear, will vary depending on the number and types of input, output, and expansion boards present. The Enova DGX 8 enclosure in FIG. 3 is fully loaded for 8x8 switching. The Enova DGX 16 enclosure in FIG. 4 is fully loaded for 16x16 switching. The Enova DGX 32 enclosure in FIG.
Page 18 Expansion boards (optional)  CPU/Control board  Two standard redundant power supplies  Serial numbers  MAC address  The following sections briefly introduce the hardware on the rear of the enclosure. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 19 Red – power supply is in a fault state  Enova DGX 8/16 - Indicator LEDs Enova DGX 32 - Indicator LEDs FIG. 7 Power supply receptacles for Enova DGX 8/16 (left) and Enova DGX 32 (right) Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 20 FIG. 8 DGX DXLink, DVI, and HDMI Input and Output Boards Enova DGX 8 enclosures have 4 horizontal I/O board slots (2 slots each for input and output boards with four connectors each), allowing for a maximum configuration of 8x8.
Page 21 Viewed from the rear of the enclosure, the input connectors (for attaching sources) are on the left, and the output connectors (for attaching destinations) are on the right. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 22 Product Overview and General Specifications Input and output channel numbers correspond to the connectors and are located as follows: Enova DGX 8/16 – on the vertical numbering plate (metal strip) between the input and output  connectors. Enova DGX 32 – on the horizontal numbering plate (metal strip) directly above the ...
Page 23 Serial Numbers The serial numbers are normally located on the rear of the enclosure on the left (for the Enova DGX 8, see FIG. 3 on page 11; for the Enova DGX 16, see FIG. 4 on page 12; and for the Enova DGX 32, see FIG.
Page 24: Enova Dgx 8 - General Specifications
• DGX Fiber HD-15 Transmitter and Receiver Modules * Use the Enova DGX Configuration Tool located at www.amx.com/enova to determine the power requirements of a configuration and whether any of the DXLink Transmitters or Receivers should be powered with the local power supply to maintain power supply redundancy in the Enova enclosure.
Page 25: Enova Dgx 16 - General Specifications
• DGX Fiber HD-15 Transmitter and Receiver Modules * Use the Enova DGX Configuration Tool located at www.amx.com/enova to determine the power requirements of a configuration and whether any of the DXLink Transmitters or Receivers should be powered with the local power supply to maintain power supply redundancy in the Enova enclosure.
Page 26: Enova Dgx 32 - General Specifications
• DGX Fiber HD-15 Transmitter and Receiver Modules * Use the Enova DGX Configuration Tool located at www.amx.com/enova to determine the power requirements of a configuration and whether any of the DXLink Transmitters or Receivers should be powered with the local power supply to maintain power supply redundancy in the Enova enclosure.
Page 27: Enova Dgx - Netlinx And Control Specifications
SC Optical Input and Output Boards – see page 95  Audio Insert/Extract (expansion) Board – see page 101  AMX reserves the right to modify its products and their specifications without notice. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 28: Configuration Information And Control Options
Configuration Information and Control Options Switching Configuration Information The configuration file stored on the CPU contains routing and control information for the AMX Enova Routing System. Note: The configuration file is automatically generated by the system based on its hardware – input and output boards, expansion boards, front control panel, CPU, etc.
Page 29: System Diagnostic Options
Product Overview and General Specifications AMX Control Devices The Enova DGX Switcher is compatible with a number of AMX control devices via Native NetLinx communication. For control programming information, see the chapter on ICSP commands on page 151 and the instruction manual for the specific AMX control device.
Page 30 Product Overview and General Specifications DGX_SHELL Commands The Enova DGX Switcher supports a number of shell (command-line interpreter) commands for a variety of functions, both basic and advanced (see Appendix H on page 219). Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 31: Installation And Setup
Before you unplug a fiber cable on an input board, disconnect the power on the DGX TX that is   connected to the input. Before you unplug a fiber cable on an output board, disconnect the switch for that output   connector. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 32: Site Recommendations
When installing equipment in a rack, distribute the weight to avoid uneven mechanical loading. Note that fully loaded, the Enova DGX 8 weighs approximately 35 pounds (15.9 kg), the Enova DGX 16 weighs approximately 55 pounds (24.95 kg), and the Enova DGX 32 weighs approximately 73 pounds (33.1 kg).
Page 33: Unpacking
Collect all documentation.   Note: Please save the original shipping container and packing materials. AMX is not responsible for damage caused by insufficient packing during return shipment to the factory. Shipping boxes are available; contact your AMX representative for details.
Page 34: Options For System Setup With Dxlink
A typical system setup for a source and a destination is shown on page 97 and has an Enova DGX 32 with DGX SC Optical Boards used in conjunction with DGX Fiber Modules. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 35: Rack Installation And System Setup
Note: In addition to the system setup options listed in the table above, optical signal flow between Enova DGX Switcher and Epica DGX 16/32/144 enclosures (from SC fiber connector to SC fiber connector) is supported. Contact your AMX representative for these and other system design possibilities.
Page 36: Installation Procedure
Select a position in the rack for the enclosure that is accessible and does not restrict airflow (see above). Caution Position the enclosure in the rack. Screw in the rack ear screws on each side. FIG. 14 Rack mounting screws aligned with rack Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 37 Special Information for the Audio Insert/Extract Board If the system contains Audio Insert/Extract Boards, the connector default settings may need to be changed for insertion and extraction of audio, see page 105. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 38 Enova DGX 32 Enova DGX 8/16 Output board Input board Note: On the Enova DGX 8/16, the orientation of the cable management bar is reversed from the input to the output board. FIG. 16 Installation of cable management bars Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 39: Attaching Video Input And Output Cables
Viewed from the rear of the enclosure, the input boards (for attaching sources) are on the left, and the output boards (for attaching destinations) are on the right. Enova DGX 8 – Enclosures have 4 horizontal board slots (2 slots each for the input and the ...
Page 40: Enova Dgx
Complete the remaining installation tasks (applying power and any system setup though NetLinx Studio), and then disconnect the factory default switch and execute a test switch (see page 49). When the test switch is successful, attach the remaining input and output cables and wires. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 41: Attaching Audio Input And Output Wires
Enova DGX Switcher power feed, via a power strip to an outlet connected to one circuit breaker and the redundant power feed via a power strip to an outlet connected to a second circuit breaker. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 42 SC Optical Boards (see “System Setup with DGX Fiber Modules” on page 97 and the module’s documentation). Optional – Attach an external control device/system (see page 52). Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 43 Plug power cords into both of the power receptacles on the enclosure. Enova DGX 8/16 power supplies FIG. 21 Attach power cables to both power receptacles (Enova DGX 8/16 shown) Enova DGX 32 power supplies FIG. 22 Attach power cables to both power receptacles (Enova DGX 32 shown) Plug the other end of each power cord into a power strip(s) that is turned off (we recommend using a 20 A circuit breaker on a 110 circuit for fully loaded enclosures).
Page 44: Redundant Power Supply (Rps)
If a power supply’s DC LED illuminates amber or red, contact technical support  (see page 62). Caution: Do not remove a failed power supply until the replacement is ready to install, unless directed to do so by technical support. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 45: System Setup For Using The Integrated Netlinx Master
Caution: Be careful not to create a network (Ethernet) loop. To avoid doing so, see page 89. Program port connected to PC running NetLinx Studio FIG. 23 Enova DGX 32 connected via a LAN to two PCs (Program port is connected for initial set up) Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 46: Program Port And Lan 100/1000 Port
Normal* Normal* disabled. Normal Integrated Master is functioning normally. 1 blink per second indicates indicates activity activity * Normal is typically off. However, this state may change depending on external inputs. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 47 6 --------6 Orange No connection 7 --------7 Brown - White No connection 8 --------8 Brown FIG. 25 shows the connections for Ethernet RJ-45 connector/cable per T568A. FIG. 25 RJ-45 connections per T568A Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 48 FIG. 26 RJ-45 connections per T568B LAN 100/1000 Indicator LEDs LAN 100/1000 Indicator LEDs SPD (yellow) LED L/A (green) LED LAN 100/1000 port FIG. 27 LAN 100/1000 port and LED indicators Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 49: Protocol Description
1319 or disable the ICSP over Ethernet completely from either Telnet or the Program port on the rear of the Enova DGX Switcher. This type of communication is used by various AMX products for communication among themselves (see page 151). Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 50: System Setup Via Netlinx Studio
Important: Before the Program port can be used for communication, the appropriate FTDI driver used to create the virtual COM port must be installed on the PC per Step 3. At www.amx.com, a link for this driver can be found on the product’s web page, on the right under “Application Files.”...
Page 51 Zero-Config tab Note: Refer to the NetLinx Studio online help for details on using zeroconf. FIG. 29 NetLinx Studio showing the Zero-Config tab and the IP address for a WebConsole interface Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 52 A List of Addresses section opens at the bottom of the dialog box. The list contains a series of previously entered IP Addresses/URLsand their associated names, all of which are stored within NetLinx Studio and are user-editable). TCP/IP Enova DGX 16 Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 53 Click Change to alter your communication parameters and repeat the steps above.  Important: The PC must be on the same subnet (e.g., 192.168.X.X) as the enclosure for the following procedure. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 54 If the WebConsole interface still does not open, you may need to add an exception in the Proxy  Setting dialog box (see page 149). If problems persist, contact technical support (see page 62). Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 55: Executing A Test Switch
After the test switch has executed successfully: If necessary, adjust the image with DGX Configuration Software, which is available at   www.amx.com. This software is used for configuring HDMI and DVI Boards (see page 157). Disconnect the test switch before finishing the installation.  ...
Page 56 If an HDCP protected source device is switched from an HDMI, DVI, or DXLink Board to an SC Optical Board, the encrypted video will be blocked on the destination device and replaced with a dark red screen due to an HDCP authentication failure. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 57 Isolate source and destination devices using the modules to bypass the enclosure to check the twisted pair cable and overall signal path. Attempt the switch again.  If the switch still does not work, contact technical support (see page 62). Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 58: Attaching An External Serial Controller
Advanced programmers who want to design their own control programs can use AMX AutoPatch XNNet protocol. The XNNet API Communication Library (an interface library that supports C, Java, and Visual Basic with examples of the XNNet protocol in use) is available at www.amx.com. BCS Control AMX AutoPatch has developed a command language, BCS (Basic Control Structure), for executing control operations and for diagnostic purposes.
Page 59 Caution: To avoid system damage, follow the power-up sequence on page 36. We recommend attaching all power cords to a surge protector and/or AC line conditioner. Setup and run the desired method of control: AMX Controller – For control programming information, see the instruction manual for the  specific interface.
Page 60 To attach a PC to the USB (mini-B) port and establish a virtual COM port: Download the APBridge.inf file, which is located at www.amx.com (enter APBridge in the Search AMX.com field in the upper right-hand corner of the site). No user permissions are required. Apply power to the enclosure (see page 35).
Page 61 In the Driver tab, select the Update Driver button. Driver tab Update Driver button * The Device Manager may have a different location depending on the operating system and theme selected. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 62 If the port does not specify a COM number, right-click the AutoPatch USB Bridge, select Properties, and complete all remaining steps. COM port number (if not displayed, complete all remaining steps) Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 63 Important: You must identify the virtual COM port assigned to the USB connector to enable communication between the Control PC and the switcher. 11. Set up and run the desired application: AMX Controller – For control programming information, see the instruction manual for the  specific interface.
Page 64 FIG. 34 Power-up splash screen in Terminal view in DGX Configuration Software Note: AMX reserves the right to add to the contents of the splash screen at any time, without notice. BCS (Basic Control Structure) Tunneling Access Support The following instructions are for establishing a terminal emulation program connection for tunneling BCS commands via TCP/IP over the LAN 100/1000 port.
Page 65: Cpu Backup With Micro Sd Memory Card
These cards are considered “removable memory.” Firmware updates are periodic and necessary for bug fixes and feature additions. * Having a physical means to update the firmware is a plus, as a Micro SD memory card can be shipped into strict security installations. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 66 For terminal emulation, use the Terminal view in DGX Configuration Software (see page 173) or another terminal emulation program. Note: For additional information on establishing serial communication between the enclosure and a PC, see page 52. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 67 Set the COM port and baud rate (the default baud rate for the Enova DGX is 9600). Click Connect.* Enter ~sysb! (back up settings). Enter ~sysr! (restore settings). Click Send. * When done in the Terminal view, be sure to click the Disconnect button. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 68: Technical Support
AMX representative or technical support. Have the serial numbers for your system and any applicable AMX accessory devices ready (the numbers are normally located on the rear of the enclosure or accessory devices).
Page 69: Applicability Notice
Enova DGX HDMI Input and Output Boards (Enova DGX 32 shown) Enova DGX 8 Enova DGX 8 enclosures are built to hold up to four DGX HDMI Boards with four inputs or outputs per board. Each enclosure holds a maximum of two input and two output boards, accommodating connector configurations up to a maximum of 8x8, as well as three subsets (i.e., 4x4, 4x8, or 8x4).
Page 70 Therefore, adjustments are not necessary unless the installation has special resolution or EDID requirements. If changes to EDID settings or scaling parameters are needed, use DGX Configuration Software (see page 157) which is available at www.amx.com. ®...
Page 71: Enova Dgx Hdmi Boards - Specifications
Yes, insertion and/or extraction of 2 CH L-PCM selectable by channel DDC/EDID Support EDID provided by Enova DGX Digital Media Switcher EDID is user re-programmable AMX reserves the right to modify its products and their specifications without notice. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 72 56 HZ, 60 Hz, 72 Hz, 75 Hz 720x400 70 Hz, 88 Hz 640x480 60 Hz, 67 Hz, 72 Hz, 75 Hz AMX reserves the right to modify its products and their specifications without notice. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 73 Important: For information on troubleshooting audio, including a table on “Audio Format Support on Enova DGX Boards,” see page 71. AMX reserves the right to modify its products and their specifications without notice. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 74: Attaching Cables
(for attaching destinations) are on the right. Enova DGX 8/16 – Input and output channel numbers correspond to the connectors and are located between the input and output boards. For inputs, numbering is consecutive from left to right on each board from the top board to the bottom board;...
Page 75 HDMI output on the switcher can handle is finite, the number of sinks can be unlimited if using AMX devices that support InstaGate Pro Technology. * In some cases, source devices will always enforce HDCP even if the content is not protected. In those...
Page 76 Blu-Ray player to the Enova and is switched to an output board (e.g., SC Optical Board) or a device that does not support HDCP, the content will not display and the image will be red. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 77: Instagate Pro® Technology
Important: Because signals routed through HDMI, DVI, and DXLink Boards in an Enova DGX Switcher feature SmartScale Technology, they normally produce a quality image. If the installation has special resolution or EDID requirements, see page 157. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 78  Enova DGX Switcher that best represents the downstream destination. Check the AutoPatch_EDID_Library file at www.amx.com (search for EDID Library) to determine if one of the custom EDID files meets your needs. (The custom EDID files are variants of base EDIDs.) For additional information on custom EDID files, see page 170.
Page 79: Enova Dgx Dvi Boards
DVI Input and DVI Output Boards Enova DGX 8 Enova DGX 8 enclosures hold up to four DVI Boards with four inputs or outputs per board. Each enclosure holds a maximum of two input and two output boards, accommodating connector configurations up to a maximum of 8x8, as well as three subsets (i.e., 4x4, 4x8, or 8x4).
Page 80 Therefore, adjustments are not necessary unless the installation has special resolution or EDID requirements. If re-programming of boards is necessary, DGX Configuration Software (see page 157) is available at www.amx.com. ®...
Page 81: Enova Dgx Dvi Boards - Specifications
Note: Interlaced and progressive video are supported into the HDMI Input Board; progressive video is only supported out of the HDMI Output Board, unless in non-scaling bypass mode. AMX reserves the right to modify its products and their specifications without notice. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 82 640x480 60 Hz, 67 Hz, 72 Hz, 75 Hz AMX reserves the right to modify its products and their specifications without notice. Important: For information on troubleshooting audio, including a table on “Audio Format Support on Enova DGX Boards,” see page 71.
Page 83: Attaching Cables
(for attaching destinations) are on the right. Enova DGX 8/16 – Input and output channel numbers correspond to the connectors and are located between the input and output boards. For inputs, numbering is consecutive from left to right on each board from the top board to the bottom one;...
Page 84 Enova DGX DVI Boards Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 85: Enova Dgx Dxlink™ Twisted Pair Boards
Transmitters and Receivers or other AMX DXLink™ signal management solutions. Enova DGX 8 Enova DGX 8 enclosures are built to hold up to four DXLink Boards with four RJ-45 inputs or outputs per board. Each enclosure holds a maximum of two input and two output boards, accommodating connector configurations up to a maximum of 8x8, as well as three subsets (i.e., 4x4, 4x8, or 8x4).
Page 86 Key limitations on source devices are also eliminated by allowing them to see only a single sink key from the DXLink Input Board’s input connection. With InstaGate Pro Technology, when a source requires HDCP encrypted content, the inputs and compliant downstream devices are automatically authenticated. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 87: Dxlink™ Twisted Pair Boards - Specifications
^^ Input signal support for YCbCr 4:4:4 and 4:2:2, output color-space is converted to RGB 4:4:4. * When used with DXLink Output Boards and the RX Scaler is in Bypass mode. AMX reserves the right to modify its products and their specifications without notice. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 88 ** For more details and helpful cabling information, reference the white paper titled “Cabling for Success with DXLink” available at www.amx.com or contact your AMX representative. AMX reserves the right to modify its products and their specifications without notice. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 89 In either of these cases, re-programming the EDID may help resolve the problem. AMX reserves the right to modify its products and their specifications without notice. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 90 Important: For information on troubleshooting audio, including a table on “Audio Format Support on Enova DGX Boards,” see page 71. AMX reserves the right to modify its products and their specifications without notice. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 91: System Setup With Dxlink™ Transmitters And Receivers
Enova DGX DXLink™ Twisted Pair Boards System Setup with DXLink™ Transmitters and Receivers DXLink™ Twisted Pair Input and Output Boards must be used in conjunction with AMX DXLink™ Transmitters and Receivers or other AMX DXLink™ signal management solutions. This combination creates an end-to-end extender solution for transmission of HDMI (or DVI via adapter cable) over twisted pair cable.
Page 92 Adjustments can be made using DGX Configuration Software (see page 157). Caution: Be careful not to create a network (Ethernet) loop. To avoid doing so, see page 89. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 93 Important: If local power is used for the DXLink Modules, it must come from the provided desktop power supplies, which must not be altered in any way. *AMX supports the use of DXLink power injector PDXL-2 (FG1090-170) and PS-POE-AT-TC (FG423-84); other power injectors may potentially damage the DXLink equipment.
Page 94: Power Budget Planning For Systems With Dxlink Boards
In the Event of a Power Supply Failure If an Enova DGX power supply fails, check to determine which situation applies: Enova DGX 8/16 within its power budget – The system will continue to run; okay to leave  it powered until the failed power supply is replaced.
Page 95: Connecting Switching Systems With Dxlink Connectors
Ethernet, power, and control on that connection port so that the only things passed down the DXLink line are the video and audio signals. When connecting switching systems via DXLink ports, AMX recommends no more than  3 switcher throughputs.* Network loops must be avoided (see below).
Page 96: Attaching Cables
(for attaching destinations) are on the right. Enova DGX 8/16 – Input and output channel numbers correspond to the connectors and are located between the input and output boards. For inputs, numbering is consecutive from left to right on each board from the top board to the bottom one;...
Page 97 Attach the other end of the twisted pair cable to the input connector on the DXLink Input Board. FIG. 47 Fasten cables onto input and output connectors Attach a second twisted pair cable to the output connector on the DXLink Output Board. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 98 Green LED Yellow LED Yellow LED Green LED FIG. 48 DXLink connector LEDs (left Enova DGX 32 board orientation; right Enova DGX 8/16 Output Board orientation) Yellow:  On – Authenticated HDCP (handshaking has occurred successfully)  Flashing – Video active; no HDCP ...
Page 99: Integrating Dxlink Txs And Rxs In Netlinx Studio
From the context sensitive menu, select Network Bind/Unbind Device (be sure the check box is selected). c. Click OK. Note: For additional information on DXLink Modules and Wallplates, see the “Instruction Manual – DXLink™ Twisted Pair Transmitters/Receiver.” Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 100: Serial Data Transfer And Ir Flow Control
Digital Media Switcher is used with DXLink Modules in Endpoint Mode. The switcher has an integrated NetLinx Central Control Processor which provides native AMX control at each remote location fed by a DXLink Transmitter or Receiver. Control is sent over twisted pair cable (via the DXLink ports).
Page 101: Epica Dgx Sc Optical Boards
Epica DGX SC Optical Boards have four input or output connectors per board. Enova DGX 8 Enova DGX 8 enclosures can hold up to four Epica DGX SC Optical Boards. Each enclosure holds a maximum of two input and two output boards, accommodating connector configurations up to a maximum of 8x8, as well as three subsets (i.e., 4x4, 4x8, or 8x4).
Page 102: Epica Dgx Sc Optical Boards - Specifications
*** 3000 ft. cable requires 50/125 m OM2 class low loss fiber cable. Important: These boards are compatible only with other AMX products that support the DGX Single Fiber Technology. They are not compatible with third-party optical distribution amplifiers or multimode to single-mode converters.
Page 103: System Setup With Dgx Fiber Modules
System Setup with DGX Fiber Modules Epica DGX SC Optical Input and Output Boards must be used in conjunction with AMX DGX Fiber TX and RX Modules. Compatible DGX Fiber Modules are listed on page 96. System setup options are listed in a table on page 28.
Page 104: Safety Recommendations For Laser Products
(for attaching destinations) are on the right. Enova DGX 8/16 – Input and output channel numbers correspond to the connectors and are located between the input and output boards. For inputs, numbering is consecutive from left to right on each board from the top board to the bottom one;...
Page 105 Fasten cables onto input and output connectors (shown with cable management bar) Tie the SC fiber cable to the cable management bar far enough below the connector to allow for the manufacturer’s recommended bend radius. The bend radius for AMX SC terminated fiber cables is 2 inches (5 cm).
Page 106 Epica DGX SC Optical Boards Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 107: Enova Dgx Audio Insert/Extract Board
* For example, when AIE Input 1 in the left AIE slot is set to insert and then you route HDMI Input 1, the audio signal for AIE Input 1 is embedded on the HDMI signal. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 108: Enova Dgx Audio Insert/Extract Board - Specifications
(>2 channel) L-PCM formats will pass incomplete audio if extracted (only 2 of the multiple channels will be extracted). All other audio formats will be muted at the extraction port. AMX reserves the right to modify its products and their specifications without notice. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 109: System Examples
Source device Destination device F L T F L T Audio connector set to “Insert” Auxiliary audio system Analog stereo audio FIG. 56 Audio inserted onto HDMI output signal Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 110 Important: When audio is “extracted” from an HDMI signal, the audio also remains intact as embedded audio on the HDMI signal. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 111: Setting Audio Connectors To Insert Or Extract
Remove screw, push board extractor handle down, then pull board straight out (Enova DGX 32 shown) Set the Dip switches according to the information on the following page, and then reinstall the board according to the directions on page 107. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 112: Setting The Dip Switches
To insert audio, flip right. The AIE connector will insert the connected audio signal onto the  corresponding standard input or output connector’s signal. When shipped from the factory, the DIP switches are set to “Enable” and “Extract.” Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 113: Reinstalling The Aie Board
(Standard board slots are indicated by the numbers on the numbering plate that is above the slots on an Enova DGX 32 and between the input and output slots on an Enova DGX 8/16.) An AIE Board can only be installed in an I/O expansion board slot.
Page 114: Testing/Checking The Insert/Extract Functionality
If the system does not handle the audio in the expected manner, see AIE Board Troubleshooting on page 109. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 115: Aie Board Troubleshooting
AIE 1 works with standard Input 1, AIE 2 works with standard Input 2, etc. Enova DGX 8 only – Depending on location, AIE Board connectors 1-8 correspond to  standard input or output connectors 1-8. Connectors 9-16 are inoperable.
Page 116 Enova DGX Audio Insert/Extract Board Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 117: Control Panel Operation
The Cancel Key cannot undo a completed operation, e.g., an operation followed by the pressing of the Take Key. If the Cancel Key flashes, an error has occurred; a flashing Cancel Key must be pressed before continuing. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 118 (inputs not available) Blue keys White keys Blue keys (outputs available) (outputs available) (outputs selected) FIG. 66 Example of key states during Change Mode (Control Panel on an Enova DGX 32) Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 119 Selecting Local Preset accesses the list of local presets that can be executed (see page 121). Local Preset will only appear as an option on the Function menu if local presets have been defined in XNConnect configuration software for the selected virtual matrix. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 120 Input or Output Keys. The silk screened labels on the front panel will aid in label holder alignment. 10. Repeat Steps 8 and 9 for the remaining labels. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 121: Executing Switches
(i.e., disconnect Input 1 which is connected to all outputs on Virtual Matrix 1 when it leaves the factory). The directions below switch Input 1 to Output 2 on VM 0. To execute a test switch: Press the Function Key. The Function menu appears. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 122: Changing The Virtual Matrix
To change the virtual matrix: Press the Function Key. The Function menu appears. Locate Virtual Matrix by scrolling with the Control Dial. Press the Select Key. The V.Matrix list appears. Current virtual matrix Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 123: Disconnecting Switches
Caution: Disconnecting an input disconnects all outputs receiving that source signal even if a specific output(s) is selected at the same time. The example on the following page disconnects Inputs 1 and 3 and all outputs connected to them as well as Output 9. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 124: Verifying Signal Status
Input and Output Keys without changing the routing state. The panel stays in Status Mode until the Function Key is pressed. To verify signal status on a different virtual matrix, see “Changing the Virtual Matrix” on page 116. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 125: Defining And Executing Global Presets
The instructions below define an example Global Preset 3, and the instructions at the bottom of the next page execute a predefined Global Preset 3. Important: Wait approximately ten seconds for the system to permanently store the global preset setting before executing another operation. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 126 Press the Function Key to return to the Function menu. To execute a global preset: Press the Function Key. The Function menu appears. Locate Global Preset by scrolling with the Control Dial. Press the Select Key. Execute Global appears. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 127: Executing Local Presets
Local presets are not programmed (defined) at the factory. To program them, use XNConnect configuration software (see page 182) or contact your AMX representative (for contact information, see page 62). Once the local presets have been defined as part of the configuration file, the new file must be loaded to the system’s CPU (see page 184) and reloaded to the Control Panel (see page 126).
Page 128: Locking And Unlocking
Password” and the Cancel Key flashes. Press the Cancel Key to clear the error and enter the correct password. Note: For security purposes, the Input Keys do not turn white when pressed while locking and unlocking the panel. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 129 You must enter the password within ten (10) seconds. Press the Input Keys in the following order: 1, 2, 3, 4, 5 (default password). The panel unlocks and returns to the Function menu. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 130: Setup Options
Locate Software Version by scrolling with the Control Dial. Press the Select Key again to choose Software Version. The Software Version Screen appears. Version number Scroll with the Control Dial to see additional Software Version information. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 131 Or change the virtual matrix (see page 116) to immediately execute operations on the new default virtual matrix without cycling power. (The next time power is cycled, VM 2 will be implemented as the default virtual matrix.) Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 132: Setting The Password
Switcher cannot retrieve a lost password. If the password is lost while the system is locked, a new password can be set and downloaded to the system using XNConnect (see page 181). Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 133 Using any combination of the illuminated keys, input the new password. (To change any entries, press the Cancel Key – restarting the process – and reenter from the start.) These The LCD displays Reenter New PWD. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 134: System Error Codes And Troubleshooting
The system responds with a V. Note: If the power is cycled after this procedure, you will need to enable error code reporting again. To turn off error code reporting: Enter $ERR=0! Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 135 In other cases, the command has specified a value that is not valid (e.g., a global preset number that does not correspond to a defined global preset). If the error code persists after correcting and resending the command, contact technical support (see page 62). Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 136 Control Panel Operation Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 137: Netlinx Integrated Control
In the WebConsole, the Device drop-down menu lists the “System Number,” the “NI Master” (NetLinx Master) which is integrated into the Digital Media Switcher, and the switcher: Enova DGX 8, Enova DGX 16, or Enova DGX 32 (FIG. 68).
Page 138: Opening The Netlinx Webconsole
NetLinx® Integrated Control The WebConsole & Programming Guide – NetLinx Integrated Controllers at www.amx.com provides information on the following: D:P:S specification  Navigation of the WebConsole user interface  Basic configuration of the system  Firmware upgrades  Options on the WebConsole pages for the System, Master, and devices ...
Page 139: Getting A Dhcp Ip Address
Important: Any time you click “Reboot” from any page in the WebConsole, the server reboots. The reboot updates information between the Enova DGX Master and the server. The Enova DGX Switcher itself does not reboot. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 140: Setting A Static Ip Address
Important: Any time you click “Reboot” from any page in the WebConsole, the server reboots. The reboot updates information between the Enova DGX Master and the server. The Enova DGX Switcher itself does not reboot. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 141 Settings written. Device must be rebooted to enable new settings. >reboot 0:1:0 Important: The reboot updates information between the Enova DGX Master and the server. The Enova DGX Switcher itself does not reboot. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 142 NetLinx® Integrated Control Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 143: Enova Dgx Webconsole Interface
The icsp Device Config tab opens to the Enova DGX 16 (8 or 32) Device Config page (FIG. 72). On the left of the page is a field for editing the device number for the Enova DGX 8/16/32. On the right under Current Application Information, the version for the interface is displayed.
Page 144: Upgrade - Upgrade Log - Enova Dgx 16 Upgrade Log
Configuration manager, select Upgrade Status from the Upgrade tab’s drop-down menu to go to the Enova DGX 16 Upgrade Status page. This page is read-only for viewing the status of the upgrade. FIG. 74 Enova DGX 16 Upgrade Status page Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 145: Upgrade - Upgrade Config - Enova Dgx 16 Upgrade Config
IP Control Drop-Down Menu (4 Options) The IP Control tab opens a drop-down menu with four options: Home, Configuration, Preferences, and Controller (the XBar Controller). FIG. 76 IP Control tab drop-down menu Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 146: Ip Control - Configuration - Enova Dgx 16 Configuration
Configuration page. The BCS Tunnel Port Number can be edited (available numbers are 1025-65535, except 1319). (The Serial Port Baud Rate field is non-editable.) FIG. 78 Enova DGX 16 Configuration page (logged in) Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 147: Ip Control - Preferences - Enova Dgx 16 Preferences
* If you want the default VM for display in the XBar to be the first virtual matrix discovered during bootup regardless of its number, enter a value of -1; otherwise, enter the specific VM number. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 148: Ip Control - Controller - Xbar Controller
VM may affect the routing state on the other VMs. Note: Multiple independent AMX Routing Systems (each with its own server connection) can be controlled from a single PC. Each WebConsole can be assigned a unique IP address. The individual addresses can then be entered as needed in the browser.
Page 149 BCS* (Basic Control Structure) command and indicates when the command is successfully executed. * For complete information on BCS commands, see the Instruction Manual – BCS Basic Control Structure Protocol at www.amx.com. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 150 Status of the update is shown in the Operation Progress status bar. Close the VM Selection Pad when the update is complete. The most current routing state of the crosspoints is displayed. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 151: Firmware Upgrade & Info For Network Admin
Before attempting to upgrade the firmware, you must have the appropriate KIT files.  Go to www.amx.com and download the latest firmware files for the system from the Enova DGX 8, Enova DGX 16, or Enova DGX 32 Enclosure page.
Page 152: Sending Firmware (*.Kit) Files To The Enova Dgx
Enova DGX 8/16/32 Switcher – Default Device ID 5002  Important: Any programs using the USB connection to the Enova DGX 8/16/32 must be halted prior to the upgrade process being initiated to avoid breaking the USB link to the PC.
Page 153 * During normal operation a blinking red Status LED is cause for concern (indicates the system is in IOS mode). However, during firmware upgrade the system may be in IOS mode for a period of time. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 154: Embedding The Xbar Applet
<param name = "InitialVM" value = "0"> <param name = "VMLockDown" value = "locked"> <param name = "AllowGain" value = "true"> <param name = "AllowVolume" value = "true"> </APPLET> </BODY> </HTML> Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 155: Changing The Proxy Setting
The following instructions apply to Internet Explorer. To change these settings in another browser, consult its Help file. To add an exception to the proxy setting information: 1. From the Tools menu on the browser, select Internet Options. The Internet Options dialog box opens. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 156 5. In the Exceptions field, enter the appropriate IP address for the Enova DGX Switcher (see page 45). 6. Click OK to exit each of the dialog boxes used in these steps. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 157: Integrated Master - Netlinx® Programming
Important: The SEND_COMMANDs listed in this chapter are for the switcher only. For information on using NetLinx Studio, the WebConsole, and additional NetLinx commands, see the “WebConsole & Programming Guide – NetLinx Integrated Controllers” (available at www.amx.com). The integrated NetLinx Master on the Enova DGX Switcher recognizes NetLinx SEND_COMMANDs with embedded BCS (Basic Control Structure) commands.
Page 158: Digital Media Switchers: Send_Commands
To distinguish the functionality of signal input and output ports from the overlapped device  port numbers, the signal input and output numbers are part of the command’s action. Signal inputs and outputs range from 1-8 (Enova DGX 8), 1-16 (Enova DGX 16), and 1-32  (Enova DGX 32) for video.* * Because the Audio Insert/Extract Board can be set to insert/extract audio into/out of video inputs or outputs, the audio signals from these boards switch in conjunction with the corresponding video signals.
Page 159: Command Description
• L# = level number (virtual matrix number) either 0 or 1 (both switch video along with any embedded audio) • I# = input port number (for Enova DGX 8: 1-8 = Inputs 1-8, Enova DGX 16: 1-16 = Inputs 1-16, Enova DGX 32: 1-32 = Inputs 1-32) •...
Page 160 • L# = level number (virtual matrix number) either 0 or 1 (both switch video along with any embedded audio) • I# = input port number (for Enova DGX 8: 1-8 = Inputs 1-8, Enova DGX 16: 1-16 = Inputs 1-16, Enova DGX 32: 1-32 = Inputs 1-32) •...
Page 161 • L# = level number (virtual matrix number) either 0 or 1 (both switch video along with any embedded audio) • I# = input port number (for Enova DGX 8: 1-8 = Inputs 1-8, Enova DGX 16: 1-16 = Inputs 1-16, Enova DGX 32: 1-32 = Inputs 1-32) •...
Page 162 For complete information on BCS commands supported by Enova DGX Switchers, see the product specific information in the Instruction Manual – BCS Basic Control Structure Protocol at www.amx.com. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 163: Appendix A - Dgx Configuration Software
Switcher normally produce a quality image, you will not need the information in this appendix unless the installation has special resolution or EDID requirements. AMX provides a single program, DGX Configuration Software, to handle a variety of tasks for the HDMI, DVI, and DXLink Boards. This program provides functionality for the following: Scaler Mode –...
Page 164 For information on the tabbed views see: Scaler Mode – page 159  Scaler Override – page 161  EDID Programmer – page 166  HDCP Settings – page 172  Terminal – page 173  Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 165: Scaler Mode View
(up to 1920x1200) and the video parameters for that display without manual setup. If the image is satisfactory, no further action is required. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 166 * When selecting multiple outputs: either select consecutive outputs by holding down the Shift key and clicking the first and last output or select nonconsecutive outputs by holding down the Control key and clicking on each output. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 167: Scaler Override View
Important: If a device with an EDID (e.g., a video processor) is installed between the output and destination monitor, see page 171. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 168 Click Refresh EDID. A short description of the destination device displays to the left of the drop- down list along with the Manufacturer ID and Product ID (e.g., DELL 2408WFP; DEL; a02a). The Scaler Override view is populated with the EDID timings from the detected device. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 169 Click Save to store the currently displayed settings to the connector(s) and persist them in memory. (If the settings have been changed since clicking Apply, the newest settings will be saved.) Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 170 Click Save to store the currently displayed settings to the connector and persist them in memory. (If the settings have been changed since clicking Apply, the newest settings will be saved.) Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 171 Note: Down scaling to 800x600 – When using the program to scale from 1280x1024 down to 800x600, occasionally the video changes to a solid color screen and needs to be reset to restore the image. Auto Scaling is recommended when possible. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 172: Edid Programmer View
EDID Programmer view. A variety of freeware tools can be found on the Internet to help with these tasks. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 173 EDID Programmer view in the DGX Configuration Software. A variety of freeware tools can be found on the Internet to help with these tasks. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 174 Option 2: Install the DGX Configuration Software and open the EDID Programmer view.  Check the AutoPatch_EDID_Library file at www.amx.com (search for EDID Library) to determine if one of the custom EDID files meets the needs of the equipment. (The custom EDID files are variants of base EDIDs.) Open and write the custom EDID file to the DVI or...
Page 175 DGX Configuration Software functionality. From the Utilities menu, select EDID Launch EDID Programmer Classic to open a program that will work with the system; follow the directions in its Help file. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 176  Both of the default EDID files support basic audio only (L-PCM 32 k, 44.1 k, and 48 k). The files in the following two tables are located in the AutoPatch_EDID_Library file at www.amx.com (search for EDID Library). Files using 1080p (VIC 16) as the preferred and native video resolution:...
Page 177: Device Between Hdmi Output Board And Monitor
From the File menu, select Save to File and save the settings to a file. Replace the device between the output and the monitor. From the File menu, select Open File and open the previously saved file. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 178: Hdcp Settings View
Note: To enable or disable HDCP support over the DXLink line, send the appropriate SEND_COMMAND ( ) to the DXLink Transmitter. For details, see the HDCP-<ENABLE|DISABLE> “NetLinx Programming” chapter of the “Instruction Manual – DXLink™ Twisted Pair Transmitters/ Receiver.” Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 179: Terminal View
Auxiliary BCS Commands Auxiliary commands are also included in the Instruction Manual – BCS Basic Control Structure Protocol at www.amx.com. The two most common auxiliary commands are: ~app! (to cause a warm reboot) and ~scr! (to view a splash screen).
Page 180 From the File menu, select Save to File (select location, enter file name, and click Save). The file format defaults to a .txt file. Tip: Select and copy any or all of the data in the terminal window and then paste it into another program. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 181: Appendix B - Managing Configuration Files
Note: If you use the advanced feature of creating a new virtual matrix (VM), be aware that the Control Panel for the Enova DGX Switcher supports a maximum of two digits for virtual matrix numbers. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 182: Xnconnect Overview
XNConnect can be used to modify a system’s configuration information which contains routing and control information. XNConnect is available at www.amx.com. Configuration file modifications include basic tasks, such as creating local presets and setting the Control Panel password.
Page 183: Installing And Launching Xnconnect
Use this software only if you need to customize or change the configuration information from the original specification. Important: Even if XNConnect is already on your PC, install the latest version from www.amx.com. We strongly recommend uninstalling the old version of XNConnect before installing a new version.
Page 184: Discovering A System
(We recommend making a duplicate copy every time the file is modified.) The discovered configuration file is ready to be modified. Whenever changes are made, the new file must be loaded onto the system to implement the changes (see page 184). Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 185: Opening An .Xcl Configuration File
(see page 184). Important: Even if XNConnect is already on your PC, install the newest version from www.amx.com. We strongly recommend uninstalling the old version of XNConnect before installing the new version. Caution: Use XNConnect only if you need to load or reload the .xcl configuration file or modify your system’s configuration from the original specification.
Page 186: Navigating The Interface
Hardware tab Virtual Matrices tab Highlighted device Properties of highlighted device Components of the primary device Primary device Communication settings Device firmware version FIG. 99 XNConnect interface with Hardware tab selected Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 187: Modifying An .Xcl Configuration File
From the File menu, select Save As and save an .xcl file with a new name to the PC. (We strongly recommend making a duplicate copy every time the file is modified.) Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 188 Optional – Enter a different preset number (local presets do not need to be numbered sequentially). Enter a name for the new preset. Click OK. The Modify Preset dialog box opens. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 189 (We strongly recommend making a duplicate copy every time the file is modified.) 14. Reload the .xcl file from the CPU to the Control Panel according to the directions on page 126. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 190: Loading An .Xcl Configuration File
Configure > Reboot All Devices). If local presets were created and loaded to the CPU – Reload the .xcl file from the CPU to the Control Panel according to the directions on page 126. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 191 Enter: ~def! to restore the configuration. Wait for a “ ” to be returned (may take several seconds). Click Send. * When done in the Terminal view, be sure to click the Disconnect button. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 192 Appendix B – Managing Configuration Files Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 193: Appendix C - Apdiagnostics
APDiagnostics Overview APDiagnostics is a software application that monitors and displays advanced diagnostic information about the Enova DGX Digital Media Switcher. (APDiagnostics also works with AMX Matrix Switchers that are capable of reporting such data.) This application is available at www.amx.com.
Page 194 INI Updater (also at www.amx.com/products/APDiagnostics.asp). 11. Open APDiagnostics in Acquisition mode (default). 12. Select Comm / Settings. 13. Select the Serial Port tab and set the Comm ID and baud rate (9600). 14. Click Accept. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 195: Modes
Main screen in Emulation mode (the Comm menu option is not available in this mode) Note: Custom window colors can be applied to the Main Screen. For instructions on modifying the Main Screen’s color, see the APDiagnostics Help file. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 196 * A fan should be replaced if the speed drops significantly lower than its setting value, indicating that it will eventually fail. If a fan has failed completely, its speed will be reported as 0 RPM. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 197 Warning or Error setpoint, the color of the meter changes from green (Good) to yellow (Warning) or red (Error), making it easy to identify problem areas at a glance. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 198 Note: The Signal Sense table does not show crosspoint status. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 199 Notices, Warnings, Errors, and Async Network Msgs (Messages). Tabs Data Lines Note: A yellow or red outline around a data line indicates that the component was previously in a Warning or Error state. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 200 Advanced users can open .acp files with a packet/ network analyzer, such as “Analyzer” (http://analyzer.polito.it/). Activity (.log) – displays system activity in the Activity Log dialog box in text format.  Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 201 History is 168 hours. For default values, see the dialog box.) Large history sets may impede performance of the application, so set this value in accordance with the resources available on the target PC. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 202 APDiagnostics is running in Acquisition mode. You can also specify how big the active Log file should get before it is archived and a new one is started. These parameters are specified on the Logging tab. Browse parent directory for log files Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 203 LogFiles > Activity in the installation directory). Open the desired .apd and/or .zip file(s). The Status bar at the bottom indicates which file is being processed (for example, “Processing file 2 of 3”). Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 204: Communications
* The NIC ID, which is also known as the MAC address (e.g., 00-1E-4F-A1-82-5D), is provided on a label directly above the Control port on the CPU (see FIG. 6 on page 13). Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 205: Appendix D - Programmer's Interface For System Diagnostics
The order in which the verbosity and component settings are entered is interchangeable. * AMX reserves the right to add to the contents of the splash screen at any time, without notice. ** Verbosity (i.e., wordiness) refers to the amount of information given; the higher the verbosity setting, the more information is displayed.
Page 206: Using Bcs To Access System Diagnostic Information
Enter the verbosity level setting v# and the component identity setting i#. Either may be specified first. Enter ! (to send the command). Example ~scrv3i6! or ~scri6v3! (Either displays the highest level of detail for the Power System.) Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 207: Splash Screen Examples
Appendix D – Programmer’s Interface for System Diagnostics Splash Screen Examples Note: AMX reserves the right to add to the contents of the splash screen at any time, without notice. Power-Up Splash Screen The first example is of the splash screen that displays when power is applied to the enclosure. When “Ready”...
Page 208 [status flags] 0x00 [available power] 936w [output power] 120.31w [voltage] 12.031v [current] 10.000a [fan speed] 5000 rpm [service hours] xxx [model#] CAR08112FPBXZ01A FIG. 107 Display for v3i6 (verbosity 3, component 6) Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 209 [input boards] count = 2 [board 1] c0e0 [board 2] c0e0 [board 3] 0000 [board 4] 0000 [output boards] count = 2 [board 5] 80b0 FIG. 108 Display for v3i4 (verbosity 3, component 4) Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 210 Appendix D – Programmer’s Interface for System Diagnostics Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 211: Esd Warning
Items Required Enova DGX board(s)  Phillips #1 screwdriver  ESD wristband and cord with alligator clip  PC with terminal emulation program and a null modem serial cable (RS-232)  Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 212: Safety Recommendations For Laser Products
Enova DGX 32 only – Loosen the captive screw on each end of the connector numbering plate above the boards, and set the plate aside. Captive screws for numbering plate FIG. 109 Enova DGX 32 only - Two captive screws hold numbering plate above boards Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 213 Remove blank board plate – Remove the screw that holds the board plate in place (for Enova DGX 32, see FIG. 110; for Enova DGX 8/16, see FIG. 111). Pull the plate out of the board slot opening (the tab on the end of the board plate fits in a slot near where the ejector handle would otherwise go).
Page 214 (FIG. 110). Install board in Enova DGX 8/16 – With the board’s extractor handle in the extended (unlocked) position, line up the board’s edges on the board guides that are along the left and right of the board slot (FIG.
Page 215 If the boards do not have custom settings, they will default to the Scaler mode of “Auto” and an override resolution of 1280x1024. If necessary, DGX Configuration Software is available for configuring these boards (see page 157). DGX Configuration Software is available at www.amx.com. DXLink Twisted Pair Boards For information on DXLink Boards and system setup with DXLink Transmitters and Receivers, see page 85.
Page 216: Board Troubleshooting
VM 1 = video signals. The crosspoint size for each VM is set at a full 32x32 for an Enova DGX 32 (eight input and eight output boards), at 16x16 for an Enova DGX 16 (four input and four output boards), and at 8x8 for an Enova DGX 8 (two input and two output boards). ~scri5v3! [5:VM Configuration] count = 2 Standard VM count is “2”...
Page 217: Appendix F - Program Run Disable Mode
Power must be cycled to the enclosure after activating/ deactivating this mode on the Configuration DIP switch Position #1. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 218: Removing The Cpu Board And Setting The Dip Switch
FIG. 115 Remove screws indicated Remove the CPU faceplate and set aside. Tip: Removal of the CPU board is easier if the two metal plates under the CPU are removed first. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 219 10. Plug in both AC power cords. 11. Check the System Status LED on the CPU for indications of normal display (see the table on the next page). System Status LED FIG. 118 System Status LED indicator Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 220 Remove and re-seat the CPU board to see if the CPU establishes the connection.  If the System Status LED on the CPU does not display normal indications: Contact technical support (see page 62).  Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 221: Appendix G - Replacing Timekeeper Battery
FIG. 119 Remove 2 screws indicated Remove the CPU faceplate and set aside. Tip: Removal of the CPU board is easier if the two metal plates under the CPU are removed first. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 222 10. Turn the daughter board right side up and place carefully back into position on the CPU board. Important: The pins and header must be aligned correctly. FIG. 123 Turn daughter board right side up and place into position on CPU board Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 223 = the current epoch / POSIX time. To calculate epoch time, see http://www.epochconverter.com/.) Example: DGX_SHELL>date -s 1312373647 (Where 1312373647 translates to Wed, 3 Aug 2011 12:14:07 UTC, which is local time) Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 224 Remove and re-seat the CPU board to see if the CPU establishes the connection.  If the System Status LED on the CPU does not display normal indications: Contact technical support (see page 62).  Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 225: Appendix H - Dgx_Shell Commands
* If you use DGX Configuration Software, you must click the Connect button to establish serial communication with the system before you can use the terminal. When done, be sure to click the Disconnect button. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 226: Basic Dgx_Shell Commands
• bcs with a command argument will execute and then return to the shell. • bcs without a command argument will remain in the BCS Interpreter until exited with a CTRL+C. Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 227 This command is used to save (backup) or restore configuration settings. Usage: config {aglnpstv} [save|restore] Options: -a archive logs -g global presets -l local presets -n namespace -p partitions -s secondary -t vmtable -v shellvars Alias: ~sysb! [save] | ~sysr! [restore] Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 228 BCPUx where x = 1-16 for Enova DGX 32; x = 1-8 for Enova DGX 16; x = 1-4 for Enova 8 CENTER use for an Enova DGX 8/16 or to target all centers in an Enova DGX 32 CENTERx where x = 1-4 for an Enova DGX 32...
Page 229 BCPUx where x = 1-16 for Enova DGX 32; x = 1-8 for Enova DGX 16; x = 1-4 for Enova 8 CENTER use for an Enova DGX 8/16 or to target all centers in an Enova DGX 32 CENTERx where x = 1-4 for an Enova DGX 32...
Page 230 BCPUx where x = 1-16 for Enova DGX 32; x = 1-8 for Enova DGX 16; x = 1-4 for Enova 8 CENTER use for an Enova DGX 8/16 or to target all centers in an Enova DGX 32 CENTER_x where x = 1-4 for an Enova DGX 32...
Page 231 SD card, see page 59. (This command is also a BCS alias command.) Alias: config restore switch FIG. 125 DGX_SHELL command displays matrix switching status in a table (Enova DGX 16 shown) Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers...
Page 232 - Schedules and registration for any AMX University course - Travel and hotel information - Your individual certification requirements and progress 3000 RESEARCH DRIVE, RICHARDSON, TX 75082 USA • 800.222.0193 • 469.624.8000 • 469-624-7153 fax • 800.932.6993 technical support • www.amx.com...

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